# Sir Grout of Greater Boston

**Trade:** Flooring · **Franchise of:** Sir Grout · **Address:** 15 Main St #255, Watertown, MA 02472 · **Phone:** (781) 899-0388 · **Website:** https://www.sirgroutboston.com/?wtid=gmb · **Languages:** English

**Rating: 4.2/5** (high confidence) — from 68 reviews across 7 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 11 reviews, 0 negative.

## The honest read

Sir Grout of Greater Boston is a Watertown franchise built around one narrow trade: regrouting, cleaning, sealing and restoring tile, grout and stone that's already installed, not laying new floors. It's the local branch of the national Sir Grout brand, run solely by owner Chris Wyand, who says he previously worked as a project manager for the largest mechanical contractor in the Northeast before opening this location. The business carries an A+ rating with the Better Business Bureau.

The review volume is unusual for a specialty trade like this: 68 reviews dating back to 2017, spread across Google, Angi and HomeAdvisor and clustered at 4.9 stars, with eleven landing in just the past six months and none of them negative. Two technicians, Brian and Jimmy, come up by name again and again — matching grout color precisely enough that reviewers call it out specifically, cleaning tile "several shades whiter," and, in one 2024 review, bringing a shower that dated to 1976 back to life without trying to disguise its age. One self-described heavy DIYer who let his wife talk him into hiring out a kitchen and bath grout job said the results beat what he could have done himself. Several customers have called the company back a second time for more bathrooms.

A couple of things worth raising before you book. Two reviews two years apart — one from 2022, one from 2024 — describe the company's own website listing the customer's town as covered, only to be told by phone that it isn't; the 2024 reviewer also mentioned a $600 project minimum. Separately, a January 2026 review describes a technician flushing leftover grout down a toilet and clogging it, with the owner reportedly telling the customer that's "industry standard" — a specific, recent complaint worth asking about if crew cleanup matters to you.

This is the right call for tired, stained or cracked tile and grout in a shower, on a kitchen or bathroom floor, or on a stone counter, when the goal is restoring what's there rather than tearing it out. Confirm your specific town is on the current service list before scheduling, and ask how the crew handles debris and waste during the job.

**Strengths:**
- Named technicians — Brian and Jimmy praised across years of reviews
- Precise color matching — reviewers repeatedly note exact grout color matches
- Restores old tile — brought century-old and 1976 tile back without disguising age
- Repeat customers — several return for a second or third job

**Concerns:**
- Toilet-clogging incident — a 2026 review reported grout flushed down a toilet
- Coverage-area mismatches — reviewers in 2022 and 2024 were told their town wasn't covered

