--- title: "Tri-County Plumbing & Heating" description: "A 2025 customer said Tri-County Plumbing & Heating answered a very early morning call and fixed a leaking pipe within 3 hours of the call, at a price that " doc_version: "2026-10-01" last_updated: "2026-10-01" --- # Tri-County Plumbing & Heating **Trade:** HVAC / Heating & Cooling · **Address:** 48 Wellington Dr, East Longmeadow, MA 01028 · **Phone:** (413) 733-6336 · **Languages:** English **Rating: 3.1/5** (low confidence) — from 5 reviews across 5 sources. 60% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read A 2025 customer said Tri-County Plumbing & Heating answered a very early morning call and fixed a leaking pipe within 3 hours of the call, at a price that customer called great for an emergency. A 2023 customer said Tom saved their furnace numerous times. A 2020 customer said Tom arrived in less than 2 hours and repaired their mother's water heater. A 2021 customer said they were quoted $250 to service their boilers, were then told it would be about $1k, and wrote that the boilers were not fixed. A 2021 customer said the company found a cracked pipe, had them buy a replacement pipe, came back days later to install it and charged them too much, and that the pipe cracked again so the sink leaked worse than before. **Strengths:** - A fast pipe repair — a 2025 customer said it was fixed within 3 hours - A water heater repair — a 2020 customer said Tom arrived in less than 2 hours **Concerns:** - A boiler price jump — a 2021 customer was quoted $250, then told about $1k - A repeat pipe crack — a 2021 customer said the sink leaked worse afterward ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A 2025 customer said a leaking pipe was fixed within 3 hours of an early morning call _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Thank you Tri-County Plumbing & Heating for answering my very early morning call and getting someone out to not only check on our leaking…” - A 2023 customer said Tom saved their furnace numerous times _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ The best service ever ! Tom Always arrives fast, figures out the problem and gets the job done accurately and in a short time. Courteous…” - A 2020 customer said Tom arrived in less than 2 hours and repaired a water heater _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom had arrived in less than 2 hours when I called and repaired my mothers water heater. Very professional and quality work. Used Tri-Sta…” - A 2021 customer said a $250 boiler service quote became about $1k and the boilers were not fixed _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ This guy is a fraud. Price gouges people. Told me $250 to service my boilers, when he was said and done he told me it would be about $1k.…” - A 2021 customer said a replaced pipe cracked again and the sink leaked worse than before _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “2★ Showed up to tell me my pipe was cracked, okay fine. Had us go out to buy him another pipe to use only for him to come back days later to…” - Specializes in HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ The best service ever ! Tom Always arrives fast, figures out the problem and gets the job done accurately and in a short time. Courteous…” - Specializes in Plumbing _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Thank you Tri-County Plumbing & Heating for answering my very early morning call and getting someone out to not only check on our leaking…” - [Google Reviews](https://maps.google.com/?cid=6861091485317716558&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom had arrived in less than 2 hours when I called and repaired my mothers water heater. Very professional and quality work. Used Tri-Sta…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Tri-County%20Plumbing%20%26%20Heating&query_place_id=ChIJcyAA-ibp5okRTtrRsVp-N18): 4.0★ from 7 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tri-County%20Plumbing%20%26%20Heating&query_place_id=ChIJcyAA-ibp5okRTtrRsVp-N18): Listed on this source - [Exa](http://hvgatewaychamberny.chambermaster.com/news/details/three-local-companies-two-families-one-shared-commitment-to-our-communities): 0 web mentions across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/east-longmeadow/profile/air-conditioning-contractor/tri-county-plumbing-heating-0261-264699): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/tri-country-plumbing-and-heating): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Danielle G · 2025-08-21**: Thank you Tri-County Plumbing & Heating for answering my very early morning call and getting someone out to not only check on our leaking pipe but fix it within 3 hours of my call!! Fantastic service and the price was great for an emergency! You made the whole process easy! I will be recommending yo… - **5/5 · Google Reviews · Linda Schwarz · 2023-11-29**: The best service ever ! Tom Always arrives fast, figures out the problem and gets the job done accurately and in a short time. Courteous, professional and reliable! Saved my furnace numerous times and kept us from freezing many winters! Also very helpful advice on other appliances. 10 stars! - **1/5 · Google Reviews · David D’Agostino · 2021-12-13**: This guy is a fraud. Price gouges people. Told me $250 to service my boilers, when he was said and done he told me it would be about $1k. I questioned him and he said that it was because he had to buy a $250 part. According to a different plumber I’m now using, that $250 part is really a $20 part an… - **2/5 · Google Reviews · Gabby Osborne · 2021-09-10**: Showed up to tell me my pipe was cracked, okay fine. Had us go out to buy him another pipe to use only for him to come back days later to install it, charge us way too much money, and ultimately crack it again so my sink leaked worse than before. Just used another plumber recommended to us who went … - **5/5 · Google Reviews · Lee Saltmarsh · 2020-06-19**: Tom had arrived in less than 2 hours when I called and repaired my mothers water heater. Very professional and quality work. Used Tri-State once before and will use again! --- Data freshness: last scanned 2026-09-29T06:01:32.723Z. Cite as: Tri-County Plumbing & Heating — Tavlee (https://tavlee.com/contractor/tri-county-plumbing-and-heating-east-longmeadow) Source: https://tavlee.com/contractor/tri-county-plumbing-and-heating-east-longmeadow ## Sitemap [Full site index](https://tavlee.com/sitemap.md)