# The Kitchen Lady & Co. Inc.

**Trade:** Bathroom Remodel · **Address:** 5645 US-6, Eastham, MA 02642 · **Phone:** (508) 240-6688 · **Website:** https://www.thekitchenlady.com/ · **Languages:** English

**Rating: 3.2/5** (low confidence) — from 2 reviews across 8 sources.

## The honest read

The Kitchen Lady & Co. Inc. is a kitchen and bathroom design-build studio in Eastham, on Cape Cod, run by owner-operator Gail Magliozzi. The company has been incorporated since 1996 (about 30 years), and the company's own site describes over 20 years designing kitchens and baths, with more than a decade of experience elsewhere before Gail relocated her studio to Eastham. The business carries cabinet and countertop lines from Aristokraft, Schrock, Hagerstown, Kountry Kraft, JSI, and Cambria, and describes itself as handling design through construction management for kitchen and bathroom remodels.

Customer feedback is limited but positive: a February 2026 Google review described a kitchen remodel that came in on time and on budget, calling Gail professional and courteous, and a second review called her reliable and motivated to see a job through to the end. Google's page shows a 3.6-star average across 8 ratings, but only these two written reviews could be found — the other six ratings carry no retrievable text, so that lower platform average likely reflects star ratings not visible here.

Before booking, it's worth asking directly about licensing: the Massachusetts state registry confirms the business held Home Improvement Contractor license #175451, but it has since expired, and BuildZoom separately lists a second, unverified license number (#126753) also shown inactive. BBB lists the business at an A+ letter grade, though it is not BBB-accredited, and shows no complaints or government actions on file.

This reads as a small, long-running, owner-run Cape Cod kitchen-and-bath studio with a favorable but limited written review record and a licensing status worth confirming directly with the state before hiring.

**Strengths:**
- On-time kitchen remodel — reviewer praised professional, on-budget completion
- Owner-operator experience — Gail brings 20+ years in kitchen/bath design
- Established Cape Cod studio — operating in Eastham since 1996

**Concerns:**
- Expired HIC license — state registry shows #175451 lapsed
- Unretrieved Google ratings — 6 of 8 star ratings have no review text
- Not BBB Accredited — A+ grade shown but accreditation not sought

