# THE CHIMNEY CHAP

**Trade:** Chimney Services · **Phone:** (508) 807-4371 · **Website:** http://www.thechimneychap.com/ · **Languages:** English

**Rating: 3.7/5** (low confidence) — from 4 reviews across 8 sources.

## The honest read

The Chimney Chap is a family-run chimney and fireplace company based in Hanson, MA, working the South Shore since the business says it started in Duxbury in 1980, 45 years by its own count. It's accredited by the Better Business Bureau with an A+ grade, and describes itself on its own site and its Houzz profile alike as family owned.

In a 2013 review, a customer credited 'Scott the owner' with calling at each step of a chimney-cap job and praised the finished work; another BBB reviewer described a crew that showed up on time or early and built a crown and cap for a furnace chimney in under an hour, and a third praised a pellet-stove technician's care around the equipment.

A more recent account, from April 2026, described a roughly $5,000 repair proposal after a fireplace and oil-boiler inspection, worth asking about upfront. Google shows a 3.0-star average from just two ratings, well below the 4.8 from 12 on Houzz.

Its Houzz page lists a Massachusetts Construction Supervisor License and a Home Improvement Contractor registration, and it holds the presidency of the Massachusetts Chimney Sweep Guild alongside membership in the National Chimney Sweep Guild and the Northeast Hearth, Patio & Barbecue Association. Beyond chimney sweeping and repair, it lists masonry, venting, and fireplace and wood/pellet-stove installation among its BBB and Houzz services. A reasonable call for a South Shore chimney job with decades of history behind it; confirm the repair-estimate scope before signing.

**Strengths:**
- Responsive owner — a 2013 review credited Scott with step-by-step updates
- Punctual, courteous crew — reviewers describe on-time arrivals and quick work
- Guild leadership — Houzz lists the business as Chimney Sweep Guild president
- BBB A+ accredited — Better Business Bureau lists it as accredited with an A+ grade

**Concerns:**
- Cost after inspection — an April 2026 review described a roughly $5,000 proposal

**Where sources disagree:**
- Google shows 3.0★ from 2 ratings while Houzz shows 4.8★ from 12, a sharp platform divergence
- Angi lists the business in Pembroke, MA while BBB, Houzz and its own website all place it in Hanson, MA
- HomeAdvisor lists the business as 'Chimney Chap Inc - South Shore Fireplace Inc,' pairing it with a second business name

