# The Furies Cleaning Service of Cape Cod

**Trade:** House Cleaning · **Address:** 2393 US-6 #1, Wellfleet, MA 02667 · **Phone:** (508) 349-1145 · **Website:** http://furiescapecodcleaning.com/ · **Languages:** English

**Rating: 2.7/5** (medium confidence) — from 18 reviews across 6 sources.
67% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

The Furies Cleaning Service of Cape Cod is a Wellfleet-based house cleaning and vacation-rental linen company with roots that go back to 1979, when Sarah Paine Curley founded it before taking on the Furies name in 1991. Ownership passed to Steven and Jean Lam in 2016 and then to current owner Warren Cross in 2022. Today it covers residential and commercial cleaning, changeover and move-out cleanings between summer rentals, carpet and upholstery steam cleaning, window washing, and linen rental and laundering across the Outer Cape from Provincetown to Harwich.

Eighteen Google reviews from 2022 through early 2025 tell two different stories depending on when you look. A run of reviews from January 2025 is largely glowing — reviewers call the crews thorough, reliable and friendly, and describe using them for years of seasonal changeover cleanings between guests. One long-time customer said the house 'sparkles' after each visit.

But several sharper complaints show up too, mostly clustered in 2022 through 2024. In a 2023 review, a customer described calling seven times to schedule a steam cleaning, with three no-shows and no follow-up; another 2023 review described a linen order delayed three days, difficulty reaching anyone by phone, and a promised discount that never came through. A 2024 review described emails and online quote requests going unanswered entirely. Even one of the more recent, otherwise positive January 2025 reviews noted missing the consistency of staff and scheduling that had been reliable in years past.

The company's BBB page shows an A+ grade, but that same page notes no customer reviews or complaints on file — worth knowing given how differently the Google reviews read. Confirm scheduling and get commitments in writing, especially for time-sensitive jobs like a rental changeover or a steam-cleaning appointment; the seasonal changeover cleaning looks like the safer, better-tested bet than a one-off service like carpet cleaning or linen delivery.

**Strengths:**
- Thorough cleanings — January 2025 reviewers call the crews reliable and detailed
- Trusted for changeovers — repeat customers use them for seasonal rental turnovers
- Friendly staff — several reviewers describe the crew as kind and professional

**Concerns:**
- Missed appointments — a 2023 review described three no-shows for a scheduled cleaning
- Slow to respond — 2023 and 2024 reviews described unanswered calls and emails
- Staffing consistency — a 2025 review missed the steadier crews of past years

**Where sources disagree:**
- BBB rates the business A+ (not BBB-accredited, and its own page shows no customer reviews or complaints), while Google reviews describe repeated no-shows, unreturned calls, and a broken discount promise — a sharp mismatch between the BBB grade and the written Google record

