# Tough Guys Home Improvements

**Trade:** General Contractor / Remodeling · **Address:** 29 Willow Run Dr, Centerville, MA 02632 · **Phone:** (774) 994-3975 · **Website:** http://toughguysco.com/ · **Languages:** English, Spanish

**Rating: 3.0/5** (medium confidence) — from 16 reviews across 6 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Tough Guys Home Improvements is a Centerville, Massachusetts general contracting and remodeling business run by two owners customers consistently name as Wally and Daniel, with Thumbtack's background-check credential identifying the account holder as Daniel Viegas De Abreu. The company describes itself as locally owned with roughly a decade or more of hands-on experience, and lists a broad remodeling scope across its Houzz, Thumbtack, Angi and HomeAdvisor profiles, from full home renovations and decks to framing, drywall, and kitchen and bathroom work.

Reviewers who hired the company for wall removal, framing and deck projects describe careful, structural work: a 2022 review credits the team with removing a wall and matching new ceiling and trim work while protecting the home from dust, and a 2024 review separately praises support-beam installation as thorough, quality work. Deck clients on Google, HomeAdvisor and Angi report on-budget results and describe Wally as responsive by phone even when they weren't on site daily to check in. Across five platforms, reviewers repeatedly name Wally and Daniel individually as professional, punctual and easy to reach.

That track record sits alongside one serious, detailed complaint. A 2023 Google review from a client who hired the company for a whole-home renovation describes a shower floor that doesn't drain because the tile wasn't pitched correctly, closet doors framed to the wrong size, drywall installed without the moisture-resistant board the bathroom needed, unapproved change orders, trash left in the client's parking lot, and communication the reviewer called poor. The same client's account, echoed on Houzz, also alleges the company charged a 50% upfront deposit and points to Massachusetts General Law Chapter 142A as grounds for the complaint.

Worth confirming before booking: the state's Home Improvement Contractor registry shows the company's HIC license, number 206334, as currently EXPIRED — ask to see current, active licensing and insurance directly, and ask how deposits and change orders are structured in the contract given the account above.

For homeowners considering a full remodel, deck build, or structural work like wall removal and framing, most of the reviewed history points to a responsive, hands-on two-person operation customers are glad they hired — but the one detailed 2023 account is specific enough about workmanship and contract terms that it's worth a careful conversation and a written scope before signing.

**Strengths:**
- Owner responsiveness — Wally and Daniel praised by name for prompt communication
- Wall removal and framing — reviewers cite careful structural and trim work
- Deck projects — repeated praise for on-budget, professional deck builds

**Concerns:**
- Drywall and bathroom finish — a 2023 review cites missing moisture board and poor tile pitch
- Deposit and contract terms — a 2023 review alleges a MGL c.142A deposit violation
- HIC license expired — state registry shows license 206334 as expired

**Where sources disagree:**
- Angi and HomeAdvisor pages are byte-identical mirrors of each other (same two reviews, same text)
- Houzz (3.7 from 3) and the 2023 Google complaint contrast sharply with Angi/HomeAdvisor (5.0 from 2) and Thumbtack (4.4 from 19) — the negative account is concentrated on Houzz/Google while the directory sites show only positive reviews
- One Thumbtack review (Meg W.) states the reviewer did not end up hiring the company despite the page's 'Hired on Thumbtack' tag

