# SRC Heating & Cooling

**Trade:** HVAC / Heating & Cooling · **Phone:** (774) 203-4937 · **Website:** https://www.srcheatingandcoolinginc.com/contact/heating-repair-service-area/provincetown-ma · **Languages:** English, Spanish

**Rating: 4.2/5** (high confidence) — from 72 reviews across 5 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 15 reviews, 0 negative.

## The honest read

SRC Heating & Cooling is a Hyannis-based HVAC outfit that Cape Cod homeowners call for everything from a dead thermostat to a full heat pump swap — and reading through the reviews, one name comes up almost every time: Sergio. Whether it's a mini split acting up or a furnace on its last legs, customers describe him showing up, diagnosing the problem, and getting it fixed, often within days.

Speed shows up repeatedly in the specifics people share. In a 2024 review, one customer described losing heat during a snow-and-wind storm and having Sergio at the house within 30 minutes of a call; in a separate 2024 account, a walk-in freezer's motor was fixed within the hour of the service call. On installs, a 2024 review described a three-ton condenser and air-handler swap that stretched to three days because of a tight space, with the crew staying until it was done right and the site left clean.

The Google record here is deep and consistently strong — 81 ratings, all five stars, and the 15 most recent reviews carry no complaints at all. HomeAdvisor tells a slightly different story: alongside mostly positive reviews, two stand out. A 2023 review described a $900 leak repair on a heat pump that failed again within two weeks, with no follow-up call back from SRC. A 2024 review called the service aggressive and dishonest.

Those two HomeAdvisor reviews are worth asking about directly, especially for refrigerant work — get clear on what's covered if a repair doesn't hold. For routine maintenance, AC and heat pump installs, and minisplit service, the volume and consistency of the record here point to a shop that's handled a lot of these calls before.

**Strengths:**
- Fast emergency response — restored heat within 30 minutes in a 2024 storm
- Named by customers repeatedly — dozens of reviews single out Sergio directly
- Clean multi-day installs — a 2024 review described a careful condenser swap

**Concerns:**
- Leak repair dispute — a 2023 review said a $900 fix failed again in two weeks
- One-star complaint — a 2024 HomeAdvisor review called the service dishonest

