---
title: "South Shore Heating & Cooling Inc"
description: "South Shore Heating & Cooling Inc holds 4.9 stars from 663 Google ratings. Its Connecticut HVAC licence, number HTG.0397819-S9, is active on the state regi"
doc_version: "2026-10-31"
last_updated: "2026-10-31"
---

# South Shore Heating & Cooling Inc

**Trade:** HVAC / Heating & Cooling · **Address:** 252 S Broad St, Pawcatuck, CT 06379 · **Phone:** (860) 599-5370 · **Website:** http://www.callsouthshore.com/ · **Languages:** English

**Rating: 4.4/5** (medium confidence) — from 458 reviews across 7 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 91 reviews, 0 negative.

## The honest read

South Shore Heating & Cooling Inc holds 4.9 stars from 663 Google ratings. Its Connecticut HVAC licence, number HTG.0397819-S9, is active on the state registry, with SOUTH SHORE HEATING&COOLING INC. as the holder of record. A Rhode Island HVAC licence, number 00007635, is active on the state registry, with DOUGLAS D NADEAU as the holder of record.

One customer said Cameron and a colleague worked in the crawl space from 9 to 4 to install a new furnace. A customer wrote that owner Doug suggested the size of a split AC system and that Cameron and Cooper installed three units in one day, on budget. One customer had a full central air system, duct work included, installed on the second floor and a mini split on the first. A customer said the company installed an HRV ventilation system to help with radon levels in the basement and that the result has been positive.

A customer said the company diagnosed and corrected a long-outstanding air conditioning issue that a prior HVAC company was unable to solve. Matt and Riley cleaned one customer's boiler for its annual service. A customer who has used the company for years said Matt serviced the burner and charged a fair price. When one customer's central air still was not working properly a few days after a first visit, the owner arranged for someone to come out the next day, and that technician solved the problem.

In a 2026 review, a customer said that when odor and soot appeared a week or so after a furnace service, the company sent a couple of techs out the next day and there was no additional charge. A 2025 customer who had been without heat since Sunday evening said the company answered the phone, arrived earlier than its noon-to-2 window, and cleaned and restarted the boiler by 1 p.m. A 2023 customer said owner Doug returned the call the same day about a leaking mini split and made room in his schedule for the next day, and that James and Cooper repaired it. A 2024 customer said the company installed a new central a/c unit in a house the customer bought in Stonington, CT.

A 2024 customer said two men changed filters the customer supplied, turned the outdoor units off and on several times, were there at most 15 minutes, and charged $345. A 2024 customer cited $239 for a cleaning that took 30 minutes and said they would be shopping around.

**Strengths:**
- A next-day fix — the owner sent a technician the next day, who solved it
- A three-unit split install — done in one day, on budget
- A ducted AC install — plus a mini split on the first floor
- A restored boiler — a 2025 customer said it was restarted by 1 pm

**Concerns:**
- A short service call — a 2024 customer was charged $345 for 15 minutes
- Cleaning price — a 2024 customer cited $239 for a 30-minute cleaning
- A second visit — central air still not working days after the first

