# Transitions Kitchens, Baths and Remodeling

**Trade:** Bathroom Remodel · **Address:** 433 Washington St, Norwell, MA 02061, USA · **Phone:** (781) 871-0881 · **Website:** https://transitionskbr.com/ · **Languages:** English

**Rating: 4.5/5** (high confidence) — from 30 reviews across 7 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
93% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 0 negative.

## The honest read

Transitions Kitchens, Baths and Remodeling is a Norwell design-build firm founded in 2006 by Craig Ricciarelli — a family operation where Linda Ricciarelli handles finance and Nick Ricciarelli runs operations, according to the company's site, which also says the firm has completed more than 1,600 projects. Its Massachusetts home improvement contractor registration is active, and BBB lists an A+ grade for the 21-year-old business.

The written record runs a full decade, from 2016 through this year, and the pattern across dozens of reviews is a whole-room, design-through-construction process rather than a simple swap: master bathrooms demolished down to the studs, kitchens gutted and rebuilt, and larger projects that reconfigure a first floor — removing walls, adding a mudroom, moving plumbing and heating vents. In-house designers Karen and Veronica come up again and again for walking homeowners through tile, fixtures, cabinets, and paint colors, while Craig himself is described joining early design conversations and personally overseeing projects through completion. One customer, working on a church basement bathroom, described the crew accommodating a food pantry's busy holiday distribution schedule around the job.

Two accounts stand out as real exceptions. In a 2021 review, a customer said a base cabinet's anchor failed after final payment, the owner initially agreed to fix it, then went silent for eight months, leaving the customer to hire someone else. In a 2023 review, a customer called a kitchen installation's quality and professionalism disappointing, describing an unresolved repair that had dragged on for months.

For a full kitchen or bathroom rebuild — especially one involving structural changes like a wall removal or a first-floor reconfiguration — Transitions reads as an established, design-forward shop with two decades of local history. Given the two post-completion disputes on record, it's worth asking directly how they handle a defect that surfaces after the final payment.

**Strengths:**
- Verified license — active Massachusetts HIC registration
- Design-led process — in-house designers guide selections start to finish
- Whole-room renovations — demolished a master bath down to the studs
- Structural work — removed walls to reconfigure a first-floor layout

**Concerns:**
- Post-payment dispute — a cabinet anchor failure went unfixed for eight months
- Quality complaint — one kitchen installation was called disappointing and left unresolved

