# TruGreen Lawn Care

**Trade:** Landscaping · **Address:** 6 New Venture Dr, South Dennis, MA 02660 · **Phone:** (833) 418-5004 · **Website:** https://www.trugreen.com/local-lawn-care/massachusetts/south-dennis?utm_source=gmb&utm_channel=organic · **Languages:** English

**Rating: 3.6/5** (medium confidence) — from 411 reviews across 4 sources.
81% of sentiment-scored reviews read net-positive. Last 6 months: 30 reviews, 0 negative.

## The honest read

TruGreen's South Dennis branch is the Cape Cod arm of the national lawn-treatment company, working out of 6 New Venture Drive and running the standard TruGreen playbook: scheduled fertilization and weed-control visits, tick and mosquito applications, and a tree-and-shrub program, all managed through an app that tracks the truck to your door.

The technicians are the reason most happy customers stay. Reviewers name them — Gabriel, Derek, Pierre, Bradford — and describe people who walk the lawn, explain what they're applying and why, and knock on the door before starting. Several accounts describe real turnarounds: a sloped, hard-to-maintain yard the company now handles entirely, a lawn brought back within two seasons, a customer this June crediting the first treatments of the season for visible improvement. The app's text alerts and truck tracking come up repeatedly as a genuine convenience.

The complaints cluster around the machine behind the technicians. A July 2026 reviewer reported weeds surviving three straight years of treatment; a 2024 customer went back to their old provider after their lawn got worse; a 2025 Easton customer said a promised aeration and overseeding never happened despite six confirmation calls. Misapplication shows up too — one April 2026 account describes a pile of pre-emergent dumped in one spot that burned the grass around it, and a June 2026 customer got brown spots and waited twelve days for an inspection that hadn't come. Reaching a person is its own project: one otherwise-satisfied reviewer spent sixteen minutes in the phone maze before getting help.

This is the trade-off national scale buys: dependable route service and knowledgeable field staff when the system works, and a call center between you and the fix when it doesn't. If a set-it-and-forget-it treatment schedule is what you want, the local crews earn their 4.5★ Google average across 766 ratings. Before signing an annual plan, ask how re-service requests are handled and what happens when a scheduled application is missed — those are the moments where the written record splits.

**Strengths:**
- Knowledgeable technicians — named field staff explain each treatment on site
- Visible lawn turnarounds — several yards described as revived within two seasons
- App scheduling — truck tracking and text alerts praised repeatedly

**Concerns:**
- Weed-control misses — one 2026 account reports weeds surviving three years
- Missed appointments — promised services skipped despite confirmation calls
- Reaching a person — phone maze and slow callbacks after complaints
- Application errors — burned patches and brown spots described in 2026 reviews