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google, Angi and HomeAdvisor all show a 4.9-star average, with 68 reviews on file dating back to 2017. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Sir%20Grout%20of%20Greater%20Boston&query_place_id=ChIJDaYvvwV444kRGbRp0Bjr9iw) — “Google: 4.9★ from 84 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/watertown/sir-grout-of-greater-boston-reviews-1.htm) — “Angi: 4.9★ from 27 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.SirGroutofGreater.54731849.html) — “HomeAdvisor: 4.9★ from 27 ratings”
- Sole owner Chris Wyand runs this Watertown location of the Sir Grout franchise. _(confidence: high)_
  - [Official Website](https://www.sirgroutboston.com) — “Sir Grout of Greater Boston is the Watertown, MA franchise location of the Sir Grout tile/grout/stone restoration brand, owned and operated …”
  - [Official Website](https://www.sirgroutboston.com) — “Ownership (self-reported): Chris Wyand is the sole owner of Sir Grout of Greater Boston.”
- Chris Wyand previously worked as a project manager for the largest mechanical contractor in the Northeast before opening this franchise. _(confidence: medium)_
  - [Official Website](https://www.sirgroutboston.com) — “Company history (self-reported): Owner Chris Wyand previously worked as a Project Manager for the largest mechanical contractor in the North…”
- Holds an A+ rating with the Better Business Bureau. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/construction-services/sir-grout-0021-413251) — “Better Business Bureau grade: A+”
- Named technicians Brian and Jimmy are praised repeatedly across years of reviews for careful, on-time work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKM1FXOVJkV0Z5VW1jMmNFbHZla2hQVGsxeVNYYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlJ3QW9RdWFyUmc2cElvekhPTk1ySXc%7C%7C?hl=en) — “5★ Chris the owner was knowledgable, very straight forward and easy to work with. No high pressure sales tactics and gave us an estimate rig…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGVVl6azNSUzFwVmt3dExVbHdNWGg2V2tSUmExRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlFUYzk3RS1pVkwtLUlwMXh6WkRRa1E%7C%7C?hl=en) — “5★ Sir Grout of Boston delivered excellent work!  We had them work on the floors in our mudroom, downstairs bathroom, laundry room, back clo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pscVJVbEZSRFpvUWxWV1YzWmtja3hrWkVKRk1IYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOjlqRUlFRDZoQlVWV3ZkckxkZEJFMHc%7C%7C?hl=en) — “5★ Jimmy was great and did an awesome job on out primary bath grout maintenance!  Thanks!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wbFduSnZOV1IxUkRWR1NFVmFaVUpGY1hGT2FtYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOnplWnJvNWR1RDVGSEVaZUJFcXFOamc%7C%7C?hl=en) — “5★ Sir Grout did a wonderful job cleaning our showers, fixing some damage and replacing grout. The technician Brian came right on time, was …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvbktudUx3EAE!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgMDonKnuLw%7C%7C?hl=en) — “5★ This is a great company that is easy to work with.  Chris came out and gave us an estimate on cleaning the grout in the kitchen and baths…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREaHQzOElnEAE!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgIDDht38Ig%7C%7C?hl=en) — “5★ Great service from Sir Grout Boston owner Chris and great workmanship from Jimmy.   My bathroom has 100 year old tile work.  You can't ma…”
- Reviewers specifically note exact grout color matching on restoration jobs. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKM1FXOVJkV0Z5VW1jMmNFbHZla2hQVGsxeVNYYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlJ3QW9RdWFyUmc2cElvekhPTk1ySXc%7C%7C?hl=en) — “5★ Chris the owner was knowledgable, very straight forward and easy to work with. No high pressure sales tactics and gave us an estimate rig…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwSWNrZHhaa1ZEVGpGT05qVm5UMWhYWTNNeGNuYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlpIckdxZkVDTjFONjVnT1hXY3Mxcnc%7C%7C?hl=en) — “5★ Absolutely beautiful job that made my shower look brand new. The technicians are knowledgeable and were able to match the exact grout col…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wbFduSnZOV1IxUkRWR1NFVmFaVUpGY1hGT2FtYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOnplWnJvNWR1RDVGSEVaZUJFcXFOamc%7C%7C?hl=en) — “5★ Sir Grout did a wonderful job cleaning our showers, fixing some damage and replacing grout. The technician Brian came right on time, was …”
