---
title: "Thompson Flooring"
description: "\"I have been working with Mr. Thompson for almost 20 years,\" a Google reviewer wrote in December 2023. Thompson Flooring is a New Haven hardwood floor outf"
doc_version: "2026-10-19"
last_updated: "2026-10-19"
---

# Thompson Flooring

**Trade:** Flooring · **Address:** 49 Victory Dr, New Haven, CT 06515 · **Phone:** (203) 815-1111 · **Website:** http://newhavenfloors.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 29 reviews across 6 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

"I have been working with Mr. Thompson for almost 20 years," a Google reviewer wrote in December 2023. Thompson Flooring is a New Haven hardwood floor outfit, and a July 2023 reviewer described it as Jim, the owner, working with his son James; a 2019 review calls it a family business. A November 2021 review makes a point of Mr. Thompson working on the job with his crew rather than managing from afar.

Refinishing is the work reviewers describe in the most detail. In a November 2024 review, a customer said James and his team brought a 35-year-old parquet floor that was in rough shape back to looking new at a reasonable price. A November 2023 reviewer had floors more than 100 years old repaired and refinished, and a July 2025 customer said their living room floor was finished ahead of time. The jobs go beyond sanding, too: in November 2021 the crew pulled the carpet off a staircase, fixed a stair, sanded and coated the stairs and installed hardwood through an upstairs hallway; in April 2021 they put down a subfloor and hardwood with three coats of urethane in a new-construction house. A December 2020 customer who expected a simple refinish learned the previous sanding had left little to work with, and the crew replaced the floor instead.

The written reviews run from 2019 to 2025 and that carry a star rating give four to five stars, with fair pricing and on-time work named in several of them. HomeAdvisor and Angi each show 4.7 stars from 98 ratings; Google is lower at 3.8 from 14 ratings.

Thompson Flooring holds an active Connecticut home improvement contractor registration, HIC.0558783.

**Strengths:**
- Old floor revival — 35-year-old parquet and century-old floors refinished
- Hands-on owner — a 2021 review says Mr. Thompson works with his crew
- Long-time clients — one customer reports almost 20 years of work
- Stairs and hallways — carpet removed, stairs repaired, hardwood installed in 2021

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Thompson Flooring holds an active Connecticut home improvement contractor registration, HIC.0558783 _(confidence: high)_
  - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0558783 registry-verified active — registry holder of record: THOMPSON FLOORING”
- 4.7 stars from 98 ratings on HomeAdvisor and Angi; 3.8 stars from 14 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Thompson%20Flooring&query_place_id=ChIJd-5OkkHZ54kRF99LDEQuC68) — “Google: 3.8★ from 14 ratings”
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “Angi: 4.7★ from 98 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ThompsonFlooring.9634203.html) — “HomeAdvisor: 4.7★ from 98 ratings”
- A July 2023 reviewer described Jim as the owner, working with his son James _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKbjZXYV9nRRAB!2m1!1s0x0:0xaf0b2e440c4bdf17!3m1!1s2@1:CIHM0ogKEICAgIDJn6Wa_gE%7C%7C?hl=en-US) — “5★ Jim (Owner) and his son James did a FANTASTIC job!  My floor looks amazing they exceeded my expectations with price and quality.  I found…”
- A December 2023 customer said they had worked with Mr. Thompson for almost 20 years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWMWFXV053EAE!2m1!1s0x0:0xaf0b2e440c4bdf17!3m1!1s2@1:CIHM0ogKEICAgIDV1aWWNw%7C%7C?hl=en-US) — “5★ I have been working with Mr. Thompson for almost 20 years. It's always a pleasure. He is honest, talented, and most of all, kind. Anyone …”
- Refinishing of old floors: a 35-year-old parquet floor in 2024 and floors over 100 years old in 2023 _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “James and his team did an outstanding job. Our 35 year old parquet floor was in rough shape. After James and his guys got done, it looks bra…”
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “Exceptional workmanship! Repaired and refinished old hardwood floors. They are over 100 years old, but you’d never know it! James and his cr…”
- Hardwood installation, including a subfloor and hardwood in a new-construction house in 2021 and an upstairs hallway in 2021 _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “James Thompson and his crew did a great job. They had to first remove the rug on the stairs to the second floor as well as fix one of the st…”
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “James Thompson and his crew did an excellent job. They even listened to me when i asked them not to smoke around our home. They put down a s…”
- The owner works alongside the crew, per a 2021 review _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “Like the owner said he'd on the job with his staff, he really was! His price was great, he even helped my brother move some things, excellen…”
- Fair pricing and on-time work named in several reviews _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRNW9iVjlnRRAB!2m1!1s0x0:0xaf0b2e440c4bdf17!3m1!1s2@1:CIHM0ogKEICAgMCQ5obV9gE%7C%7C?hl=en-US) — “5★ James and his team were professional, punctual, and super friendly. They were great at communicating too. The price was very fair for the…”
- Specializes in Flooring _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “Jim did an excellent job refinishing our floors. He was wonderful to work with. I would definitely recommend him.”
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “James and his team did an outstanding job. Our 35 year old parquet floor was in rough shape. After James and his guys got done, it looks bra…”
  - [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm) — “James Thompson and his crew did an excellent job. They even listened to me when i asked them not to smoke around our home. They put down a s…”

