# Shamrock CHIMNEY

**Trade:** Chimney Services · **Address:** 3 Mountain St E, Worcester, MA 01606 · **Phone:** (508) 433-0609 · **Website:** http://www.shamrockchimney.com/ · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 551 reviews across 4 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 184 reviews, 1 negative.

## The honest read

Shamrock Chimney is a high-volume Worcester chimney sweep, cleaning, and repair company with 551 reviews on file since 2021 — one of the largest review counts of any chimney company in the area. But its Better Business Bureau profile tells a very different story: an F grade with 22 complaints on file, a serious mark for a business this size.

Recent reviews are overwhelmingly five stars and describe a consistent, thorough process — camera inspections, before-and-after photos, detailed written reports, and technicians who explain what they find rather than pushing extra work. In a 2025 review, a second opinion from Shamrock found only minor repairs were needed on a chimney another company had recommended fully rebuilding, saving the customer thousands. Named-technician reviews — Mike and Kevin in a 2025 review, Frank in a 2024 review — describe specific, satisfactory flue liner and cap repairs.

That said, a long, consistent thread of serious complaints runs alongside the praise, spanning 2022 through 2026. In a 2022 review, a customer said a new chimney liner left their house filling with smoke, that a repair attempt two months later didn't fix it, and that the company removed their damper and never replaced it. In a 2025 review, a customer described roof slate left dangling because it was 'unsafe to put back on' — it fell off the roof days later. Multiple reviews from 2023, 2025, and a recent one in March 2026 describe repeatedly missed or rescheduled appointment windows, in one case three missed windows within a single week. A 2024 review explicitly cites the BBB F rating and describes a leak the company allegedly caused on a job routed through Angi's dispute-resolution service.

Worth noting directly: a large share of the five-star reviews from July 2026 are unusually uniform in structure and generic in detail for a business this size, which sits awkwardly next to the specific, credible complaints on record and the F BBB rating — reason enough to treat the recent wave of praise with some caution rather than as proof the underlying issues are behind them.

Given the F BBB rating, the pattern of specific safety- and reliability-related complaints spanning years, and questions about how representative the recent review surge really is, this is a company where a homeowner should get everything in writing, ask directly about past complaints, and consider a second opinion on any significant repair recommendation.

**Strengths:**
- Detailed documentation — photos, video, and written reports on inspections
- Honest second opinions — found minor repairs where another quoted a rebuild
- Named-tech repairs — specific flue and cap fixes praised by name

**Concerns:**
- F-rated with BBB — 22 complaints on file
- Smoke backup unresolved — a 2022 liner job never got properly fixed
- Missed appointments — repeated no-shows and rescheduling across years
- Dangerous slate left loose — fell off the roof days later

