--- title: "Ted's Plumbing & Heating Inc" description: "In June 2026 a Google reviewer wrote that they called Ted's about a gas leak at 10am, \"they had a repair guy there by lunch and fixed by 2,\" and installed " doc_version: "2026-11-03" last_updated: "2026-11-03" --- # Ted's Plumbing & Heating Inc **Trade:** Plumbing · **Address:** 42 Grassmere Ave, West Hartford, CT 06110 · **Phone:** (860) 569-0501 · **Website:** http://www.tedsplumbingct.com/ · **Languages:** English **Rating: 3.4/5** (medium confidence) — from 15 reviews across 4 sources. 73% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read In June 2026 a Google reviewer wrote that they called Ted's about a gas leak at 10am, "they had a repair guy there by lunch and fixed by 2," and installed an ice-maker water line while there. Ted's Plumbing & Heating Inc is a West Hartford plumbing and heating company; its site describes it as family-owned since 1984 and offers 24/7 emergency service. Its Connecticut plumbing licence, PLM.0290685-P1, is active with the state, held by Teds Plumbing and Heating Inc. It holds 4.5 stars from 30 Google ratings. In October 2026 a reviewer credited Tanner with installing a new Kohler kitchen faucet in a tight undersink space, a job that meant removing the garbage disposal and rebuilding two valves. A March 2026 reviewer came home after hours to a failed crawlspace sump pump and water on the floor; they left a message for Ted, who explained the cost of a swap and was at the home about an hour later, then swapped out the pump. Another reviewer, writing in early March 2026, described a pipe leak in a tight space during a major snow storm: the company took the call over the weekend, helped with quick temporary fixes while a statewide travel ban was in place, and came out for the repair once the ban lifted, in less time and at lower cost than the estimate. In a March 2025 review, a customer of five years said the company had thawed frozen pipes, replaced fixtures and installed a hot water heater for them. In a December 2025 two-star review, a customer who had used Ted's on rental units and their own home said a plumber came out twice for a fitting repair and a clog, the clog came back the moment he left, both water lines were later found finger tight, and they paid Ted's $1,500 before clearing the clog themselves. A June 2025 two-star reviewer said the field staff were professional but the office manager, Stacy, had a bad attitude and the pricing for larger renovation work was outrageous. In a December 2023 one-star review, a homeowner said Ted installed a high-efficiency boiler in their 1920s home that CNG later told them should never have been installed, and that he would not return their call about refunds for the fixes. **Strengths:** - Gas leak call — a June 2026 repair person arrived by lunch, fixed by 2 - After-hours sump pump — Ted at the home about an hour after a March 2026 message - Tight-space faucet — an October 2026 Kohler install by Tanner **Concerns:** - Repeat clog — a December 2025 reviewer said it returned after two visits - Office and pricing — a June 2025 reviewer faulted the office manager and prices - Boiler install — a December 2023 reviewer said calls went unreturned ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Connecticut plumbing licence PLM.0290685-P1 is active, held by Teds Plumbing and Heating Inc _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0290685-P1 registry-verified active — registry holder of record: TEDS PLUMBING AND HEATING INC” - 4.5 stars from 30 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Ted's%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJoTh25PZT5okRMm_koj4UXz0) — “Google: 4.5★ from 30 ratings” - Its site describes a family-owned business in West Hartford since 1984 and offers 24/7 emergency service _(confidence: medium)_ - [Official Website](http://www.tedsplumbingct.com) — “About (self-reported, verbatim): At Ted’s Plumbing & Heating Inc., we don’t just fix pipes and install heating systems; we take care of our …” - [Official Website](http://www.tedsplumbingct.com) — “Stated offer (self-reported): 24/7 emergency service” - A June 2026 reviewer said a gas leak called in at 10am had a repair person there by lunch and was fixed by 2 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214Vk9XWjZia2g1UVc5RlJ6ZFZTemMxT1dObWNWRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOmxVOWZ6bkh5QW9FRzdVSzc1OWNmcVE%7C%7C?hl=en-US) — “5★ Called Ted's