# South Shore Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Address:** 57 Whites Path, South Yarmouth, MA 02664, United States · **Phone:** (508) 398-6901 · **Website:** https://southshoreheatingandcooling.com/ · **Languages:** English

**Rating: 4.5/5** (high confidence) — from 796 reviews across 6 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
97% of sentiment-scored reviews read net-positive. Last 6 months: 81 reviews, 1 negative.

## The honest read

South Shore Heating & Cooling works out of 57 Whites Path in South Yarmouth and is one of the busiest heating and cooling names on Cape Cod — 796 reviews on file since 2021 and 4.9 stars from more than 1,500 Google ratings. Reviewers refer to it interchangeably as South Shore and as MacFarlane South Shore, so expect to see both names on the truck and the invoice.

The praise is unusually uniform for a company this size, and it is about the basics. Technicians turn up when they said they would, diagnose on the first visit, and explain what they found: "Showed up on time, figured out issue, fixed issue, cleaned up, done deal." Homeowners name the individuals — Keith, Brian, John, Craig, Matthew, Vincent, Konstantinos — which usually means the same faces keep coming back.

The habit worth knowing about is that they try to repair before they sell. In August 2026 a reviewer described a technician spending real time hunting for a fix on an ageing air-conditioner before concluding it genuinely needed replacing and explaining why; in a 2024 review a homeowner said the crew offered a cheaper alternative part for their heating system rather than the obvious one. A Nextdoor neighbour in Centerville put it more bluntly — they won't replace anything that isn't needed.

The work runs from seasonal maintenance and air-conditioning repair through to bigger installs: central air systems, mini-splits, hybrid water heaters, duct repairs and generators. A 2024 reviewer had a failed water heater replaced inside 24 hours; a 2022 reviewer described two large central air systems installed over several days with the site left as if nobody had been there.

Two things to raise before booking. First, the Massachusetts registry lists the company's own HVAC licence, 226-SM-B, as expired — ask what current licence the work will be performed under and who holds it. Second, in August 2026 a resident gave two stars not over workmanship but over a company service truck driving fast enough near pedestrians and dogs to frighten them, and an unapologetic response when raised.

For routine Cape HVAC service and system replacement they are about as safe a bet as the review record allows. Confirm the licence, get the scope and price in writing, and ask which technician is assigned.

**Strengths:**
- On-time arrivals — reviewers repeatedly describe punctual, same-visit diagnosis and repair
- Plain explanations — technicians walk homeowners through the fault, sometimes with photos
- Repair before replace — a technician tried hard to save an ageing condenser first
- Named technicians — Keith, Brian, John and Craig are praised by name repeatedly
- Fast replacements — a 2024 reviewer had a failed water heater replaced overnight

**Concerns:**
- Licence status — the state registry lists the company's HVAC licence as expired
- Driving conduct — a 2026 reviewer reported a service truck speeding past pedestrians