**Where sources disagree:**
- BuildZoom lists two different license numbers for this business (#175451 and #126753) under inconsistent type labels (General Contractor vs Home Improvement Contractor); only #175451 is confirmed by the state registry as this business's own, and both show expired/inactive.
- A Google review claims the owner 'has been in the business for over 40 years,' but BBB records the company incorporated in 1996 (~30 years) and the company's own site describes the owner's kitchen/bath tenure as 'over 20 years' — the customer's tenure claim appears overstated relative to the business's own record.
- Google's 3.6-star average across 8 ratings is notably lower than the two 5-star reviews retrievable here, implying unretrieved lower ratings among the other 6.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Based in Eastham, Massachusetts, incorporated since 1996 (about 30 years), owner-operated by Gail Magliozzi, a kitchen and bathroom designer. _(confidence: high)_
  - [Official Website](https://www.thekitchenlady.com) — “Company history (self-reported): Owner Gail has over 20 years in the kitchen/bath design business, with over a decade of experience elsewher…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223) — “BBB profile for The Kitchen Lady & Co., Inc. in Eastham, MA: A+ letter grade but NOT BBB Accredited, in business since 1996 (30 years per th…”
  - [Official Website](https://www.thekitchenlady.com) — “Ownership (self-reported): Owner-operated by Gail, a kitchen & bathroom designer.”
- Kitchen and bathroom design-build studio carrying cabinet and countertop product lines from Aristokraft, Schrock, Hagerstown, Kountry Kraft, JSI, and Cambria. _(confidence: high)_
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: JSI Countertops”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Kountry Kraft Cabinetry”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Cambria Quartz Countertops”
  - [Official Website](https://www.thekitchenlady.com) — “A kitchen and bathroom design-build studio in Eastham on Cape Cod offering general construction, remodeling, and construction management, ca…”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Schrock Custom Cabinetry”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Aristokraft Cabinetry”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Hagerstown Kitchen Cabinets”
- A February 2026 Google review described a kitchen remodel completed on time and on budget, calling Gail professional and courteous. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKclgzWlFia3M0WjJnMmVVWXpXRlYyVmt3M2VVRRAB!2m1!1s0x0:0x910f181c2142833f!3m1!1s2@1:CAIQACodChtycF9oOkJrX3ZQbks4Z2g2eUYzWFV2Vkw3eUE%7C%7C?hl=en) — “5★ Recently remodeled my kitchen I went through the kitchen lady: Gail. I found her to be professional, courteous and completed the job on t…”
- A second Google review called Gail reliable, dependable, and motivated to see the job through correctly. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTk5ITTVURnBFZEc1bFYyazRORVJEYWxCblRIYxAB!2m1!1s0x0:0x910f181c2142833f!3m1!1s2@1:CAIQACodChtycF9oOmlNNHM5TFpEdG5lV2k4NERDalBnTHc%7C%7C?hl=en) — “5★ For those looking for a good reliable general contractor. this is the one for you, She’s very reliable, dependable and she is motivated t…”
- The state registry confirms this business held Home Improvement Contractor license #175451, which has since expired; BuildZoom separately lists a second, unverified license number (#126753) also shown inactive. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 175451 registry-verified expired — registry holder of record: THE KITCHEN LADY & CO, INC.”
  - [BuildZoom](https://www.buildzoom.com/contractor/the-kitchen-lady-co-inc) — “Licence listed on BuildZoom: General Contractor license #175451 (BuildZoom lists type as Home Improvement Contractor) — Massachusetts, expir…”
  - [BuildZoom](https://www.buildzoom.com/contractor/the-kitchen-lady-co-inc) — “Licence listed on BuildZoom: License #126753 (Home Improvement Contractor) — Massachusetts, status Inactive, at one point cancelled per Mass…”
  - [BuildZoom](https://www.buildzoom.com/contractor/the-kitchen-lady-co-inc) — “BuildZoom profile for the Kitchen Lady & Co, Inc (5645 RT 6, Eastham, MA), owner Gail Magliozzi: no reviews received, BuildZoom Score 0 beca…”
- Google shows a 3.6-star average across 8 ratings, but only 2 written reviews (both 5-star) are retrievable, implying lower star-only ratings not captured here. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKclgzWlFia3M0WjJnMmVVWXpXRlYyVmt3M2VVRRAB!2m1!1s0x0:0x910f181c2142833f!3m1!1s2@1:CAIQACodChtycF9oOkJrX3ZQbks4Z2g2eUYzWFV2Vkw3eUE%7C%7C?hl=en) — “5★ Recently remodeled my kitchen I went through the kitchen lady: Gail. I found her to be professional, courteous and completed the job on t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTk5ITTVURnBFZEc1bFYyazRORVJEYWxCblRIYxAB!2m1!1s0x0:0x910f181c2142833f!3m1!1s2@1:CAIQACodChtycF9oOmlNNHM5TFpEdG5lV2k4NERDalBnTHc%7C%7C?hl=en) — “5★ For those looking for a good reliable general contractor. this is the one for you, She’s very reliable, dependable and she is motivated t…”
  - [Google](https://www.google.com/maps/search/?api=1&query=The%20Kitchen%20Lady%20%26%20Co.%20Inc.&query_place_id=ChIJ22l4xDtm-4kRP4NCIRwYD5E) — “Google: 3.6★ from 8 ratings”
- Not BBB Accredited, though BBB assigns an A+ letter grade; no complaints or government actions shown on the BBB profile. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223) — “BBB profile for The Kitchen Lady & Co., Inc. in Eastham, MA: A+ letter grade but NOT BBB Accredited, in business since 1996 (30 years per th…”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.thekitchenlady.com) — “A kitchen and bathroom design-build studio in Eastham on Cape Cod offering general construction, remodeling, and construction management, ca…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223) — “Services offered (Better Business Bureau): Kitchen Remodeling, Bathroom Remodeling”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Official Website](https://www.thekitchenlady.com) — “A kitchen and bathroom design-build studio in Eastham on Cape Cod offering general construction, remodeling, and construction management, ca…”
  - [Official Website](https://www.thekitchenlady.com) — “Stated certification/affiliation: Schrock Custom Cabinetry”
  - [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223) — “Services offered (Better Business Bureau): Kitchen Remodeling, Bathroom Remodeling”
- Also offers General Contractor / Remodeling _(confidence: low)_
  - [Official Website](https://www.thekitchenlady.com) — “A kitchen and bathroom design-build studio in Eastham on Cape Cod offering general construction, remodeling, and construction management, ca…”

## License

Status: **expired** (#175451, hic) — verified against the official MA state registry on 2026-08-22, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=The%20Kitchen%20Lady%20%26%20Co.%20Inc.&query_place_id=ChIJ22l4xDtm-4kRP4NCIRwYD5E): 3.6★ from 8 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=The%20Kitchen%20Lady%20%26%20Co.%20Inc.&query_place_id=ChIJ22l4xDtm-4kRP4NCIRwYD5E): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/eastham/profile/kitchen-remodel/the-kitchen-lady-coinc-0021-83223): Listed on this source
- [Yelp](https://www.yelp.com/biz/the-kitchen-lady-eastham): Listed on this source
- [Official Website](https://www.thekitchenlady.com): Self-reported profile and service details
- [Local Chambers of Commerce](https://members.easthamchamber.com/list/member/kitchen-tech-eastham-2730): Listed on this source
- [Exa](https://reviews.birdeye.com/the-kitchen-lady-co-146925734953472): 0 web mentions across the open web (each linked to its source)
- [BuildZoom](https://www.buildzoom.com/contractor/the-kitchen-lady-co-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Judith Camara · 2026-02-18**: Recently remodeled my kitchen I went through the kitchen lady: Gail. I found her to be professional, courteous and completed the job on time & on budget. Great Job!
- **5/5 · Google Reviews · Fran · 2026-02-15**: For those looking for a good reliable general contractor. this is the one for you, She’s very reliable, dependable and she is motivated to lead your job to ensure it gets done right. Regardless of that others may say. She’s been in the business for over 40 years. And she assured me that the job will…

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Data freshness: last scanned 2026-08-22T06:12:42.326Z.
Cite as: The Kitchen Lady & Co. Inc. — Tavlee (https://tavlee.com/contractor/the-kitchen-lady-and-co-inc-eastham)
Source: https://tavlee.com/contractor/the-kitchen-lady-and-co-inc-eastham