--- title: "Terminix" description: "Terminix holds a 4.9-star average from 227 Google ratings. The company's own site lists general pest control along with ant, bed bug, mice, mosquito and ro" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Terminix **Trade:** Pest Control · **Address:** 28 N Main St, West Hartford, CT 06107 · **Phone:** (860) 337-7483 · **Website:** https://www.terminix.com/exterminators/ct/hartford-20505/?utm_source=gmb-listing&utm_medium=organic&utm_campaign=satellite_20505&utm_term=hartford · **Languages:** English **Rating: 3.8/5** (medium confidence) — from 193 reviews across 5 sources. 96% of sentiment-scored reviews read net-positive. Last 6 months: 24 reviews, 1 negative. ## The honest read Terminix holds a 4.9-star average from 227 Google ratings. The company's own site lists general pest control along with ant, bed bug, mice, mosquito and rodent control, and it says it offers free estimates and 24/7 emergency service. One recent customer wrote that when Nate found termites just feet away from the house on a Friday afternoon, he contacted Dominic, and the two inspected the house and formulated a plan that same day. By 1:15 PM Saturday, that customer said, Nate had all the necessary fixes in, without unnecessary sales tactics. A recent customer who scheduled an exclusion service said Nate worked to ensure all critter entrances to the house were sealed, and that Nate, Greg and Izzy removed attic insulation and installed new insulation while keeping their work area clean. That customer said there was a hiccup on Terminix's end with scheduling and equipment, and the office manager, Amy, stepped in so the job could be completed without interruption. Yellow jackets are part of the work too. A recent customer wrote that Nate crawled under the crawl space to reach yellow jackets nesting in the joists. A recent customer with a yellow jacket invasion said Brad did exactly what he was supposed to do and that the nest was massive. A recent customer said Darius inspected every corner of the house and took videos. A recent apartment customer said an earlier Terminix exterminator placed a sticky trap behind the stove and said he would call to confirm a return time, but the call never came. After asking for Kareem, that customer said he fit them into his schedule and sealed all the holes in the apartment. A 2026 customer said Mike “Nate” Hamm did the exclusion for mice, eliminating entry and exit points in many spots on the outside of the home, and that the mouse problem was under control. A 2026 customer said they had used Terminix for termite prevention for more than 30 years and quarterly pest control for more than 10 years. A recent customer said one of the men went through their ceiling, that getting it rectified has been a battle, and that they would not recommend the company for any attic work. A 2025 customer said an inspector did not show up for three of four scheduled home pest inspections, with no call or text, and came well after the service window the fourth time. A 2025 customer said a technician did not show during a two-hour window, and customer service could not reach the technician. Connecticut lists its pesticide business registration, PMBR.00215, as active, held by Terminix. **Strengths:** - Fast termite response — a recent customer had fixes in by Saturday afternoon - Exclusion sealing — a recent customer said critter entrances to the house were sealed - Crawl-space wasp work — a recent customer said Nate reached yellow jackets in the joists - A thorough inspection — a recent customer said Darius inspected every corner **Concerns:** - Attic work damage — a recent customer said a worker went through their ceiling - A missed inspection — a 2025 customer said the inspector skipped three of four - A no-show visit — a 2025 customer waited out a two-hour window ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.9-star average from 227 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Terminix&query_place_id=ChIJuyrPyaGt54kRNxe-WXnAcA8) — “Google: 4.9★ from 227 ratings” - A recent customer said Nate found termites near the house, inspected with Dominic the same day, and had the fixes in by Saturday _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKa0xYZE9hekJ3UW5KRU5XaHVNbE5mYm1vdFowRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOlJkLXdOazBwQnJENWhuMlNfbmotZ0E%7C%7C?hl=en-US) — “5★ When Nate first discovered termites just feet away from the house, I almost panicked. However Nate contacted