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Technicians are repeatedly named and praised for explaining treatments and answering questions on site _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoaFZEUklSWGxZVkU5TE5XUk5Ubk5VVVVORlVsRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlhhVDRIRXlYVE9LNWRNTnNUUUNFUlE%7C%7C?hl=en) — “5★ I see great results in my lawn since using TruGreen at the beginning of the season Which is what is inspiring me to leave this review.
In…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJeFdtZ3pOREY0Y0hOaVpYRnhWWFkyUms5alEwRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOjIxWmgzNDF4cHNiZXFxVXY2Rk9jQ0E%7C%7C?hl=en) — “5★ Gabriel from TruGreen is the best lawn specialist at TruGreen! You can tell he truly has a passion for what he does and is incredibly kno…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SUU4wazNielZEVWpWMFZGUkZUalV5WTBvMVVFRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOnRQN0k3bzVDUjV0VFRFTjUyY0o1UEE%7C%7C?hl=en) — “4★ Derek with Truegreen was very professional and helpful explaining the situation with my lawn.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21abU0xaHVMWFZTUkVaRU5sODBWWFZMWDNWdU1uYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOmZmM1huLXVSREZENl80VXVLX3VuMnc%7C%7C?hl=en) — “5★ Derek was Excellent service, professional, knowledgeable and helpful information regarding lawn care and next steps”
- Multiple customers describe lawns visibly improved or brought back within one to two seasons _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoaFZEUklSWGxZVkU5TE5XUk5Ubk5VVVVORlVsRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlhhVDRIRXlYVE9LNWRNTnNUUUNFUlE%7C%7C?hl=en) — “5★ I see great results in my lawn since using TruGreen at the beginning of the season Which is what is inspiring me to leave this review.
In…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURub1pIbjVRRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgIDnoZHn5QE%7C%7C?hl=en) — “5★ TruGreen has changed my lawn for the better! We have a sloped landscape so it was very hard to maintain! Now, we don’t have to worry abou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kcFQzcG9ORGhpV1ZSbWN6RlVZWE5LUkVGNGFtYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOmdpT3poNDhiWVRmczFUYXNKREF4amc%7C%7C?hl=en) — “5★ Myself and my family are extremely grateful and couldn’t be happier with our lawn it looks amazing. Maybe the best looking lawn on our st…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjMU5tNXZPV1ZTV1U5R05sOXhkemxVV2tKcU5YYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlc1Nm5vOWVSWU9GNl9xdzlUWkJqNXc%7C%7C?hl=en) — “5★ We have only had TruGreen for two years, but the lawn looks excellent. They did a great job of bringing it back. The service providers do…”
- App with truck tracking and text notifications praised for scheduling visibility _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4eXRyWjlRRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgIDxytrZ9QE%7C%7C?hl=en) — “5★ Could not wait for the weed application.  Their stuff seems to work really well for controlling certain weeds.   Mason did a great job.  …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMk1UVjVlakoyUVUxR2NtMVRjRjlvU1RWTVRHYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOmM2MTV5ejJ2QU1Gcm1TcF9oSTVMTGc%7C%7C?hl=en) — “5★ Our team at True green has been great. We’ve used them for a few years now. They do ticks and mosquitoes and well as grass services. Thei…”
- Recurring weed-control failures reported — one July 2026 customer described weeds surviving three straight years of treatment _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEbjlTLUNnEAE!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgICDn9S-Cg%7C%7C?hl=en) — “1★ I went from lawn doctor to true green last year because they were able to give me a little bit of a better price. My lawn has never been …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sNlZGWldaVUZqVWtSWFpHbFpWSGxKVTBWR05tYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOml6VFZWZUFjUkRXZGlZVHlJU0VGNmc%7C%7C?hl=en) — “1★ I complained about weeds 3 weeks ago and you came out and treated and I still have a problem. If you can’t fix the problem I will get som…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyN01mb3B3RRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgIDr7MfopwE%7C%7C?hl=en) — “3★ Unfortunately, I still have weeds and crabgrass, but at least it's green.  Plus it has not thickened up like I was promised”
- Missed appointments and unfulfilled scheduled services reported across several years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNmNYTkxRbWxIUm1sSFNtRlRWRU5sTFVJMFVtYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOll6cXNLQmlHRmlHSmFTVENlLUI0Umc%7C%7C?hl=en) — “1★ Worst service I have ever had. Promised over seeding.. confined on 6 calls and requested a call back… On the day of service, customer ser…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbEl1eE9nEAE!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgIDplIuxOg%7C%7C?hl=en) — “1★ Every time I set up and appointment they never showed up I would call them up and they would say it was not on the schedule I’ve been wai…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPbThyVWRREAE!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgIDOm8rUdQ%7C%7C?hl=en) — “1★ Beware using tru green as your lawn service provider. They missed 3 of my lawn services and only performed my tree and schrub services. C…”
- Application errors described, including product dumped in one spot that burned surrounding grass and brown spots after spraying _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKR1dITXhSRkZZZWpORk4wZFBla2RGTjBSM1psRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlJGWHMxRFFYejNFN0dPekdFN0R3ZlE%7C%7C?hl=en) — “1★ Every time the technician comes to my house they get it wrong. They say they are going to spray just the front yard when I paid to have t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjNFlXdGxRVUpJUjJJeGJHTjZWRXBGZEVkQ1JFRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOkc4YWtlQUJIR2IxbGN6VEpFdEdCREE%7C%7C?hl=en) — “1★ Dumped a pile of pre emergent fertilizer in one spot and it burned an area of grass around it. Glad i cancelled my account.  Last fall th…”
- Customer service hard to reach by phone; slow follow-up on complaints _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKR1dITXhSRkZZZWpORk4wZFBla2RGTjBSM1psRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlJGWHMxRFFYejNFN0dPekdFN0R3ZlE%7C%7C?hl=en) — “1★ Every time the technician comes to my house they get it wrong. They say they are going to spray just the front yard when I paid to have t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1U1ozcFBTbVpxYTNWNU1DMXRkRVJYUWs0MlQyYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOk5SZ3pPSmZqa3V5MC1tdERXQk42T2c%7C%7C?hl=en) — “3★ There was some confusion about what area(s) were treated. Ted came out, walked around and told me what was done and why. A++

