# Thomas Maxwell Kitchen & Bath **Trade:** Kitchen Remodel · **Address:** 3127 Cranberry Hwy, East Wareham, MA 02538, USA · **Phone:** (508) 859-7929 · **Website:** https://www.tmkitchens.com/ · **Languages:** English **Rating: 4.4/5** (medium confidence) — from 42 reviews across 5 sources. 98% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read Most of what people say about Thomas Maxwell Kitchen & Bath comes down to who they worked with, by name — a design lead credited review after review for walking clients through cabinet, material and layout picks before any wall came down. The East Wareham firm says it has been doing kitchen and bathroom design-build work on Cape Cod since 2003, with a stated service area running from Bridgewater and Plymouth south through New Bedford and Taunton. It carries a 4.8-star average on Google across 63 ratings and an A+ from the Better Business Bureau. The written history runs deep — 42 Google reviews stretching back to 2021, most of them full kitchen remodels with a scattering of bathroom and basement work. A 2025 review described a dark, cobweb-filled basement turned into a finished space with a half bath; a 2023 review recounted a full kitchen gut that also swapped laminate for hardwood on the main floor, with every subcontractor called out as skilled at their trade. In a 2023 review, one customer said cabinets that arrived damaged in shipping were replaced on the installer's own initiative, without being asked. Several people came back for more: a 2025 review mentions the same owner having two separate kitchens done at two different houses, and another 2025 review describes a new shower install for a customer whose kitchen the company had remodeled back in 2012. Not every account matches that pattern. A 2022 review described the opposite experience — wrong orders, wrong cabinet dimensions, repeated schedule changes, and subcontractors showing up without knowing the job — and said the field worker who'd done most of the work was ultimately let go. It's the one sour note in an otherwise steady record, but worth asking about directly. Separately, the Better Business Bureau's A+ listing for this address and phone number names the entity behind it as Open House, LLC, doing business as Thomas Michaels Kitchens, rather than Thomas Maxwell — the same operation shows up under more than one name depending on where you look, so confirm which name is on your contract. This is a design-forward call for a full kitchen or bath remodel where a homeowner wants a specific person guiding cabinet and material decisions — not a same-day fix-it job — and it's worth asking who exactly will be staffing the crew given the one account of a breakdown between the office and the field. **Strengths:** - Design guidance — one staffer repeatedly credited with cabinet and material picks - Proactive fixes — replaced shipping-damaged cabinets without being asked - Full-project scope — kitchens, baths and basements taken start to finish - Repeat clients — several homeowners hired them again for a second project **Concerns:** - Office breakdown — a 2022 review cited wrong orders and missed communication **Where sources disagree:** - BBB's A+ listing for this address and phone number names the entity behind it as Open House, LLC, doing business as Thomas Michaels Kitchens, rather than Thomas Maxwell Kitchen & Bath — the same operation appears under multiple names depending on the source. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Clients repeatedly credit a specific design staffer for walking them through cabinet, material and layout decisions before installation. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CelJVVm1TMTl4U1RBNVQyTmtTR1ExTVVaeVdYYxAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CAIQACodChtycF9oOnBzRUVmS19xSTA5T2NkSGQ1MUZyWXc%7C%7C?hl=en) — “5★ Amazing job!! We worked with Tom to create the design and pick out all the features. Meagan was the best!!! Her communication, work et…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCeDc3bDlRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgIDBx77l9QE%7C%7C?hl=en) — “5★ Quality, attention to detail, and affodability describes Thomas Michaels. Meagan did a great job designing my kitchen helping me pick ou…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NEpQdUlREAE!