**Where sources disagree:**
- The Massachusetts registry shows the company's own HVAC licence 226-SM-B expired, while the business continues to be reviewed for HVAC installation work through August 2026.
- Reviewers call the company both South Shore Heating & Cooling and MacFarlane South Shore, so it appears to trade under more than one name.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google publishes 4.9 stars from 1,532 ratings, and the company has 796 reviews on file from 2021 to 2026 across six sources. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling&query_place_id=ChIJo0ngDr05-4kR-WHn0vJHYgc) — “Google: 4.9★ from 1532 ratings”
- The Massachusetts state registry lists the company's HVAC licence 226-SM-B, held in the name South Shore Heating Cooling Inc, as expired. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 226-SM-B registry-verified expired — registry holder of record: South Shore Heating Cooling Inc”
- The business has been a BBB Accredited Business since January 2016 and carries an A+ grade. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987) — “Listed certification: BBB Accredited Business since 1/28/2016”
- Punctuality and first-visit diagnosis are the most repeated themes: reviewers describe technicians arriving on time, finding the fault and fixing it in the same visit. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25BMVMyaGlOVXcyYkdwc2FIRm1jRTkwWTA5TloyYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnA1S2hiNUw2bGpsaHFmcE90Y09NZ2c%7C%7C?hl=en) — “5★ They came out right away and fixed the issue. Fast and efficient”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOU1MzVjVXSEpDTlRKb1JWcDRlVFZEUW1JM2NrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOkNSS3V5WHJCNTJoRVp4eTVDQmI3ckE%7C%7C?hl=en) — “5★ Showed up on time, figured out issue, fixed issue, cleaned up, done deal….”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xTGFVWXpVMVJ6Yms1TFQzZFFOVmhxY3pSU2RXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOm1LaUYzU1Rzbk5LT3dQNVhqczRSdWc%7C%7C?hl=en) — “5★ No nonsense, arrived on time, got to work and fixed the problem”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KdGFIZEJlRUo1WjE5cFpWQTBjbUpDTWpJeVQxRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnJtaHdBeEJ5Z19pZVA0cmJCMjIyT1E%7C%7C?hl=en) — “5★ Fast response, prompt diagnosis, problem solved.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5NFlXOU9ORWRPT1ZkYU9VNDRhRk5pY21KaVFrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOl94YW9ONEdOOVdaOU44aFNicmJiQkE%7C%7C?hl=en) — “5★ Showed up on time, solved our problem, and explained their work perfectly. Ty!”
- Technicians are praised for explaining the fault in plain terms, in one 2024 case walking the homeowner through the problem and the system with photographs. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFelkzaGFPRTUxUkZwRmNrcENRMGhvTTNsWGNYYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlEzY3haOE51RFpFckpCQ0hoM3lXcXc%7C%7C?hl=en) — “5★ High knowledge level; very pleasant manner. Took the time to explain everything. A real pro.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OS1pHZ3pjMWxKU0c1c1JFdHlkMWxZZDFkTGJFRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOmNKZGgzc1lJSG5sREtyd1lYd1dLbEE%7C%7C?hl=en) — “5★ Keith was at my house. Not only fixed the problem, but so instructive and a genuinely awesome individual!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NNWREWk9TVmRmTkY5QlUzWkNaM0JQU0RoTFltYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOmM5dDZOSVdfNF9BU3ZCZ3BPSDhLYmc%7C%7C?hl=en) — “5★ John did the best job I’ve ever seen. He was very thorough and answered all my questions!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMNU0tYzR3RRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgICL5M-c4wE%7C%7C?hl=en) — “5★ Keith at South Shore is the BEST! Fixed a problem created by our former (!!!) A/C company, patiently explained the whole problem (with pi…”
- Reviewers describe an attempt to repair before selling a replacement: in August 2026 a technician spent significant time trying to save an ageing air-conditioner before concluding it needed replacing, and in a 2024 review the crew offered a less expensive alternative part. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5QldrcGhXREV0V1RFMVNGOUNaVnBCY0RGVGFsRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk9BWkphWDEtWTE1SF9CZVpBcDFTalE%7C%7C?hl=en) — “5★ Brian from South Shore Heating &Cooling was on time, courteous, friendly, respectful of property and professional.
Spent a good amount of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkMUlycTZBRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgICd1Irq6AE%7C%7C?hl=en) — “5★ The technicians were great. Very friendly, and informative..They went right to the basement, and listened to my issue. They needed a part…”
- Air-conditioning repair and seasonal maintenance is the work the recent record most often shows them hired for. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSlIza3RXbkY0TFc5b2VXeFRSbnBhYVdaaFNWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnZJR3ktWnF4LW9oeWxTRnpaaWZhSVE%7C%7C?hl=en) — “5★ Keith was great at fixing our AC unit and I really appreciate feeling he cared about the outcome!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGUloybG1lbTh4WTFadFRWaFJWMEpDYlVkcWNrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOjFRZ2lmem8xY1ZtTVhRV0JCbUdqckE%7C%7C?hl=en) — “5★ Craig Smith was very professional, friendly, and knowledgeable in performing my A/C maintenance. Thank you!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xabExXZDNOamhTVkV4V1puQldjRFJaVVdkVU5uYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlZlLWd3NjhSVExWZnBWcDRZUWdUNnc%7C%7C?hl=en) — “5★ John did a fantastic job getting our AC working at top efficiency during this heat wave. We use this company for everything we need for h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ocGVsTnFibFpNWkhWVFF6ZFdWR280UjBsM1pWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnhpelNqblZMZHVTQzdWVGo4R0l3ZVE%7C%7C?hl=en) — “5★ John is very thorough.  He troubleshot an issue with air flow on the second floor and resolved the problem.  Very knowledgeable!”