**Where sources disagree:**
- A large cluster of nearly identical, generically-worded five-star reviews posted within a two-week span in July 2026 stands out against years of specific, detailed one-star complaints about safety issues, no-shows, and unresolved repairs, and against the company's F rating and 22 complaints with the Better Business Bureau -- the recent wave of praise should be treated with some skepticism rather than as confirmation the underlying problems are resolved.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Chimney sweep, cleaning, and repair company in Worcester, MA, with 551 reviews on file since 2021. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875) — “Services offered (Better Business Bureau): Chimneys, Chimney Repair, Chimney Cleaning, Chimney Sweeper”
- The Better Business Bureau gives the company an F grade with 22 complaints on file. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875) — “Better Business Bureau grade: F”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875) — “22 complaint(s) on file (count only)”
- In a 2022 review, a customer said a chimney relining left the house filling with smoke, a follow-up repair attempt two months later did not fix it, and the company removed the damper and never replaced it. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCd2FmSVdnEAE!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgICBwafIWg%7C%7C?hl=en) — “1★ I had a chimney which worked fine but was unlined. This company came in, lined it and now I can not use my fireplace without the house fi…”
- In a 2025 review, a customer described unsafe roof slate left dangling because it was 'unsafe to put back on,' which later fell off the roof. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFeVdrSkRaRzk0Wld4NVkyRkpXa3BmU0hwSU4zYxAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOlEyWkJDZG94ZWx5Y2FJWkpfSHpIN3c%7C%7C?hl=en) — “1★ Left slate off chimney and dangling on the edge of the roof because it was unsafe to put it back on, went flying off the roof a few days …”
- Multiple reviews from 2023 to 2026 describe repeatedly missed or rescheduled appointment windows, including three missed windows in one week in a 2023 review and three cancellations in a 2025 review. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214Qk5FSmlaVFJYZHpCTGNtNXNVVjkyVDNKc1gzYxAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOmxBNEJiZTRXdzBLcm5sUV92T3JsX3c%7C%7C?hl=en) — “1★ As a new customer, I scheduled a chimney inspection for an 11-2:00 window. I called at 1:30, was told they would be there “soon”. Called …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oTFdHaEJWVWR6Ukdod09EYzBVM1JWWmpkUVZXYxAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOmhLWGhBVUdzRGhwODc0U3RVZjdQVWc%7C%7C?hl=en) — “1★ I sought chimney sweep services through Angi; one of the recommended companies was Shamrock, who promptly contacted me.  I made two separ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmcGVqcnB3RRAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgIDfpejrpwE%7C%7C?hl=en) — “1★ Awful. They cancelled on us 3 times! Last time was due to extreme weather.  Helloooo.  That’s why we needed the chimney cleaned.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsc2F6SFZREAE!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgIClsazHVQ%7C%7C?hl=en) — “1★ After they missed three scheduled time windows within one week for a routine chimney inspection and cleaning, I told the guy that I am go…”
- A 2024 review explicitly cites the BBB F rating and describes a leak the company allegedly caused on a job arranged through Angi's resolution service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5dWRPdklnEAE!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgID9udOvIg%7C%7C?hl=en) — “1★ F-rated with the BBB. Angi's resolution service was worthless when they sent Shamrock to cause a leak. Find anyone else to do your job be…”
- Recent reviews describe technicians providing detailed photo and video documentation of chimney issues before repairs. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGdGNXeExjRmxwYW1Wa2IwUjRTazFDV1ROSlQyYxAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOlFtcWxLcFlpamVkb0R4Sk1CWTNJT2c%7C%7C?hl=en) — “5★ I love that they provide a detailed report after the service with pictures. It’s one thing for someone to tell you something is wrong, bu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNeVUyMXlWRXBhY2pkMWEwRlFVVkJmUnprMVNIYxAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOkMyU21yVEpacjd1a0FQUVBfRzk1SHc%7C%7C?hl=en) — “5★ They came recommended by a neighbor and now I see why. The whole process was smooth, from booking to the final walk-through. The tech eve…”
- In a 2025 review, a second opinion found only minor repairs were needed where another company had recommended a full rebuild, saving the customer thousands. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvdGFfTUpREAE!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgMCota_MJQ%7C%7C?hl=en) — “5★ Second opinion saved us thousands! Another company wanted a full rebuild, but Shamrock's honest assessment showed only minor repairs need…”
- Named-technician reviews describe specific flue liner and cap repairs completed satisfactorily. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SVWQydzBWRWR3VlVKRlEwcE5Na2hoZVdsSVQwRRAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CAIQACodChtycF9oOnRUd2w0VEdwVUJFQ0pNMkhheWlIT0E%7C%7C?hl=en) — “5★ Mike and Kevin came out this morning to clean our chimney. It turned out the we needed a repair. The flue lining was cracked and i actual…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzb0pxZDFBRRAB!2m1!1s0x0:0x2c6c7f9311ba7919!3m1!1s2@1:CIHM0ogKEICAgIC3oJqd1AE%7C%7C?hl=en) — “5★ We had an old chimney that desperately needed repairs, and Shamrock Chimney did an amazing job. They arrived promptly and explained every…”
- Recent review volume includes an unusually dense, stylistically uniform cluster of five-star reviews in a short window, alongside a long, consistent history of specific, credible complaints and an F BBB rating. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Shamrock%20CHIMNEY&query_place_id=ChIJB7FXW_3544kRGXm6EZN_bCw) — “Google: 4.3★ from 613 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875) — “Better Business Bureau grade: F”
- Specializes in Chimney Services _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Shamrock%20CHIMNEY&query_place_id=ChIJB7FXW_3544kRGXm6EZN_bCw) — “Google: 4.3★ from 613 ratings”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875) — “Services offered (Better Business Bureau): Chimneys, Chimney Repair, Chimney Cleaning, Chimney Sweeper”