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Owners are identified across reviews as Wally and Daniel; Thumbtack's background-check credential names the account holder as Daniel Viegas De Abreu. _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “Wally and Daniel are great! I used them last year to do my deck. This year I was looking for commercial work on my building after months of …”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “Verified own Thumbtack profile for the same Centerville MA business (owners Wally and Daniel, background-checked account holder Daniel Viega…”
- Reviewers on Google, HomeAdvisor and Angi describe Wally as responsive by phone throughout deck projects even without daily on-site check-ins. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsd01yT05nEAE!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIClwMrONg%7C%7C?hl=en) — “5★ We had Wally do a deck for us and it came out great and within our budget.  He was very professional and responsive.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html) — “5★ I was impressed with TOUGH GUYS. I presented the additional obstacle that I was not present to check in on the daily. Wally was very resp…”
- A 2022 Houzz review credits a wall-removal project with careful ceiling/trim matching and protected belongings; a 2024 Thumbtack review separately praises support-beam installation as thorough, quality work. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “5★ Forget the name but remember the work! The Tough Guys are easy to work with; they were patient with my ever changing decisions on room li…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “These guys did an awesome job installing support beams where we previously had a wall. Very thorough and quality work.”
- Multiple reviewers across Thumbtack, Houzz and Angi name Wally and Daniel individually as professional, punctual and knowledgeable. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “5★ Great to work with. I highly recommend Tough Guys for your next project. Wally and Daniel are very knowledgeable.”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “I hired Wally and his team in May 2021. The project is still ongoing (basement renovations/finishings) but I am very happy with their work a…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “Wally and Daniel are great! I used them last year to do my deck. This year I was looking for commercial work on my building after months of …”
  - [Angi](https://www.angi.com/companylist/us/ma/centerville/tough-guys-home-improvements-reviews-1.htm) — “5★ They are really good about what they do love the quality and the price of the job and would recommend them to anyone. Thank you guys”
- A 2023 Google review from a whole-home renovation client describes a shower floor that doesn't drain due to incorrect tile pitch, closet doors framed to the wrong size, drywall installed without the moisture-resistant board the bathroom needed, unapproved change orders, and trash left in the client's parking lot. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSaE9HOG53RRAB!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIDRhOG8nwE%7C%7C?hl=en) — “1★ Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way …”
- The same client's account, echoed on Houzz, alleges a 50% upfront deposit and cites Massachusetts General Law Chapter 142A as grounds for the complaint. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Verified own profile (address 29 Willow Run Drive Centerville MA, phone (774) 994-3975, website toughguysco.com all match this business): 3.…”
- The contractor's Massachusetts Home Improvement Contractor license, HIC 206334, is registry-verified but currently shows as EXPIRED. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 206334 registry-verified expired — registry holder of record: tough guys home improvement”
- Rating reflects a mixed record: a majority of positive, owner-named reviews across five platforms, offset by one detailed 2023 complaint about renovation quality and deposit/contract terms, and a currently expired state HIC license. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsd01yT05nEAE!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIClwMrONg%7C%7C?hl=en) — “5★ We had Wally do a deck for us and it came out great and within our budget.  He was very professional and responsive.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSaE9HOG53RRAB!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIDRhOG8nwE%7C%7C?hl=en) — “1★ Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way …”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Verified own profile (address 29 Willow Run Drive Centerville MA, phone (774) 994-3975, website toughguysco.com all match this business): 3.…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “These guys did an awesome job installing support beams where we previously had a wall. Very thorough and quality work.”
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 206334 registry-verified expired — registry holder of record: tough guys home improvement”
- Wall removal and structural framing/carpentry work. _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “5★ Forget the name but remember the work! The Tough Guys are easy to work with; they were patient with my ever changing decisions on room li…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “These guys did an awesome job installing support beams where we previously had a wall. Very thorough and quality work.”
- Deck construction and repair. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsd01yT05nEAE!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIClwMrONg%7C%7C?hl=en) — “5★ We had Wally do a deck for us and it came out great and within our budget.  He was very professional and responsive.”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html) — “5★ I was impressed with TOUGH GUYS. I presented the additional obstacle that I was not present to check in on the daily. Wally was very resp…”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsd01yT05nEAE!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIClwMrONg%7C%7C?hl=en) — “5★ We had Wally do a deck for us and it came out great and within our budget.  He was very professional and responsive.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSaE9HOG53RRAB!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIDRhOG8nwE%7C%7C?hl=en) — “1★ Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way …”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “5★ Forget the name but remember the work! The Tough Guys are easy to work with; they were patient with my ever changing decisions on room li…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html) — “5★ I was impressed with TOUGH GUYS. I presented the additional obstacle that I was not present to check in on the daily. Wally was very resp…”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSaE9HOG53RRAB!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIDRhOG8nwE%7C%7C?hl=en) — “1★ Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way …”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
- Specializes in Carpentry _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “5★ Forget the name but remember the work! The Tough Guys are easy to work with; they were patient with my ever changing decisions on room li…”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “These guys did an awesome job installing support beams where we previously had a wall. Very thorough and quality work.”
- Also offers Flooring _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
  - [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229) — “Services offered (Thumbtack): General Contracting, Interior Painting, Tile Installation and Replacement, Cabinetry, Deck or Porch Repair, Ou…”
- Also offers Masonry _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”
- Also offers House Painting _(confidence: low)_
  - [Angi](https://www.angi.com/companylist/us/ma/centerville/tough-guys-home-improvements-reviews-1.htm) — “Services offered (Angi): Handyman, Painting, Remodels, Exterior Surfaces - Powerwashing, Deck or Porch - Repair, Brick, Stone or Block Wall …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html) — “Services offered (HomeAdvisor): Handyman, Painting, Remodels, Exterior Surfaces - Powerwashing, Deck or Porch - Repair, Brick, Stone or Bloc…”
- Also offers Specialty Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSaE9HOG53RRAB!2m1!1s0x0:0xd6eda9ea14026970!3m1!1s2@1:CIHM0ogKEICAgIDRhOG8nwE%7C%7C?hl=en) — “1★ Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way …”
  - [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514) — “Services offered (Houzz): Attic Conversion, Attic Restoration, Baseboard Installation, Basement Remodeling, Basement Waterproofing, Bathroom…”