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration verified active _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 153487 verified active”
- BBB grade A+, not accredited, 21 years in business, 10 employees _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/norwell/profile/kitchen-remodel/transitions-kitchens-baths-remodeling-inc-0021-312599) — “BBB shows an A+ rating for this non-accredited kitchen/bath remodeling contractor (21 years in business, 10 employees, owner Craig Ricciarel…”
- Company says it was founded in 2006 and has completed 1,600+ projects _(confidence: medium)_
  - [Official Website](https://transitionskbr.com) — “Company history (self-reported): Founded in 2006 by Craig Ricciarelli; family-owned and operated for 20+ years, with 1600+ projects complete…”
- In-house designers guide material and fixture selection from start to finish _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTE5ESnRlbVJ1Y2taR09FUmpaa3M1T1UxQ1lYYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOmlLNDJtemRuckZGOERjZks5OU1CYXc%7C%7C?hl=en) — “5★ I had my master bath and powder room remodeled in 2024. The whole process was very efficient. I first met with their design person, Karen…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0cTc3X3JnRRAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgICtq77_rgE%7C%7C?hl=en) — “5★ Transitions did a beautiful job on our master bath. Veronica took a lot of time to understand our aesthetic preferences and she designed …”
- Demolished a master bathroom down to the studs for a full gut renovation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pScFpGQlpZVGRhZWkxM2MxTk9OSEY0TlVabWFYYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOjRpZFBZYTdaei13c1NONHF4NUZmaXc%7C%7C?hl=en) — “5★ Transitions performed a complete renovation of my master bathroom.  The old room was completely demolished down to the studs. I am extrem…”
- Removed walls and reconfigured a first-floor layout, including a mudroom addition _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVdFNrWXpXWEZrTFZjNFYwTmllRGxJV25VNFNXYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOkUtSkYzWXFkLVc4V0NieDlIWnU4SWc%7C%7C?hl=en) — “5★ Craig and his team did an amazing job with our project - renovating the kitchen and first floor bathroom/laundry room, adding a mudroom, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aXZla2FnEAE!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgIDuivekag%7C%7C?hl=en) — “5★ Transitions Kitchens and Bath remodeled my entire kitchen, including removing walls, moving heating vents, installing hardwood floors, ad…”
- Accommodated a food pantry's holiday schedule during a church basement bathroom project _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0Z01qcXdRRRAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgIDtgMjqwQE%7C%7C?hl=en) — “5★ We have worked with Craig and his team on two projects and I highly recommend Transitions! Craig is very meticulous and notices and takes…”
- A 2021 review said a cabinet anchor failure went unresolved for eight months after final payment _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhZ01MRjJBRRAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgIDagMLF2AE%7C%7C?hl=en) — “2★ Transitions K & B stayed with their timetable to complete our kitchen remodelling project....that was the positive. The big negative was …”
- A 2023 review called a kitchen installation's quality and professionalism disappointing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1X01QUkNnEAE!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgID5_MPRCg%7C%7C?hl=en) — “1★ Quality and professionalism of the installation of my kitchen was very disappointing. It is still in the process of being corrected and f…”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pScFpGQlpZVGRhZWkxM2MxTk9OSEY0TlVabWFYYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOjRpZFBZYTdaei13c1NONHF4NUZmaXc%7C%7C?hl=en) — “5★ Transitions performed a complete renovation of my master bathroom.  The old room was completely demolished down to the studs. I am extrem…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sTE5ESnRlbVJ1Y2taR09FUmpaa3M1T1UxQ1lYYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOmlLNDJtemRuckZGOERjZks5OU1CYXc%7C%7C?hl=en) — “5★ I had my master bath and powder room remodeled in 2024. The whole process was very efficient. I first met with their design person, Karen…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN0cTc3X3JnRRAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgICtq77_rgE%7C%7C?hl=en) — “5★ Transitions did a beautiful job on our master bath. Veronica took a lot of time to understand our aesthetic preferences and she designed …”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Ob1VuVXpTMFpOWkZsS2RHTmlURXgxTlZoa0xWRRAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOnNoUnUzS0ZNZFlKdGNiTEx1NVhkLVE%7C%7C?hl=en) — “5★ Craig and his team were excellent from start to finish. On or ahead of schedule, excellent craftsmanship and very professional. They remo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21waVFrczVibXB5TlV4c0xXOWxUMkpUUjJaUVRtYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOmpiQks5bmpyNUxsLW9lT2JTR2ZQTmc%7C%7C?hl=en) — “5★ The TK&B team did a complete gut renovation on our kitchen. The end product is beautiful. Craig, Chris, Mike and the team are honest and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aXZla2FnEAE!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgIDuivekag%7C%7C?hl=en) — “5★ Transitions Kitchens and Bath remodeled my entire kitchen, including removing walls, moving heating vents, installing hardwood floors, ad…”
