# SmartWorks Roofing & Restoration

**Trade:** Roofing · **Phone:** (781) 884-8059 · **Website:** https://smartworkss.com/ · **Languages:** English, Spanish

**Rating: 3.9/5** (medium confidence) — from 28 reviews across 4 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

SmartWorks Roofing & Restoration is a Lynn, Massachusetts contractor that has served the North Shore for about a decade, according to its own site. Reviews going back to 2021 show the company operating under an earlier name, 5 Stars Home Improvement, under the same owner, Henry — work that ranged from deck rebuilds and railing repairs to full bathroom remodels — before it expanded into roofing and rebranded as SmartWorks.

The written record across Angi, HomeAdvisor and Thumbtack is unusually consistent: 28 reviews from 2021 through 2025, every one of them positive. Homeowners describe specific, completed work — a 1962 home's two bathroom remodels down to curbless showers and floor-to-ceiling tile, a large back deck rebuilt in Newton, front-porch railings replaced, and, in a 2025 review, a full roof installation where the reviewer named five crew members and praised the project manager's communication throughout. Several customers say they hired the company more than once.

There isn't a documented complaint or dispute anywhere in the record to flag. The one thing worth confirming directly, as with any contractor, is current scheduling — and, since the company recently added roofing to a background in decks and remodeling, how long the roofing crew specifically has been doing that work, given the detailed roofing account in the record comes from a single 2025 job.

For a Lynn-area homeowner weighing a roof, a deck, or a bathroom remodel, the written history here points to a small, responsive outfit with a genuine multi-year track record and no red flags on file.

**Strengths:**
- Detailed roof job — a 2025 review names the full crew and praises steady communication
- Deck & railing work — repeated praise for rebuilds, repairs and finish quality
- Bathroom remodels — reviewers cite careful tile work and attention to detail
- Consistent five years — 28 reviews from 2021-2025 with no reported complaints