## License

Status: **expired** (#206334, hic) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Tough%20Guys%20Home%20Improvements&query_place_id=ChIJOxSk6KotR64RcGkCFOqp7dY): 4.0★ from 4 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tough%20Guys%20Home%20Improvements&query_place_id=ChIJOxSk6KotR64RcGkCFOqp7dY): Listed on this source
- [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514): 3.7★ from 3 ratings
- [Houzz](https://www.houzz.com/professionals/general-contractors/tough-guys-home-improvements-pfvwus-pf~977587514): 3.7★ from 3 ratings
- [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229): 4.4★ from 19 ratings
- [Thumbtack](https://www.thumbtack.com/ma/centerville/general-contractors/tough-guys-home-improvements/service/366246600058036229): 4.4★ from 19 ratings
- [Angi](https://www.angi.com/companylist/us/ma/centerville/tough-guys-home-improvements-reviews-1.htm): 5.0★ from 2 ratings
- [Angi](https://www.angi.com/companylist/us/ma/centerville/tough-guys-home-improvements-reviews-1.htm): 5.0★ from 2 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html): 5.0★ from 2 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.GomeshomeImprovments.64987009.html): 5.0★ from 2 ratings

## Recent reviews

- **Thumbtack · Brian t. · 2024-09-14**: These guys did an awesome job installing support beams where we previously had a wall. Very thorough and quality work.
- **Thumbtack · Danielle M. · 2024-05-20**: Daniel was very professional. Quick turn around time for estimates. Will hire in the future for upcoming projects. Thank you again!!
- **5/5 · Google Reviews · Mr. Painting and More. Painting and More. · 2024-03-16**: Great company, you can trust very responsible.
- **5/5 · Google Reviews · Peter Howell · 2023-11-12**: We had Wally do a deck for us and it came out great and within our budget.  He was very professional and responsive.
- **Thumbtack · Helen C. · 2023-10-14**: Wally and Daniel are great! I used them last year to do my deck. This year I was looking for commercial work on my building after months of getting the run around I reached out to Tough Guys. I had a quote with in days and they finished my list in 2 weeks. I cannot express how great it is to have pe…
- **Thumbtack · Martina Z. · 2023-09-13**: I hired Wally and his team in May 2021. The project is still ongoing (basement renovations/finishings) but I am very happy with their work and hope to hire them for more projects. Wally and Daniel are polite, professional, punctual and very honest with their assessments and estimates. I will update …
- **5/5 · HomeAdvisor · Janice J. · 2023-05-01**: I was impressed with TOUGH GUYS. I presented the additional obstacle that I was not present to check in on the daily. Wally was very responsive to communication and questions all by phone. He sent samples by phone for me to see. I could tell he took pride in his work and I am thrilled with the resul…
- **1/5 · Google Reviews · Dawn Beauregard · 2023-04-17**: Homeowner beware! Working with Tough Guys was one of the WORST experiences I have had with a contractor. The scope of my project was way over their expertise level and their inexperience became apparent very quickly.

So many issues overall: shower tile floor not pitched, water doesn't drain, closet…
- **5/5 · Google Reviews · nick cheney · 2023-03-11**: Thank you Welli!!
- **5/5 · HomeAdvisor · Rosevelte M. · 2022-11-01**: They are really good about what they do love the quality and the price of the job and would recommend them to anyone. Thank you guys

---

Data freshness: last scanned 2026-08-24T17:17:40.682Z.
Cite as: Tough Guys Home Improvements — Tavlee (https://tavlee.com/contractor/tough-guys-home-improvements)
Source: https://tavlee.com/contractor/tough-guys-home-improvements