--- title: "Stasukelis Appliance" description: "Stasukelis Appliance & TV is a family-owned appliance store and repair shop in Gardner that has served the region for over a century, celebrating its 115th" doc_version: "2026-09-19" last_updated: "2026-09-19" --- # Stasukelis Appliance **Trade:** Appliance Repair · **Address:** 287 Main St, Gardner, MA 01440 · **Phone:** (978) 632-0241 · **Website:** https://www.stasukelisappliance.com/ · **Languages:** English **Rating: 3.4/5** (high confidence) — from 57 reviews across 6 sources. 79% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative. ## The honest read Stasukelis Appliance & TV is a family-owned appliance store and repair shop in Gardner that has served the region for over a century, celebrating its 115th anniversary in 2026. Reviewers consistently praise named staff — including John, Mike, Courtney, and Jeremy — for knowledgeable sales advice, fair pricing, and reliable delivery and repair service, with several customers reporting decades-long relationships with the store. A smaller number of reviews describe specific letdowns: an unmet rebate promise, a stove delivered in the wrong fuel type, and one curt service visit, spread across 2021 through 2026. **Strengths:** - Named staff praised — reviewers repeatedly credit John, Mike, Courtney, and Jeremy by name - Weekend emergency repair — resolved a refrigerator breakdown on a Saturday morning - Long customer tenures — multiple reviewers report buying appliances there for 20+ years **Concerns:** - Rebate promise unmet — a 2026 reviewer said promised rebates never arrived - Product durability questioned — a 2026 reviewer said a $2,200 fridge lasted three years - Delivery mix-up — a 2024 reviewer received the wrong fuel-type stove ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A century-old, family-owned appliance store in Gardner celebrating its 115th anniversary. _(confidence: high)_ - [thegardnernews.com](https://www.thegardnernews.com/story/news/local/2026/07/22/stasukelis-appliance-gardner-ma-115-years-business-five-generations/91001792007/) — “thegardnernews.com — Stasukelis Appliance and TV, a family-owned business in Gardner, is celebrating its 115th anniversary.” - Holds an A+ grade from the Better Business Bureau. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/gardner/profile/major-appliance-dealers/stasukelis-appliance-inc-0261-103016) — “Better Business Bureau grade: A+” - Sells and services major appliances, TVs, and home electronics, including surround sound systems. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/gardner/profile/major-appliance-dealers/stasukelis-appliance-inc-0261-103016) — “Services offered (Better Business Bureau): Major Appliance Dealers, sales and service of major appliances, televisions, electronics, surroun…” - Reviewers repeatedly credit specific staff members by name, including John, Mike, Courtney, and Jeremy, across both sales and repair visits over many years. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210WE0wTXROUzFqZFVKaU9IbE1TWGRzZVRCdWFFRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOmtXM0MtNS1jdUJiOHlMSXdseTBuaEE%7C%7C?hl=en) — “5★ My girlfriend Laura and I needed to replace an eighteen year old LG washer whose tub bearing had finally failed. We stopped by Stasukeli…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNME5UTnhYMWh0VFVsbVRXMWpXSGcwUmtKcmJGRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOlM0NTNxX1htTUlmTW1jWHg0RkJrbFE%7C%7C?hl=en) — “5★ Mike is very informative and knowledgeable about many appliances. He has recently repaired our LG dishwasher repairing the Lower Gasket a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvdVlheFF3EAE!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgMDouYaxQw%7C%7C?hl=en) — “5★ Had an issue with our brand new stove the technician Jeremy that came out was absolutely wonderful. Very Kind was in and out. We have bee…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIdXNIRC1nRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgICHusHD-gE%7C%7C?hl=en) — “5★ John and his team are incredible! While purchasing our new home, we ran into an issue with the current range, a 60" commercial pilot-ligh…” - A refrigerator repair was resolved over a weekend after a Saturday morning breakdown, when the customer assumed no one would be available. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMdWtoYWFjcEwzMWpBRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKELukhaacpL31jAE%7C%7C?hl=en) — “5★ If I could give 10 stars, I would. My refrigerator evidently stopped cooling on Friday evening, because Saturday morning...things were g…” - Multiple reviewers describe being repeat customers for 20 or more years, buying most or all of their household appliances from the store. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJekJrTXk2OS1MeGd3RRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEIzBkMy69-LxgwE%7C%7C?hl=en) — “5★ I have done business with Stasukelis for years and now all my appliances have been purchased from them. They only to continue to get bett…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvdVlheFF3EAE!