# Sinclaire Home Services

**Trade:** HVAC / Heating & Cooling · **Address:** 140 South St STE 6, Walpole, MA 02081 · **Phone:** (508) 668-8200 · **Website:** https://sinclairehomeservices.com/ · **Languages:** English

**Rating: 4.2/5** (high confidence) — from 146 reviews across 5 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 40 reviews, 0 negative.

## The honest read

Sinclaire Home Services has been running out of Walpole since 1948, and by its own account is still run by the family that started it — founded by Robert Sinclaire, now three generations in. Today the company covers HVAC, plumbing, electrical and heating-oil work across dozens of towns in eastern Massachusetts, from Ashland to Framingham to Foxborough.

The story that repeats across its review history is speed on the worst days. A Central Air unit that quit on a Sunday was diagnosed and back up before noon the next day. When another customer's AC failed two days before the Fourth of July, the same-day call led to same-day repair, with technician Josh walking them through it. Reviewers name their technicians often — Frank, Arthur, John, Zach and Dave among them — and describe the same pattern: an explanation of the problem before work starts, and options rather than a single take-it-or-leave-it fix. Google shows a 4.9-star average across 697 ratings, and the Better Business Bureau lists the company as A+ accredited.

One January 2026 review is a clear outlier: a customer asking for a faucet-installation estimate says they were told it was free, then quoted $850 to $1,300 for the work and felt misled, eventually having it done elsewhere for $250. A separate customer who had AC and furnace work done the same day says the crew was upfront that Sinclaire "would not be the cheapest option around" — worth keeping in mind and asking for a firm, itemized quote before signing off on a larger job. The company's website also lists a Massachusetts Master Plumber license number, though that number itself hasn't been checked against the state registry.

For an HVAC or plumbing call in the Walpole area, the record here is deep and consistently positive — worth calling for anything from a dead AC unit to a boiler on the fritz, with the one pricing dispute a reason to get the cost in writing upfront.

**Strengths:**
- Same-day AC fixes — techs diagnosed and repaired units within hours
- Named technicians — reviewers repeatedly credit specific staff for careful work
- Long track record — 146 reviews since 2022, family business dating to 1948

**Concerns:**
- Estimate pricing dispute — one reviewer called a faucet-install quote misleading
- Above-average pricing — one crew told a customer they aren't the cheapest option

