--- title: "The Clog Dr. Plumbing and Rooter Services" description: "A basement clog on a Saturday afternoon: a recent customer said Willy showed up within two hours, declogged the pipe, and came back two days later to recon" doc_version: "2026-10-17" last_updated: "2026-10-17" --- # The Clog Dr. Plumbing and Rooter Services **Trade:** Plumbing · **Phone:** (203) 893-0454 · **Website:** https://clogdr.com/ · **Languages:** English **Rating: 4.4/5** (medium confidence) — from 134 reviews across 6 sources. 99% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative. ## The honest read A basement clog on a Saturday afternoon: a recent customer said Willy showed up within two hours, declogged the pipe, and came back two days later to reconfigure the sewage pipe and get at the root cause. The Clog Dr. Plumbing and Rooter Services holds 5 stars from 284 Google ratings and an A+ grade from the Better Business Bureau. The company says it has been in business for 13 years. Drains and sewer lines are the core of the work. A recent customer whose second-floor tub would not drain said Will snaked all the way to the main drain line in the basement, clearing two clogs along the way, then brought them downstairs to confirm it. A 2026 customer said Will and Mac spent over six hours in freezing temperatures on a main-line problem caused by disposable cleaning wipes. A 2025 customer with a 1950s home said Will installed a new vent mid-line, cleaned out the roof vent, installed entry points for easier pipe cleaning and snaked drains. A 2025 customer described a blockage that could not be pushed out with an auger; the total was $395, and that customer said nothing more was charged for the extra work. A 2025 customer left a 1-star rating, writing that they would give 0 stars if they could. **Strengths:** - Saturday clog response — a recent customer said Willy showed up within two hours - Main-line snaking — a recent customer said he cleared two clogs to the main - A fixed price — a 2025 customer said no extra was charged for extra work **Concerns:** - A 1-star rating — a 2025 customer wrote they would give 0 stars ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer said Willy arrived within two hours for a Saturday basement clog and returned to reconfigure the sewage pipe _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSSlIxVlVXV0U1ZEc1WGR6TjRkMUIwVDFac1ZXYxAB!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CAIQACodChtycF9oOkRJR1VUWWE5dG5XdzN4d1B0T1ZsVWc%7C%7C?hl=en-US) — “5★ Willy and Mat were recommended to me by a friend when I had an emergency clogging at the basement on a Saturday afternoon. Willy showed u…” - 5 stars from 284 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=The%20Clog%20Dr.%20Plumbing%20and%20Rooter%20Services&query_place_id=ChIJ71W6WUIM6IkRA-XWwn4blas) — “Google: 5★ from 284 ratings” - Better Business Bureau grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/ansonia/profile/drain-cleaning/the-clog-dr-plumbing-drain-cleaning-company-0111-87119039) — “Better Business Bureau grade: A+” - The company says it has been in business for 13 years _(confidence: medium)_ - [Official Website](https://clogdr.com) — “Self-reported 13 years in business” - Snaked a tub drain to the main drain line, clearing two clogs _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WmFWSnhhbTg0VUZobVduYzVhMWxSVURST2JIYxAB!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CAIQACodChtycF9oOm9ZaVJxam84UFhmWnc5a1lRUDRObHc%7C%7C?hl=en-US) — “5★ When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I reluctantly went online to try to find someone w…” - In 2026, a customer said Will and Mac spent over six hours on a main-line problem caused by disposable wipes _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsd2VWOUdZek0wTjB0TWNUVXhSemh2YjA5SlRsRRAB!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CAIQACodChtycF9oOllweV9GYzM0N0tMcTUxRzhvb09JTlE%7C%7C?hl=en-US) — “5★ OMGosh, Will and Mac were amazing! The ultimate professionals that they are, they spoke directly with the plumber at my complex to ensure…” - In 2025, a customer said Will installed a new vent mid-line, cleaned the roof vent and installed entry points for pipe cleaning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURobF9ud1h3EAE!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CIHM0ogKEICAgIDhl_nwXw%7C%7C?hl=en-US) — “5★ This review is overdue—this was the best experience I've had with a plumbing service in years; I'll be sticking with them from now on. We…” - In 2025, a customer said the total for a difficult blockage was $395, with nothing extra charged for the extra work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJREt0TmlGbGVUTWRnEAE!