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgMDouYaxQw%7C%7C?hl=en) — “5★ Had an issue with our brand new stove the technician Jeremy that came out was absolutely wonderful. Very Kind was in and out. We have bee…” - In a March 2026 review, a customer said rebates promised at the time of purchase never arrived months later. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVeWVHTnRWME5zV0hoNVZ6bDVPRzFUU0hGTE4zYxAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOlUyeGNtV0NsWHh5Vzl5OG1TSHFLN3c%7C%7C?hl=en) — “1★ We purchased more expensive appliances for our home because the sales associate told us there were rebates that would give us money back.…” - In a January 2026 review, a 40-year customer said a $2,200 refrigerator lasted about three years after a round of appliance replacements. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNWJUUmtlR2xDUTBRelZqUm9PRTloY1ZaMlRHYxAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOll5bTRkeGlCQ0QzVjRoOE9hcVZ2TGc%7C%7C?hl=en) — “1★ Been a loyal customer of Statukailus for over 40 years. Three years ago we replaced our fridge, dishwasher, microwave and stove even th…” - In an April 2024 review, a customer said an ordered electric stove was delivered as a gas model and described the delivery staff as unprofessional. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqbk9xNC1nRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgIDjnOq4-gE%7C%7C?hl=en) — “1★ Ordered an electric stove from this place a few years back. They brought over a GAS stove. When the people brought over the electric stov…” - Reviews from 2021 through 2026 are overwhelmingly five stars citing knowledgeable staff, fair pricing, and reliable delivery and repair service, alongside a small number of one- and two-star reports over the same span about unmet rebate promises, a delivery mix-up, and one curt service visit. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SWmR6ZFlUVEJPY3pWSmFXOU9TV2t3WVhwdWFFRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOnRZdzdYTTBOczVJaW9OSWkwYXpuaEE%7C%7C?hl=en) — “5★ I needed a refrigerator repaired. Someone told me that they had used Stasukelis Appliance to repair their refrigerator so I gave them a …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkMWIxSlJXVVZLVm5SS1RHVmtSbFZIUzNwbFoyYxAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOkd1b1JRWUVKVnRKTGVkRlVHS3plZ2c%7C%7C?hl=en) — “5★ New range,fridge and microwave delivered and set up by polite and knowledgeable members of your staff,keep up the good work unlike the ta…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVeWVHTnRWME5zV0hoNVZ6bDVPRzFUU0hGTE4zYxAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOlUyeGNtV0NsWHh5Vzl5OG1TSHFLN3c%7C%7C?hl=en) — “1★ We purchased more expensive appliances for our home because the sales associate told us there were rebates that would give us money back.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwVVVsSmpSVWxQZFdkUWNqTTNOamM0WVhOM2JuYxAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOlpUUlJjRUlPdWdQcjM3Njc4YXN3bnc%7C%7C?hl=en) — “5★ This is an honest organization that is a fantastic place to do business. I would never consider a box store when looking for a new applia…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqbk9xNC1nRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgIDjnOq4-gE%7C%7C?hl=en) — “1★ Ordered an electric stove from this place a few years back. They brought over a GAS stove. When the people brought over the electric stov…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNldHRHQ2ZnEAE!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgICettGCfg%7C%7C?hl=en) — “2★ From the time the service technician came into the house, he had an attitude. Don't know if it was because it was a warranty repair and …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPbmZtSkVREAE!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CIHM0ogKEICAgIDOnfmJEQ%7C%7C?hl=en) — “5★ Top notch customer service! From new purchases, deliveries, and repairs - the crew at Stasukelis has been friendly and reliable. Our fir…” - Specializes in Appliance Repair _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/gardner/profile/major-appliance-dealers/stasukelis-appliance-inc-0261-103016) — “Services offered (Better Business Bureau): Major Appliance Dealers, sales and service of major appliances, televisions, electronics, surroun…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SWmR6ZFlUVEJPY3pWSmFXOU9TV2t3WVhwdWFFRRAB!2m1!1s0x0:0x2e59af23059e6908!3m1!1s2@1:CAIQACodChtycF9oOnRZdzdYTTBOczVJaW9OSWkwYXpuaEE%7C%7C?hl=en) — “5★ I needed a refrigerator repaired. Someone told me that they had used Stasukelis Appliance to repair their refrigerator so I gave them a …” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Exa](https://www.thegardnernews.com/story/news/local/2026/07/22/stasukelis-appliance-gardner-ma-115-years-business-five-generations/91001792007/): 6 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=Stasukelis%20Appliance&query_place_id=ChIJrSIq-ttY4YkRCGmeBSOvWS4): 4.3★ from 161 ratings - [Better Business Bureau](https://www.bbb.org/us/ma/gardner/profile/major-appliance-dealers/stasukelis-appliance-inc-0261-103016): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Stasukelis%20Appliance&query_place_id=ChIJrSIq-ttY4YkRCGmeBSOvWS4): Listed