- They also handle full system installation — a 2026 condenser replacement, mini-splits and a hybrid water heater installed seven years earlier, two large central air systems in a 2022 job, and a dehumidifier install in 2025. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOdk5tdGZZMHBpYTI5M2VFTTRNVnBYYjNObVFXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlNvNmtfY0pia293eEM4MVpXb3NmQWc%7C%7C?hl=en) — “5★ I can’t say enough good things about South Shore heating and cooling! They recently replaced our dinosaur of an AC condenser, and the ent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxbE4wNWtka1pQTUhsRGNEYzJVekpYT1doUVRrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk1lN05kdkZPMHlDcDc2UzJXOWhQTkE%7C%7C?hl=en) — “5★ MacFarlane South Shore installed our mini splits and hybrid water heater 7 years ago. In that time we have rarely had an issue with the u…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMFdGQlRZVkp5U0VGNmFEZEljbUpEVVU5VGVXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnh0WFBTYVJySEF6aDdIcmJDUU9TeWc%7C%7C?hl=en) — “5★ Konstantinos was on time, pleasant, knowledgeable and completed the installation  in a workmanlike manner. He explained how to use the ap…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPN2Z6X09REAE!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgIDO7fz_OQ%7C%7C?hl=en) — “5★ Wayne Peace has been out to the house twice now. He installed 2 large central air systems and did a spectacular job. The install was prof…”
- Water heater replacement is part of the work: a 2024 reviewer had a failed unit replaced within 24 hours and a March 2026 reviewer was walked through choosing a new gas unit. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRM1EweFBUVU50TldGR1NETnhSMEZxT0ROWVFWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlQ3Q0xPTUNtNWFGSDNxR0FqODNYQVE%7C%7C?hl=en) — “5★ Vincent Vafiades was very prompt (called at exactly 12:15 as I requested)and ready to listen to my questions and concerns about a new wat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURudTVfVGRBEAE!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgIDnu5_TdA%7C%7C?hl=en) — “5★ South shore heating and cooling always get the job done in a timely professional manner. They are clear /friendly when booking and always…”
- In an August 2026 two-star review a resident said a company service truck came fast around a curve, forcing them to pull their dogs off the roadside, and that the driver was rude and defensive when it was raised. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKdE5uRllibFpQZEY5SVJVRlJiREY2UlhWbFFXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlJtNnFYblZPdF9IRUFRbDF6RXVlQWc%7C%7C?hl=en) — “2★ F150 Service truck came racing around curve into Wrinkle point, had to yank mt dogs from side of the road so he didn't hit us! On way hom…”
- Reviewers name a large field team — Keith, Brian, John, Craig, Matthew, Vincent, Konstantinos, Alexander, Wayne and Diane among them — rather than a rotating cast. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSlIza3RXbkY0TFc5b2VXeFRSbnBhYVdaaFNWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnZJR3ktWnF4LW9oeWxTRnpaaWZhSVE%7C%7C?hl=en) — “5★ Keith was great at fixing our AC unit and I really appreciate feeling he cared about the outcome!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5QldrcGhXREV0V1RFMVNGOUNaVnBCY0RGVGFsRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk9BWkphWDEtWTE1SF9CZVpBcDFTalE%7C%7C?hl=en) — “5★ Brian from South Shore Heating &Cooling was on time, courteous, friendly, respectful of property and professional.
Spent a good amount of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CMk1UaEpTa3gyZVVZM2EyRnNkell4V0Y5ck5FRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnB2MThJSkx2eUY3a2FsdzYxWF9rNEE%7C%7C?hl=en) — “5★ I could not be more pleased with John’s work ethic.  Extremely informative and thorough.  I am grateful the company was recommended.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGUloybG1lbTh4WTFadFRWaFJWMEpDYlVkcWNrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOjFRZ2lmem8xY1ZtTVhRV0JCbUdqckE%7C%7C?hl=en) — “5★ Craig Smith was very professional, friendly, and knowledgeable in performing my A/C maintenance. Thank you!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KNVJtdExjamx1VGs0elVVVjVjbVZOU21acWVsRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnJ5RmtLcjluTk4zUUV5cmVNSmZqelE%7C%7C?hl=en) — “5★ Matthew is awesome! Competent, professional, courteous and personable. Another of many good people I’ve encountered from
South Shore McFa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25relZ6QklXbVp0VjFSSGVXUnNTVEUyZGpWd2NHYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnkzVzBIWmZtV1RHeWRsSTE2djVwcGc%7C%7C?hl=en) — “5★ Diane was fantastic. Extremely thorough, very knowledgeable and very pleasant. I appreciated the fact that he wore booties inside the hou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wNUxYSktWbnBJZEV0YU1WTXhhbFpFWlRacVpWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnp5LXJKVnpIdEtaMVMxalZEZTZqZVE%7C%7C?hl=en) — “5★ I am extremely impressed with the service and knowledge of South Shore Heating and Cooling! Shout out to Keith and Brian who were both ex…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oMFdGQlRZVkp5U0VGNmFEZEljbUpEVVU5VGVXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnh0WFBTYVJySEF6aDdIcmJDUU9TeWc%7C%7C?hl=en) — “5★ Konstantinos was on time, pleasant, knowledgeable and completed the installation  in a workmanlike manner. He explained how to use the ap…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPN2Z6X09REAE!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgIDO7fz_OQ%7C%7C?hl=en) — “5★ Wayne Peace has been out to the house twice now. He installed 2 large central air systems and did a spectacular job. The install was prof…”
