# Town to Town Movers

**Trade:** Moving · **Address:** 170 Chandler St, Worcester, MA 01609, USA · **Phone:** (508) 755-1425 · **Website:** https://www.townmove.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb · **Languages:** English

**Rating: 3.8/5** (high confidence) — from 304 reviews across 7 sources.
93% of sentiment-scored reviews read net-positive. Last 6 months: 27 reviews, 0 negative.

## The honest read

Town to Town Movers started in 1994 with one small truck, when the owner and her husband Dave began moving Worcester County households; the company says it's completed more than 10,000 moves since, and her son now works alongside them. That kind of longevity shows up in the reviews: crews get singled out for handling awkward jobs carefully — a piano and a sectional couch through a difficult driveway, furniture up three flights of stairs in the rain, an out-of-state move for an elderly couple on a hot day.

The specifics repeat across reviews: movers who introduce themselves before starting, cover furniture and floors, communicate ahead about pricing, and finish faster than expected. Recent activity backs this up — 35 reviews in the last six months, none negative — describing the same careful handling, on-time arrivals, and prices that came in as quoted.

What's worth asking about directly: a handful of reviews, dated from 2022 through early 2026, describe a different experience. In a 2022 review, a customer said a scheduled move was cancelled outright and rescheduled three days later after repeated changes to the arrival time. In a 2025 review, a customer said a $200 "premium weekend fee" was added days before the move, after a quote had already been accepted. In a 2026 review, a customer described an eviction move where thousands in nonrefundable charges were collected and the job was left incomplete. A separate BBB customer review calls the company's billing practices manipulative. These sit alongside hundreds of positive accounts, but they cluster around deposits, added fees, and eviction-specific jobs rather than the standard residential move most reviewers describe.

For a typical local move, especially one needing care with heavy or fragile pieces, Town to Town has a long, mostly positive track record behind it. For an eviction move or anything on a tight, non-negotiable schedule, get the fee structure and cancellation terms in writing before signing.

**Strengths:**
- Careful handling — reviewers cite piano moves and multi-flight stair jobs done damage-free
- Upfront pricing — several reviews describe accurate quotes with no last-minute surprises
- Patient with seniors — reviewers single out care moving elderly family members

**Concerns:**
- Eviction moves — a 2026 review describes nonrefundable charges and incomplete work
- Added fees — a 2025 review describes a late weekend surcharge after the quote
- Cancellations — a 2022 review describes a move called off and rebooked days later