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.9 stars from 663 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling%20Inc&query_place_id=ChIJK9k_E6Tm5YkR2l_1crb3l3Y) — “Google: 4.9★ from 663 ratings”
- Connecticut HVAC licence HTG.0397819-S9 is active on the state registry, holder SOUTH SHORE HEATING&COOLING INC. _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0397819-S9 registry-verified active — registry holder of record: SOUTH SHORE HEATING&COOLING INC.”
- Rhode Island HVAC licence 00007635 is active on the state registry, holder DOUGLAS D NADEAU _(confidence: high)_
  - [State License Registry](https://dltweb.dlt.ri.gov/profregsonline/LicenseSearch) — “RI hvac license 00007635 registry-verified active — registry holder of record: DOUGLAS D NADEAU”
- Cameron and a colleague installed a new furnace in a customer's crawl space _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOclpHWlFjak5pVEhwb1QzbzRjV0ZIV0dobk1HYxAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOlNrZGZQcjNiTHpoT3o4cWFHWGhnMGc%7C%7C?hl=en-US) — “5★ It was a great experience. Cameron and his colleague worked in my crawl space from 9-4 to install my new furnace. They were both so nice …”
- Cameron and Cooper installed three split AC units in one day, on budget _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CYWVHMWhVMUZITFVkb1dVVlFWalJUTmpkNExXYxAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOnBaeG1hU1FHLUdoWUVQVjRTNjd4LWc%7C%7C?hl=en-US) — “5★ Owner Doug was knowledgeable in suggesting the right size split AC system for our place. His plumbers Cameron & Cooper did an excellent j…”
- Installed a full central air system with duct work and a mini split _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSWGN6UnBNVmgxVTNOb2NEUkxNMWhGTUdGVlZFRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOlRXczRpMVh1U3NocDRLM1hFMGFVVEE%7C%7C?hl=en-US) — “5★ South Shore installed a full central air system (duct work included) on the second floor of my home and a mini split on the first floor. …”
- Installed an HRV ventilation system to help with basement radon levels _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4MGNURnBTRlExY1V4VFVGOXNWVTVOUjBzMGNrRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOl80cTFpSFQ1cUxTUF9sVU5NR0s0ckE%7C%7C?hl=en-US) — “5★ The only local hvac contractor that responded to my request with a solution. Several area contractors ignored my calls.  South Shore inst…”
- Diagnosed and corrected an air conditioning issue a prior HVAC company could not solve _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVMWQzUnFSMDFCVTBocVVFMXBVRmRyWkV0bE5rRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOjU1d3RqR01BU0hqUE1pUFdrZEtlNkE%7C%7C?hl=en-US) — “5★ Excellent diagnosis and correction of a long outstanding issues with my HVAC air conditioning system.  They quickly identified the correc…”
- The owner arranged a next-day visit when a central air unit still was not working, and the technician solved the problem _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkc01rMVJTMkZ6YnpRd2VsUTVabmw2WVRSNFpGRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOldsMk1RS2FzbzQwelQ5Znl6YTR4ZFE%7C%7C?hl=en-US) — “4★ Called about a problem with my central air, left a message. Received a call back quickly by the owner of the company, scheduled a service…”
- A 2025 customer without heat had the boiler cleaned and restarted by 1 p.m. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRMm9tLVZ3EAE!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CIHM0ogKEICAgMCQ2om-Vw%7C%7C?hl=en-US) — “5★ I had been without heat in the house since 6:00 p.m. Sunday evening. So, first thing Monday morning I started calling around for a servic…”
- In 2026 a customer said techs came out the next day about odor and soot with no additional charge _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205UlVrTjVZV3ByVlhKNFdGQlpZbVp0UWpGbVMzYxAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOm9RUkN5YWprVXJ4WFBZYmZtQjFmS3c%7C%7C?hl=en-US) — “5★ We had our furnace serviced and a week or or so later we had concerns regarding an odor and soot was appearing around the house.  We call…”
- A 2024 customer was charged $345 for a visit of at most 15 minutes _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3djluV2N3EAE!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CIHM0ogKEICAgIC7v9nWcw%7C%7C?hl=en-US) — “1★ first the two men that came, one had filthy shoes and he sounded and looked like he had just rolled out of bed and they didn't have booti…”
- A 2024 customer cited $239 for a 30-minute cleaning _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuLWNhcmxRRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CIHM0ogKEICAgICn-carlQE%7C%7C?hl=en-US) — “4★ $239.00 for a cleaning that took 30 minutes, I'll be shopping around”
- The company says it has been in business 20 years and offers furnace repairs and system conversions _(confidence: medium)_
  - [Official Website](http://www.callsouthshore.com) — “About (self-reported, verbatim): Sit back, relax, and let our heating pros provide the fast, reliable services you need. We offer furnace re…”
  - [Official Website](http://www.callsouthshore.com) — “Self-reported 20 years in business”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOclpHWlFjak5pVEhwb1QzbzRjV0ZIV0dobk1HYxAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOlNrZGZQcjNiTHpoT3o4cWFHWGhnMGc%7C%7C?hl=en-US) — “5★ It was a great experience. Cameron and his colleague worked in my crawl space from 9-4 to install my new furnace. They were both so nice …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVMWQzUnFSMDFCVTBocVVFMXBVRmRyWkV0bE5rRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOjU1d3RqR01BU0hqUE1pUFdrZEtlNkE%7C%7C?hl=en-US) — “5★ Excellent diagnosis and correction of a long outstanding issues with my HVAC air conditioning system.  They quickly identified the correc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CYWVHMWhVMUZITFVkb1dVVlFWalJUTmpkNExXYxAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOnBaeG1hU1FHLUdoWUVQVjRTNjd4LWc%7C%7C?hl=en-US) — “5★ Owner Doug was knowledgeable in suggesting the right size split AC system for our place. His plumbers Cameron & Cooper did an excellent j…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSWGN6UnBNVmgxVTNOb2NEUkxNMWhGTUdGVlZFRRAB!2m1!1s0x0:0x7697f7b672f55fda!3m1!1s2@1:CAIQACodChtycF9oOlRXczRpMVh1U3NocDRLM1hFMGFVVEE%7C%7C?hl=en-US) — “5★ South Shore installed a full central air system (duct work included) on the second floor of my home and a mini split on the first floor. …”
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0397819-S9 registry-verified active — registry holder of record: SOUTH SHORE HEATING&COOLING INC.”

