--- title: "SERVPRO of North Brookfield, Hardwick, Gardner" description: "SERVPRO of North Brookfield, Hardwick, Gardner is a SERVPRO location whose website says it specializes in water and fire damage, storm and mold remediation" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # SERVPRO of North Brookfield, Hardwick, Gardner **Trade:** Remediation Services · **Phone:** (413) 412-1010 · **Website:** https://www.servpro.com/locations/ma/servpro-of-north-brookfield-hardwick-gardner?utm_medium=organic&utm_source=gbp · **Languages:** English **Rating: 3.1/5** (low confidence) — from 5 reviews across 4 sources. 80% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read SERVPRO of North Brookfield, Hardwick, Gardner is a SERVPRO location whose website says it specializes in water and fire damage, storm and mold remediation, and construction. A recent customer said an AC unit leak soaked through the walls and damaged some insulation and carpet downstairs, and that SERVPRO came out quickly, figured out where the moisture had traveled and set up equipment to dry everything out. That customer said the crew explained what they were doing and checked the areas throughout the drying process to make sure the moisture was gone. A 2025 customer wrote that Mike and his teammates were in and out in one day and executed their plan thoroughly. A 2025 customer who called after a large kitchen fire said Mike assured the family he would check before anything was thrown away, then threw out a Nintendo with saved games without checking. That 2025 customer said the house still smelled like smoke and that soot on the ceiling was never cleaned. The same 2025 customer said the heat was repeatedly found at 70 after asking for 55-60, leaving excessive oil bills, and that no invoice or itemized list of what was thrown out had arrived. **Strengths:** - Leak drying — a recent customer said they tracked and dried the moisture - A one-day job — a 2025 customer said they were in and out in a day **Concerns:** - Discarded belongings — a 2025 customer said items were thrown out unchecked - Uncleaned soot — a 2025 customer said ceiling soot was never cleaned - No itemized list — a 2025 customer never received a list of discarded items ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Its website says it specializes in water and fire damage, storm and mold remediation, and construction _(confidence: medium)_ - [Official Website](https://www.servpro.com/locations/ma/servpro-of-north-brookfield-hardwick-gardner) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” - A recent customer said SERVPRO came out quickly after an AC leak, found where the moisture traveled and dried everything out _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ We had an AC unit leak that ended up soaking through the walls and damaging some of the insulation and carpet downstairs. SERVPRO came ou…” - A 2025 customer said the team was in and out in one day _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Let me just say one word… INCREDIBLE!!! Mike and his teammates at Servpro worked so hard to help me out of a serious predicament. Mike …” - A 2025 kitchen-fire customer said belongings, including a Nintendo, were thrown out without the promised check _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I had a large kitchen fire at the end of October. I called Servpro right away. Mike seemed very nice and knew what to say to make me feel…” - A 2025 customer said soot on the ceiling was never cleaned and no itemized list of discarded items arrived _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I had a large kitchen fire at the end of October. I called Servpro right away. Mike seemed very nice and knew what to say to make me feel…” - Google: 4.8 stars from 29 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20North%20Brookfield%2C%20Hardwick%2C%20Gardner&query_place_id=ChIJM3e4Pflkb6cRwEAjr3FKP0k) — “Google: 4.8★ from 29 ratings” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ We had an AC unit leak that ended up soaking through the walls and damaging some of the insulation and carpet downstairs. SERVPRO came ou…” - [Google Reviews](https://maps.google.com/?cid=5278019140431593664&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ I had a large kitchen fire at the end of October. I called Servpro right away. Mike seemed very nice and knew what to say to make me feel…” - [Official Website](https://www.servpro.com/locations/ma/servpro-of-north-brookfield-hardwick-gardner) — “About (self-reported, verbatim): We’ve earned the reputation as the #1 business in the cleanup and restoration industry. We specialize in wa…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20North%20Brookfield%2C%20Hardwick%2C%20Gardner&query_place_id=ChIJM3e4Pflkb6cRwEAjr3FKP0k): 4.8★ from 29 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=SERVPRO%20of%20North%20Brookfield%2C%20Hardwick%2C%20Gardner&query_place_id=ChIJM3e4Pflkb6cRwEAjr3FKP0k): Listed on this source - [Exa](https://www.linkedin.com/posts/servpro-of-north-brookfield-hardwick-gardner_servpro-disasterrecovery-waterdamagerestoration-activity-7328798777505480704-kxtD): 0 web mentions across the open web (each linked to its source) - [Official Website](https://www.servpro.com/locations/ma/servpro-of-north-brookfield-hardwick-gardner): 59 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · lauren moses · 2026-08-19**: We had an AC unit leak that ended up soaking through the walls and damaging some of the insulation and carpet downstairs. SERVPRO came out quickly, figured out where the moisture had traveled, and set up equipment to get everything properly dried out. The crew was professional, explained what they w… - **5/5 · Google Reviews · Lorie Miller · 2026-01-07**: How lucky are we to have such a Professional Service available to us with Mike and his Team who care about the community and what they stand for. Mike is amazing and we are very grateful for the Partnership. If you ever need Cleanup, Call Mike. I promise you will not be disappointed. - **5/5 · Google Reviews · Mindy Hanifin · 2026-01-07**: We’ve had the pleasure of working with Mike at SERVPRO, and it has been a great experience. Mike is professional, responsive, and truly committed to running a top-notch operation. He values quality work and clear communication, which makes partnering with him seamless. His leadership and dedication … - **1/5 · Google Reviews · Brandice French · 2025-12-30**: I had a large kitchen fire at the end of October. I called Servpro right away. Mike seemed very nice and knew what to say to make me feel comfortable. He assured me and my children that before anything was thrown away he would check with me. They cleaned for a few weeks. During this time I would go … - **5/5 · Google Reviews · Kim Chace · 2025-10-18**: Let me just say one word… INCREDIBLE!!! Mike and his teammates at Servpro worked so hard to help me out of a serious predicament. Mike was truly very kind and understanding. He made me feel comfortable and he was nonjudgmental. Sometimes things happen in one’s family life that is just too hard p… --- Data freshness: last scanned 2026-09-29T06:50:11.185Z. Cite as: SERVPRO of North Brookfield, Hardwick, Gardner — Tavlee (https://tavlee.com/contractor/servpro-of-north-brookfield-hardwick-gardner) Source: https://tavlee.com/contractor/servpro-of-north-brookfield-hardwick-gardner ## Sitemap [Full site index](https://tavlee.com/sitemap.md)