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICu4JPuIQ%7C%7C?hl=en) — “5★ We had a great experience working with Meagan from Thomas Michaels. She helped us design and order cabinetry for a kitchen + 3 bathrooms …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtb3QyUWpBRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICmot2QjAE%7C%7C?hl=en) — “5★ I would highly recommend Thomas Michael to anyone. From start to finish, my kitchen remodel experience was wonderful. Meagan worked patie…” - After cabinets arrived damaged in shipping, the installer ordered replacements and made it right without being asked by the customer. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSMll2VzV3RRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICR2YvW5wE%7C%7C?hl=en) — “5★ Outstanding organization, complete professionals from the top down from start to finish. They are a pleasure to work with and made great …” - Handles full-room projects beyond kitchens — a vintage-home bathroom remodel and a basement finished with a half bath both closed out to customer satisfaction. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxMGFuVmlZMHAzWjFZNWVtUnBUbVpYY0RaT01IYxAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CAIQACodChtycF9oOk10anViY0p3Z1Y5emRpTmZXcDZOMHc%7C%7C?hl=en) — “5★ Thomas Michael's Design just finished a bath remodel of our vintage Cape Cod home. It turned out even better than we had imagined conside…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLcVgydDNaMzZPeDZRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEKqX2t3Z36Ox6QE%7C%7C?hl=en) — “5★ We hired Thomas Michaels Design Remodel to finish our very dark, dank basement. The space is now completely unrecognizable! Instead of co…” - Multiple customers returned for a second project, including one owner who had two separate kitchens done at two different houses. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvM2ZHcDRRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgMDo3fGp4QE%7C%7C?hl=en) — “5★ Did 2 kitchens for me at two different houses I own. Excellent cabinets and superb installation.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfb3ZTVHBnRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgID_ovSTpgE%7C%7C?hl=en) — “5★ We just had these folks install a new shower. We chose Thomas Michaels Design because they remodeled our kitchen in 2012. That was a very…” - A 2022 review described wrong orders, wrong cabinet dimensions, repeated schedule changes, and subcontractors arriving without knowing the scope of work, with the reviewer stating the field worker doing most of the job was later let go. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXaktieXhnRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgIDWjKbyxgE%7C%7C?hl=en) — “1★ Run the other way from this business. Lots of promised service and quality control that never materialized. We found the lack of communic…” - Better Business Bureau's A+ profile for this address and phone number names the operating entity as Open House, LLC, doing business as Thomas Michaels Kitchens, rather than Thomas Maxwell Kitchen & Bath. _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/east-wareham/profile/kitchen-design/thomas-maxwell-kitchen-bath-0021-95852) — “BBB lists this address/phone (3127 Cranberry Hwy, East Wareham, MA / 508-295-1311) under the name Thomas Maxwell Kitchen & Bath with an A+ r…” - The company says it has been doing kitchen and bathroom remodeling design-build work on Cape Cod since 2003. _(confidence: medium)_ - [Official Website](https://www.tmkitchens.com) — “Thomas Maxwell Kitchen and Bath Design Build is a Cape Cod, MA-based design-build firm offering kitchen and bathroom remodeling, cabinets, c…” - [Official Website](https://www.tmkitchens.com) — “Company history (self-reported): Founded in 2003 as a kitchen and bathroom remodeling design center on Cape Cod, MA, serving Cape Cod, Plymo…” - Better Business Bureau gives this business an A+ grade, though it is not BBB Accredited. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/east-wareham/profile/kitchen-design/thomas-maxwell-kitchen-bath-0021-95852) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/east-wareham/profile/kitchen-design/thomas-maxwell-kitchen-bath-0021-95852) — “BBB lists this address/phone (3127 Cranberry Hwy, East Wareham, MA / 508-295-1311) under the name Thomas Maxwell Kitchen & Bath with an A+ r…” - Google shows a 4.8-star average across 63 ratings. _(confidence: high)_ - [Google](https://maps.google.com/?cid=16832970637625883214&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.8★ from 63 ratings” - Kitchen design and remodeling, including cabinet selection and installation. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBdzk3NDhRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgMCAw9748QE%7C%7C?hl=en) — “5★ We hired Thomas Michaels Design for full kitchen remodel including installation of hardwood floors. We are very pleased with the results.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwX0xxODZBRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICp_Lq86AE%7C%7C?hl=en) — “5★ We chose Thomas Michaels to completely renovate our kitchen and replace our laminate flooring with hardwood on our main floor. We're ecst…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCeDc3bDlRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgIDBx77l9QE%7C%7C?hl=en) — “5★ Quality, attention to detail, and affodability describes Thomas Michaels. Meagan did a great job designing my kitchen helping me pick ou…” - Bathroom remodeling, including a vintage-home bath renovation and new shower installs. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxMGFuVmlZMHAzWjFZNWVtUnBUbVpYY0RaT01IYxAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CAIQACodChtycF9oOk10anViY0p3Z1Y5emRpTmZXcDZOMHc%7C%7C?hl=en) — “5★ Thomas Michael's Design just finished a bath remodel of our vintage Cape Cod home. It turned out even better than we had imagined conside…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfb3ZTVHBnRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgID_ovSTpgE%7C%7C?hl=en) — “5★ We just had these folks install a new shower. We chose Thomas Michaels Design because they remodeled our kitchen in 2012. That was a very…” - Basement finishing, converting unfinished space into livable rooms with an added half bath. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLcVgydDNaMzZPeDZRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEKqX2t3Z36Ox6QE%7C%7C?hl=en) — “5★ We hired Thomas Michaels Design Remodel to finish our very dark, dank basement. The space is now completely unrecognizable! Instead of co…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOLWJpbktBEAE!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICN-binKA%7C%7C?hl=en) — “5★ I found this contractor thru a friend and in this day and times it is unusual to find one that fulfills all your requests. It was a big …” - Specializes in Kitchen Remodel _(confidence: high)_ - [Official Website](https://www.tmkitchens.com) — “Thomas Maxwell Kitchen and Bath Design Build is a Cape Cod, MA-based design-build firm offering kitchen and bathroom remodeling, cabinets, c…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBdzk3NDhRRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgMCAw9748QE%7C%7C?hl=en) — “5★ We hired Thomas Michaels Design for full kitchen remodel including installation of hardwood floors. We are very pleased with the results.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwX0xxODZBRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICp_Lq86AE%7C%7C?hl=en) — “5★ We chose Thomas Michaels to completely renovate our kitchen and replace our laminate flooring with hardwood on our main floor. We're ecst…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NEpQdUlREAE!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICu4JPuIQ%7C%7C?hl=en) — “5★ We had a great experience working with Meagan from Thomas Michaels. She helped us design and order cabinetry for a kitchen + 3 bathrooms …” - Also offers Bathroom Remodel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxMGFuVmlZMHAzWjFZNWVtUnBUbVpYY0RaT01IYxAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CAIQACodChtycF9oOk10anViY0p3Z1Y5emRpTmZXcDZOMHc%7C%7C?hl=en) — “5★ Thomas Michael's Design just finished a bath remodel of our vintage Cape Cod home. It turned out even better than we had imagined conside…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfb3ZTVHBnRRAB!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgID_ovSTpgE%7C%7C?hl=en) — “5★ We just had these folks install a new shower. We chose Thomas Michaels Design because they remodeled our kitchen in 2012. That was a very…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NEpQdUlREAE!