---
title: "Tri town Appliance"
description: "A refrigerator that stopped getting cold turned out to be a bad condenser fan, and a recent customer said Tri-town diagnosed it over the phone in 10-15 min"
doc_version: "2026-10-10"
last_updated: "2026-10-10"
---

# Tri town Appliance

**Trade:** Appliance Repair · **Address:** 510 Mechanic St, Fitchburg, MA 01420 · **Phone:** (978) 502-3102 · **Website:** http://www.tritownappliance.com/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 49 reviews across 3 sources.
92% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 1 negative.

## The honest read

A refrigerator that stopped getting cold turned out to be a bad condenser fan, and a recent customer said Tri-town diagnosed it over the phone in 10-15 minutes, then recommended solutions the customer could do themselves. Tri Town Appliance holds a 4.7-star average from 72 Google ratings.

A recent customer said Danny was at the house the day after the call and was quick fixing a washer machine. A recent customer said Danny arrived a little early, went straight to work and explained his process while he was working.

A 2025 customer said Dan got back about 15 minutes after a text, came the next day to work on the oven, and less than an hour later had the problem diagnosed and the part replaced. A 2024 customer said Danny came out the next day for a fridge; when the first part did not fix the problem, he reordered the right one and kept the customer updated through the week the process took. A 2023 customer said Danny fixed a Samsung refrigerator within 15 minutes.

A recent customer gave one star, saying a message sent never got a reply. A 2024 customer said he did not show for a confirmed appointment and has not returned messages. A 2023 customer said he was a no-show on the day of service, with no call and no response to texts.

**Strengths:**
- Phone diagnosis — a recent customer said a condenser fan was diagnosed by phone
- Next-day visit — a recent customer said Danny came the next day
- Explains the work — a recent customer said Danny explained his process while working

**Concerns:**
- Unanswered message — a recent customer said a message never got a reply
- Missed appointment — a 2024 customer said he did not show

