# Tile Excellence

**Trade:** Flooring · **Address:** 48 Linwood St, Medford, MA 02155, USA · **Phone:** (781) 290-6000 · **Website:** https://www.tileexcellence.com/ · **Languages:** English

**Rating: 3.5/5** (medium confidence) — from 8 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Tile Excellence is a Medford tile specialist — BBB records list the company, established in 1986, with Chris Lawson as President and Lam Nguyen (the "Lam" customers describe) as Owner. Its written record runs from 2021 to 2023: eight Google reviews, all five stars, centered on bathroom and shower tile work.

In a 2023 review, a customer described Lam tiling a bathroom floor with a quote that held from estimate to final cost and careful cleanup afterward. Another 2023 review detailed a main bathroom, shower, and shower floor retiling job, crediting Lam's punctuality and his advice to use a tiled shower floor instead of a rubber tray. A 2023 review also described a subway-tile kitchen backsplash with no flaws in the finished work, and a 2021 review covered a bathroom-floor tile demo and reinstall that finished on budget with a result the customer said looked better than expected. One review from early 2023 also mentions a wood/tile feature wall and converting a bedroom into a primary bathroom with dual shower heads.

Reviewers across the record consistently point to the same things: clean job sites, clear communication about scope and changes, and pricing that doesn't move after the estimate. The company carries an A+ BBB grade, though it isn't BBB Accredited. Its Houzz profile is listed under Gloucester, MA, rather than its Medford address — worth a quick confirmation before booking.

**Strengths:**
- Reliable pricing — customers say quoted costs hold through the job
- Clean, careful work — reviewers highlight tidy job sites
- A+ BBB rating — clean regulatory record with the Bureau
- Long-running business — BBB lists the company as established in 1986

**Where sources disagree:**
- Its Houzz profile lists the business under Gloucester, MA, while its BBB record and other sources place it at 48 Linwood St, Medford.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Better Business Bureau grade A+ (not a BBB Accredited Business) _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/medford/profile/ceramic-tile-contractors/tile-excellence-0021-20522) — “Better Business Bureau grade: A+”
- BBB confirms Tile Excellence, Inc. at 48 Linwood St, Medford, established 1986, with Chris Lawson as President and Lam Nguyen as Owner _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/medford/profile/ceramic-tile-contractors/tile-excellence-0021-20522) — “BBB confirms this is Tile Excellence, Inc. at 48 Linwood St, Medford (Chris Lawson, President; Lam Nguyen, Owner), established 1986, with an…”
- In a 2023 review, a customer described a bathroom floor tiling job where the quoted cost held and cleanup was careful _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwaHM3LUdREAE!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgICphs7-GQ%7C%7C?hl=en) — “5★ Lam tiled our bathroom floor. He does great work and I appreciated his communication and transparency throughout the estimate and build p…”
- In a 2023 review, a client described a main bathroom, shower and shower-floor retiling job, crediting punctuality and material advice _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURob0ltd193RRAB!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgIDhoImw_wE%7C%7C?hl=en) — “5★ Lam, Tile Excellence, tiled a bathroom for me recently. He did the main bathroom and the shower and shower floor.
He did an excellent job…”
- In a 2023 review, a homeowner described a subway-tile kitchen backsplash installed with no flaws found in the work _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNoc1pTTUdREAE!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgIChsZSMGQ%7C%7C?hl=en) — “5★ I highly recommend using Lam for tile installation services. He installed a subway tile backsplash in my newly remodeled kitchen and did …”
- In a 2021 review, a customer described a bathroom-floor tile demo and reinstall finished on budget with a better-than-expected result _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHLUlTcDdBRRAB!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgICG-ISp7AE%7C%7C?hl=en) — “5★ We hired Lam to demo and install new tiles in our bathroom floor. He was personable, clean, responsive, and overly accommodating from my …”
- Specializes in Flooring _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwaHM3LUdREAE!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgICphs7-GQ%7C%7C?hl=en) — “5★ Lam tiled our bathroom floor. He does great work and I appreciated his communication and transparency throughout the estimate and build p…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHLUlTcDdBRRAB!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgICG-ISp7AE%7C%7C?hl=en) — “5★ We hired Lam to demo and install new tiles in our bathroom floor. He was personable, clean, responsive, and overly accommodating from my …”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURoMk42ZFhBEAE!2m1!1s0x0:0x5b000c80e3964719!3m1!1s2@1:CIHM0ogKEICAgIDh2N6dXA%7C%7C?hl=en) — “5★ Beautiful wood/tile feature wall for the living room.
Also converted an extra bedroom into a primary bathroom with dual shower heads and …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Tile%20Excellence&query_place_id=ChIJB_keIQkl44kRGUeW44AMAFs): 4.8★ from 20 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tile%20Excellence&query_place_id=ChIJB_keIQkl44kRGUeW44AMAFs): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/medford/profile/ceramic-tile-contractors/tile-excellence-0021-20522): Listed on this source
- [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/tile-excellence-inc-pfvwus-pf~1737541372): Listed on this source
- [Houzz](https://www.houzz.com/professionals/stone-pavers-and-concrete/tile-excellence-inc-pfvwus-pf~1737541372): Listed on this source
- [Exa](https://www.bestprosintown.com/ma/medford/tile-excellence-/): 6 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Tony Dellovo · 2023-08-02**: Lam tiled our bathroom floor. He does great work and I appreciated his communication and transparency throughout the estimate and build process. He provided a reasonable quote up front and stuck to the cost. Lam was really careful regarding cleanup too. I would highly recommend him and would definit…
- **5/5 · Google Reviews · Larry Grant · 2023-04-03**: Lam was very responsive and work was done in a timely manner.
- **5/5 · Google Reviews · Danny Nguyen · 2023-02-28**: Beautiful wood/tile feature wall for the living room.
Also converted an extra bedroom into a primary bathroom with dual shower heads and LED accents
- **5/5 · Google Reviews · Raymond J Fox · 2023-02-26**: Lam, Tile Excellence, tiled a bathroom for me recently. He did the main bathroom and the shower and shower floor.
He did an excellent job. He takes pride in his work and it shows.
He is punctual, turns up when he says he will. He calls if there is a change of plan and reschedules.
He offers advice w…
- **5/5 · Google Reviews · Matthew Coburn · 2023-02-15**: I highly recommend using Lam for tile installation services. He installed a subway tile backsplash in my newly remodeled kitchen and did an excellent job! He was very professional, kept a very clean work space, and we can not find a single flaw in his work. We will certainly use his services again!
- **5/5 · Google Reviews · Jude Eaves · 2022-10-14**: Lam did an excellent job on our bathroom. He provided all the information we needed to know about the job and was communicative throughout. He was clean, on time, and the work came out just as we wanted. We would definitely use Lam again for a tile install or floor demo job.
- **5/5 · Google Reviews · Jason Factor · 2021-10-20**: We hired Lam to demo and install new tiles in our bathroom floor. He was personable, clean, responsive, and overly accommodating from my first call. He worked hard to make sure that everything was easy, timely, and on budget!! The final product looks even better than we expected. I look forward to r…
- **5/5 · Google Reviews · Kelly Grace Weaver · 2021-09-15**: I had a great experience with Lam at Tile Excellence - he was able to provide the guidance I needed, and then installed the tile beautifully. He was responsive with communication and the job went exactly as expected. Will absolutely be using him again for future projects. Highly recommended!

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Data freshness: last scanned 2026-07-04T16:00:19.187Z.
Cite as: Tile Excellence — Tavlee (https://tavlee.com/contractor/tile-excellence-medford)
Source: https://tavlee.com/contractor/tile-excellence-medford