--- title: "The Trading Post" description: "The Trading Post sells and services wood, pellet and gas stoves and fireplaces; its website lists gas fireplaces, fireplace inserts, wood stoves and pellet" doc_version: "2026-10-10" last_updated: "2026-10-10" --- # The Trading Post **Trade:** Chimney Services · **Address:** 314 Kent Rd, New Milford, CT 06776 · **Phone:** (860) 354-3276 · **Website:** http://www.trading-post-ct.com/ · **Languages:** English **Rating: 3.8/5** (medium confidence) — from 17 reviews across 7 sources. 82% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read The Trading Post sells and services wood, pellet and gas stoves and fireplaces; its website lists gas fireplaces, fireplace inserts, wood stoves and pellet stoves, and it says it has been in business 54 years. A 2023 Reddit commenter said it has locations in Newtown and New Milford and is a Harman dealer. A 2024 customer bought a Mendota gas fireplace insert after visiting several distributors, said the company came to the house to take measurements when others would not, and called the install efficient and professional. A 2023 customer said two workers cleaned a pellet stove, checked the chimney and left the area clean. A 2023 customer who bought a stove 15 years earlier said the service department fixed a problem in about an hour. A 2022 customer said they ordered a full chimney liner at the New Milford branch; when the installers came and checked the chimney, they found a full liner was already installed, and the balance was refunded. That 2022 customer said they came back another day and installed the piece needed on a second chimney. A 2022 customer rebuilding an old pellet stove said Dave walked them through what was needed over the phone. A 2024 customer said they contacted the company numerous times about a difficult install and never got a call back. A 2024 customer pricing inserts said the salesman seemed not interested. A 2022 customer warned against letting one of its workers do any work. On Google it holds 4.4 stars from 46 ratings, and its Better Business Bureau grade is A+. **Strengths:** - In-home measuring — a 2024 customer said they measured when others would not - Pellet stove cleaning — a 2023 customer said two workers left the area clean - Liner refund — a 2022 customer was refunded for a liner not needed **Concerns:** - No call back — a 2024 customer's repeated contacts about an install went unreturned - Sales interest — a 2024 customer said the salesman seemed not interested ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Website lists gas fireplaces, fireplace inserts, wood stoves and pellet stoves _(confidence: high)_ - [Official Website](http://www.trading-post-ct.com) — “About (self-reported, verbatim): Fireplaces & Stoves Gas Fireplaces Fireplace Inserts Gas Stoves Logsets Wood Fireplaces Fireplace Inserts W…” - A 2023 Reddit commenter said it has locations in Newtown and New Milford _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/PelletStoveTalk/comments/179ycqs/western_ct_pellet_choices/k5h67wx/) — “r/PelletStoveTalk — The Trading Post is great. They have locations in Newtown and New Milford and are a Harman dealer.” - A 2024 customer said the company measured at the house and the gas insert install was efficient _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQOEtucktnEAE!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIDP8KnrKg%7C%7C?hl=en-US) — “5★ Bought a Mendota gas fireplace insert from them after visiting several distributers. Linda was very knowledgeable and streamlined the who…” - A 2023 customer said two workers cleaned a pellet stove and checked the chimney _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxa0tMNzF3RRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIC1kKL71wE%7C%7C?hl=en-US) — “5★ The 2 workers cleaned my pellet stove and checked my chimney. They were efficient, courteous and clean. They protected my many decoration…” - A 2022 customer said installers found a full liner already in place and the balance was refunded _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXOUlfS3B3RRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIDW9I_KpwE%7C%7C?hl=en-US) — “5★ Great customer service and above all a business with integrity. We were told by a different chimney sweeping company two years ago that w…” - A 2024 customer said repeated contacts about a difficult install got no call back _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURENXFqd2tBRRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIDD5qjwkAE%7C%7C?hl=en-US) — “1★ Very poor (ahhhhh, no f/u) follow-up! Didn’t have the decency to call me to tell me they didn’t want (or couldn’t accommodate) my busine…” - A 2024 customer pricing inserts said the salesman seemed not interested _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQxbjdicmRBEAE!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgID1n7brdA%7C%7C?hl=en-US) — “2★ Went to price out inserts. Seemed to me salesmen was not interested. Would have the fourth insert /stove if bought.” - Google: 4.4 stars from 46 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=The%20Trading%20Post&query_place_id=ChIJo3_ACe7154kRYYl33jQIoUo) — “Google: 4.4★ from 46 ratings” - Better Business Bureau grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/new-milford/profile/hot-tub-dealers/the-trading-post-0111-5001593) — “Better Business Bureau grade: A+” - Also offers Chimney Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXOUlfS3B3RRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIDW9I_KpwE%7C%7C?hl=en-US) — “5★ Great customer service and above all a business with integrity. We were told by a different chimney sweeping company two years ago that w…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxa0tMNzF3RRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIC1kKL71wE%7C%7C?hl=en-US) — “5★ The 2 workers cleaned my pellet stove and checked my chimney. They were efficient, courteous and clean. They protected my many decoration…” - Specializes in HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQOEtucktnEAE!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIDP8KnrKg%7C%7C?hl=en-US) — “5★ Bought a Mendota gas fireplace insert from them after visiting several distributers. Linda was very knowledgeable and streamlined the who…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMxcW83ZC13RRAB!2m1!1s0x0:0x4aa10834de778961!3m1!1s2@1:CIHM0ogKEICAgIC1qo7d-wE%7C%7C?hl=en-US) — “5★ This company is awesome. Bought my stove 15 years ago. Their service department came today and fixed a problem I created in about an hour…” ## License No license record has been checked yet for this contractor. ## Sources - [Reddit](https://www.reddit.com/r/wow/comments/1w6bp7v/we_need_more_items_available_at_the_trading_post/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=The%20Trading%20Post&query_place_id=ChIJo3_ACe7154kRYYl33jQIoUo): Listed on this source - [Local News](https://news.blizzard.com/en-us/article/24295383/last-call-september-is-a-great-month-to-celebrate-friendship-at-the-trading-post): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/davroc-llc): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=The%20Trading%20Post&query_place_id=ChIJo3_ACe7154kRYYl33jQIoUo): 4.4★ from 46 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/new-milford/profile/hot-tub-dealers/the-trading-post-0111-5001593): Listed on this source - [Official Website](http://www.trading-post-ct.com): 54 yrs in business · Self-reported profile and service details ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “The Trading Post is great. They have locations in Newtown and New Milford and are a Harman dealer.” — u/ck89101 in r/PelletStoveTalk (2023-10-18) — https://www.reddit.com/r/PelletStoveTalk/comments/179ycqs/western_ct_pellet_choices/k5h67wx/ - “Guys at Top Notch and at The Trading Post seem quite easy to work with.” — u/TCPottery in r/Connecticut (2022-10-03) — https://www.reddit.com/r/Connecticut/comments/xu7jok/wood_burning_stove_fireplace_insert/iqu77gq/ ## Recent reviews - **5/5 · Google Reviews · John Tarr · 2026-02-18**: These people are the best. Great service and nice people. - **5/5 · Google Reviews · Bruce allen · 2026-01-09**: knowledgeable sales staff and install techs - **5/5 · Google Reviews · Cathy Maenza · 2025-08-27**: Excellent - **5/5 · Google Reviews · Tom · 2024-11-28**: Bought a Mendota gas fireplace insert from them after visiting several distributers. Linda was very knowledgeable and streamlined the whole process. They were a bit more pricey but worth the money. They came to the house to take measurements (others would not) and the install was efficient and profe… - **1/5 · Google Reviews · MFH the NYC Fly Guy · 2024-04-08**: Very poor (ahhhhh, no f/u) follow-up! Didn’t have the decency to call me to tell me they didn’t want (or couldn’t accommodate) my business (a difficult install); I’d have been ok with the latter. 🦗 🦗 🦗 PS: I contacted them numerous times. Nice guys, nice line of stoves, but no mas! - **5/5 · Google Reviews · Mongo K · 2024-04-05**: Very helpful and there prices are very good - **2/5 · Google Reviews · Robert · 2024-01-10**: Went to price out inserts. Seemed to me salesmen was not interested. Would have the fourth insert /stove if bought. - **5/5 · Google Reviews · Robert Meyers · 2023-12-27**: This company is awesome. Bought my stove 15 years ago. Their service department came today and fixed a problem I created in about an hour. Bob Meyers Newtown CT - **5/5 · Google Reviews · Susan Seiter · 2023-12-20**: The 2 workers cleaned my pellet stove and checked my chimney. They were efficient, courteous and clean. They protected my many decorations around where they worked and left the area clean. would highly recommend this company. - **5/5 · Google Reviews · Rick Lanza · 2023-02-08**: I bought my 1st V.C. stove from them in 2002 and my 2nd in 2015. I went there at first because of price, now I go there because of their service and knowledge! When I had a difficult issue I called Dave and his staff and they were very helpful! Talked me through the issue and didn't try to upsell me… --- Data freshness: last scanned 2026-10-10T01:28:13.479Z. Cite as: The Trading Post — Tavlee (https://tavlee.com/contractor/the-trading-post-new-milford) Source: https://tavlee.com/contractor/the-trading-post-new-milford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)