---
title: "Tough Stuff Recycling"
description: "Tough Stuff Recycling is a mattress recycler in Fitchburg, Massachusetts. A 2025 Reddit post called it \"a regional mattress recycler processing hundreds of"
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Tough Stuff Recycling

**Trade:** Junk Removal · **Address:** 145 Authority Drive, Fitchburg, MA 01420 · **Phone:** (978) 307-4118 · **Website:** https://toughstuffrecycling.com/ · **Languages:** English

**Rating: 4.2/5** (high confidence) — from 49 reviews across 7 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Tough Stuff Recycling is a mattress recycler in Fitchburg, Massachusetts. A 2025 Reddit post called it "a regional mattress recycler processing hundreds of mattresses a day." The company says it has been in business 20 years, and its website lets residents enter a zip code to see whether their municipality takes part in its curbside program.

Pickup is booked online. A recent customer said its curbside service took away an old couch and that the process was easy and cost-effective. A 2025 customer said they scheduled a mattress pickup online, and they showed up as promised and took it away for a reasonable price. A 2022 customer with a herniated disc said two men came to retrieve two twin mattresses in Salem and helped get them out of the house.

Drop-off is the other route. A 2025 customer said they dropped off seven mattresses and box springs from cleaning out their father's house, at $25 per item to drop off versus $45 to pick up, and found out at the office that it also takes sofas, sectionals, office chairs and some e-waste like laptops and flat screen TVs. A 2024 customer wrote that, as of October 2024, Fitchburg residents paid $25 per piece to drop off and everyone else $35. A 2024 customer who brought a mattress and box set said the people outside helped unload. The owners of a dumpster rental company said they work with it regularly as their go-to recycling partner for mattresses and box springs, and called the facility clean and well organized.

A local news report describes the city of Pittsfield's Department of Public Services and Utilities partnering with Tough Stuff Recycling on curbside mattress pickup.

A 2023 customer said a mattress pickup scheduled through Pittsfield was never picked up; the mattress sat in the rain and they were out $55. A 2024 customer said Tashiana made everything right in a two-minute phone call after struggles online, and asked for a customer service phone number.

**Strengths:**
- Curbside mattress pickup — a 2025 customer said they showed up as promised
- A quick drop-off — a 2022 customer said the transaction took under five minutes
- Help unloading — a 2024 customer said the people outside helped unload

**Concerns:**
- A missed pickup — a 2023 customer said their mattress was never picked up
- Online booking trouble — a 2024 customer had struggles online before a phone fix