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Based in Lynn, MA, the company has served the North Shore for about a decade — operating today as SmartWorks Roofing & Restoration and, per earlier reviews, previously as 5 Stars Home Improvement under the same owner, Henry. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “Henry and 5 Stars Home Improvement went above and beyond with the work completed. Was responsive and prompt with his work.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “5★ Henry and 5 Stars Home Improvement went above and beyond with the work completed. Fair price with quality work.”
  - [Official Website](https://smartworkss.com) — “SmartWorks Contracting is a roofing, siding, decks, bathroom and kitchen remodeling contractor based in Lynn, MA serving residential and com…”
  - [Official Website](https://smartworkss.com) — “Company history (self-reported): Founded about a decade ago on a mission to provide honest, reliable, skilled service to homeowners and busi…”
  - [Official Website](https://smartworkss.com) — “Self-reported 10 years in business”
- Angi and HomeAdvisor both show a 5.0-star average from 17 reviews, and Thumbtack shows 5.0 from 12. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “Thumbtack: 5.0★ from 12 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “Angi: 5.0★ from 17 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “HomeAdvisor: 5.0★ from 17 ratings”
- In a 2025 review, a homeowner described a full roof installation, naming five crew members and praising the project manager's communication from start to finish. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “5★ 5 star did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my com…”
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “5★ did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my complete s…”
- Detailed reviews describe deck rebuilds, railing repairs and full bathroom remodels — including curbless showers and floor-to-ceiling tile in a 1962 home — with several customers hiring the company more than once. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “5★ 2 bathroom remodels in my 1962 home. Curbless shower, underfl heat, floor to ceiling tile, drywall, painting and plenty of old home chall…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “5★ Henry and his crew did an excellent job in rebuilding our large back deck in Newton. Very responsive and meticulous.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “5★ Henry and his team did a great job replacing our railings. Work was done professionally and in a timely manner.”
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “5★ Henry and his team were professional with the renovation of my bathroom shower, and overall painting etc. Their schedule was very flexibl…”
- 28 reviews on file from 2021 through 2025 across four platforms are uniformly positive, with no documented complaint in the record. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “Thumbtack: 5.0★ from 12 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “Angi: 5.0★ from 17 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “HomeAdvisor: 5.0★ from 17 ratings”
- Specializes in Roofing _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “5★ 5 star did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my com…”
  - [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014) — “5★ did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my complete s…”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “5★ They replaced stair railings on front porch. They were very friendly and available the day after I met them.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “5★ Henry and his crew did an excellent job in rebuilding our large back deck in Newton. Very responsive and meticulous.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html) — “5★ Excellent stone work on front stairs! Just excellent”
- Also offers Bathroom Remodel _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “5★ 2 bathroom remodels in my 1962 home. Curbless shower, underfl heat, floor to ceiling tile, drywall, painting and plenty of old home chall…”
  - [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm) — “5★ Henry and his team were professional with the renovation of my bathroom shower, and overall painting etc. Their schedule was very flexibl…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Thumbtack](https://www.thumbtack.com/ma/lynn/deck-repair/smartworks-roofing-restoration/service/412697836452651014): 5.0★ from 12 ratings
- [Angi](https://www.angi.com/companylist/us/ma/lynn/5-stars-home-improvements-inc-reviews-1.htm): 5.0★ from 17 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.5StarHomeImprovement.111001275.html): 5.0★ from 17 ratings
- [Official Website](https://smartworkss.com): 10 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Angi · Bruce K. · 2025-05-01**: Henry and his crew did an excellent job in rebuilding our large back deck in Newton. Very responsive and meticulous.
- **5/5 · HomeAdvisor · Matt M. · 2025-04-01**: On time, super clean, quiet and extremely communicative. Pricing ..? Very reasonable !
- **5/5 · Angi · David S. · 2025-04-01**: 2 bathroom remodels in my 1962 home. Curbless shower, underfl heat, floor to ceiling tile, drywall, painting and plenty of old home challenges. Excellent attention to detail, tiling was superb, hard working and friendly crew, no surprises, maintained a clean and safe work area, and overall I am very…
- **5/5 · Angi · Chad H. · 2025-04-01**: Henry and his team were professional with the renovation of my bathroom shower, and overall painting etc. Their schedule was very flexible to encorporate when we were out of town or busy. Will definitely call upon them in the future for more renovations.
- **5/5 · Angi · Trevor H. · 2025-04-01**: Henry and his team did a terrific job. They sanded, stained and replaced rotting boards on our back deck. They also repainted our front steps and railings. Both jobs look great and we’re very happy with the outcome. Henry was responsive and great to deal with throughout. Highly recommend him and we’…
- **5/5 · Angi · Michael H. · 2025-04-01**: After reading google reviews, we reached out to Henry. True to all the reviews, Henry successfully made repairs to my home. He stuck to his fair, upfront quote, even though I’m absolutely sure he did more than he originally accounted for as he dealt with adjacent challenges in our house. Henry and h…
- **5/5 · Thumbtack · Edwin A. · 2025-02-23**: 5 star did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my complete satisfaction. Jason, Ross, Mason, Matt and Vito gave me the information needed to complete the job we were hoping for. Putting a roof on is very stressful bu…
- **5/5 · Thumbtack · Edwin A. · 2025-02-23**: did a great job from start to finish. Whenever an issue came up no matter how minor it was they immediately corrected it to my complete satisfaction. Jason, Ross, Mason, Matt and Vito gave me the information needed to complete the job we were hoping for. Putting a roof on is very stressful but they …
- **5/5 · Angi · . J. · 2024-07-01**: They replaced stair railings on front porch. They were very friendly and available the day after I met them.
- **5/5 · HomeAdvisor · Neal H. · 2024-05-01**: I would highly recommend hiring Henry and his crew. They did excellent work and were very professional. They started on time and ended on time. Thank you five star improvement.

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Data freshness: last scanned 2026-09-11T16:07:22.808Z.
Cite as: SmartWorks Roofing & Restoration — Tavlee (https://tavlee.com/contractor/smartworks-roofing-and-restoration)
Source: https://tavlee.com/contractor/smartworks-roofing-and-restoration