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Several January 2025 reviews describe thorough, reliable cleanings and praise the staff as friendly and professional _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfaHZXSmJnEAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgID_hvWJbg%7C%7C?hl=en) — “5★ Great work! Staff is thorough, fast and lovely. Will definitely hire again!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfNWFQSDd3RRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_5aPH7wE%7C%7C?hl=en) — “5★ The Furies are the best!  I highly recommend them.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfcFplaE9nEAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_pZehOg%7C%7C?hl=en) — “5★ The Furies have always done an amazing job cleaning and they are so professional!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaGN1QWN3EAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_hcuAcw%7C%7C?hl=en) — “5★ The Furies always do an excellent, thorough cleaning. The house sparkles after they’ve been there.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfLWFQaU93EAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_-aPiOw%7C%7C?hl=en) — “5★ Reliable and thorough. I look forward to their arrival always.”
- Multiple reviewers over several years describe them as their go-to crew for changeover and move-out cleanings between summer rentals _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfMWVyQ2ZnEAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_1erCfg%7C%7C?hl=en) — “4★ The Furies are dependable and do a very good job at changeover cleanings between rentals.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfaFphQjZBRRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_hZaB6AE%7C%7C?hl=en) — “5★ I've had The Furies do the move out cleaning of summer cottages I rented for the past 4 years.  Scheduling is flexible.  It is proactive,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSN05ydTZ3RRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIDR7Nru6wE%7C%7C?hl=en) — “5★ Great service and friendly staff! I've used Furies for changeover cleanings and linen delivery at my house in Wellfleet for years. Highly…”
- A 2023 review described calling seven times for a scheduled steam cleaning with three no-shows and no follow-up, calling the old owners better _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwb2ZmVjJ3RRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgICpoffV2wE%7C%7C?hl=en) — “1★ Called 7 times for a steam cleaning. Scheduled 3 times and no show.  Completely unprofessional. Old owners were much better. Find a diffe…”
- A 2023 review described a linen delivery delayed three days, difficulty reaching the business by phone, and a promised discount that was never given _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwaXFXWHVnRRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgICpiqWXugE%7C%7C?hl=en) — “1★ Linens were not delivered on time and it took us 3 days to finally receive our order. It was almost impossible to reach them by phone and…”
- A 2024 review described online quote requests and emails going unanswered _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIM0txNVRREAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIDH3Kq5TQ%7C%7C?hl=en) — “1★ Must be nice to have a business where you don't respond to online requests or emails from someone trying to get a quote. I can see why th…”
- A January 2025 review described losing the consistency of staff and cleaning times relied on in prior years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfeGJDYjRnRRAB!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_xbCb4gE%7C%7C?hl=en) — “2★ Last summer the cleaning service was usually ok but I had trouble with the consistency of time and personnel. I have used this service fo…”
- Ownership passed from founder Sarah Paine Curley to Steven and Jean Lam in 2016, then to current owner Warren Cross in 2022 _(confidence: high)_
  - [Official Website](http://furiescapecodcleaning.com) — “Company history (self-reported): A Cape Cod cleaning business founded in Wellfleet in 1979 by Sarah Paine Curley, who in 1991 acquired a six…”
  - [Official Website](http://furiescapecodcleaning.com) — “Ownership (self-reported): Currently owned by Warren Cross, who also founded Cross Services Group in 1989.”
- Specializes in House Cleaning _(confidence: high)_
  - [Official Website](http://furiescapecodcleaning.com) — “A residential and commercial house cleaning, carpet/upholstery steam cleaning, and vacation-rental linen rental company based in Wellfleet s…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/wellfleet/profile/house-cleaning/the-furies-team-llc-0021-186398) — “Services offered (Better Business Bureau): Residential Cleaning, Commercial Cleaning, Linen Rental and Laundering, Post Construction Cleanin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfcFplaE9nEAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_pZehOg%7C%7C?hl=en) — “5★ The Furies have always done an amazing job cleaning and they are so professional!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaGN1QWN3EAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_hcuAcw%7C%7C?hl=en) — “5★ The Furies always do an excellent, thorough cleaning. The house sparkles after they’ve been there.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfLWFQaU93EAE!2m1!1s0x0:0x922382bf8d5283b5!3m1!1s2@1:CIHM0ogKEICAgIC_-aPiOw%7C%7C?hl=en) — “5★ Reliable and thorough. I look forward to their arrival always.”
- Also offers Specialty Services _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/wellfleet/profile/house-cleaning/the-furies-team-llc-0021-186398) — “Services offered (Better Business Bureau): Residential Cleaning, Commercial Cleaning, Linen Rental and Laundering, Post Construction Cleanin…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=The%20Furies%20Cleaning%20Service%20of%20Cape%20Cod&query_place_id=ChIJ20DN5Dpn-4kRtYNSjb-CI5I): 3.9★ from 37 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=The%20Furies%20Cleaning%20Service%20of%20Cape%20Cod&query_place_id=ChIJ20DN5Dpn-4kRtYNSjb-CI5I): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/wellfleet/profile/house-cleaning/the-furies-team-llc-0021-186398): Listed on this source
- [Yelp](https://www.yelp.com/biz/the-furies-cleaning-service-of-cape-cod-wellfleet): Listed on this source
- [Official Website](http://furiescapecodcleaning.com): Self-reported profile and service details
- [Exa](https://www.thefuriesonline.com/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Whitney Reid · 2025-01-23**: Great work! Staff is thorough, fast and lovely. Will definitely hire again!
- **5/5 · Google Reviews · Ellen Cameron · 2025-01-21**: Terrific service! Reasonable, thorough & prompt!
- **5/5 · Google Reviews · Pamela Zuckerman · 2025-01-18**: reliable, friendly to deal w on phone, good job, reasonable prices.
- **4/5 · Google Reviews · Robert Mosher · 2025-01-17**: The Furies are dependable and do a very good job at changeover cleanings between rentals.
- **5/5 · Google Reviews · stacy weiss · 2025-01-17**: The Furies are the best!  I highly recommend them.
- **5/5 · Google Reviews · Karen Seery · 2025-01-17**: The Furies have always done an amazing job cleaning and they are so professional!
- **2/5 · Google Reviews · nancy gonchar · 2025-01-17**: Last summer the cleaning service was usually ok but I had trouble with the consistency of time and personnel. I have used this service for many years and I really miss the reliability and consistency of staff and cleaning times. In addition, when we are not living there the crew always leaves window…
- **5/5 · Google Reviews · Victoria Solomon · 2025-01-17**: The Furies always do an excellent, thorough cleaning. The house sparkles after they’ve been there.
- **5/5 · Google Reviews · Polly Horton · 2025-01-17**: I've had The Furies do the move out cleaning of summer cottages I rented for the past 4 years.  Scheduling is flexible.  It is proactive, as it costs less than the deposit for a cottage and it relieves my stress, as I have a higher standard than the grandchildren I host.  The teams have always been …
- **5/5 · Google Reviews · Jane Modoono · 2025-01-17**: Great service! Kind people! Beautiful linens…

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Data freshness: last scanned 2026-08-22T10:49:28.900Z.
Cite as: The Furies Cleaning Service of Cape Cod — Tavlee (https://tavlee.com/contractor/the-furies-cleaning-service-of-cape-cod-wellfleet)
Source: https://tavlee.com/contractor/the-furies-cleaning-service-of-cape-cod-wellfleet