--- title: "THE POOL DOCTOR OF RHODE ISLAND" description: "The Pool Doctor of Rhode Island holds 4.8 stars from 205 Google ratings. On its Houzz profile, the company says it has operated since 1989 and specializes " doc_version: "2026-10-06" last_updated: "2026-10-06" --- # THE POOL DOCTOR OF RHODE ISLAND **Trade:** Pool Cleaning · **Address:** Coventry, RI · **Phone:** (401) 392-1300 · **Website:** https://splashtime.com/ · **Languages:** English **Rating: 3.5/5** (medium confidence) — from 9 reviews across 7 sources. 78% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 1 negative. ## The honest read The Pool Doctor of Rhode Island holds 4.8 stars from 205 Google ratings. On its Houzz profile, the company says it has operated since 1989 and specializes in the construction and restoration of vinyl swimming pools, along with openings, closings, salt generators, heaters, pumps and filters. A page on aquamagazine.com names it a 2023 AQUA 100 Winner. A recent Google customer says the Pool Doctor team manages and repairs their in-ground pool and that you always get to speak with a human. A recent Google customer says their parents used the business and that the owners and staff know the product. In a 2018 Houzz review, a customer said Ron the owner found a semi-hidden leak within a week, repaired it, and the water level had not dropped in 3 days. A 2017 Houzz customer said Deb sat down with them in the store and explained each piece of equipment, its job and the warranties before the pool was installed, and that her husband came several times after the job to go over chemicals. A 2015 Houzz customer said the start was a month behind and that two men, Ron and Willie, put in the pool. A recent Google customer says water tests are not free unless you buy their products and calls the products way overpriced. A 2023 Houzz customer said the business would not supply lost pool cover tools and charged $180 to take the cover off. Its Better Business Bureau grade is an A+. **Strengths:** - A found leak — a 2018 customer said Ron located a semi-hidden leak - An install walkthrough — a 2017 customer said Deb explained each piece of equipment - Human contact — a recent customer says you always speak with a human **Concerns:** - Water test policy — a recent customer says tests are free only with purchase - A cover removal fee — a 2023 customer said it cost $180 without tools ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.8 stars from 205 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=The%20Pool%20Doctor%20of%20Rhode%20Island%2C%20Inc.&query_place_id=ChIJY2CJl8bK5YkRRs_i3Sr30lw) — “Google: 4.8★ from 205 ratings” - The company says on Houzz it has operated since 1989 and specializes in vinyl swimming pool construction and restoration _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943) — “About (Houzz profile, the business's own statement): Operating since 1989. Specializing in the construction and restoration of vinyl swimmin…” - Named a 2023 AQUA 100 Winner on aquamagazine.com _(confidence: medium)_ - [Local News](https://www.aquamagazine.com/retail/article/15353048/2023-aqua-100-winner-the-pool-doctor-of-rhode-island) — “aquamagazine.com — 2023 AQUA 100 Winner: The Pool Doctor of Rhode Island” - A recent customer says the team manages and repairs their in-ground pool _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKcWMwWlpPREpuTVRSdU9VaDNaRTg1VFRWYWVYYxAB!2m1!1s0x0:0x5cd2f72adde2cf46!3m1!1s2@1:CAIQACodChtycF9oOlJqc0ZZODJnMTRuOUh3ZE85TTVaeXc%7C%7C?hl=en) — “5★ The Pool Doctor is the only team I’d trust to manage and repair my in ground pool. They are incredibly responsive and professional. They …” - A 2018 customer said Ron the owner found and repaired a semi-hidden pool leak _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943) — “5★ We had a mysterious leak in our pool that resurfaced after 3 years. We were clients of another pool store in coventry. They refused to in…” - A 2017 customer described a pool installation explained step by step by Deb _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943) — “5★ From the first day I met Deb I knew I wanted pool Dr to instal our pool. She sat down with me right in the store and explained from the m…” - A recent customer says water tests are not free unless you buy their products _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sU1JHTkRNMnMyV0RKMVgyaExTVVp5TW5vdE1XYxAB!2m1!1s0x0:0x5cd2f72adde2cf46!3m1!1s2@1:CAIQACodChtycF9oOnlSRGNDM2s2WDJ1X2hLSUZyMnotMWc%7C%7C?hl=en) — “1★ Water tests are not free unless you buy their products. The products are way over priced and the recommendations to put in your pool are …” - A 2023 customer said they were charged $180 to take a pool cover off _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943) — “1★ DO NOT BUY THE POOL COVER FROM THEM!!! if you unfortunately lose or misplace any tools… they do not supply them and charge $180 to take t…” - Better Business Bureau grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ri/coventry/profile/pool-contractors/the-pool-doctor-of-rhode-island-inc-0021-105345) — “Better Business Bureau grade: A+” - Specializes in Pool Cleaning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKcWMwWlpPREpuTVRSdU9VaDNaRTg1VFRWYWVYYxAB!2m1!1s0x0:0x5cd2f72adde2cf46!3m1!1s2@1:CAIQACodChtycF9oOlJqc0ZZODJnMTRuOUh3ZE85TTVaeXc%7C%7C?hl=en) — “5★ The Pool Doctor is the only team I’d trust to manage and repair my in ground pool. They are incredibly responsive and professional. They …” - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943) — “About (Houzz profile, the business's own statement): Operating since 1989. Specializing in the construction and restoration of vinyl swimmin…” ## License Status: **not_found** — verified against the official RI state registry, never self-reported. Re-check at the official registry: https://crb.ri.gov/search/contractor-search ## Sources - [Better Business Bureau](https://www.bbb.org/us/ri/coventry/profile/pool-contractors/the-pool-doctor-of-rhode-island-inc-0021-105345): Listed on this source - [Official Website](https://splashtime.com): 37 yrs in business · Self-reported profile and service details - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/the-pool-doctor-of-rhode-island-inc-pfvwus-pf~562180943): 4.0★ from 4 ratings - [Local News](https://www.aquamagazine.com/retail/article/15353048/2023-aqua-100-winner-the-pool-doctor-of-rhode-island): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=THE%20POOL%20DOCTOR%20OF%20RHODE%20ISLAND&query_place_id=ChIJY2CJl8bK5YkRRs_i3Sr30lw): Listed on this source - [Yelp](https://www.yelp.com/biz/the-pool-doctor-of-rhode-island-coventry): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=THE%20POOL%20DOCTOR%20OF%20RHODE%20ISLAND&query_place_id=ChIJY2CJl8bK5YkRRs_i3Sr30lw): 4.8★ from 205 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “2023 AQUA 100 Winner: The Pool Doctor of Rhode Island” — aquamagazine.com — https://www.aquamagazine.com/retail/article/15353048/2023-aqua-100-winner-the-pool-doctor-of-rhode-island ## Recent reviews - **5/5 · Google Reviews · Steve Chabot · 2026-09-28**: top notch service here from the owners and and every employee i interacted with . they reaally know the product and professional, personable. my parents used then and now i will use them and recommend them to ever is looking for a pool or a spa! id i could rate more than five stars i would! - **5/5 · Google Reviews · Robert Maddock · 2026-09-24**: Great company and personnel! Knowledgeable, professional, responsive and friendly staff all around. - **5/5 · Google Reviews · Marie Woolery · 2026-09-06**: Everyone treats you like family. Top-tier customer service. - **5/5 · Google Reviews · Brett Beaubien · 2026-09-04**: The Pool Doctor is the only team I’d trust to manage and repair my in ground pool. They are incredibly responsive and professional. They do things the right way and you always get to speak with a human. They don’t pass you off to an AI agent. And they have a lovable chocolate lab named Winston who r… - **1/5 · Google Reviews · Madison S · 2026-08-17**: Water tests are not free unless you buy their products. The products are way over priced and the recommendations to put in your pool are excessive. So if you enjoy over paying for unnecessary chemicals, go ahead and stop by here. Also, if you have children with you beware when you first walk in they… - **1/5 · Houzz · HU-826392692 · 2023-06-21**: DO NOT BUY THE POOL COVER FROM THEM!!! if you unfortunately lose or misplace any tools… they do not supply them and charge $180 to take the cover off!!! SO DISAPPOINTED!!! Then I was told… they will NEVER come back!!! - **5/5 · Houzz · HU-978063600 · 2018-07-25**: We had a mysterious leak in our pool that resurfaced after 3 years. We were clients of another pool store in coventry. They refused to investigate the issue and we went to pool doctor and they took us on as clients sight unseen. Within a week Ron the owner found the leak, which was semi hidden, he r… - **5/5 · Houzz · Denise Otrando Coletta · 2017-08-23**: From the first day I met Deb I knew I wanted pool Dr to instal our pool. She sat down with me right in the store and explained from the moment the first shovel hit the ground until the day the pool would be complete!! She explain each piece of equipment their job and warranties! I felt very comforta… - **5/5 · Houzz · Sandra Mathieu · 2015-08-28**: We were a month behind starting but well worth the wait. The owner kept me appraised of all aspects. Only two men put in the pools, Ron and Willie,very happy to answer questions. pool started a week ago yesterday and will be finished in three working days.I cannot wait to jump into a mineral spa sal… --- Data freshness: last scanned 2026-10-04T21:31:27.012Z. Cite as: THE POOL DOCTOR OF RHODE ISLAND — Tavlee (https://tavlee.com/contractor/the-pool-doctor-of-rhode-island-coventry) Source: https://tavlee.com/contractor/the-pool-doctor-of-rhode-island-coventry ## Sitemap [Full site index](https://tavlee.com/sitemap.md)