# Tip Top Roofing **Trade:** Roofing · **Address:** 245 W Boylston St, West Boylston, MA 01583 · **Phone:** (508) 835-4777 · **Website:** https://www.tiptoproofs.com/ · **Languages:** English **Rating: 3.8/5** (high confidence) — from 114 reviews across 8 sources. 91% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 1 negative. ## The honest read Tip Top Roofing is a West Boylston roofing contractor that says it has served Massachusetts since 2007 and works on residential and commercial roofs. Its own site describes architectural shingle, three-tab shingle, rubber membrane, roof replacement, ice-dam, and siding work, with a foreman present at every job and estimates that include permits and cleanup. BBB lists the company at 245 West Boylston Street and identifies asphalt roof replacement and repairs, gutters, and windows as offered services. People who hired the company most often describe prompt installation, clear estimates, hard-working crews, and thorough cleanup. Reviews cover full replacements, leak-related work, chimney and gutter coordination, roof repairs, and projects involving garages, sheds, mudrooms, and rental properties. Recent Google reviews include both detailed praise for communication, scheduling, and workmanship and serious negative accounts: one reviewer said calls went unanswered after a later leak, another reported gutter damage and an unpaid replacement, and another criticized an unexpected cost increase and a sales-focused estimate. The broader Google profile is 4.9 stars from 370 ratings, while Angi shows 4.8 from 32 ratings. Before booking, ask for the complete scope in writing, especially roof-deck repairs, flashing, gutters, and what happens if a leak returns. The written review history includes positive reports of one-day or two-day installations and clean sites, but it also includes a 2024 two-star account of ridge-vent and plywood issues that the reviewer said remained unresolved, plus older complaints about gutter damage and post-installation follow-through. Tip Top is a plausible fit for a homeowner seeking a local roof replacement or repair crew with extensive review history and manufacturer certifications. Confirm the current Massachusetts HIC status, warranty terms, permit responsibility, change-order process, and who will handle callbacks after installation before signing. **Strengths:** - Fast installation — many reviewers cite one-day or two-day completion - Site cleanup — repeated reviews describe thorough debris removal - Clear estimates — reviewers cite options, communication, and transparent pricing - Roofing crews — customers describe professional, hardworking installers **Concerns:** - Callback follow-through — reviews report unanswered calls after later leaks - Gutter damage — one review says replacement costs were not paid - Written scope — review reports a major project-cost increase - Vent and plywood — one review reports unresolved post-installation issues - License status — MA HIC record is registry-verified expired **Where sources disagree:** - The company website says established in 2007, while BBB lists business started 5/11/2009 and 17 years in business. - Google's 4.9-star profile and Angi's 4.8-star profile coexist with several detailed negative Google reviews about callbacks, gutter damage, and unresolved work. - The MA HIC 167877 record is expired even though the website and BBB say the company is fully licensed. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - The company offers residential and commercial roofing, including asphalt and rubber systems, roof replacement, and ice-dam solutions. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Services offered (Better Business Bureau): asphalt roof replacement and repairs, gutters, windows” - BBB lists asphalt roof replacement and repairs, gutters, and windows. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Services offered (Better Business Bureau): asphalt roof replacement and repairs, gutters, windows” - BBB lists Tip Top Roofing, Inc. as accredited with an A+ rating. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Better Business Bureau: accredited / certified / member” - Google lists 4.9 stars from 370 ratings, while Angi lists 4.8 from 32 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Tip%20Top%20Roofing&query_place_id=ChIJPVtnpzj444kRzPQfiBcSO8w) — “Google: 4.9★ from 370 ratings” - [Angi](https://www.angi.com/companylist/us/ma/boylston/tip-top-roofing-startseite-facebook-reviews-42274823.htm) — “Angi: 4.8★ from 32 ratings” - Reviewers repeatedly describe prompt installation, professional crews, and thorough cleanup. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GUE9VczNSSFJ4UjFwYWVXWkpOelZPZG5WMFVFRRAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CAIQACodChtycF9oOmFPOUs3RHRxR1paeWZJNzVOdnV0UEE%7C%7C?hl=en) — “5★ We were very pleased with the job your installers did on our House Garage and Shed roofs in less than 2 days for all 3 !!! 100% professi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poc2JtRllla1pyV0ZOT1UwUTNTVWt3Y2s1bmJVRRAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CAIQACodChtycF9oOjhsbmFYekZrWFNOU0Q3SUkwck5nbUE%7C%7C?hl=en) — “5★ Look no further for your roofing needs. Tip Top beat the completion price wise by miles. You don’t pay anything until the job is done to …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvaXFPOUhnEAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgMDoiqO9Hg%7C%7C?hl=en) — “5★ Jeff and crew did a fantastic job on my new roof. They were very respectful and efficient. They cleaned up all the debris. They were ext…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyenBuWm5BRRAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgIDrzpnZnAE%7C%7C?hl=en) — “5★ Outstanding ! Very happy customer. My roof was done in one day as described by the company. Very good communication . They had shown ph…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqbmUySXRBRRAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgICjne2ItAE%7C%7C?hl=en) — “5★ Tip Top's Roofing team of 6 installers exhibited a terrific work ethic. We are very satisfied with their work. On time, on budget with …” - Reviews describe detailed estimates, options, communication, and competitive pricing. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMM2tpTnVrM2ZXSVZREAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEL3kiNuk3fWIVQ%7C%7C?hl=en) — “5★ Fantastic experience with Tip-Top! I'm prepping to get Solar so it was time to address all things topside on my house. In addition to th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwM3NEVnJ3RRAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgIDp3sDVrwE%7C%7C?hl=en) — “5★ We worked with Nick the owner during the sales process. He was punctual and also gave us 3 price options which was helpful. He came prepa…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCa01mdkhBEAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgICBkMfvHA%7C%7C?hl=en) — “5★ From the moment we first contacted TipTop, we were impressed with their responsiveness and knowledge of our concerns. Kurt gave us a thor…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyb3ZERGJnEAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgID2ovDDbg%7C%7C?hl=en) — “5★ I don't think you can find a better roofing company. After an awful experience with somebody else, Tip Top exceeding all my expectations.…” - A 2026 review says the company stopped returning calls after a later roof leak. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CUGJWZEtkMUE0VG5WV055MHhTRlZWUzFCbmRtYxAB!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CAIQACodChtycF9oOnBPbVdKd1A4TnVWNy0xSFVVS1Bndmc%7C%7C?hl=en) — “2★ Were prompt on installation. But when the roof has started leaking a few years later - the they went AWOL, calls never returned.” - A 2024 review says gutter damage was not paid for by the company. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmM0lpN0dREAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgICf3Ii7GQ%7C%7C?hl=en) — “1★ The Tip Top company damaged the gutters and they did not pay fir replacement” - A 2024 review reports unresolved ridge-vent and plywood issues after installation. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURINU12amZBEAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgIDH5MvjfA%7C%7C?hl=en) — “2★ Nick was my salesperson and was a very agreeable person. Had the upgrade on roof shingles, ridge vent and plywood replaced. The crew wer…” - A 2022 review reports a large project-cost increase and urges written scope verification. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtczRtSVlREAE!2m1!1s0x0:0xcc3b1217881ff4cc!3m1!1s2@1:CIHM0ogKEICAgIDms4mIYQ%7C%7C?hl=en) — “1★ Beware: the person you meet to give you your quote and look at your roof is a salesman, not someone who works on roofs or the business ow…” - The MA HIC 167877 record is registry-verified expired, with holder TIP TOP ROOFING SIDING & SOLAR INC. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 167877 registry-verified expired — registry holder of record: TIP TOP ROOFING SIDING & SOLAR INC” - Specializes in Roofing _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Tip%20Top%20Roofing&query_place_id=ChIJPVtnpzj444kRzPQfiBcSO8w) — “Google: 4.9★ from 370 ratings” - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Services offered (Better Business Bureau): asphalt roof replacement and repairs, gutters, windows” - Also offers Windows / Siding / Gutters _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653) — “Services offered (Better Business Bureau): asphalt roof replacement and repairs, gutters, windows” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **expired** (#167877, hic) — verified against the official MA state registry on 2026-08-25, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Tip%20Top%20Roofing&query_place_id=ChIJPVtnpzj444kRzPQfiBcSO8w): 4.9★ from 370 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tip%20Top%20Roofing&query_place_id=ChIJPVtnpzj444kRzPQfiBcSO8w): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/west-boylston/profile/roofing-contractors/tip-top-roofing-inc-0261-262653): Listed on this source - [Yelp](https://www.yelp.com/biz/tip-top-roofing-west-boylston): Listed on this source - [Official Website](https://www.tiptoproofs.com): 19 yrs in business · Self-reported profile and service details - [Procore Construction Network](https://network.procore.com/p/tip-top-roofing-siding-and-solar-inc-west-boylston): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/boylston/tip-top-roofing-startseite-facebook-reviews-42274823.htm): 4.8★ from 32 ratings - [HomeAdvisor](https://www.homeadvisor.com/review/42274823): Listed on this source ## Recent reviews - **5/5 · Google Reviews · David Drozd · 2026-06-27**: We were very pleased with the job your installers did on our House Garage and Shed roofs in less than 2 days for all 3 !!! 100% professional team of workers! Neat, clean, polite, excellent craftsmanship. For sure Please Feel free to use us as a reference anytime! The cost was amazingly low comp… - **5/5 · Google Reviews · Linda Hatch · 2026-05-19**: If you are looking for a company to repair or replace your roof, look no further than Tip Top Roofing. It is often hard these days to even reach contractors on the phone, or even get a call back from one. But this company was great right from the very first call I made, and through the whole proce… - **1/5 · Google Reviews · Heather Burns · 2026-03-28**: Shady- owner never followed through - **2/5 · Google Reviews · Vlad Danushevsky · 2026-01-26**: Were prompt on installation. But when the roof has started leaking a few years later - the they went AWOL, calls never returned. - **5/5 · Google Reviews · J Herl · 2025-11-28**: Look no further for your roofing needs. Tip Top beat the completion price wise by miles. You don’t pay anything until the job is done to your satisfaction. Guys got here on time. Did the work. Cleaned up until everything was spic and span. The lead man, Jon Delaney, was knowledgeable and an absolute… - **5/5 · Google Reviews · Maryann Schelin · 2025-10-24**: Wayne and I want to express our appreciation for a job well done! Thank you, the roof looks great! John Delaney was wonderful and helped us pick out right plan! - **5/5 · Google Reviews · Ryan Moriarty · 2025-08-17**: Full roof replacement. Great quality work at a fair price. The process was very transparent and they did exactly what they said they would. No games. Highly recommended. - **4/5 · Google Reviews · Tomcat TomMA · 2025-08-12**: These guys replaced my 3 season room roof. Despite several small setbacks, they did their best and have very good customer service. Make sure you get all their intentions in writing as sometimes details slip through the cracks. John D. is a salesman so perform your due diligence when verifying work… - **5/5 · Google Reviews · Diane Lemon · 2025-06-30**: It was a 90 degree day and the crew was awesome. They worked so hard and had all the work done in one day. The salesman was so easy to deal with. Everyone was so nice! And they came in $5000 less than another roof company. I highly recommend them. - **5/5 · Google Reviews · Paul Rajpal · 2025-06-13**: Fantastic experience with Tip-Top! I'm prepping to get Solar so it was time to address all things topside on my house. In addition to the roof this involved redoing the gutters as well as chimney repair. Mike V from Tip Top tied it all together for me. We spoke about the scope of the whole project … --- Data freshness: last scanned 2026-08-25T08:13:05.597Z. Cite as: Tip Top Roofing — Tavlee (https://tavlee.com/contractor/tip-top-roofing-west-boylston) Source: https://tavlee.com/contractor/tip-top-roofing-west-boylston