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The Better Business Bureau accredits it with an A+ grade. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “Better Business Bureau: accredited / certified / member”
- The BBB profile lists chimney cleaning, chimney repair, masonry, fireplaces, venting and clothes-dryer venting among its services. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “Services offered (Better Business Bureau): Chimney cleaning, Chimney repair, Masonry, Home heating solutions, Fireplaces, Chimneys, Venting,…”
- A 2013 Google review credited 'Scott the owner' with calling at each step of a chimney-cap job and praised the finished work. _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=3794751737703311140&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ The guys are great! Scott the owner is very responsive and called me each step of the way to update me on the progress. The chimney cap l…”
- A BBB reviewer described a crew that arrived on time or early and built a chimney crown and cap in under an hour. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “from the start, the office staff and work crew were always helpful and courtous. The crew came on time or maybe earlier, and was in and out …”
- A BBB review described a pellet-stove technician as knowledgeable, efficient, and careful protecting the work area. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “The Chimney Chap technician, REMOVED, is very knowledgeable and experienced in the pellet stove business. He works very efficiently and take…”
- An April 2026 BBB review described a roughly $5,000 repair proposal following a fireplace and oil-boiler inspection. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “In April 2026, I hired Chimney Chap to clean and inspect my fireplace and oil boiler. Following the inspection, I was presented with a propo…”
- Houzz lists a Massachusetts Construction Supervisor License (# CSFA-106118) and a Home Improvement Contractor registration (# 170652) for the business. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/fireplace-sales-and-installation/the-chimney-chap-pfvwus-pf~1737779460) — “Licence listed on Houzz: MA Construction Supervisor License # CSFA-106118”
  - [Houzz](https://www.houzz.com/professionals/fireplace-sales-and-installation/the-chimney-chap-pfvwus-pf~1737779460) — “Licence listed on Houzz: Home Improvement Contractor's # 170652”
- The business describes itself as family-owned since 1980, stated on its own website and its Houzz profile. _(confidence: high)_
  - [Official Website](http://www.thechimneychap.com) — “Company history (self-reported): The site describes the business as family owned since 1980.”
  - [Official Website](http://www.thechimneychap.com) — “Ownership (self-reported): Family owned”
  - [Official Website](http://www.thechimneychap.com) — “Stated ownership (self-reported): Family-owned”
  - [Houzz](https://www.houzz.com/professionals/fireplace-sales-and-installation/the-chimney-chap-pfvwus-pf~1737779460) — “Stated ownership (Houzz): Family-owned”
- Its website states 45 years in business. _(confidence: high)_
  - [Official Website](http://www.thechimneychap.com) — “Self-reported 45 years in business”
- Specializes in Chimney Services _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “Services offered (Better Business Bureau): Chimney cleaning, Chimney repair, Masonry, Home heating solutions, Fireplaces, Chimneys, Venting,…”
  - [Official Website](http://www.thechimneychap.com) — “The Chimney Chap provides chimney, fireplace, and masonry services in Massachusetts.”
  - [Houzz](https://www.houzz.com/professionals/fireplace-sales-and-installation/the-chimney-chap-pfvwus-pf~1737779460) — “Services offered (Houzz): Custom Fireplaces, Fireplace Installation, Electric Fireplace Installation, Gas Fireplace Installation, Outdoor Fi…”
- Also offers Masonry _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930) — “Services offered (Better Business Bureau): Chimney cleaning, Chimney repair, Masonry, Home heating solutions, Fireplaces, Chimneys, Venting,…”
  - [Official Website](http://www.thechimneychap.com) — “The Chimney Chap provides chimney, fireplace, and masonry services in Massachusetts.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=THE%20CHIMNEY%20CHAP&query_place_id=ChIJFWNwg6Gb5IkRJCeamJmqqTQ): 3.0★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=THE%20CHIMNEY%20CHAP&query_place_id=ChIJFWNwg6Gb5IkRJCeamJmqqTQ): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/hanson/profile/chimney-cleaning/the-chimney-chap-inc-0021-46930): Listed on this source
- [Exa](https://www.homeadvisor.com/): 0 web mentions across the open web (each linked to its source)
- [Official Website](http://www.thechimneychap.com): 45 yrs in business · Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/pembroke/the-chimney-chap-south-shore-fireplace-home-facebook-reviews-64902311.htm): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/rated.chimneychapinc-southshorefireplaceinc.156402020.html): Listed on this source
- [Houzz](https://www.houzz.com/professionals/fireplace-sales-and-installation/the-chimney-chap-pfvwus-pf~1737779460): 4.8★ from 12 ratings

## Recent reviews

- **Better Business Bureau · ER E · 2026-04-01**: In April 2026, I hired Chimney Chap to clean and inspect my fireplace and oil boiler. Following the inspection, I was presented with a proposal totaling approximately $5,000 for recommended repairs.
- **5/5 · Google Reviews · Jesse Mastro · 2013-06-27**: The guys are great! Scott the owner is very responsive and called me each step of the way to update me on the progress. The chimney cap looks great as well. If only the other service businesses on the South Shore were this responsive.
- **Better Business Bureau · Ralph J**: The Chimney Chap technician, REMOVED, is very knowledgeable and experienced in the pellet stove business. He works very efficiently and takes great care in protecting the area around the stove.
- **Better Business Bureau · Robert R**: from the start, the office staff and work crew were always helpful and courtous. The crew came on time or maybe earlier, and was in and out in less than an hour to build a crown and place a metal cap on my furnace chimney.

---

Data freshness: last scanned 2026-09-17T17:38:36.824Z.
Cite as: THE CHIMNEY CHAP — Tavlee (https://tavlee.com/contractor/the-chimney-chap)
Source: https://tavlee.com/contractor/the-chimney-chap