Dominic and that same day Do…” - A recent customer said an exclusion service sealed critter entrances and attic insulation was removed and replaced with a clean work area _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OUWFrbE9iMmhhVVd4VlFuSldVR2d4ZEVwM1VuYxAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOmNQaklOb2haUWxVQnJWUGgxdEp3Unc%7C%7C?hl=en-US) — “5★ I scheduled an exclusion service- Nate was fantastic! I felt very confident in his efforts to ensure all critter entrances to the house h…” - A recent customer said Nate crawled under a crawl space to reach yellow jackets nesting in the joists _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CWmJtOXJia05sTUU5MWJGUktaazlIY0RGcmQxRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOnBZbm9rbkNlME91bFRKZk9HcDFrd1E%7C%7C?hl=en-US) — “5★ Nate crawled under my nasty crawl space to get to the yellow jackets nesting in the joists. A+ for bravery!!” - A recent customer said Darius inspected every corner of the house and took videos _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paRlluWmFWV2sxUWtkdWVVeGlTMTlrVVdKV1VsRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOjZFYnZaVWk1QkdueUxiS19kUWJWUlE%7C%7C?hl=en-US) — “5★ Highly recommend this service! Darius was extremely thorough and spent a long time explaining the severity of the situation. He inspecte…” - A recent customer said one of the men went through their ceiling and getting it rectified has been a battle _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GYWFrZHZTbXN0WlVKdmFqSnRMV0k0WDJacU5GRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOnFaakdvSmstZUJvajJtLWI4X2ZqNFE%7C%7C?hl=en-US) — “1★ One of the men went through my ceiling. It has been a battle to try to get this rectified. I would not recommend for any attic work.” - A 2025 customer said an inspector did not show up for three of four scheduled home pest inspections _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twQlNqQjJNa3h5T1daa1pGSkRkSEZNTkZjd1EyYxAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOkpBSjB2MkxyOWZkZFJDdHFMNFcwQ2c%7C%7C?hl=en-US) — “1★ Do not use this location if possible. Service was terrible trying to get a home pest inspection done. I scheduled an inspection 4 times a…” - A 2025 customer said a technician did not show during a two-hour appointment window and customer service could not reach the technician _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWUVFrNHhNMGxtWlRGc1lWODBZVzlEVGpoM2RYYxAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOjVQQk4xM0lmZTFsYV80YW9DTjh3dXc%7C%7C?hl=en-US) — “1★ Scheduled an appointment with a 2 HR window no show no call Customer service couldn't even reach the technition wasted my afternoon” - A recent customer said an earlier exterminator promised a call to confirm a return time that never came _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWbE1FUmtlR05EVVU5cVptTjFNbGxMUjJaalJsRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOkVlMERkeGNDUU9qZmN1MllLR2ZjRlE%7C%7C?hl=en-US) — “5★ At first, I had a negative experience with another Terminix exterminator. He placed a sticky trap behind my stove and told me he would re…” - Termite inspection and treatment _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKa0xYZE9hekJ3UW5KRU5XaHVNbE5mYm1vdFowRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOlJkLXdOazBwQnJENWhuMlNfbmotZ0E%7C%7C?hl=en-US) — “5★ When Nate first discovered termites just feet away from the house, I almost panicked. However Nate contacted Dominic and that same day Do…” - Rodent exclusion _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OR1dUWk9VMk5aTlRScVIyVnhNbFYxVUROcVYyYxAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOnNGWTZOU2NZNTRqR2VxMlV1UDNqV2c%7C%7C?hl=en-US) — “5★ Our technician Michael (H.) was fantastic. He showed up right on time and got straight to work on the exclusion service outside and insid…” - The company says it offers free estimates and 24/7 emergency service _(confidence: low)_ - [Official Website](https://www.terminix.com/exterminators/ct/hartford-20505) — “Stated offer (self-reported): free estimates” - [Official Website](https://www.terminix.com/exterminators/ct/hartford-20505) — “Stated offer (self-reported): 24/7 emergency service” - Connecticut lists its pesticide business registration, PMBR.00215, as active, held by Terminix. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT pesticide_applicator license PMBR.00215 registry-verified active — registry holder of record: TERMINIX” - Specializes in Pest Control _(confidence: high)_ - [Official Website](https://www.terminix.com/exterminators/ct/hartford-20505) — “About (self-reported, verbatim): Pest Control ServicesGeneral Pest Control Ant ControlBat ControlBed Bug ControlBird ControlCarpenter Ant Co…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CWmJtOXJia05sTUU5MWJGUktaazlIY0RGcmQxRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOnBZbm9rbkNlME91bFRKZk9HcDFrd1E%7C%7C?hl=en-US) — “5★ Nate crawled under my nasty crawl space to get to the yellow jackets nesting in the joists. A+ for bravery!!” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKa0xYZE9hekJ3UW5KRU5XaHVNbE5mYm1vdFowRRAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOlJkLXdOazBwQnJENWhuMlNfbmotZ0E%7C%7C?hl=en-US) — “5★ When Nate first discovered termites just feet away from the house, I almost panicked. However Nate contacted Dominic and that same day Do…” - Also offers Insulation & Weatherization _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OUWFrbE9iMmhhVVd4VlFuSldVR2d4ZEVwM1VuYxAB!2m1!1s0x0:0xf70c07959be1737!3m1!1s2@1:CAIQACodChtycF9oOmNQaklOb2haUWxVQnJWUGgxdEp3Unc%7C%7C?hl=en-US) — “5★ I scheduled an exclusion service- Nate was fantastic! I felt very confident in his efforts to ensure all critter entrances to the house h…” ## License Status: **active** (#PMBR.00215, pesticide_applicator) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Terminix&query_place_id=ChIJuyrPyaGt54kRNxe-WXnAcA8): 4.9★ from 227 ratings - [Reddit](https://www.reddit.com/r/PestControlIndustry/comments/1u3cip3/you_guys_were_right_about_terminix/): 0 community mentions discussing this business - [Local News](https://www.pctonline.com/news/dallas-fort-worth-tops-terminixs-pest-cities-for-us-businesses-list/): Listed on this source - [Official Website](https://www.terminix.com/exterminators/ct/hartford-20505): Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Terminix&query_place_id=ChIJuyrPyaGt54kRNxe-WXnAcA8): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Qwerty Asd · 2026-10-08**: Ricky provides excellent service and does a great job keeping my home well maintained. He keeps me informed about important upkeep, especially when tree limbs are overgrowing and could become an issue. He also does a great job helping keep my home pest-free. I appreciate his professionalism, communi… - **5/5 · Google Reviews · Megan Creem · 2026-10-01**: At this point, I feel like Brad and I just had our 3rd date just without dinner 😂😂😂 There was a few bumps in the road throughout my homes yellow jacket invasion, but luckily we can say we are bee free. I do want to make it clear, it was NEVER an issue with the service or the job of our technici… - **1/5 · Google Reviews · A Robin · 2026-09-29**: One of the men went through my ceiling. It has been a battle to try to get this rectified. I would not recommend for any attic work. - **5/5 · Google Reviews · D Anderson · 2026-09-09**: Nate crawled under my nasty crawl space to get to the yellow jackets nesting in the joists. A+ for bravery!! - **5/5 · Google Reviews · Pete A · 2026-08-20**: Shout out to Kareem! Went above and beyond, highly recommended. - **5/5 · Google Reviews · goonzsquad1 · 2026-08-17**: Simon came by, he was wonderful!!!! He was very knowledgeable and explained everything in terms that I could understand. I had no idea about preventive measures that should be taken in order to protect my home. This company is lucky to have some one like him representing them. I wish this young man … - **5/5 · Google Reviews · ZEENAT FASASI · 2026-08-14**: Simon Martin my sales rep was so amazing. He was very helpful explaining everything for us and what needed to be done for our home. He was very patient and answered every question we had with great detail! - **5/5 · Google Reviews · Brandon Gardener · 2026-08-05**: My tech Kareem was great and always has been for the past two years. He deserves a promotion and a raise. - Brandon - **5/5 · Google Reviews · Caelan Erickson · 2026-08-04**: Darius was super helpful and made the inspection feel like a breeze. Would recommend! - **5/5 · Google Reviews · Chris Wood · 2026-07-31**: Great technician, explained everything clearly. Very professional…our first experience and it was excellent! --- Data freshness: last scanned 2026-10-14T05:08:17.837Z. Cite as: Terminix — Tavlee (https://tavlee.com/contractor/terminix-west-hartford) Source: https://tavlee.com/contractor/terminix-west-hartford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)