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.7 stars from 72 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Tri%20town%20Appliance&query_place_id=ChIJkeNlhqXn44kRocwD96Ryrt8) — “Google: 4.7★ from 72 ratings”
- A recent customer said a bad condenser fan was diagnosed over the phone in 10-15 minutes _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aaGFqWkVhM2REVWpKc1RrYzVaRmRpVW5SNU1tYxAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOmZhajZEa3dDUjJsTkc5ZFdiUnR5Mmc%7C%7C?hl=en-US) — “5★ These guys are amazing! My refrigerator stopped getting cold. They were the third company I called from a Google search. The first told m…”
- A recent customer said Danny came the next day and fixed a washer machine _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSSmVXWm5VSFJyUTBKaFgzaGxZa0phVEZRMExWRRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOjRJeWZnUHRrQ0JhX3hlYkJaTFQ0LVE%7C%7C?hl=en-US) — “5★ Great service! I called and he was at my house the next day. Affordable price and super professional.He was quick and on point with fixin…”
- A recent customer said Danny explained his process while working _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4VVRYUklPWEYzWDBsMmJVdHpaVTgyYjFCb2NXYxAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOkxUTXRIOXF3X0l2bUtzZU82b1BocWc%7C%7C?hl=en-US) — “5★ Danny arrived a little early and went straight to work.  He was very knowledgeable and also explained his process while he was working.  …”
- A 2025 customer said Dan diagnosed an oven problem and replaced the part in under an hour _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMam55dHVQLXNqbGt3RRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKELjnytuP-sjlkwE%7C%7C?hl=en-US) — “5★ Dan got back to me in about 15 minutes after I texted him. He was at my place the next day to work on the oven. Less than an hour later, …”
- A 2024 customer said Danny reordered the right fridge part after the first one did not fix the problem _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuNXBlMXR3RRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKEICAgICn5pe1twE%7C%7C?hl=en-US) — “5★ We had an issue with our fridge. Found Danny through Google, he came out the next day, checked it out; and ordered the part that was need…”
- A recent customer said a message sent never got a reply _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSblpUSXdaSE0wUkhKWlMxbGFlVXBNYzE5bmMxRRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOlRnZTIwZHM0RHJZS1laeUpMc19nc1E%7C%7C?hl=en-US) — “1★ Never replied to message sent. And texting was his preference.”
- A 2024 customer said he missed a confirmed appointment and did not return messages _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3NnBIRzJ3RRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKEICAgIC76pHG2wE%7C%7C?hl=en-US) — “1★ Had a confirmed appointment and he didn’t show. No call, no text, hasn’t returned my messages. Unacceptable.”
- A 2023 customer said he did not show on the day of service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaOHBqZlp3EAE!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKEICAgICZ8pjfZw%7C%7C?hl=en-US) — “1★ He was really responsive to schedule but was a "no show" on day of service.  No call, no show, no response to texts.”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ1MmFDd1Z3EAE!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKEICAgID52aCwVw%7C%7C?hl=en-US) — “5★ Danny showed up to fix our Samsung refrigerator that stopped working after purchasing 1½ years ago. He was on time and had it fixed withi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMam55dHVQLXNqbGt3RRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CIHM0ogKELjnytuP-sjlkwE%7C%7C?hl=en-US) — “5★ Dan got back to me in about 15 minutes after I texted him. He was at my place the next day to work on the oven. Less than an hour later, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aaGFqWkVhM2REVWpKc1RrYzVaRmRpVW5SNU1tYxAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOmZhajZEa3dDUjJsTkc5ZFdiUnR5Mmc%7C%7C?hl=en-US) — “5★ These guys are amazing! My refrigerator stopped getting cold. They were the third company I called from a Google search. The first told m…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSSmVXWm5VSFJyUTBKaFgzaGxZa0phVEZRMExWRRAB!2m1!1s0x0:0xdfae72a4f703cca1!3m1!1s2@1:CAIQACodChtycF9oOjRJeWZnUHRrQ0JhX3hlYkJaTFQ0LVE%7C%7C?hl=en-US) — “5★ Great service! I called and he was at my house the next day. Affordable price and super professional.He was quick and on point with fixin…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Tri%20town%20Appliance&query_place_id=ChIJkeNlhqXn44kRocwD96Ryrt8): 4.7★ from 72 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Tri%20town%20Appliance&query_place_id=ChIJkeNlhqXn44kRocwD96Ryrt8): Listed on this source
- [Local News](https://homeservicebase.com/appliance-repair-business/keywords?state=massachusetts&city=fitchburg): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Ian MacEachern · 2026-08-05**: Great guy, easy to work with!
- **5/5 · Google Reviews · Lisa M · 2026-07-31**: Dan from Tri Town Appliance Repair is simply the best! We reached out to him after another company completely failed to fix our appliance issues, and the difference was night and day.
He was so accommodating, responsive, and easy to communicate with every single time we contacted him. Not only is he…
- **5/5 · Google Reviews · Lais Alves · 2026-07-27**: Great service! I called and he was at my house the next day. Affordable price and super professional.He was quick and on point with fixing my washer machine. Very pleasant with his work. Thank you Danny!
- **5/5 · Google Reviews · Brian · 2026-07-08**: Danny arrived a little early and went straight to work.  He was very knowledgeable and also explained his process while he was working.  Hopefully I won't need appliance repair services again anytime soon, but if I do I'll be reaching out again.
- **5/5 · Google Reviews · Flutter Yen Aesthetics, Inc · 2026-06-22**: I’m so grateful for the kindness and professionalism of Tri Town Appliance. When my in-laws needed help with their fridge, they showed up promptly, fixed the issue, and went above and beyond. They truly care about people, not just the job. I highly recommend them to anyone who wants trustworthy, com…
- **1/5 · Google Reviews · Alice Davis · 2026-06-16**: Never replied to message sent. And texting was his preference.
- **5/5 · Google Reviews · Jeff Brooks · 2026-04-17**: These guys are amazing! My refrigerator stopped getting cold. They were the third company I called from a Google search. The first told me they don't work on Samsung refrigerators and no one else does, so I should just buy a new one. The second was an AI admin that tried to set an appointment for a …
- **5/5 · Google Reviews · Brianna Cucchiara · 2026-02-14**: I can not say enough about this very helpful man. Great experience! Very knowledgeable, honest, and I highly recommend when looking for assistance with appliance repair to give him the business ! Thank you again, Danny!!!!!!
- **5/5 · Google Reviews · burt blair · 2026-02-10**: Texted on Monday afternoon made a appointment for next day, very good with communication, showed up when he said he would, looked at our gas kitchen stove which didn't seem to need repairs, gave us some recommendations for keeping it working for a long time, I will be reaching out with any other app…
- **5/5 · Google Reviews · Goulet Trucking · 2025-10-11**: Fantastic job fixing my dual stove, came right on time and fixed in no time at all, fantastic guy, and more reasonably priced than I could have hoped.

---

Data freshness: last scanned 2026-10-10T10:45:06.798Z.
Cite as: Tri town Appliance — Tavlee (https://tavlee.com/contractor/tri-town-appliance-fitchburg)
Source: https://tavlee.com/contractor/tri-town-appliance-fitchburg

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