on this source - [Porch](https://pro.porch.com/gardner-ma/appliance-installation-specialists/stasukelis-26048084/pp): 4.4★ from 326 ratings - [Official Website](https://www.stasukelisappliance.com): 100 yrs in business · Self-reported profile and service details ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Stasukelis Appliance and TV, a family-owned business in Gardner, is celebrating its 115th anniversary.” — thegardnernews.com (2026-07-22) — https://www.thegardnernews.com/story/news/local/2026/07/22/stasukelis-appliance-gardner-ma-115-years-business-five-generations/91001792007/ - “the 115th anniversary of Stasukelis Appliance” — gardnermagazine.com (2026-07-18) — https://gardnermagazine.com/2026/07/hotline-radio-7-18-26/ - “we’ve had great luck and good prices with Stasukelis in Gardner.” — nextdoor.com (2026-05-21) — https://nextdoor.com/p/w9MFxdgTCG_m - “Large Electronics/Appliances: Stasukelis Appliance/TV” — gardnermagazine.com (2022-11-20) — https://gardnermagazine.com/gardner-ma-news-november-2022/ - “the 115th anniversary of Stasukelis Appliance” — gardnermagazine.com (2021-12-02) — https://gardnermagazine.com/local-news-gardner-ma/ - “Absolutely wonderful service. The two gentlemen who delivered my new dryer couldn’t have been nicer or more efficient.” — gardnermagazine.com (2021-08-07) — https://gardnermagazine.com/share-the-chair/ - “Owner John Stasukelis, along with his wife, Stephanie, represent the fourth generation to operate the store, which specializes in selling and servicing TVs, refrigerators, stoves and washers and dryer…” — thegardnernews.com (2010-04-23) — https://www.thegardnernews.com/story/news/2010/04/23/nearing-century-in-business-stasukelis/11294318007/ ## Recent reviews - **5/5 · Google Reviews · Marie Bisson · 2026-08-15**: I needed a refrigerator repaired. Someone told me that they had used Stasukelis Appliance to repair their refrigerator so I gave them a try. Would absolutely call them from now on for any repairs and for my next appliance purchase. They were quick, knowledgeable and I wish I had called them soone… - **5/5 · Google Reviews · Belaire Repair · 2026-08-10**: great company to work with, they are our go to for repairs and new appliances, always on time and available to help out when needed. would highly recommend for all appliance needs. shop local!!! - **5/5 · Google Reviews · Thomas Thomason · 2026-08-04**: Excellent service and got what I needed,the right price and actually used the wrong credit card, called back and they made the correction with no issues great customer service, have purchased many appliances from them in the past and will continue to do so in future - **5/5 · Google Reviews · Charlotte Waynelovich · 2026-07-31**: This is the 2nd time this company has provided service on our appliances - our washer & an oven. Both experiences have been nothing short of wonderful. They are responsive, quick to schedule appointments & thorough with their service. Repair personnel are very knowledgeable as well as extremely plea… - **5/5 · Google Reviews · Bob Cote · 2026-07-14**: New range,fridge and microwave delivered and set up by polite and knowledgeable members of your staff,keep up the good work unlike the take it or leave it attitude of the big box stores - **5/5 · Google Reviews · David Ennulat · 2026-07-03**: My girlfriend Laura and I needed to replace an eighteen year old LG washer whose tub bearing had finally failed. We stopped by Stasukelis Appliance and met Courtney, who was very knowledgeable and helpful. We quickly focused in on a LG WashTower Model WKEX200HGA_AGGEEUS. Courtney scheduled delive… - **5/5 · Google Reviews · Ed Burnham · 2026-06-13**: Beautiful experience buying a new washer here. Great people, great service. The sale and delivery was second to none. I believe we found the perfect model for my family and the whole team was a big help, especially Courtney. The delivery was smooth as butter. They were on-time, in-and-out quick, and… - **5/5 · Google Reviews · jimmie covington · 2026-06-11**: We purchased an air conditioner from Stasukelis and when we arrived home with it, realized that we were not able to bring it up 2 flights of stairs ...I suppose we are older than we thought! I called and they said Mike Pellegrino would come and help us. He was VERY professional, efficient, knowledg… - **5/5 · Google Reviews · Geophrey Graves · 2026-03-26**: My absolute go-to for all our household appliances…not only are they competitive with price; their knowledge and customer service is far superior to anyone. - **1/5 · Google Reviews · Andrea Viviano · 2026-03-05**: We purchased more expensive appliances for our home because the sales associate told us there were rebates that would give us money back. We completed everything we were told to do, but months later we’ve received nothing. Had we known the rebates weren’t actually coming, we never would have chosen … --- Data freshness: last scanned 2026-09-19T16:23:21.073Z. Cite as: Stasukelis Appliance — Tavlee (https://tavlee.com/contractor/stasukelis-appliance-gardner) Source: https://tavlee.com/contractor/stasukelis-appliance-gardner ## Sitemap [Full site index](https://tavlee.com/sitemap.md)