## License

Status: **active** (#HTG.0397819-S9, hvac) — verified against the official CT state registry on 2026-10-30, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling%20Inc&query_place_id=ChIJK9k_E6Tm5YkR2l_1crb3l3Y): 4.9★ from 663 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling%20Inc&query_place_id=ChIJK9k_E6Tm5YkR2l_1crb3l3Y): Listed on this source
- [Reddit](https://www.reddit.com/r/SouthShore/comments/1gs04yk/oil_furnace_tune_up_company_with_fair_prices/): 0 community mentions discussing this business
- [Official Website](http://www.callsouthshore.com): 20 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ct/pawcatuck/profile/heating-and-air-conditioning/south-shore-heating-cooling-inc-0111-87079994): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/south-shore-heating-and-cooling): Listed on this source
- [Local News](https://southshoreheatingandcooling.com/news/blog/some-important-reminders-for-fall): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · charles yannich · 2026-10-29**: Professional and Courteous!
- **5/5 · Google Reviews · Bonnie Roberts · 2026-10-29**: Highly professional !!! Routine maintenance done ,today...
Very prompt for appointment time.
- **5/5 · Google Reviews · david niemczura · 2026-10-29**: Just purchased a house in Waterford.  Fast and friendly service.  The technician was very knowledgeable! Highly recommend!
- **5/5 · Google Reviews · Patricia Hartford · 2026-10-29**: It was a great experience. Cameron and his colleague worked in my crawl space from 9-4 to install my new furnace. They were both so nice and professional, I knew I made the right decision to go with south shore. It’s an expensive investment and I feel I chose well.  I highly recommend them
- **5/5 · Google Reviews · Laurie Hobbs · 2026-10-26**: Thank you for your prompt and courteous service!
- **5/5 · Google Reviews · Linda Tisch · 2026-10-26**: Wouldn't trust any other company with cleaning and maintaining both my furnace and mini splits.
- **5/5 · Google Reviews · Lynn Faria · 2026-10-23**: Great service.  Always efficient and responsive!
- **5/5 · Google Reviews · Walter Cieslak · 2026-10-21**: Excellent diagnosis and correction of a long outstanding issues with my HVAC air conditioning system.  They quickly identified the corrective actions needed that prior HVAC company was unable to solve.  Very knowledgeable staff, explain issue identified in simple terms, and easy to work with.  Highl…
- **5/5 · Google Reviews · Jack Mac · 2026-10-21**: I have used Doug and South Shore for years.
James has been servicing our system and always is on time , courteous,  and professional. We never worry about being taken advantage of. SSHC are honest and reputable. We recommend them to all our friends.
I just had Matt service our burner again yesterday…
- **5/5 · Google Reviews · Kirk Reynolds · 2026-10-16**: Matt and Riley cleaned our boiler for our annual service, today, fast and efficient.
Thanks to them both.

---

Data freshness: last scanned 2026-10-30T15:30:10.628Z.
Cite as: South Shore Heating & Cooling Inc — Tavlee (https://tavlee.com/contractor/south-shore-heating-and-cooling-inc-pawcatuck)
Source: https://tavlee.com/contractor/south-shore-heating-and-cooling-inc-pawcatuck

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