for a gas leak 10am , they had a repair guy there by lunch and fixed by 2 . They installed a water line for ice maker while…” - An October 2026 reviewer said Tanner installed a Kohler kitchen faucet in a tight undersink space, rebuilding two valves _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kcFFVaEdYemxTTm5jNFMyWnpRazlCWVVvNFVFRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOndpQUhGXzlSNnc4S2ZzQk9BYUo4UEE%7C%7C?hl=en-US) — “5★ We appreciated Tanner's care and expertise when installing a new Kohler kitchen faucet in a tight undersink space that required removing …” - A March 2026 reviewer said Ted responded to an after-hours message and was at the home about an hour later to swap a sump pump _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTGJVRm5SRUp1YlVkUWVUSlRlSGRrTVVsTWNtYxAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOkZLbUFnREJubUdQeTJTeHdkMUlMcmc%7C%7C?hl=en-US) — “5★ I had been having trouble with a sump pump in my crawlspace. At times, it wouldn't activate when the pit was full. As a result , I would …” - A March 2026 reviewer said a snow-storm pipe leak was repaired after a travel ban lifted, under the time and price estimate _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taWVVXdE5PVEk1TTNGbGJUSk5kRjkxTWt4Q1RVRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOkZYUWtNOTI5M3FlbTJNdF91MkxCTUE%7C%7C?hl=en-US) — “5★ From the promptness to respond to a call, to the courteousness of every person at Ted’s Plumbing, to finding a solution and executing a p…” - A December 2025 two-star reviewer said a clog returned after two visits and water lines were left finger tight, after paying $1,500 _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRmJ6SnRaMEYxY2s5SWNGUnZOVFEzUjBkRGRWRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOmpFbzJtZ0F1ck9IcFRvNTQ3R0dDdVE%7C%7C?hl=en-US) — “2★ We have had Ted's do work on multiple of our rental units and now my own home. After this last issue it will more than likely be the last…” - A June 2025 two-star reviewer said the office manager had a bad attitude and renovation pricing was outrageous _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOelozWkVlakEyZGpaRGJVOWtZMjFUY0U5YVNYYxAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOkNzZ3ZEejA2djZDbU9kY21TcE9aSXc%7C%7C?hl=en-US) — “2★ The field guys are professional and seem experienced. The office manager, Stacy, has a bad attitude and their pricing is outrageous. Teds…” - A December 2023 one-star reviewer said a boiler Ted installed should never have been installed and he did not return their call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWdUw3YVl3EAE!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CIHM0ogKEICAgICVuL7aYw%7C%7C?hl=en-US) — “1★ Do not recommend! Ted installed a high efficiency boiler in my 1920s home and we’ve had nothing but issues with his work. He didn’t take …” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kcFFVaEdYemxTTm5jNFMyWnpRazlCWVVvNFVFRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOndpQUhGXzlSNnc4S2ZzQk9BYUo4UEE%7C%7C?hl=en-US) — “5★ We appreciated Tanner's care and expertise when installing a new Kohler kitchen faucet in a tight undersink space that required removing …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214Vk9XWjZia2g1UVc5RlJ6ZFZTemMxT1dObWNWRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOmxVOWZ6bkh5QW9FRzdVSzc1OWNmcVE%7C%7C?hl=en-US) — “5★ Called Ted's for a gas leak 10am , they had a repair guy there by lunch and fixed by 2 . They installed a water line for ice maker while…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTGJVRm5SRUp1YlVkUWVUSlRlSGRrTVVsTWNtYxAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOkZLbUFnREJubUdQeTJTeHdkMUlMcmc%7C%7C?hl=en-US) — “5★ I had been having trouble with a sump pump in my crawlspace. At times, it wouldn't activate when the pit was full. As a result , I would …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taWVVXdE5PVEk1TTNGbGJUSk5kRjkxTWt4Q1RVRRAB!