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google shows a 4.9-star average across 697 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Sinclaire%20Home%20Services&query_place_id=ChIJfTBJ3Ed85IkRXPIBmC9VfCY) — “Google: 4.9★ from 697 ratings”
- The Better Business Bureau lists the company as A+ accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/heating-contractors/sinclaire-enterprises-inc-0021-85645) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/heating-contractors/sinclaire-enterprises-inc-0021-85645) — “Better Business Bureau: accredited / certified / member”
- The company says it has been family-owned and operated in Walpole since 1948, founded by Robert Sinclaire and now in its third generation. _(confidence: high)_
  - [Official Website](https://sinclairehomeservices.com) — “Sinclaire Home Services is a family-owned HVAC, plumbing, electrical and heating-oil company based in Walpole, MA, serving dozens of towns a…”
  - [Official Website](https://sinclairehomeservices.com) — “Company history (self-reported): Founded by Robert Sinclaire in 1948 as a small heating oil provider; still family-owned and operated today,…”
- A Central Air unit that failed on a Sunday was diagnosed and running again before noon the next day. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnNU9XdG9VVU5TWmkxaFpsWmFZblJCY0dSalUwRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOkg5OWtoUUNSZi1hZlZaYnRBcGRjU0E%7C%7C?hl=en) — “5★ Central Air stopped working on Sunday. Frank from Sinclaire was here on Monday morning, quickly diagnosed the problem and walked me throu…”
- A customer whose AC failed two days before the Fourth of July had it fixed the same day they called. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVltVTVPV1J4UlVsYVozQnBTRkJ4TjIxQmRYYxAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOk1uYmU5OWRxRUlaZ3BpSFBxN21BdXc%7C%7C?hl=en) — “5★ Our AC unit stopped working on the hottest days of the year, 2 days prior to the 4th of July. From our initial call to the completed work…”
- Reviewers frequently name individual technicians and describe them explaining the problem and giving options before starting work. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SVU5FVXRhR3RzUW05QlNrc3pha0pNWkd4c1lrRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOmRUNEUtaGtsQm9BSkszakJMZGxsYkE%7C%7C?hl=en) — “5★ Arthur de Lima was the technician.  He was exceptionally professional and very personable.  He answered all my questions patiently.  He w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoRVRqRlhaVWRKVUhsdFZHMVdabU4wUzNaSVdHYxAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOlhETjFXZUdJUHltVG1WZmN0S3ZIWGc%7C%7C?hl=en) — “5★ Sinclaire was great! John, our technician, came out promptly after we called to fix a broken meter box. A huge headache (and unfortunate …”
- In a January 2026 review, a customer said they were told an estimate would be free, then quoted $850-$1,300 to install a faucet and felt misled, later having the work done elsewhere for $250. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWdVZ6RkZRMWx1TkdKalEwTlNWbmRYU0RremRGRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOkVuVzFFQ1luNGJjQ0NSVndXSDkzdFE%7C%7C?hl=en) — “1★ Asked for an estimate to install a faucet, the lady on the phone told me they won't charge me for an estimate.  The guy who came told me …”
- One reviewer having AC and furnace work done the same day says the crew was upfront that Sinclaire would not be the cheapest option around. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaUVIwTktiRFZIYkVoS1pUSmZTVnBJU210UWRuYxAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOlZQR0NKbDVHbEhKZTJfSVpISmtQdnc%7C%7C?hl=en) — “5★ Frank and Sam showed up on time, they explained everything clearly, gave me multiple options for my AC unit and were able to install the …”
- The company's website lists a Massachusetts Master Plumber license number, which has not been verified against the state registry. _(confidence: medium)_
  - [Official Website](https://sinclairehomeservices.com) — “Self-reported license/registration number (NOT verified against any registry): Master Plumber License #17110”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnNU9XdG9VVU5TWmkxaFpsWmFZblJCY0dSalUwRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOkg5OWtoUUNSZi1hZlZaYnRBcGRjU0E%7C%7C?hl=en) — “5★ Central Air stopped working on Sunday. Frank from Sinclaire was here on Monday morning, quickly diagnosed the problem and walked me throu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxdVltVTVPV1J4UlVsYVozQnBTRkJ4TjIxQmRYYxAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOk1uYmU5OWRxRUlaZ3BpSFBxN21BdXc%7C%7C?hl=en) — “5★ Our AC unit stopped working on the hottest days of the year, 2 days prior to the 4th of July. From our initial call to the completed work…”
  - [Official Website](https://sinclairehomeservices.com) — “Sinclaire Home Services is a family-owned HVAC, plumbing, electrical and heating-oil company based in Walpole, MA, serving dozens of towns a…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/heating-contractors/sinclaire-enterprises-inc-0021-85645) — “Services offered (Better Business Bureau): Heating Contractors, Plumber, Heating and Air Conditioning, Air Conditioning Contractors, Duct Cl…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWa1ZXTmthWGMwV0VWMFlUZFJNVEJmYmpKWlRGRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOkVkVWNkaXc0WEV0YTdRMTBfbjJZTFE%7C%7C?hl=en) — “5★ *Great* customer service!  Had an annual plumbing check-up, no-charge since we're "Diamond Members."  Wouldn't usually pay extra for that…”
  - [Official Website](https://sinclairehomeservices.com) — “Self-reported license/registration number (NOT verified against any registry): Master Plumber License #17110”
  - [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/heating-contractors/sinclaire-enterprises-inc-0021-85645) — “Services offered (Better Business Bureau): Heating Contractors, Plumber, Heating and Air Conditioning, Air Conditioning Contractors, Duct Cl…”
- Also offers Electrical _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkVFRua3pVMU4wZEZOTllUUm9RMEpMYjNaWkxVRRAB!2m1!1s0x0:0x267c552f9801f25c!3m1!1s2@1:CAIQACodChtycF9oOldTTnkzU1N0dFNNYTRoQ0JLb3ZZLUE%7C%7C?hl=en) — “5★ I had John Hasenfuss out for an estimate on wiring for an above ground pool and to make an interior repair. He was friendly, professional…”
  - [Official Website](https://sinclairehomeservices.com) — “Sinclaire Home Services is a family-owned HVAC, plumbing, electrical and heating-oil company based in Walpole, MA, serving dozens of towns a…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Exa](https://www.delaneyfuneral.com/obituaries/henriette-sinclaire-1-1): 2 web mentions across the open web (each linked to its source)
- [Google](https://www.google.com/maps/search/?api=1&query=Sinclaire%20Home%20Services&query_place_id=ChIJfTBJ3Ed85IkRXPIBmC9VfCY): 4.9★ from 697 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Sinclaire%20Home%20Services&query_place_id=ChIJfTBJ3Ed85IkRXPIBmC9VfCY): Listed on this source
- [Official Website](https://sinclairehomeservices.com): Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/walpole/profile/heating-contractors/sinclaire-enterprises-inc-0021-85645): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Sean was excellent. He explained to me everything he was doing and was very thorough in investigatin” — heatingin.com — https://www.heatingin.com/5519/sinclaire-oil-heating

