--- title: "Special Care Cleaning" description: "Special Care Cleaning is a house-cleaning company with a 4.8-star average from 51 ratings on Thumbtack. On that profile, the company describes itself as wo" doc_version: "2026-10-14" last_updated: "2026-10-14" --- # Special Care Cleaning **Trade:** House Cleaning · **Address:** 97 Stonehouse Rd, Trumbull, CT 06611 · **Phone:** (203) 400-5882 · **Languages:** English **Rating: 3.1/5** (medium confidence) — from 8 reviews across 4 sources. 88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Special Care Cleaning is a house-cleaning company with a 4.8-star average from 51 ratings on Thumbtack. On that profile, the company describes itself as working with non-toxic products. A 2024 customer said a cleaner named Lucy cleaned their apartment; she spoke only Portuguese, so she put them on the line with her supervisor, who translated which parts of the apartment they wanted her to focus on. A 2024 customer arranging a cleaning for a brother in New Haven after his surgery said the cleaner showed up on time and stayed longer than scheduled to do a more complete job. A 2023 customer said the cleaners arrived on time, got right to work and treated their belongings with care and respect. A 2022 customer said the company cleaned their apartment after they moved out and their new house before they moved in. In a 2021 review, a customer facing a house sale over an hour away said Anne and her team did a deep, move-out cleaning and called the company an asset to the Trumbull community. A 2023 customer gave one star, saying no one showed up and there were no follow-ups, calls or updates. **Strengths:** - Move-out cleaning — a 2021 customer said Anne's team did a deep move-out clean - Stayed past schedule — a 2024 customer said the cleaner stayed longer than scheduled - On-time arrival — a 2023 customer said the cleaners arrived on time **Concerns:** - A missed appointment — a 2023 customer said no one showed or called ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.8-star average from 51 ratings on Thumbtack _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “Thumbtack: 4.8★ from 51 ratings” - A 2024 customer said the cleaner showed up on time and stayed longer than scheduled to do a more complete job _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “5★ I needed to help my brother get his house cleaned following his surgery. He lives in New Haven and I live in Colorado. I had no idea whet…” - A 2024 customer said a supervisor translated for a Portuguese-speaking cleaner over the line _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “5★ This seems to be a company w/ many cleaners, so I can't speak to everyone, but the woman who cleaned our apartment, Lucy, did a phenomena…” - A 2022 customer said the company cleaned an apartment after a move-out and a new house before the move-in _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “I had the team clean my apartment after we moved out and our new house before we moved in. They did a really great job on both. I would hire…” - In a 2021 review, a customer said Anne and her team did a deep, move-out cleaning _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “Anne and her company are nothing short of angels! We had a sudden family emergency and a house sale/closing over an hour away and we’re in d…” - A 2023 customer said no one showed up and there were no follow-ups, calls or updates _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “1★ They never showed, no follows ups, no calls , no update, absolutely disappointing.” - Describes itself on Thumbtack as working with non-toxic products _(confidence: low)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “About (Thumbtack, self-described): I’ll only work with the best materials available, including non-toxic products. Your health is priority! …” - Specializes in House Cleaning _(confidence: high)_ - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “5★ They did an amazing job cleaning my home. It’s sparkling again.” - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “I had the team clean my apartment after we moved out and our new house before we moved in. They did a really great job on both. I would hire…” - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1) — “Anne and her company are nothing short of angels! We had a sudden family emergency and a house sale/closing over an hour away and we’re in d…” ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Special%20Care%20Cleaning&query_place_id=ChIJKcfZ_joJ6IkR-5bNyVYgg3c): Listed on this source - [Reddit](https://www.reddit.com/r/Guitar/comments/z1aw0p/question_any_tips_for_the_proper_upkeep_of/): 0 community mentions discussing this business - [Thumbtack](https://www.thumbtack.com/ct/trumbull/commercial-cleaning/special-care-cleaning-services/service/332541662270439615?spotlightWebMarkupEnabled=1): 4.8★ from 51 ratings - [Local News](https://marcopolis.net/bleach-cleaning-services-a-leader-in-the-kuwaiti-cleaning-and-maintenance-industry.htm): Listed on this source ## Recent reviews - **5/5 · Thumbtack · David B. · 2024-06-28**: This seems to be a company w/ many cleaners, so I can't speak to everyone, but the woman who cleaned our apartment, Lucy, did a phenomenal job. We were very impressed. She only spoke Portuguese and we don't, but she was able to put us on the line with her supervisor who translated for us just what p… - **5/5 · Thumbtack · Sarah r. · 2024-04-23**: I needed to help my brother get his house cleaned following his surgery. He lives in New Haven and I live in Colorado. I had no idea whether I would be able to find an affordable, quality cleaner from 1500 miles away. So I used Thumbtack to contact special care cleaning and worked long-distance with… - **5/5 · Thumbtack · Emily S. · 2024-03-23**: They did an amazing job cleaning my home. It’s sparkling again. - **5/5 · Thumbtack · Lisa S. · 2023-10-29**: They were so thorough and so quick! Really appreciated their thoughtfulness!! - **1/5 · Thumbtack · Singh Y. · 2023-08-21**: They never showed, no follows ups, no calls , no update, absolutely disappointing. - **Thumbtack · Pat F. · 2023-05-01**: The cleaners arrived on time and got right to work. They did an outstanding job of making our home sparkle and smell clean. They cleaned things I don’t think I ever cleaned, and treated all of our belongings with care and respect. I am beyond pleased! - **Thumbtack · Aly K. · 2022-02-07**: I had the team clean my apartment after we moved out and our new house before we moved in. They did a really great job on both. I would hire them again for maintenance cleaning jobs. - **Thumbtack · Casey C. · 2021-04-20**: Anne and her company are nothing short of angels! We had a sudden family emergency and a house sale/closing over an hour away and we’re in desperate need of a deep, move-out cleaning. She was incredibly compassionate to our situation, responsive, and willing to help. She and her team were very punct… --- Data freshness: last scanned 2026-10-13T12:23:14.705Z. Cite as: Special Care Cleaning — Tavlee (https://tavlee.com/contractor/special-care-cleaning-trumbull) Source: https://tavlee.com/contractor/special-care-cleaning-trumbull ## Sitemap [Full site index](https://tavlee.com/sitemap.md)