- Restored tile and grout in bathrooms decades old, including a shower dating to 1976 and 100-year-old tile work, without trying to disguise their age. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQLXNpaGxBRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgIDP-sihlAE%7C%7C?hl=en) — “5★ My bathrooms were renovated 20+ years bit thanks to Sir Grout they look brand new.  I highly recommend using Chris and team.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzM0tYN2pnRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgIC33KX7jgE%7C%7C?hl=en) — “5★ We are thrilled with the transformation of our two tile showers that Sir Grout performed for us! We have a tub shower and a stall shower …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREaHQzOElnEAE!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgIDDht38Ig%7C%7C?hl=en) — “5★ Great service from Sir Grout Boston owner Chris and great workmanship from Jimmy.   My bathroom has 100 year old tile work.  You can't ma…”
- Several customers have called the company back for a second job. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kbk5ITTNiRFYyY3psRVJrZzJOVlpMWlZSWGRsRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOndnNHM3bDV2czlERkg2NVZLZVRXdlE%7C%7C?hl=en) — “5★ Used Sir Grout for the second time. Both bathrooms came out great and extended the life of the shower at a reasonable cost. Very professi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMV1IzWmZnNHV6Z2lnRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKELWR3Zfg4uzgigE%7C%7C?hl=en) — “5★ We recently refreshed the grout and tile on our kitchen and entry floor. Couldn't be happier with the results and the professional servic…”
- A January 2026 review describes a technician flushing leftover grout down a customer's toilet and clogging it, with the owner reportedly calling the practice industry standard. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5eGFuVkJZMU16TkhJMU5HRTVSbkZVZUdrdE5VRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOl9xanVBY1MzNHI1NGE5RnFUeGktNUE%7C%7C?hl=en) — “1★ They clogged my toilet by trying to flush grout down the toilet. I had to chisel it out . This was a lazy suboptimal inconsiderate way to…”
- Two reviews two years apart (2022 and 2024) describe the company's website listing the customer's town as a service area, then being told by phone it is not covered; the 2024 reviewer also cited a $600 project minimum. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbi1xRkt3EAE!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgICHn-qFKw%7C%7C?hl=en) — “1★ They list my town right on their website but then tell me "Your town is out of our coverage." LOL. Maybe it's time to update your website…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyekxmTUZnEAE!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgIC2zLfMFg%7C%7C?hl=en) — “1★ I live in the greater Boston area, and my location is listed on the website as a service area, but the owner's response was "we don't ser…”
- Grout and tile restoration, cleaning, sealing and recoloring for showers, bathroom and kitchen floors, and stone surfaces. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKM1FXOVJkV0Z5VW1jMmNFbHZla2hQVGsxeVNYYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlJ3QW9RdWFyUmc2cElvekhPTk1ySXc%7C%7C?hl=en) — “5★ Chris the owner was knowledgable, very straight forward and easy to work with. No high pressure sales tactics and gave us an estimate rig…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WWFRWSjVUak5TT0UxdmFUWjBjMjVaTUV3NGVFRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOnVXTVJ5TjNSOE1vaTZ0c25ZMEw4eEE%7C%7C?hl=en) — “5★ Five stars for Sir Grout! They completed a full clean and clear seal on our master and guest showers, plus epoxy grout work on multiple s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZLWZlT2tnRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgMCY-feOkgE%7C%7C?hl=en) — “5★ Sir Grout did a great job of steam cleaning my master bathroom stall shower, replacing some grout that had cracked in both master and gue…”
  - [Official Website](https://www.sirgroutboston.com) — “Sir Grout of Greater Boston is the Watertown, MA franchise location of the Sir Grout tile/grout/stone restoration brand, owned and operated …”
- Specializes in Flooring _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKM1FXOVJkV0Z5VW1jMmNFbHZla2hQVGsxeVNYYxAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOlJ3QW9RdWFyUmc2cElvekhPTk1ySXc%7C%7C?hl=en) — “5★ Chris the owner was knowledgable, very straight forward and easy to work with. No high pressure sales tactics and gave us an estimate rig…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tneVNsbzBiMFUzZDJOMmJUbHJkRlJUTUdsVU0xRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOkgySlo0b0U3d2N2bTlrdFRTMGlUM1E%7C%7C?hl=en) — “5★ Sir grout was great to work with and they really improved the look of our kitchen floor”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WWFRWSjVUak5TT0UxdmFUWjBjMjVaTUV3NGVFRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CAIQACodChtycF9oOnVXTVJ5TjNSOE1vaTZ0c25ZMEw4eEE%7C%7C?hl=en) — “5★ Five stars for Sir Grout! They completed a full clean and clear seal on our master and guest showers, plus epoxy grout work on multiple s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNZLWZlT2tnRRAB!2m1!1s0x0:0x2cf6eb18d069b419!3m1!1s2@1:CIHM0ogKEICAgMCY-feOkgE%7C%7C?hl=en) — “5★ Sir Grout did a great job of steam cleaning my master bathroom stall shower, replacing some grout that had cracked in both master and gue…”