## Ownership

- Identifies as veteran-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://madpl.mylicense.com/Verification/

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Shamrock%20CHIMNEY&query_place_id=ChIJB7FXW_3544kRGXm6EZN_bCw): 4.3★ from 613 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Shamrock%20CHIMNEY&query_place_id=ChIJB7FXW_3544kRGXm6EZN_bCw): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/chimney-service/shamrock-chimney-0261-334875): Listed on this source
- [Official Website](http://www.shamrockchimney.com): 22 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Elijah Bailey · 2026-07-27**: I love that they provide a detailed report after the service with pictures. It’s one thing for someone to tell you something is wrong, but it’s another to actually see it. When he showed me the picture of the crack in the crown, I knew exactly what needed to be fixed. They patched it up perfectly an…
- **5/5 · Google Reviews · Alexis Bona Gallo · 2026-07-24**: This was my first time using Shamrock and I will definitely be back. They were super responsive, showed up early, and did a fantastic job cleaning out years of soot and creosote. My fireplace drafts so much better now and the whole house smells fresher.
- **5/5 · Google Reviews · Alexis Andrei Casiano · 2026-07-24**: If you need any kind of chimney service, just call these folks. They are honest, skilled, and actually care about their customers. We have had them do cleaning, repairs, and even a full inspection, and every time they have been excellent. Trustworthy company through and through. 🌟
- **5/5 · Google Reviews · ALEXIS GUEVARRA · 2026-07-24**: We had a minor chimney fire scare and they came out the very next morning to inspect everything. Thankfully no damage, but they did a deep clean and gave us great tips on preventing buildup. So relieved to have a safe chimney again. These guys are real pros.
- **5/5 · Google Reviews · Alexis Escoton · 2026-07-24**: They came recommended by a neighbor and now I see why. The whole process was smooth, from booking to the final walk-through. The tech even showed me a video from the camera inspection so I could see the inside of my chimney. That was really cool and reassuring.
- **5/5 · Google Reviews · ALEXANDRA DE ASIS · 2026-07-23**: The technician was so thorough, he even went up on the roof to check the crown and flashing. Found some minor wear and sealed it up before it became a problem. This is the kind of attention to detail that keeps customers coming back.
- **5/5 · Google Reviews · Alexandra Benedictus · 2026-07-23**: We use our fireplace almost every night in the winter, so we needed someone reliable. Shamrock has been our go-to for two years now and they never disappoint. Cleanings are always thorough, prices are consistent, and the staff is always friendly. Can’t ask for more than that.
- **5/5 · Google Reviews · ALEXANDRA BAUTISTA · 2026-07-23**: They came out and swept our chimney, and honestly it’s the cleanest I have ever seen it. No mess, no hassle, and the guy was so friendly. He even pointed out that our smoke detector was too close to the fireplace and suggested moving it. Small detail but huge for safety.
- **5/5 · Google Reviews · shiela marie caigoy · 2026-07-22**: I was nervous about hiring anyone for chimney work because I have heard so many horror stories. But these guys were completely transparent, showed me photos of everything, and gave me a fair estimate upfront. No hidden fees, no surprises. Just solid work.
- **5/5 · Google Reviews · John Michael Alejo · 2026-07-21**: I called around to a few places and Shamrock had the best prices and the most helpful staff. They came out, did a full sweep and inspection, and pointed out a few minor things we should watch for. No hard sell, just good advice. That’s rare these days.

---

Data freshness: last scanned 2026-08-24T14:59:23.131Z.
Cite as: Shamrock CHIMNEY — Tavlee (https://tavlee.com/contractor/shamrock-chimney-worcester)
Source: https://tavlee.com/contractor/shamrock-chimney-worcester