**Where sources disagree:**
- BBB's A+ accreditation and the company's high platform ratings sit alongside a BBB customer review calling its billing practices manipulative, plus several 1-star reviews describing added fees or cancellations.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company says it started in Worcester in 1994 with one truck and has completed more than 10,000 moves since. _(confidence: high)_
  - [Official Website](https://www.townmove.com) — “Company history (self-reported): Started in 1994 in Worcester by the writer and her husband Dave with one small truck, and states it has com…”
  - [Official Website](https://www.townmove.com) — “Self-reported 32 years in business”
- Family owned and operated; the company says it's run by its founder, her husband Dave, and now their son. _(confidence: high)_
  - [Official Website](https://www.townmove.com) — “Ownership (self-reported): Family owned and operated; co-founded by the woman writing in the first person together with her husband Dave, wi…”
  - [Official Website](https://www.townmove.com) — “Stated ownership (self-reported): Family-owned”
- Serves Worcester and nearby towns including Auburn, Shrewsbury, Holden, Grafton, Westborough, Northborough, Northbridge, Oakham, Oxford, Paxton and Sterling, per its stated service area. _(confidence: high)_
  - [Official Website](https://www.townmove.com) — “Stated service area (self-reported): Worcester, Auburn, Shrewsbury, Holden, Grafton, Westborough, Northborough, Northbridge, Oakham, Oxford,…”
- Google reviews average 4.7 stars from 401 ratings; Angi reviews average 4.5 stars from 15 ratings. _(confidence: high)_
  - [Google](https://maps.google.com/?cid=15773775549835244715&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 401 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/town-to-town-movers-reviews-456029.htm) — “Angi: 4.5★ from 15 ratings”
- BBB has accredited the company since 1999, with an A+ rating. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Listed certification: BBB Accredited Business since 6/10/1999”
- Reviewers repeatedly describe careful handling of pianos, heavy furniture and awkward moves, including multiple flights of stairs and a difficult driveway. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214RGVWZGlYMHgzVlZkQ1dGRjZWV3RKZDA5VlluYxAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOmxDeVdiX0x3VVdCWFF6VWtJd09VYnc%7C%7C?hl=en) — “5★ Town to Town movers were professional, efficient, and friendly. They completed our move (that included moving heavy furniture up 3 flight…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaNU5FMXpaM3AwVEVSRVNFaFVSbEJIZURkQlFsRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOlZ5NE1zZ3p0TERESEhURlBHeDdBQlE%7C%7C?hl=en) — “5★ friendly and hardworking crew. exactly
on time and were able
to navigate our difficult driveway situation. we had them move several large…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swelJXWndiV1ZCTTBwMGJWQnJOVzB5U1ZrM01sRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOk0zRWZwbWVBM0p0bVBrNW0ySVk3MlE%7C%7C?hl=en) — “5★ I would highly recommend.  Workers showed up exactly on time, asked to have a quick walk-through to analyze strategy. There were three wo…”
- Multiple reviews describe clear, upfront communication about pricing and timelines before moving day. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sRU9WQkhSbFEwVVdkaVIzSjFabDluTUZZdFJIYxAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOmlEOVBHRlQ0UWdiR3J1Zl9nMFYtRHc%7C%7C?hl=en) — “5★ Could not have been more happy with our move with Town to Town. They were very communicative leading up to moving day, were prompt in the…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sdVpUZEpWR04wVGtabGQzSXpXR1E1WW1wNVNFRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOnluZTdJVGN0TkZld3IzWGQ5Ymp5SEE%7C%7C?hl=en) — “5★ Town to Town Movers is hands down one of the best moving companies you can choose. From the very beginning, they maintained excellent com…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5UVYyMWlaWEJhVlUweU5qa3pVR1EyY0RaWWIwRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOl9QV21iZXBaVU0yNjkzUGQ2cDZYb0E%7C%7C?hl=en) — “5★ I had such a great experience with this moving company from start to finish. Communication before the move was excellent. Customer servic…”
- Customers moving elderly family members single out the crew's patience and care. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1TFdFTkVOa2d5Y1hGS2RHSTVVMTloYmtjeGNtYxAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOk5LWENENkgycXFKdGI5U19hbkcxcmc%7C%7C?hl=en) — “5★ They Are Great 👍 Polite, Patient with Elderly And Very Kind.... So Professional And Careful With Your Stuffs, Any People Need Help Movin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psd1JERm1RbVZGYnkxTFJ6ZHhOSE5tYVRaRkxVRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOjlwRDFmQmVFby1LRzdxNHNmaTZFLUE%7C%7C?hl=en) — “5★ We were moving from Leominster Mass to Greenville Maine and we are elderly the guys were great in packing it into the truck on a very hot…”
- In a 2026 review, a customer described an eviction move where thousands in nonrefundable charges were collected and the job was left incomplete. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxWVkzcHJNbkZrWm1waU1UQjZXR0p1Y2tSZlZuYxAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOi1YY3prMnFkZmpiMTB6WGJuckRfVnc%7C%7C?hl=en) — “1★ If you are looking for an eviction moving service, stay away from them. They are total scammers. They will charge you thousands of nonref…”
- In a 2025 review, a customer said a $200 "premium weekend fee" was added after a quote had already been accepted, days before the move. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnMFpUaGtRamt0Y0RGR1VYcFlhRk5yZW5veVgwRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOkg0ZThkQjktcDFGUXpYaFNrenoyX0E%7C%7C?hl=en) — “1★ 0 stars if possible. Abysmal customer services. We agreed to a date with this company a week ahead of time. Only after agreeing to the qu…”
- In a 2022 review, a customer described a scheduled move being cancelled outright and rescheduled three days later after repeated changes to the arrival time. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPajVDdmJREAE!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CIHM0ogKEICAgIDOj5CvbQ%7C%7C?hl=en) — “1★ outright cancelled a scheduled move, after changing arrival time again and again, unapologetic for the major inconvenience of having canc…”
- A BBB customer review, undated, calls the company's billing practices manipulative and accuses it of fraud. _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Terrible company. They are in the business of attempting to steal money through manipulative emails and fraud.”
- Piano moving and handling of heavy, awkward furniture. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Services offered (Better Business Bureau): Commercial Moving, Eviction Moving, Home Staging, Moving Boxes, Piano Moving, Residential Moving,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaNU5FMXpaM3AwVEVSRVNFaFVSbEJIZURkQlFsRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOlZ5NE1zZ3p0TERESEhURlBHeDdBQlE%7C%7C?hl=en) — “5★ friendly and hardworking crew. exactly
on time and were able
to navigate our difficult driveway situation. we had them move several large…”
- Packing and storage services alongside the move itself. _(confidence: medium)_
  - [Official Website](https://www.townmove.com) — “A family-owned Worcester, MA moving company offering residential, commercial, piano and long-distance moves plus packing, storage and home s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdlJETnpjMFJaVVZoWVMxbFhUR3BMYzFWeWEzYxAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOnBvRDNzc0RZUVhYS1lXTGpLc1Vya3c%7C%7C?hl=en) — “5★ I had to move to a much smaller place and they had to put most of my stuff in a storage unit and some at my new place. The guys were awes…”
- Eviction moving services. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Services offered (Better Business Bureau): Commercial Moving, Eviction Moving, Home Staging, Moving Boxes, Piano Moving, Residential Moving,…”
- Specializes in Moving _(confidence: high)_
  - [Google](https://maps.google.com/?cid=15773775549835244715&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 401 ratings”
  - [Official Website](https://www.townmove.com) — “A family-owned Worcester, MA moving company offering residential, commercial, piano and long-distance moves plus packing, storage and home s…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275) — “Services offered (Better Business Bureau): Commercial Moving, Eviction Moving, Home Staging, Moving Boxes, Piano Moving, Residential Moving,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWVVsOU5lVEkxTVVkeFppMTFlRXB1U1c0eVgxRRAB!2m1!1s0x0:0xdae7b54a1eabf4ab!3m1!1s2@1:CAIQACodChtycF9oOnZYUl9NeTI1MUdxZi11eEpuSW4yX1E%7C%7C?hl=en) — “5★ Town to Town Movers are the best! I was nervous hiring movers as I had some bad experiences with other companies in the past. Everything …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Exa](https://safer.fmcsa.dot.gov/query.asp?query_param=USDOT&query_string=620463&query_type=queryCarrierSnapshot): 6 web mentions across the open web (each linked to its source)
- [Official Website](https://www.townmove.com): 32 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Town%20to%20Town%20Movers&query_place_id=ChIJ6UB3HmwG5IkRq_SrHkq159o): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/worcester/town-to-town-movers-reviews-456029.htm): 4.5★ from 15 ratings
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/moving-companies/town-to-town-movers-inc-0261-102275): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Town%20to%20Town%20Movers&query_place_id=ChIJ6UB3HmwG5IkRq_SrHkq159o): 4.7★ from 406 ratings
- [Yelp](https://www.yelp.com/biz/town-to-town-movers-worcester-4): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “From left, Matthew Caron, vice president of Town to Town Movers, and his parents, co-owners Laurie J. and David T. Caron Jr., at a Shrewsbury home where the company was conducting a move May 30.” — telegram.com (2014-06-08) — https://www.telegram.com/story/news/local/north/2014/06/08/sunday-sit-down-laurie-j/37165500007/
- “TOWN TO TOWN MOVERS INC 1599 North Brookfield Rd Oakham, MA 01068” — quicktransportsolutions.com — https://www.quicktransportsolutions.com/inspectionreports/ma/town-to-town-movers-inc-usdot-620463.php
- “Town To Town Movers Inc Crash Reports” — quicktransportsolutions.com — https://www.quicktransportsolutions.com/crashreports/town-to-town-movers-inc-usdot-620463.php
- “170 chandler street, worcester, MA” — loadconnect.io — https://loadconnect.io/trucking/620463