- Customers refer to the company as both South Shore and MacFarlane South Shore. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KNVJtdExjamx1VGs0elVVVjVjbVZOU21acWVsRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnJ5RmtLcjluTk4zUUV5cmVNSmZqelE%7C%7C?hl=en) — “5★ Matthew is awesome! Competent, professional, courteous and personable. Another of many good people I’ve encountered from
South Shore McFa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxbE4wNWtka1pQTUhsRGNEYzJVekpYT1doUVRrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk1lN05kdkZPMHlDcDc2UzJXOWhQTkE%7C%7C?hl=en) — “5★ MacFarlane South Shore installed our mini splits and hybrid water heater 7 years ago. In that time we have rarely had an issue with the u…”
- A Nextdoor neighbour in Centerville recommended them for good work, good customer service and reasonable prices, saying they won't replace anything that isn't needed. _(confidence: medium)_
  - [Nextdoor](https://nextdoor.com/p/qDFR3bmCC3D8) — “Nextdoor (Centerville, MA) — South Shore Heating Cooling are very good work, good customer sevice, with very reasonable prices. They won't r…”
- The company was named on r/CapeCod in a 2022 thread. _(confidence: low)_
  - [reddit.com](https://www.reddit.com/r/CapeCod/comments/tlge26/looking_for_a_reliable_plumber_in_yarmouth/i1uvkby/) — “r/CapeCod — South Shore Heating & Cooling”
- The Better Business Bureau lists their services as including air conditioning, heating, HVAC installation, maintenance and repairs, ductless systems, condensing furnaces, backup generators, indoor air quality and Mass Save rebates. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987) — “Services offered (Better Business Bureau): Air Conditioning, Backup Generators, Central A/C, Condensing Furnaces, Connected Home, Ductless S…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987) — “Services offered (Better Business Bureau): Air Conditioning, Backup Generators, Central A/C, Condensing Furnaces, Connected Home, Ductless S…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aSlIza3RXbkY0TFc5b2VXeFRSbnBhYVdaaFNWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOnZJR3ktWnF4LW9oeWxTRnpaaWZhSVE%7C%7C?hl=en) — “5★ Keith was great at fixing our AC unit and I really appreciate feeling he cared about the outcome!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOdk5tdGZZMHBpYTI5M2VFTTRNVnBYYjNObVFXYxAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlNvNmtfY0pia293eEM4MVpXb3NmQWc%7C%7C?hl=en) — “5★ I can’t say enough good things about South Shore heating and cooling! They recently replaced our dinosaur of an AC condenser, and the ent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxbE4wNWtka1pQTUhsRGNEYzJVekpYT1doUVRrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk1lN05kdkZPMHlDcDc2UzJXOWhQTkE%7C%7C?hl=en) — “5★ MacFarlane South Shore installed our mini splits and hybrid water heater 7 years ago. In that time we have rarely had an issue with the u…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPN2Z6X09REAE!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgIDO7fz_OQ%7C%7C?hl=en) — “5★ Wayne Peace has been out to the house twice now. He installed 2 large central air systems and did a spectacular job. The install was prof…”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 226-SM-B registry-verified expired — registry holder of record: South Shore Heating Cooling Inc”
- Also offers Plumbing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxbE4wNWtka1pQTUhsRGNEYzJVekpYT1doUVRrRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOk1lN05kdkZPMHlDcDc2UzJXOWhQTkE%7C%7C?hl=en) — “5★ MacFarlane South Shore installed our mini splits and hybrid water heater 7 years ago. In that time we have rarely had an issue with the u…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRM1EweFBUVU50TldGR1NETnhSMEZxT0ROWVFWRRAB!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CAIQACodChtycF9oOlQ3Q0xPTUNtNWFGSDNxR0FqODNYQVE%7C%7C?hl=en) — “5★ Vincent Vafiades was very prompt (called at exactly 12:15 as I requested)and ready to listen to my questions and concerns about a new wat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURudTVfVGRBEAE!2m1!1s0x0:0x76247f2d2e761f9!3m1!1s2@1:CIHM0ogKEICAgIDnu5_TdA%7C%7C?hl=en) — “5★ South shore heating and cooling always get the job done in a timely professional manner. They are clear /friendly when booking and always…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **expired** (#226-SM-B, hvac) — verified against the official MA state registry on 2026-08-20, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling&query_place_id=ChIJo0ngDr05-4kR-WHn0vJHYgc): 4.9★ from 1532 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=South%20Shore%20Heating%20%26%20Cooling&query_place_id=ChIJo0ngDr05-4kR-WHn0vJHYgc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-yarmouth/profile/heating-contractors/south-shore-heating-cooling-0021-1987): Listed on this source
- [Yelp](https://www.yelp.com/biz/south-shore-heating-and-cooling-yarmouth): Listed on this source
- [Official Website](https://southshoreheatingandcooling.com): Self-reported profile and service details
- [Exa](https://www.buildzoom.com/contractor/south-shore-heating-and-cooling-inc): 0 web mentions across the open web (each linked to its source)
- [BuildZoom](https://www.buildzoom.com/contractor/south-shore-heating-and-cooling-inc): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “South Shore Heating Cooling are very good work, good customer sevice, with very reasonable prices. They won't replace anything that's not needed.” — nextdoor.com (2026-04-04) — https://nextdoor.com/p/qDFR3bmCC3D8
- “South Shore Heating & Cooling” — a Reddit commenter in r/CapeCod (2022-03-23) — https://www.reddit.com/r/CapeCod/comments/tlge26/looking_for_a_reliable_plumber_in_yarmouth/i1uvkby/