**Where sources disagree:**
- Google reviews are uniformly five-star across 81 ratings, while two of the twelve HomeAdvisor reviews are sharply negative — a 2023 billing/leak complaint and a 2024 complaint calling the service dishonest.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Repeatedly named and praised for diagnosing and fixing HVAC issues quickly _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0MlYwWjZOUzF6WjNSVWQxTlBSREZVY0RKVVQzYxAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOk42V0Z6NS1zZ3RUd1NPRDFUcDJUT3c%7C%7C?hl=en) — “5★ Sergio and his team are professional, knowledgeable and oh so pleasant to work with. They came through big time yesterday with an emergen…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FM1lucHpOMTlYVDJGS1pqVkhlVVZoUWxNeFdVRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOnE3YnpzN19XT2FKZjVHeUVhQlMxWUE%7C%7C?hl=en) — “5★ Sergio was very professional and thorough. I appreciated his promptness and his willingness to help. I would recommend him to others with…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsaWNsbzBTRTF0Um1KR1dTMW5hR3BNUzFnMmQzYxAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOlliclo0SE1tRmJGWS1naGpMS1g2d3c%7C%7C?hl=en) — “5★ Sergio is just extremely knowledgeable in his field and is proficient at trouble shooting an issue. He is also courteous and prompt and I…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sbmQyazNVMmRvY0Zac09UZExMVEJSWmtOc1UwRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOmlnd2k3U2docFZsOTdLLTBRZkNsU0E%7C%7C?hl=en) — “5★ Sergio was very attentive to my Heating/Thermostat needs, quick to diagnose, quote and take care of the work. Excellent in all ways.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWelRqVjZOMnBJWjFReWJHSnpTMDk0UkVGaWVrRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOlVzTjV6N2pIZ1QybGJzS094REFiekE%7C%7C?hl=en) — “5★ Sergio is a personable young man, arrives at the scheduled time (or communicates when he’s running late), is efficient and very knowledge…”
- In a 2024 review, restored heat within 30 minutes of a call during a snow-and-wind storm outage _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0a1BDTE9REAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgICtkPCLOQ%7C%7C?hl=en) — “5★ After the past three days with no power and heavy snow and wind, the power finally came on around noon. After about two hours I realized …”
- In a 2024 review, fixed a walk-in freezer's motor within an hour of a service call _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiNTV5U193RRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgICb55yS_wE%7C%7C?hl=en) — “5★ As usual great service. Walk in freezer was going warm. After a service call Sergio responded immediately and was on the job within 20 mi…”
- In a 2024 review, a multi-day condenser and air-handler installation was described as clean and thorough _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUdE43Q1RnEAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgIDTtN7CTg%7C%7C?hl=en) — “5★ These guys went above and beyond. Replaced my condensor with a really nice 3-ton York (10 year warranty), and the air handler (which was …”
- A 2023 HomeAdvisor review described a $900 heat pump leak repair that failed again within two weeks, with no follow-up call back _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.SRCHeatingCooling.119870137.html) — “2★ During a checkup of my heat pump the SRC serviceman said he found a leak in the unit. He supposedly "fixed" the leak and I gave him permi…”
- A 2024 HomeAdvisor review called the service aggressive and dishonest _(confidence: low)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.SRCHeatingCooling.119870137.html) — “0.5★ They are aggressive, is not knowledge about what he is doing, he is very dishonest.”
- 81 ratings on Google, all five stars; 4.3 stars from 12 ratings on HomeAdvisor _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=SRC%20Heating%20and%20Cooling%20Services&query_place_id=ChIJC0j0Dtdiz4gRtP5E3LyXY5E) — “Google: 5★ from 81 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.SRCHeatingCooling.119870137.html) — “HomeAdvisor: 4.3★ from 12 ratings”
- Heat pump and mini split installation and repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GS1owbDVSV1JtZEhKNFUyeEtjRkptVDBwZmFGRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOnFKZ0l5RWRmdHJ4U2xKcFJmT0pfaFE%7C%7C?hl=en) — “5★ Excellent and fast completion of our heat pump installation, good communication and easy to work with - highly recommended!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psUE1HeDRiazVDYm1kMU5ITkhWMVJ2UVhGYVJrRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOjlPMGx4bk5Cbmd1NHNHV1RvQXFaRkE%7C%7C?hl=en) — “5★ SRC serviced my minisplit. Their work is A+ . The service was professional and I highly recommend them. The service techs were outstandin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUdE43Q1RnEAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgIDTtN7CTg%7C%7C?hl=en) — “5★ These guys went above and beyond. Replaced my condensor with a really nice 3-ton York (10 year warranty), and the air handler (which was …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNleGZEN0R3EAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgICexfD7Dw%7C%7C?hl=en) — “5★ I had to replace my air conditioning system and also my forced hot air furnace because they had gone beyond their usefulness. Sergio at S…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=SRC%20Heating%20and%20Cooling%20Services&query_place_id=ChIJC0j0Dtdiz4gRtP5E3LyXY5E) — “Google: 5★ from 81 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ObU9WcDRUbGhSZFdGRlYxWkNTRXByTW5Kd2RYYxAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOmNmOVp4TlhRdWFFV1ZCSEprMnJwdXc%7C%7C?hl=en) — “5★ Sergio did an amazing job! He got our central air running quickly and efficiently! Thank you!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GS1owbDVSV1JtZEhKNFUyeEtjRkptVDBwZmFGRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOnFKZ0l5RWRmdHJ4U2xKcFJmT0pfaFE%7C%7C?hl=en) — “5★ Excellent and fast completion of our heat pump installation, good communication and easy to work with - highly recommended!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psUE1HeDRiazVDYm1kMU5ITkhWMVJ2UVhGYVJrRRAB!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CAIQACodChtycF9oOjlPMGx4bk5Cbmd1NHNHV1RvQXFaRkE%7C%7C?hl=en) — “5★ SRC serviced my minisplit. Their work is A+ . The service was professional and I highly recommend them. The service techs were outstandin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURUdE43Q1RnEAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgIDTtN7CTg%7C%7C?hl=en) — “5★ These guys went above and beyond. Replaced my condensor with a really nice 3-ton York (10 year warranty), and the air handler (which was …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNleGZEN0R3EAE!2m1!1s0x0:0x916397bcdc44feb4!3m1!1s2@1:CIHM0ogKEICAgICexfD7Dw%7C%7C?hl=en) — “5★ I had to replace my air conditioning system and also my forced hot air furnace because they had gone beyond their usefulness. Sergio at S…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=SRC%20Heating%20%26%20Cooling&query_place_id=ChIJC0j0Dtdiz4gRtP5E3LyXY5E): 5.0★ from 81 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=SRC%20Heating%20%26%20Cooling&query_place_id=ChIJC0j0Dtdiz4gRtP5E3LyXY5E): Listed on this source
- [Official Website](https://www.srcheatingandcoolinginc.com): 7 yrs in business · Self-reported profile and service details
- [Exa](https://www.srcheatingandcoolinginc.com/contact/heating-repair-service-area/provincetown-ma): 0 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.SRCHeatingCooling.119870137.html): 4.3★ from 12 ratings

## Recent reviews

- **5/5 · Google Reviews · Nancy Spalding Gray · 2026-08-18**: Sergio and his team are professional, knowledgeable and oh so pleasant to work with. They came through big time yesterday with an emergency visit to resolve a persistent thermostat issue in our house. I’m so grateful. I have referred him to my closest friends for work, too. Highly recommend SRC Heat…
- **5/5 · Google Reviews · Robin White · 2026-08-11**: Outstanding work, and attention to the details for completing requesting service. Highly recommend.
- **5/5 · Google Reviews · Charmane Curry · 2026-07-30**: Sergio did an amazing job! He got our central air running quickly and efficiently! Thank you!
- **5/5 · Google Reviews · Dianne · 2026-07-09**: I have been trying to get help with my dehumidifier that was not working . I have tried getting help with this from many sources and was told “ we do not do that”.
Plumbers, retail stores, heating and cooling companies. “ we do not do that”.
I then tried Angie’s List and Sergio responded
and said he…
- **5/5 · Google Reviews · james sargent · 2026-06-30**: Sergio was awesome. Installation is flawless.
SRC proved to be a reliable extremely competent company.
- **5/5 · Google Reviews · joanne lowre · 2026-06-29**: Sergio was very professional and thorough. I appreciated his promptness and his willingness to help. I would recommend him to others without hesitation.
- **5/5 · Google Reviews · Stephanie Dias · 2026-06-08**: Great easy people to deal with great work
- **5/5 · Google Reviews · Carol Ray · 2026-05-29**: Sergio is just extremely knowledgeable in his field and is proficient at trouble shooting an issue. He is also courteous and prompt and I trust him.Thanks Sergio!
- **5/5 · Google Reviews · William Hunt · 2026-05-24**: Excellent job - very professional and polite
- **5/5 · Google Reviews · Wendy Marks · 2026-05-21**: Great service!

---

Data freshness: last scanned 2026-08-25T00:50:19.491Z.
Cite as: SRC Heating & Cooling — Tavlee (https://tavlee.com/contractor/src-heating-and-cooling)
Source: https://tavlee.com/contractor/src-heating-and-cooling