## Recent reviews

- **5/5 · Google Reviews · Jessica · 2026-08-07**: Town to Town Movers are the best! I was nervous hiring movers as I had some bad experiences with other companies in the past. Everything went to smooth from start to finish. The price was very reasonable as well. Carlo and his team were incredible! They were so polite and professional. They handled …
- **5/5 · Google Reviews · David Shamlian · 2026-08-07**: The 3 guys were absolutely amazing wrapping stuff very professional they did a great job.
- **5/5 · Google Reviews · Kieth Colzie · 2026-08-05**: ⭐⭐⭐⭐⭐
Outstanding moving experience!
I recently hired Town to Town Movers for my residential move, and I couldn't be more impressed with their service. From start to finish, the entire crew was absolutely professional, careful with all of my belongings, and remarkably efficient. They handled everyth…
- **5/5 · Google Reviews · Michele Dowd · 2026-07-29**: This is the nicest and most hardworking crew you can hire for your move! They've moved us twice and I will continue to use and recommend them for any move! Thank you Town to Town!!
- **5/5 · Google Reviews · Yvette Milligan · 2026-07-25**: They showed up and worked non stop until they were done. They took great care of all of my stuff. I would definitely recommend them.
- **5/5 · Google Reviews · beki Isallari · 2026-07-16**: Delivery  was fast and efficient. The movers were courteous. I recommend 100%  their service. I am happy with it.
- **5/5 · Google Reviews · Eve Lopez · 2026-07-15**: They Are Great 👍 Polite, Patient with Elderly And Very Kind.... So Professional And Careful With Your Stuffs, Any People Need Help Moving, Town To Town Movers Are Your People 🌟🌟🌟 Good And Beyond... Thanks
- **5/5 · Google Reviews · Ben Kadamus · 2026-07-03**: Great company. I have used them a few times. Wonderful staff, very friendly, respectful of items, and a great price.
- **5/5 · Google Reviews · Jillian Karns · 2026-07-02**: Could not have been more happy with our move with Town to Town. They were very communicative leading up to moving day, were prompt in their arrival, and worked hard throughout the day to get the job done. 10/10 recommend
- **5/5 · Google Reviews · Jon Monge · 2026-06-30**: To everyone at Town to Town Movers, we want to sincerely thank you for making our move such a positive experience. Your friendliness and professionalism truly made a difference. My Mom and I felt so comfortable, and our belongings were well cared for—we couldn't have asked for a better crew! We may …

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Data freshness: last scanned 2026-08-07T21:08:00.582Z.
Cite as: Town to Town Movers — Tavlee (https://tavlee.com/contractor/town-to-town-movers-worcester)
Source: https://tavlee.com/contractor/town-to-town-movers-worcester