# The Junkluggers of Greater Boston

**Trade:** Junk Removal · **Franchise of:** The Junkluggers · **Address:** 25 Northern Ave, Boston, MA 02210, USA · **Phone:** (617) 431-8161 · **Website:** https://www.junkluggers.com/greater-boston/?utm_source=gbp&utm_medium=organic&utm_campaign=632530_-JL0050- · **Languages:** English

**Rating: 3.9/5** (high confidence) — from 172 reviews across 6 sources.
97% of sentiment-scored reviews read net-positive. Last 6 months: 23 reviews, 2 negative.

## The honest read

The Junkluggers of Greater Boston runs on speed and the crews who show up — nearly every review names names: Steve, Brandon, Mike, Taylor, Joe, Frank Theodat, the list goes on. The recurring story is a full basement, garage or office cleared out in well under an hour, often with the team texting a heads-up when they're 20 or 30 minutes out.

The donation-and-recycling pitch shows up as more than marketing in the reviews — customers describe furniture set aside for charity rather than the dump, and in an April 2026 review a customer recounted meeting the company's Frank Theodat at a free electronics-recycling event at Milton Academy, then getting a $150 quote for an oversized couch and TV pickup a few days later. Pricing comes up often as reasonable or below competitors' quotes, usually given up front before anything is loaded.

With a review history stretching back to 2021 across six sources, the overwhelming majority are five stars, but not every job has gone smoothly. A July 2026 customer described a rough one: items broken apart with a sledgehammer instead of being set aside, a metal file cabinet dragged down a hardwood hallway, and a second crew needed to finish the cleanup — a sharp outlier next to the usual praise. Two other 2026 reviews flagged smaller friction: one customer felt pushed to tip after being told about it more than once, and another was told over the phone that yard waste would be taken, only to be turned down once the truck arrived. Its Better Business Bureau page shows a B- grade with one complaint on file.

For a straightforward cleanout — a full basement, an emptied office, an elderly relative's home — this is a company reviewers keep calling back for repeat jobs. Worth confirming exactly what will and won't be hauled away, and how careful the crew will be with flooring and walls, before booking.

**Strengths:**
- Named crews, fast turnaround — most jobs cleared in under an hour
- Donates and recycles — items rerouted from landfills whenever possible
- Upfront pricing — quotes given before the truck is loaded

**Concerns:**
- One job, real damage — a sledgehammer used and a floor dragged in a July 2026 complaint
- Tipping pressure, yard-waste gap — flagged in a couple of 2026 reviews