## License

Status: **active** (#HIC.0558783, hic) — verified against the official CT state registry on 2026-10-19, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Thompson%20Flooring&query_place_id=ChIJd-5OkkHZ54kRF99LDEQuC68): 3.8★ from 14 ratings
- [Reddit](https://www.reddit.com/r/NewEnglandWedding/comments/1ozfrpg/lord_thompson_indoor_reception_capacity/): 0 community mentions discussing this business
- [HomeAdvisor](https://www.homeadvisor.com/rated.ThompsonFlooring.9634203.html): 4.7★ from 98 ratings
- [Local News](https://www.floordaily.net/flooring-news/mid-atlantic-floor-covering-assoc-names-winners-of-2nd-spotlight-awards/): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Thompson%20Flooring&query_place_id=ChIJd-5OkkHZ54kRF99LDEQuC68): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ct/new-haven/thompson-flooring-reviews-1.htm): 4.7★ from 98 ratings

## Recent reviews

- **Angi · Gretchen D. · 2025-10-01**: Jim did an excellent job refinishing our floors. He was wonderful to work with. I would definitely recommend him.
- **Angi · Brad S. · 2025-07-01**: Jim and his employees did any amazing job refinishing our living room floor. They were extremely thorough and got the work done ahead of time. We are extremely pleased with how great the finish turned out. You won’t regret giving Jim the opportunity to bring your hardwood floors back to life.
- **Angi · Elisabeth Y. · 2025-05-01**: I recommend Thompson Flooring for your flooring project. They started and finished their job on time, and the price was reasonable.
- **5/5 · Google Reviews · Douglas Weisman · 2025-03-04**: James and his team were professional, punctual, and super friendly. They were great at communicating too. The price was very fair for the work we got done and they left no mess behind at all! Would recommend these guys to anyone looking for honest work and great floors.
- **Angi · Cindi L. · 2024-11-01**: James and his team did an outstanding job. Our 35 year old parquet floor was in rough shape. After James and his guys got done, it looks brand new! And the price was very reasonable for the job. I highly recommend Thompson Flooring.
- **5/5 · Google Reviews · Kristin Lemachko · 2023-12-14**: I have been working with Mr. Thompson for almost 20 years. It's always a pleasure. He is honest, talented, and most of all, kind. Anyone who needs flooring done in their home, use Thompson Flooring.
- **Angi · Deb R. · 2023-11-01**: Exceptional workmanship! Repaired and refinished old hardwood floors. They are over 100 years old, but you’d never know it! James and his crew are the absolute best in the business!
- **5/5 · Google Reviews · Leo Calonico (Loki genova) · 2023-07-25**: Jim (Owner) and his son James did a FANTASTIC job!  My floor looks amazing they exceeded my expectations with price and quality.  I found them through Angie’s List I am looking to tear up the carpet on my stairs and have them come back for that.  Very happy with my experience with them.
- **Angi · Robert G. · 2023-05-01**: The quality of work was first rate.
- **5/5 · Google Reviews · M. Mayfield · 2023-03-03**: Reliable, reasonable, quality work. Used multiple times over the years and recommended to others.

---

Data freshness: last scanned 2026-10-13T09:31:57.068Z.
Cite as: Thompson Flooring — Tavlee (https://tavlee.com/contractor/thompson-flooring-new-haven)
Source: https://tavlee.com/contractor/thompson-flooring-new-haven

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