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Mattress recycler in Fitchburg, Massachusetts _(confidence: high)_
  - [Local News](https://bedtimesmagazine.com/2024/01/dismantling-coils-gets-easie/) — “bedtimesmagazine.com — When Mike Gurnee, CEO of Xtraction Inc. in Fresno, California, and Tough Stuff Recycling in Fitchburg, Massachusetts,…”
  - [reddit.com](https://www.reddit.com/r/FitchburgMA/comments/1mlmree/mattress_recycling_in_fitchburg/) — “r/FitchburgMA — Tough Stuff Recycling at 145 Authority Drive is a regional mattress recycler processing hundreds of mattresses a day”
- Says it has been in business 20 years _(confidence: medium)_
  - [Official Website](https://toughstuffrecycling.com) — “Self-reported 20 years in business”
- Partnered with the city of Pittsfield on curbside mattress pickup, according to local news _(confidence: medium)_
  - [Local News](https://www.wwlp.com/news/local-news/berkshire-county/mattress-disposal-program-in-pittsfield-begins-november-1/) — “wwlp.com — The Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer a curbside pic…”
  - [Local News](https://www.iberkshires.com/story/69887/Pittsfield-Announces-New-Partnership-for-Mattress-Recycling.html) — “iberkshires.com — the city of Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer…”
- A 2025 customer said a mattress pickup booked online showed up as promised _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KQ2JESjVUVVJ0YVZveVZWVkxVV2Q1VDNkaFZtYxAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOmJCbDJ5TURtaVoyVVVLUWd5T3dhVmc%7C%7C?hl=en-US) — “5★ Excellent service.  Very easy. I scheduled a mattress pickup online and they showed up as promised and took it away for a reasonable pric…”
- A recent customer used its curbside service to get rid of an old couch _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25reFR6WkhiRkZQVTBNeVpXNWtYemRXVjNoVWVIYxAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOnkxTzZHbFFPU0MyZW5kXzdWV3hUeHc%7C%7C?hl=en-US) — “5★ I had an excellent experience using Tough Stuff Recycling's curbside service to get rid of my old couch. The entire process was incredibl…”
- A 2022 customer said two men helped get two twin mattresses out of the house _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtcmJxak5nEAE!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CIHM0ogKEICAgIC-rbqjNg%7C%7C?hl=en-US) — “5★ I recently herniated a disc in my neck, so I'm limited in lifting/activity. The two men who came to retrieve 2 twin mattresses in the Cas…”
- A 2024 customer said the people outside helped unload a mattress and box set _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5aG9LX1pBEAE!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CIHM0ogKEICAgIC9hoK_ZA%7C%7C?hl=en-US) — “5★ Great people! I brought a mattress and box set for recycle and they were great. Fast and quick in the office and the guys outside were ve…”
- A 2025 customer reported $25 per item to drop off and $45 to pick up _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCc2JWaFhaMkZoVGxkV2NXMXNTRmQzUzBkUlNrRRAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOlBsbVhXZ2FhTldWcW1sSFd3S0dRSkE%7C%7C?hl=en-US) — “5★ Just dropped off 7 mattresses/box springs from cleaning out my father’s house.  $45 per item to pick up or $25 to drop off.  Rented a U-H…”
- A 2023 customer said a mattress pickup scheduled through Pittsfield was never picked up _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaeHVpcWVREAE!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CIHM0ogKEICAgICZxuiqeQ%7C%7C?hl=en-US) — “1★ Scheduled mattress pick up for yesterday through Pittsfield. Mattress was never picked up, sat in the rain and I had to drag it back insi…”
- A 2024 customer had struggles online before a phone call fixed things _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMN3ZPaEdREAE!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CIHM0ogKEICAgICL7vOhGQ%7C%7C?hl=en-US) — “5★ Tashiana made everything right in a 2 minute phone call after struggles on line. The service is commendable; the website, challenging! Al…”
- Mattress and box spring recycling, by drop-off or curbside pickup _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wa1RuazVZak5FWjI5bGFtTk5aV00wY2pKVmRVRRAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOmpkTnk5YjNEZ29lamNNZWM0cjJVdUE%7C%7C?hl=en-US) — “5★ As the owners of a dumpster rental company, we work with Tough Stuff Recycling regularly and cannot say enough good things about them. Wh…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCc2JWaFhaMkZoVGxkV2NXMXNTRmQzUzBkUlNrRRAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOlBsbVhXZ2FhTldWcW1sSFd3S0dRSkE%7C%7C?hl=en-US) — “5★ Just dropped off 7 mattresses/box springs from cleaning out my father’s house.  $45 per item to pick up or $25 to drop off.  Rented a U-H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KQ2JESjVUVVJ0YVZveVZWVkxVV2Q1VDNkaFZtYxAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOmJCbDJ5TURtaVoyVVVLUWd5T3dhVmc%7C%7C?hl=en-US) — “5★ Excellent service.  Very easy. I scheduled a mattress pickup online and they showed up as promised and took it away for a reasonable pric…”
- Google: 4.9 stars from 52 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Tough%20Stuff%20Recycling&query_place_id=ChIJwZuqUqZL5IkRmy93y2R958o) — “Google: 4.9★ from 52 ratings”
- Specializes in Junk Removal _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25reFR6WkhiRkZQVTBNeVpXNWtYemRXVjNoVWVIYxAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOnkxTzZHbFFPU0MyZW5kXzdWV3hUeHc%7C%7C?hl=en-US) — “5★ I had an excellent experience using Tough Stuff Recycling's curbside service to get rid of my old couch. The entire process was incredibl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCc2JWaFhaMkZoVGxkV2NXMXNTRmQzUzBkUlNrRRAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOlBsbVhXZ2FhTldWcW1sSFd3S0dRSkE%7C%7C?hl=en-US) — “5★ Just dropped off 7 mattresses/box springs from cleaning out my father’s house.  $45 per item to pick up or $25 to drop off.  Rented a U-H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KQ2JESjVUVVJ0YVZveVZWVkxVV2Q1VDNkaFZtYxAB!2m1!1s0x0:0xcae77d64cb772f9b!3m1!1s2@1:CAIQACodChtycF9oOmJCbDJ5TURtaVoyVVVLUWd5T3dhVmc%7C%7C?hl=en-US) — “5★ Excellent service.  Very easy. I scheduled a mattress pickup online and they showed up as promised and took it away for a reasonable pric…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Exa](https://toughstuffrecycling.com/): 0 web mentions across the open web (each linked to its source)
- [Google](https://www.google.com/maps/search/?api=1&query=Tough%20Stuff%20Recycling&query_place_id=ChIJwZuqUqZL5IkRmy93y2R958o): 4.9★ from 52 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tough%20Stuff%20Recycling&query_place_id=ChIJwZuqUqZL5IkRmy93y2R958o): Listed on this source
- [Official Website](https://toughstuffrecycling.com): 20 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/fitchburg/profile/recycling-services/tough-stuff-recycling-0261-338886): Listed on this source
- [Local News](https://www.wwlp.com/news/local-news/berkshire-county/mattress-disposal-program-in-pittsfield-begins-november-1/): Listed on this source
- [Reddit](https://www.reddit.com/r/FitchburgMA/comments/1rp2efk/info_from_the_fitchburg_board_of_health_about/): 0 community mentions discussing this business