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Reviewers repeatedly describe crews finishing large cleanouts in under an hour, often naming the workers by name. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRME15MDJSbWRoYWxadmVFbDZOelJ3VGtKbE0yYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOkQ0My02RmdhalZveEl6NzRwTkJlM2c%7C%7C?hl=en) — “5★ I would definitely use again! They were fast & efficient!
They were in & out within 30-40 which included emptying 4 rooms of furniture. T…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVeU5YRnNSMnhJTFMxbmVGOXRXVmx5YlRkbFdFRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOjUyNXFsR2xILS1neF9tWVlybTdlWEE%7C%7C?hl=en) — “5★ The team is very professional, from the first conversation and estimate at the house, Steve was in constant contact and was great to work…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paQmRtaFRRV1JPZEZrdFEwRjNaV2N3YVdrMFkyYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOjZBdmhTQWROdFktQ0F3ZWcwaWk0Y2c%7C%7C?hl=en) — “5★ Painless experience for a job that involved junking a dinner table, a couch with a fold out bed, a love seat, a metal bunk bed frame, thr…”
- Multiple reviews credit the company with donating or recycling items rather than dumping them, including a 2026 electronics-recycling event. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paTFdWa3pabkJJVW5rdFlqQXdXVEJuU25Wa2VVRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOjZLWVkzZnBIUnktYjAwWTBnSnVkeUE%7C%7C?hl=en) — “5★ Liam and Steve were awesome! They were really kind and efficient and easy to work with. We had a lot of furniture that we had tried to do…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5T2J6Tk1NVXRQYUc5dFRXUlhMVGRTZVV0VFgyYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOl9ObzNMMUtPaG9tTWRXLTdSeUtTX2c%7C%7C?hl=en) — “5★ I met Frank Theodat from the JunkLuggers at the free electronics recycling they provided at Milton Academy on Earth Day. He asked me to s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Kb05rWnhaR2c0Tm5KUFNFa3dUMms1VlRCSFpHYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOnJoNkZxZGg4NnJPSEkwT2k5VTBHZGc%7C%7C?hl=en) — “5★ The guys from Junkluggers of Greater Boston moved an oversized chair for me efficiently and amazingly quickly. I appreciate the fact that…”
- Reviewers cite competitive, transparent pricing quoted up front before loading. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKWE1HTktNbVJCVWtRMFYwMUtaWGw1U0hoWmEwRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOkJXMGNKMmRBUkQ0V01KZXl5SHhZa0E%7C%7C?hl=en) — “5★ On time, efficient, 30% less expensive than competitors.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Fd2FFbzNTVmg2ZEVOVmJrSlRTMFF6YTFSMVpHYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOnEwaEo3SVh6dENVbkJTS0Qza1R1ZGc%7C%7C?hl=en) — “5★ It was easy to schedule with the online system and get confirmations. The team called when they were 20 mins away. Brandon and Calvin wer…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205cmEzTTJjR2t6UWxKS2FrOWFUMk5PUmpWc09WRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOm9ra3M2cGkzQlJKak9aT2NORjVsOVE%7C%7C?hl=en) — “5★ They did a quick and great job (at a fair price)  clearing our basement of unwanted items!”
- A July 2026 customer reported items smashed apart with a sledgehammer and a metal cabinet dragged across a hardwood floor, requiring a second crew to return. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0RWFVcFNiSFJQVm5KaE0wcE5NMWhyUm5wU1FVRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOktEaUpSbHRPVnJhM0pNM1hrRnpSQUE%7C%7C?hl=en) — “1★ Junk luggers did nothing more than that on July 13. Lugged stuff. No attempt made to save or donate. Anything big or heavy was done in wi…”
- A 2026 review described a late arrival paired with repeated tipping prompts, and another described a broken promise to haul yard waste. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oVGNEbDJXbFJFVm10UFRuZElORXRMVjBwdlZIYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOmhTcDl2WlREVmtPTndINEtLV0pvVHc%7C%7C?hl=en) — “3★ Very quick getting everything in and out, but was not impressed with how late they arrived. As well a tip should be something the custome…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxUWJqTkpiVGxMTUV4bGIzVXdSblZwZDE4dGVFRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOk1QbjNJbTlLMExlb3UwRnVpd18teEE%7C%7C?hl=en) — “3★ I was told over the phone that they would remove yard waste but one the truck arrived they said they would not take yard waste…very frust…”
- Better Business Bureau lists a B- grade and one complaint on file. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/junk-removal/the-junkluggers-of-greater-boston-0021-553887) — “Better Business Bureau grade: B-”
  - [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/junk-removal/the-junkluggers-of-greater-boston-0021-553887) — “1 complaint(s) on file (count only)”
- Handles full-property cleanouts including basements, offices, and estate cleanouts, plus heavy single-item removal. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CelduaEVWWGhEWjNGMFVGZFpWekpKTTBsSmRGRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOnBzWnhEVXhDZ3F0UFdZVzJJM0lJdFE%7C%7C?hl=en) — “5★ I am the landlord for a two-family in Cambridge and recently needed to get rid of a bunch of stuff that had accumulated in the basement. …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pVeU5YRnNSMnhJTFMxbmVGOXRXVmx5YlRkbFdFRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOjUyNXFsR2xILS1neF9tWVlybTdlWEE%7C%7C?hl=en) — “5★ The team is very professional, from the first conversation and estimate at the house, Steve was in constant contact and was great to work…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GdmJXTnBSMXBqWm5oRVJYSnlkVE5UVkVka2VuYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOmFvbWNpR1pjZnhERXJydTNTVEdkenc%7C%7C?hl=en) — “5★ We had the best experience with Mike F and Andrik! They were communicative, efficient, kind and flexible, especially given the busy neigh…”
- Specializes in Junk Removal _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xORGRXWlBNVFJYVWtONFFVSXhVMUZTTWpSRVRsRRAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOlNDdWZPMTRXUkN4QUIxU1FSMjRETlE%7C%7C?hl=en) — “5★ Steve and Matt did a fantastic job cleaning out my client’s house. They were professional, friendly with a “can do” spirit. They did a be…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsdFYzbG9SamhMYW10MlprVnRTa1ZMVVdGMlUzYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOlltV3loRjhLamt2ZkVtSkVLUWF2U3c%7C%7C?hl=en) — “5★ Excellent service. The team came on time and removed everything from my apartment professionally. They were respectful, fast, and very or…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paQmRtaFRRV1JPZEZrdFEwRjNaV2N3YVdrMFkyYxAB!2m1!1s0x0:0x99d7f0bcf01157ce!3m1!1s2@1:CAIQACodChtycF9oOjZBdmhTQWROdFktQ0F3ZWcwaWk0Y2c%7C%7C?hl=en) — “5★ Painless experience for a job that involved junking a dinner table, a couch with a fold out bed, a love seat, a metal bunk bed frame, thr…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=The%20Junkluggers%20of%20Greater%20Boston&query_place_id=ChIJLZrVjc1444kRzlcR8Lzw15k): 4.9★ from 442 ratings
- [Exa](https://greennewton.org/news/greenexpo-highlight-explore-sustainable-junk-removal-with-junkluggers/): 2 web mentions across the open web (each linked to its source)
- [Official Website](https://www.junkluggers.com): Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/boston/profile/junk-removal/the-junkluggers-of-greater-boston-0021-553887): Listed on this source
- [Local Chambers of Commerce](https://crrc.charlesriverchamber.com/needtoknows/Details/the-hierarchy-of-shopping-175285): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=The%20Junkluggers%20of%20Greater%20Boston&query_place_id=ChIJLZrVjc1444kRzlcR8Lzw15k): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “# The team at The Junkluggers of Boston is above and beyond the rest. There isn't a single one of The Junkluggers core values that was missed on this job. We can't thank … | Daniel DeNault · LinkedIn …” — linkedin.com (2026-02-03) — https://www.linkedin.com/posts/dandenault_the-team-at-the-junkluggers-of-boston-is-activity-7424475506449854464--aVP
- “The following is an interview with Frank Theodat, Business Development Associate at Junkluggers, in which he explains how Junkluggers works with Newton residents and others in the greater Boston area.” — greennewton.org (2024-10-07) — https://greennewton.org/news/greenexpo-highlight-explore-sustainable-junk-removal-with-junkluggers/