  - [Official Website](https://www.sirgroutboston.com) — “Sir Grout of Greater Boston is the Watertown, MA franchise location of the Sir Grout tile/grout/stone restoration brand, owned and operated …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Sir%20Grout%20of%20Greater%20Boston&query_place_id=ChIJDaYvvwV444kRGbRp0Bjr9iw): 4.9★ from 84 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Sir%20Grout%20of%20Greater%20Boston&query_place_id=ChIJDaYvvwV444kRGbRp0Bjr9iw): Listed on this source
- [Exa](https://www.homeadvisor.com/rated.SirGroutofGreater.54731849.html): 0 web mentions across the open web (each linked to its source)
- [Official Website](https://www.sirgroutboston.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/watertown/sir-grout-of-greater-boston-reviews-1.htm): 4.9★ from 27 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.SirGroutofGreater.54731849.html): 4.9★ from 27 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/watertown/profile/construction-services/sir-grout-0021-413251): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Diane Maneri · 2026-09-02**: From my first initial email to the completion of my shower cleaning and re-grouting, I can’t say enough about Sir Grout.  Thank you Liam for the constant communication and thank you Justin for doing an amazing job.  It’s been an absolute pleasure doing business with you!
Diane and Steve
- **5/5 · Google Reviews · Bryce Vickmark · 2026-08-12**: Chris the owner was knowledgable, very straight forward and easy to work with. No high pressure sales tactics and gave us an estimate right away. The technicians, Brian and Jimmy showed up on time, were very friendly and helped us to select the right colors. They expertly did the work and we are ver…
- **5/5 · Google Reviews · A G · 2026-08-07**: Outstanding! We had very dirty and cracked areas in our bathrooms, especially around the tub/shower and floors-- all of it looks clean and new again-- colors were perfectly matched and the customer service by this team was incredible--thank you so much--highly recommend!
- **5/5 · Google Reviews · Sonya S · 2026-08-06**: I couldn’t be happier with the work Sir Grout did on my shower. Jimmy arrived on time, was courteous and professional, and did an excellent job from start to finish. My shower was worn and in rough shape, but now it looks completely refreshed and almost brand new. The results were even better than I…
- **5/5 · Google Reviews · Barbara · 2026-08-06**: Absolutely beautiful job that made my shower look brand new. The technicians are knowledgeable and were able to match the exact grout color and give suggestions that really saved me. It looks impeccable and is perfect. So glad that I found this company.
- **5/5 · Google Reviews · Rajendra Singh · 2026-07-27**: Service by Chris and team was fantastic. Timeliness and the pace at which they did the work was as he had specified in his initial quote. He correctly helped us diagnose the issue with one of the bathrooms and we are very satisfied with the results . We are very happy with his communication and base…
- **5/5 · Google Reviews · jimmies · 2026-07-08**: Everything ran smoothly from the beginning to the end. There were no surprises either. Fred did an excellent job in getting us our quote and the technician John did an amazing job in our kitchen and 2 bathrooms. Very pleased and would highly recommend!
- **5/5 · Google Reviews · Liz Kearsing · 2026-06-24**: Sir Grout is a “Miracle Worker” ! My bathroom is completely revitalized and looks like new !! I will recommend them to all my friends and will be using them for future projects !!😊😊😊
- **5/5 · Google Reviews · Howard Caplan · 2026-05-20**: Wonderful experience with Sir Grout, from initial contact with Chris, to the fantastic technician, Brian, who was very thorough and did a great job getting everything incredibly clean - just like new.  Thank you!
- **5/5 · Google Reviews · Dana Venable · 2026-05-13**: Absolutely thrilled with the grout coloring and resealing service! The kitchen and bathroom look brand new again. Stains, discoloration, and dull grout were completely transformed into clean, fresh-looking lines that made the entire spaces brighter and more modern.

The attention to detail was outst…

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Data freshness: last scanned 2026-09-09T18:18:55.095Z.
Cite as: Sir Grout of Greater Boston — Tavlee (https://tavlee.com/contractor/sir-grout-of-greater-boston-watertown)
Source: https://tavlee.com/contractor/sir-grout-of-greater-boston-watertown