## Recent reviews

- **5/5 · Google Reviews · S F · 2026-08-18**: They came out right away and fixed the issue. Fast and efficient
- **5/5 · Google Reviews · Michael Hinchion · 2026-08-17**: High knowledge level; very pleasant manner. Took the time to explain everything. A real pro.
- **5/5 · Google Reviews · Lali Lobzhanidze · 2026-08-14**: Keith was great at fixing our AC unit and I really appreciate feeling he cared about the outcome!
- **5/5 · Google Reviews · Julia Bright · 2026-08-13**: Keith was at my house. Not only fixed the problem, but so instructive and a genuinely awesome individual!
- **5/5 · Google Reviews · Jacqueline Carlson · 2026-08-13**: He did great, checked everything out and it's working fine
- **5/5 · Google Reviews · Mary Petrino · 2026-08-13**: Brian from South Shore Heating &Cooling was on time, courteous, friendly, respectful of property and professional.
Spent a good amount of time trying to find my A/C problem and solve it without replacement.
Unfortunately, it is old and does need replacing.He explained the reasons and details of new …
- **5/5 · Google Reviews · Ralph Mercer · 2026-08-12**: Knowledgeable, Great suggestions and Friendly…
- **5/5 · Google Reviews · Rosanne Grady · 2026-08-09**: I could not be more pleased with John’s work ethic.  Extremely informative and thorough.  I am grateful the company was recommended.
- **5/5 · Google Reviews · Robin Davidson · 2026-08-08**: Brian was great! explained to me the situation of my cooling system and hoping for the best!
- **5/5 · Google Reviews · RICK DUPONT · 2026-08-07**: Showed up on time, figured out issue, fixed issue, cleaned up, done deal….

---

Data freshness: last scanned 2026-08-20T06:44:35.056Z.
Cite as: South Shore Heating & Cooling — Tavlee (https://tavlee.com/contractor/south-shore-heating-and-cooling-south-yarmouth)
Source: https://tavlee.com/contractor/south-shore-heating-and-cooling-south-yarmouth