## Recent reviews

- **5/5 · Google Reviews · Jasimo · 2026-07-31**: Steve and Matt did a fantastic job cleaning out my client’s house. They were professional, friendly with a “can do” spirit. They did a beautiful job.
- **5/5 · Google Reviews · Melissa Kinch · 2026-07-29**: The Junk Luggers came for our estimate, gave us a quote, and were able to take our stuff that same day! They were quick (only took about 45 minutes for 3/4 of a truck) and thoughtful, setting aside items to be donated and recycled, and were kind and considerate. We had a great experience!
- **5/5 · Google Reviews · Lauren B · 2026-07-25**: Joe and Antony were fabulous.  Looking forward to round 2.
- **5/5 · Google Reviews · SOPMOD Cataroo · 2026-07-20**: Fantastic work, super quick and incredibly efficient!
- **5/5 · Google Reviews · Patrick McGuire · 2026-07-16**: I had an excellent experience working with Junkluggers for my job. Everyone I interacted with was wonderful, both when I called for scheduling and also the workers who gave us the quote and removed everything from our office. We had to reschedule and change appointment types, and the amount of stuff…
- **1/5 · Google Reviews · Paul Hurney · 2026-07-14**: Junk luggers did nothing more than that on July 13. Lugged stuff. No attempt made to save or donate. Anything big or heavy was done in with a sledgehammer
A metal file cabinet was dragged down a hardwood floor hallway.
A second more able crew had to come back today to clean up

JULY 16
your email bo…
- **5/5 · Google Reviews · Sattam Alqahtani · 2026-06-29**: Excellent service. The team came on time and removed everything from my apartment professionally. They were respectful, fast, and very organized. The work was clean and smooth from start to finish. I highly recommend them.
- **5/5 · Google Reviews · Maggie Gray · 2026-06-22**: I am the landlord for a two-family in Cambridge and recently needed to get rid of a bunch of stuff that had accumulated in the basement.  I was super overwhelmed and genuinely having a panic attack about how much stuff there was and how much work it was going to be, so I called Junkluggers.  Liam an…
- **5/5 · Google Reviews · Reade Armstrong · 2026-06-19**: Wow ! This company is amazing ! When it’s come to setting up appointments, communication , and getting the junk out. Steve and Brandon called early to give me a heads up they were on the way and time and they showed up at the exact time they said. Before even moving anything they gave estimates and …
- **4/5 · Google Reviews · Virginia Schaefer · 2026-06-12**: The JunkLuggers did great. They were friendly, quick, and thorough. Please note that I've also posted a review through a link given via text message.

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Data freshness: last scanned 2026-08-07T18:52:08.690Z.
Cite as: The Junkluggers of Greater Boston — Tavlee (https://tavlee.com/contractor/the-junkluggers-of-greater-boston-boston)
Source: https://tavlee.com/contractor/the-junkluggers-of-greater-boston-boston