## Recent reviews

- **5/5 · Google Reviews · Betsy Ginsberg · 2026-08-28**: Excellent communication from the team.
They arrived quickly, diagnosed the issue, and had the part on hand. Great service!
- **5/5 · Google Reviews · Chris Flores · 2026-08-21**: Andrew & Zach were great they explained everything from start to finish and were happy to answer any questions I had. They cleaned up and were very respectful.
- **5/5 · Google Reviews · Jonathan Pierce · 2026-08-19**: *Great* customer service!  Had an annual plumbing check-up, no-charge since we're "Diamond Members."  Wouldn't usually pay extra for that privilege, but they made it seem reasonable when I replaced. my hot water heater. Got clear answers on questions that I didn't want to pay $$$ to fix; didn't try …
- **5/5 · Google Reviews · Debbie Triveri · 2026-07-30**: We always have a great experience with Sinclaire! Today's job was no different. Dave explained everything thoroughly and labeled all the parts to make it easy to understand. 🙂 Highly recommend Sinclaire!
- **5/5 · Google Reviews · Jonathan Parker · 2026-07-27**: I needed my tankless water heater served in a hurry for a home inspection. Mike (I think) and Vinnie were thoughtful, cooperative and prompt. They went above and beyond.
- **5/5 · Google Reviews · Brian McCarthy · 2026-07-20**: Central Air stopped working on Sunday. Frank from Sinclaire was here on Monday morning, quickly diagnosed the problem and walked me through my options. AC was back up and running before noon. Excellent service and great experience.
- **5/5 · Google Reviews · Betty Mucciarone · 2026-07-13**: Prompt, knowledgeable, pleasant, professional gentlemen always. The ladies on the telephone were also very pleasant.
- **5/5 · Google Reviews · Steve Moore · 2026-07-09**: HVAC issue. Mice had eaten cables in outside fan. Diagnosed and repaired . Greatest e
- **5/5 · Google Reviews · Gregory Slowik · 2026-07-09**: Our AC unit stopped working on the hottest days of the year, 2 days prior to the 4th of July. From our initial call to the completed work -which were on the same day! - we were completely satisfied with Sinclaire's approach to our concerns. Our technician was Josh. He was terrific - professional, kn…
- **5/5 · Google Reviews · Jennifer Egan · 2026-06-23**: I had a great experience with the Sinclaire home service. The technician called when he was on his way. He was professional, and took the time to explain the issues and the repair process.. The technician came to do an AC Tune-Up and I show an issue with a leaky pipe. He said it was a line from the …

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Data freshness: last scanned 2026-09-08T22:35:55.881Z.
Cite as: Sinclaire Home Services — Tavlee (https://tavlee.com/contractor/sinclaire-home-services-walpole)
Source: https://tavlee.com/contractor/sinclaire-home-services-walpole