- Also offers General Contractor / Remodeling _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVdFNrWXpXWEZrTFZjNFYwTmllRGxJV25VNFNXYxAB!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CAIQACodChtycF9oOkUtSkYzWXFkLVc4V0NieDlIWnU4SWc%7C%7C?hl=en) — “5★ Craig and his team did an amazing job with our project - renovating the kitchen and first floor bathroom/laundry room, adding a mudroom, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aXZla2FnEAE!2m1!1s0x0:0x8700946319cc4cf7!3m1!1s2@1:CIHM0ogKEICAgIDuivekag%7C%7C?hl=en) — “5★ Transitions Kitchens and Bath remodeled my entire kitchen, including removing walls, moving heating vents, installing hardwood floors, ad…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#153487, hic) — verified against the official MA state registry on 2026-07-03, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Transitions%20Kitchens%2C%20Baths%20and%20Remodeling&query_place_id=ChIJ_Zh1fyee5IkR90zMGWOUAIc): 4.5★ from 54 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Transitions%20Kitchens%2C%20Baths%20and%20Remodeling&query_place_id=ChIJ_Zh1fyee5IkR90zMGWOUAIc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/norwell/profile/kitchen-remodel/transitions-kitchens-baths-remodeling-inc-0021-312599): Listed on this source
- [Official Website](https://transitionskbr.com): 20 yrs in business · Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-remodelers/transitions-kitchens-and-baths-pfvwus-pf~151308907): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/norwell/transitions-kitchens-baths-reviews-4359444.htm): 5.0★ from 1 ratings
- [Exa](https://pro.porch.com/norwell-ma/design-and-build-firms/transitions-kitchens-and-baths/pp): 8 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Ken Gibson · 2026-07-02**: Craig and his team were excellent from start to finish. On or ahead of schedule, excellent craftsmanship and very professional. They remodeled our kitchen including a new hardwood floor. Would highly recommend.
- **5/5 · Google Reviews · mark dedonato · 2026-05-08**: Transitions performed a complete renovation of my master bathroom.  The old room was completely demolished down to the studs. I am extremely happy with the final results as Craig’s team provided great guidance throughout the process  - from design through implementation. All members of his team were…
- **5/5 · Google Reviews · Robin Gilroy · 2026-04-20**: I had my master bath and powder room remodeled in 2024. The whole process was very efficient. I first met with their design person, Karen. She helped me pick out all the tile, fixtures, and cabinets. She also suggested paint colors and made that part of the process fun.
Craig coordinated the whole p…
- **5/5 · Google Reviews · Nathaniel Hulme · 2026-03-02**: Craig and his team did an amazing job with our project - renovating the kitchen and first floor bathroom/laundry room, adding a mudroom, and reconfiguring our entry.  Karen was very helpful throughout the design process and the construction crew was great to work with.
- **5/5 · Google Reviews · Corrie Gooding · 2026-02-23**: We worked with transitions to remodel the majority of our first floor, kitchen, bathroom, living room and office. I can’t recommend them enough. They were great to work with from start to finish. From design ideas to demo and installation everything went flawlessly. I look forward to working with Cr…
- **5/5 · Google Reviews · Smaiyra Million · 2026-02-09**: The TK&B team did a complete gut renovation on our kitchen. The end product is beautiful. Craig, Chris, Mike and the team are honest and ultimately want the customer to be happy with the outcome. Understanding that renovations rarely go smoothly, it was easy to work with them to end up with somethin…
- **5/5 · Google Reviews · Meghan OHara · 2026-02-08**: I was a complete rookie going into the building/design process and really needed someone to guide me and take me under their wing. Karen did that and more. She walked me through every step and quickly got to know my style and taste, while being incredibly patient as I made some big decisions along t…
- **5/5 · Google Reviews · Kevin Burns · 2026-02-05**: We worked with John and Craig for our Kitchen make over and the results were Amazing. John was instrumental in helping us design the lay out and Craig and his crew were the utmost professionals. We get compliments every time our neighbors and friends are over.  We are working them again for our bath…
- **5/5 · Google Reviews · Jen Roberts · 2026-02-05**: Craig & his team were great! Our bathroom/basement remodel went smoothly. The Transitions team was coordinated and kept our home clean throughout the project. End results were beautiful!
- **5/5 · Google Reviews · Dkhigg · 2026-02-04**: Transitions did an amazing kitchen transformation for us.  The staff was professional and in constant contact and the new kitchen was done timely and came out beautifully

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Data freshness: last scanned 2026-07-03T05:36:28.548Z.
Cite as: Transitions Kitchens, Baths and Remodeling — Tavlee (https://tavlee.com/contractor/transitions-kitchens-baths-and-remodeling-norwell)
Source: https://tavlee.com/contractor/transitions-kitchens-baths-and-remodeling-norwell