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgICu4JPuIQ%7C%7C?hl=en) — “5★ We had a great experience working with Meagan from Thomas Michaels. She helped us design and order cabinetry for a kitchen + 3 bathrooms …” - Also offers General Contractor / Remodeling _(confidence: low)_ - [Official Website](https://www.tmkitchens.com) — “Thomas Maxwell Kitchen and Bath Design Build is a Cape Cod, MA-based design-build firm offering kitchen and bathroom remodeling, cabinets, c…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3N3FUM0pREAE!2m1!1s0x0:0xe99ab99c2a457a4e!3m1!1s2@1:CIHM0ogKEICAgIC77qT3JQ%7C%7C?hl=en) — “5★ My mother hired Thomas Michaels Design to do a full renovation of her home, both interior and exterior. As a general contractor, who live…” - Also offers Handyman _(confidence: low)_ - [Official Website](https://www.tmkitchens.com) — “Thomas Maxwell Kitchen and Bath Design Build is a Cape Cod, MA-based design-build firm offering kitchen and bathroom remodeling, cabinets, c…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Thomas%20Maxwell%20Kitchen%20%26%20Bath&query_place_id=ChIJ10WZRHrs5IkRTnpFKpy5muk): 4.8★ from 65 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Thomas%20Maxwell%20Kitchen%20%26%20Bath&query_place_id=ChIJ10WZRHrs5IkRTnpFKpy5muk): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/east-wareham/profile/kitchen-design/thomas-maxwell-kitchen-bath-0021-95852): Listed on this source - [Official Website](https://www.tmkitchens.com): Self-reported profile and service details - [Exa](https://www.bestprosintown.com/ma/east-wareham/thomas-michaels-design-center-/): 4 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Lorrie Murphy · 2026-06-26**: Amazing job!! We worked with Tom to create the design and pick out all the features. Meagan was the best!!! Her communication, work ethic, candid outgoing personality, and attention to detail were all things that made our kitchen and 1st floor what it is today! Connecting with Tom during differen… - **5/5 · Google Reviews · PTing · 2026-03-12**: We stopped in to look at having our kitchen and bathroom cabinets replaced because our cousin had her whole kitchen done by Thomas Michaels Design and they did a fabulous job! We worked with Tom, Meagan, Ryan, Josh and Liam. They were all extremely helpful and friendly through the whole process. Tom… - **5/5 · Google Reviews · Joanne Figliolini · 2025-11-21**: My beautiful kitchen was installed in a very timely manor. I stayed within my budget and I LOVE cooking in my kitchen everyday!! Thanks Thomas Michaels I will recommend you to all my family and friends. - **5/5 · Google Reviews · Lisa Bossi · 2025-11-18**: Several years ago I was lucky enough to find Thomas Michaels to help with a major kitchen remodel that I was running from afar. As a designer, I appreciated their meticulous attention to detail and quality control. As a customer, I was thrilled with their communication and terrific crew of subcontra… - **5/5 · Google Reviews · Kathy Murphy · 2025-07-23**: After a year of frustration with contractors who did not call back or come back or write the promised estimate, a friend suggested TMD because they are honest and reliable. TMD is located a little farther from my location but I decided to try talking with Tom. My experience starting with that initia… - **5/5 · Google Reviews · John Carney · 2025-06-11**: Thomas Michael's Design just finished a bath remodel of our vintage Cape Cod home. It turned out even better than we had imagined considering we were not on site and remotely handled all project details, emolition and construction. Ryan Bacchiocchi and his professional team of Liam, Meagan, Stacey, … - **5/5 · Google Reviews · Megan Fuller · 2025-05-27**: We hired Thomas Michaels Design Remodel to finish our very dark, dank basement. The space is now completely unrecognizable! Instead of cobwebs, outdated electrical work and shoddy DIY "walls" from a previous owner, we now have a beautiful, functional space with the bonus of a half bath. Their attent… - **5/5 · Google Reviews · Jeanne Norton · 2025-04-27**: Did 2 kitchens for me at two different houses I own. Excellent cabinets and superb installation. - **5/5 · Google Reviews · K. R. · 2025-03-28**: Thomas Michael Design Remodel was hired after interviewing several contractors as well as Home Depot and Lowes. They provided a different approach on the remodeling design for our kitchen. They had a schedule, which was very clear on what would happen when, they listened to our concerns and provid… - **5/5 · Google Reviews · Gordon Napier · 2025-02-17**: Thomas Michael Design Remodel We would like to express our joy and gratitude to the Thomas Michael Design Remodel team. We started at the Home depot trying to first, find a person to help with our appliance and design ideas, and second quality cabinets and appliances for our new kitchen. To our fr… --- Data freshness: last scanned 2026-07-04T20:53:33.142Z. Cite as: Thomas Maxwell Kitchen & Bath — Tavlee (https://tavlee.com/contractor/thomas-maxwell-kitchen-and-bath-east-wareham) Source: https://tavlee.com/contractor/thomas-maxwell-kitchen-and-bath-east-wareham