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Tough Stuff Recycling at 145 Authority Drive is a regional mattress recycler processing hundreds of mattresses a day” — u/HRJafael in r/FitchburgMA (2025-08-09) — https://www.reddit.com/r/FitchburgMA/comments/1mlmree/mattress_recycling_in_fitchburg/
- “the city of Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer a curbside pickup service for mattresses in the city.” — iberkshires.com — https://www.iberkshires.com/story/69887/Pittsfield-Announces-New-Partnership-for-Mattress-Recycling.html
- “When Mike Gurnee, CEO of Xtraction Inc. in Fresno, California, and Tough Stuff Recycling in Fitchburg, Massachusetts, got involved in mattress recycling in 2019, most of the dismantling work was being…” — bedtimesmagazine.com — https://bedtimesmagazine.com/2024/01/dismantling-coils-gets-easie/
- “The Pittsfield Department of Public Services and Utilities has partnered with Tough Stuff Recycling (TSR) to offer a curbside pickup service for mattresses in the city.” — wwlp.com — https://www.wwlp.com/news/local-news/berkshire-county/mattress-disposal-program-in-pittsfield-begins-november-1/
- “Tough Stuff Recycling offers solution to state-wide mattress landfill ban” — sentinelandenterprise.com — https://www.sentinelandenterprise.com/2022/11/03/tough-stuff-recycling-offers-solution-to-states-mattress-landfill-ban/

## Recent reviews

- **5/5 · Google Reviews · Kirsten Yow · 2026-08-24**: I had an excellent experience using Tough Stuff Recycling's curbside service to get rid of my old couch. The entire process was incredibly easy, smooth, and highly cost-effective compared to other disposal options out there.
A huge thank you to every employee I encountered. They were remarkably kind…
- **5/5 · Google Reviews · Sobral · 2026-06-17**: 5 stars! Rosemary was very helpful, honest, and professional. She went above and beyond to help me and made the process very easy. Excellent customer service. Highly recommend ToughStuff Recycling.
- **5/5 · Google Reviews · Brittany Knowles · 2026-06-01**: As the owners of a dumpster rental company, we work with Tough Stuff Recycling regularly and cannot say enough good things about them. Whenever we come across mattresses and box springs, they are our go to recycling partner, and we confidently recommend them to our customers as well.

Their customer…
- **5/5 · Google Reviews · Jeff Niedzwecki · 2026-05-15**: Easy drop off.  Called ahead to make sure I could bring a mattress down. Very friendly people there!
- **5/5 · Google Reviews · vladi reynoso · 2026-04-28**: Good customer service.
- **5/5 · Google Reviews · Travis MacDonald · 2025-12-15**: Just dropped off 7 mattresses/box springs from cleaning out my father’s house.  $45 per item to pick up or $25 to drop off.  Rented a U-Haul trailer and loaded them up.  Saved myself $100.  Staff was super friendly and efficient.  Found out at the office they also take sofas, sectionals, office chai…
- **5/5 · Google Reviews · Sherry Francis · 2025-12-15**: Fast easy in and out easy access affordable prices
- **5/5 · Google Reviews · Kris · 2025-12-12**: I was worried I had missed my mattress pickup but with a quick response back they put my mind at ease. EXCELLENT customer service and thanks again!!
- **5/5 · Google Reviews · Cj Manning · 2025-11-21**: Great service would highly recommend !!!!
- **5/5 · Google Reviews · Heidi Schumacher · 2025-09-17**: Excellent service.  Very easy. I scheduled a mattress pickup online and they showed up as promised and took it away for a reasonable price.  Thank you Tough Stuff.

---

Data freshness: last scanned 2026-10-09T15:28:49.337Z.
Cite as: Tough Stuff Recycling — Tavlee (https://tavlee.com/contractor/tough-stuff-recycling-fitchburg)
Source: https://tavlee.com/contractor/tough-stuff-recycling-fitchburg

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