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CAIQACodChtycF9oOkZYUWtNOTI5M3FlbTJNdF91MkxCTUE%7C%7C?hl=en-US) — “5★ From the promptness to respond to a call, to the courteousness of every person at Ted’s Plumbing, to finding a solution and executing a p…” - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT plumber license PLM.0290685-P1 registry-verified active — registry holder of record: TEDS PLUMBING AND HEATING INC” - Also offers HVAC / Heating & Cooling _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWdUw3YVl3EAE!2m1!1s0x0:0x3d5f143ea2e46f32!3m1!1s2@1:CIHM0ogKEICAgICVuL7aYw%7C%7C?hl=en-US) — “1★ Do not recommend! Ted installed a high efficiency boiler in my 1920s home and we’ve had nothing but issues with his work. He didn’t take …” - [Official Website](http://www.tedsplumbingct.com) — “About (self-reported, verbatim): At Ted’s Plumbing & Heating Inc., we don’t just fix pipes and install heating systems; we take care of our …” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#PLM.0290685-P1, plumber) — verified against the official CT state registry on 2026-10-31, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.yelp.ca/biz/teds-plumbing-and-heating-ottawa): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Ted's%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJoTh25PZT5okRMm_koj4UXz0): 4.5★ from 30 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ted's%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJoTh25PZT5okRMm_koj4UXz0): Listed on this source - [Official Website](http://www.tedsplumbingct.com): 42 yrs in business · Self-reported profile and service details ## Recent reviews - **5/5 · Google Reviews · Carolyn W. · 2026-10-30**: We appreciated Tanner's care and expertise when installing a new Kohler kitchen faucet in a tight undersink space that required removing the garbage disposal and rebuilding 2 valves. Excellent work and communication throughout. - **5/5 · Google Reviews · Will Deuel · 2026-06-08**: Called Ted's for a gas leak 10am , they had a repair guy there by lunch and fixed by 2 . They installed a water line for ice maker while there also . Highly recommend. Fast and reasonable price. - **5/5 · Google Reviews · felicia emanuel · 2026-03-08**: I had been having trouble with a sump pump in my crawlspace. At times, it wouldn't activate when the pit was full. As a result , I would have water in the crawlspace. The other night, I came home to a sump pump not working and water on the floor of the area. It was after hours, I left a message for … - **5/5 · Google Reviews · Van Morrisson · 2026-03-03**: From the promptness to respond to a call, to the courteousness of every person at Ted’s Plumbing, to finding a solution and executing a perfect, clean job…on time and pricing always in line with the estimate! I have had Ted’s Plumbing work on all kinds of plumbing projects - complex to fairly simple… - **2/5 · Google Reviews · Cory Messeck · 2025-12-28**: We have had Ted's do work on multiple of our rental units and now my own home. After this last issue it will more than likely be the last we use Ted's. We had to have a plumber come out twice and both times he did one insane hack job repairing the fitting and clearing a clog and descaling our pipes.… - **5/5 · Google Reviews · Lisa Martocchio · 2025-10-31**: Can’t say enough good things about Ted’s and Tanner in particular! I’ve had them come out for two separate (and really annoying) jobs and they were nothing but knowledgeable and professional from start to finish. - **5/5 · Google Reviews · Roisin · 2025-10-01**: The team at Ted's did a great job. The tech showed up on time, fixed the problem quickly, and the price was very reasonable. - **5/5 · Google Reviews · William Tantillo · 2025-06-25**: Ted’s is always thought and courteous!!! I find the cost very reasonable but most of all I trust their talents and experience!!!!! I would (and do ) recommend them every chance I get !!!!! - **2/5 · Google Reviews · Kevin FitzPatrick · 2025-06-22**: The field guys are professional and seem experienced. The office manager, Stacy, has a bad attitude and their pricing is outrageous. Teds has done routine maintenance work for us and I have requested pricing for larger-scale renovation work. There are plenty of other experienced plumbing and heating… - **5/5 · Google Reviews · Paul Shipman · 2025-03-05**: Ted's is fantastic. Have used them for several jobs in the last five years. Each time, they have been responsive, responsible, and professional. Can't say enough good things about them. Everyone has been great to deal with and generous with their time in answering questions and exploring options. Th… --- Data freshness: last scanned 2026-10-30T22:26:46.495Z. Cite as: Ted's Plumbing & Heating Inc — Tavlee (https://tavlee.com/contractor/ted-s-plumbing-and-heating-inc-west-hartford) Source: https://tavlee.com/contractor/ted-s-plumbing-and-heating-inc-west-hartford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)