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CIHM0ogKEIDKtNiFleTMdg%7C%7C?hl=en-US) — “5★ TL;DR - fast, reliable drain cleaning service on a difficult pipe/blockage. My issue was prompty addressed, reasonably priced, and quick…” - In 2025, a customer left a 1-star rating saying they would give 0 stars _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRNmJQeEVBEAE!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CIHM0ogKEICAgMCQ6bPxEA%7C%7C?hl=en-US) — “1★ Would give 0 stars if I could.” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSSlIxVlVXV0U1ZEc1WGR6TjRkMUIwVDFac1ZXYxAB!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CAIQACodChtycF9oOkRJR1VUWWE5dG5XdzN4d1B0T1ZsVWc%7C%7C?hl=en-US) — “5★ Willy and Mat were recommended to me by a friend when I had an emergency clogging at the basement on a Saturday afternoon. Willy showed u…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205WmFWSnhhbTg0VUZobVduYzVhMWxSVURST2JIYxAB!2m1!1s0x0:0xab951b7ec2d6e503!3m1!1s2@1:CAIQACodChtycF9oOm9ZaVJxam84UFhmWnc5a1lRUDRObHc%7C%7C?hl=en-US) — “5★ When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I reluctantly went online to try to find someone w…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/nova/comments/1czk2mw/roto_rooter_plumbing_expensive/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=The%20Clog%20Dr.%20Plumbing%20and%20Rooter%20Services&query_place_id=ChIJ71W6WUIM6IkRA-XWwn4blas): 5.0★ from 284 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=The%20Clog%20Dr.%20Plumbing%20and%20Rooter%20Services&query_place_id=ChIJ71W6WUIM6IkRA-XWwn4blas): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/ansonia/profile/drain-cleaning/the-clog-dr-plumbing-drain-cleaning-company-0111-87119039): Listed on this source - [Official Website](https://clogdr.com): 13 yrs in business · Self-reported profile and service details - [Local News](https://industryoversight.com/plumbing-contractors/hamden-new-haven-ct/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Kat · 2026-10-11**: Couldn’t have asked for a better experience. When anything in your home goes wrong it’s already a stressful experience and having the wrong people intensifies things tremendously. That’s where I was at before I called Will. I had called another plumber who left a bad taste in my mouth, someone who c… - **5/5 · Google Reviews · Elizabeth Rosenberg · 2026-10-07**: Amazing experience with the Clog Doctor! Would absolutely recommend Will. - **5/5 · Google Reviews · fountainville Y · 2026-10-06**: Willy and Mat were recommended to me by a friend when I had an emergency clogging at the basement on a Saturday afternoon. Willy showed up within two hours, declogged the pipe. And they came back two days later to address the root cause of frequent clogging issue by reconfiguring the sewage pipe. T… - **5/5 · Google Reviews · Nicole Fico · 2026-09-30**: These guys are the best! They were able to resolve our worst plumbing nightmare in a single day. They are professional, honest, and reasonably priced. My family is grateful for their hard, dedicated work. - **5/5 · Google Reviews · willyjct · 2026-08-03**: When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I reluctantly went online to try to find someone who could take care of it right away. When I came across The Clog Dr listing the high rating (5 stars) and the number of high ratings (39) immediately attracted my … - **5/5 · Google Reviews · Stead Fast · 2026-07-30**: Awesome company, very responsive and does great work. Highly recommended. - **5/5 · Google Reviews · Ryan Walsh · 2026-06-13**: Arrived in a hurry on a weekend. Fixed issue immediately and was very knowledgeable. - **5/5 · Google Reviews · Sarah Montini · 2026-05-17**: Highly recommended Dr. Clog for all your plumbing needs. Yesterday was my first time using them and they are who I will be continuing to use in the future. I had an emergency situation where my pipes broke in my basement and it was flooding. Will ,from Dr. Clog, came within the hour. He and his part… - **5/5 · Google Reviews · Doug F · 2026-05-16**: Highly recommend The Clog Dr! Will and Mac are both great, really appreciate their quality work. Got the job done quickly but still took the time to explain the whole process. Thanks! - **5/5 · Google Reviews · Bill BLAUFUSS · 2026-04-29**: I highly recommend Will and Matt at DrClog They are thoroughly technically knowledgeable, explained patiently and respectfully all the questions i had about my root impacted drainage. They were quick to spot, and repair for me a couple of addioplumbing problems I didn’t even know i had while they we… --- Data freshness: last scanned 2026-10-13T23:33:18.986Z. Cite as: The Clog Dr. Plumbing and Rooter Services — Tavlee (https://tavlee.com/contractor/the-clog-dr-plumbing-and-rooter-services) Source: https://tavlee.com/contractor/the-clog-dr-plumbing-and-rooter-services ## Sitemap [Full site index](https://tavlee.com/sitemap.md)