The 3 stars…”
- Holds a 4.5★ Google average across 766 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=TruGreen%20Lawn%20Care&query_place_id=ChIJuevE1EO65IkRpOpl9L4oBDw) — “Google: 4.5★ from 766 ratings”
- Offers tick and mosquito control alongside lawn treatment, plus a tree and shrub program _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuckpiR293RRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgICnrJbGowE%7C%7C?hl=en) — “5★ TruGreen has been absolutely wonderful for my lawn treatments.
No ant hills, lawn fleas, ticks, spiders, mosquitos, slugs or grubs so far…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMk1UVjVlakoyUVUxR2NtMVRjRjlvU1RWTVRHYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOmM2MTV5ejJ2QU1Gcm1TcF9oSTVMTGc%7C%7C?hl=en) — “5★ Our team at True green has been great. We’ve used them for a few years now. They do ticks and mosquitoes and well as grass services. Thei…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvbXV1UjBnRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgMComuuR0gE%7C%7C?hl=en) — “5★ Technician Kaytlin is a great tree and shrub expert. She takes pride in maintaining and restoring my trees and shrubs to their glory. Tha…”
- Specializes in Landscaping _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=TruGreen%20Lawn%20Care&query_place_id=ChIJuevE1EO65IkRpOpl9L4oBDw) — “Google: 4.5★ from 766 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoaFZEUklSWGxZVkU5TE5XUk5Ubk5VVVVORlVsRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlhhVDRIRXlYVE9LNWRNTnNUUUNFUlE%7C%7C?hl=en) — “5★ I see great results in my lawn since using TruGreen at the beginning of the season Which is what is inspiring me to leave this review.
In…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjMU5tNXZPV1ZTV1U5R05sOXhkemxVV2tKcU5YYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOlc1Nm5vOWVSWU9GNl9xdzlUWkJqNXc%7C%7C?hl=en) — “5★ We have only had TruGreen for two years, but the lawn looks excellent. They did a great job of bringing it back. The service providers do…”
- Also offers Pest Control _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNuckpiR293RRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgICnrJbGowE%7C%7C?hl=en) — “5★ TruGreen has been absolutely wonderful for my lawn treatments.
No ant hills, lawn fleas, ticks, spiders, mosquitos, slugs or grubs so far…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21NMk1UVjVlakoyUVUxR2NtMVRjRjlvU1RWTVRHYxAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOmM2MTV5ejJ2QU1Gcm1TcF9oSTVMTGc%7C%7C?hl=en) — “5★ Our team at True green has been great. We’ve used them for a few years now. They do ticks and mosquitoes and well as grass services. Thei…”
- Also offers Tree Services _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25VM2FHRTNTMGRWYm5KWWVFZEJSMkZFT1VwWWJVRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CAIQACodChtycF9oOnU3aGE3S0dVbnJYeEdBR2FEOUpYbUE%7C%7C?hl=en) — “5★ Corey was exceptional.
I haven't had Two Technicians like Corey of Warwick Rhode island Store and Justin from the local store.
Two except…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvbXV1UjBnRRAB!2m1!1s0x0:0x3c0428bef465eaa4!3m1!1s2@1:CIHM0ogKEICAgMComuuR0gE%7C%7C?hl=en) — “5★ Technician Kaytlin is a great tree and shrub expert. She takes pride in maintaining and restoring my trees and shrubs to their glory. Tha…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=TruGreen%20Lawn%20Care&query_place_id=ChIJRezNi9M--4kRxs6LhHnb7Lw): 4.5★ from 766 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=TruGreen%20Lawn%20Care&query_place_id=ChIJRezNi9M--4kRxs6LhHnb7Lw): 4.5★ from 765 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=TruGreen%20Lawn%20Care&query_place_id=ChIJRezNi9M--4kRxs6LhHnb7Lw): Listed on this source
- [Yelp](https://www.yelp.com/biz/trugreen-lawn-care-south-dennis-2): Listed on this source
- [Reddit](https://www.reddit.com/r/waterloo/comments/1tjzvlb/trugreen_lawn_care_worth_it/): 11 community mentions discussing this business

## Recent reviews

- **5/5 · Google Reviews · Rosemary Hartnett · 2026-08-06**: Our team at True green has been great. We’ve used them for a few years now. They do ticks and mosquitoes and well as grass services. Their app
Communication is great. I know when they are coming and can see the truck on my app on my phone. I Highly recommend them.
- **4/5 · Google Reviews · Robert Bruce · 2026-07-29**: I would have loved speaking with the first Tru Green agent before he serviced my lawn. It is vitally important to be on the same page as the agent that is providing the service. I can’t overemphasize this.
- **5/5 · Google Reviews · James Mahoney · 2026-07-21**: Great plan created by Charley
- **5/5 · Google Reviews · Stef · 2026-07-16**: Gabriel from TruGreen is the best lawn specialist at TruGreen! You can tell he truly has a passion for what he does and is incredibly knowledgeable about lawn care. He took the time to explain everything, answered our questions, and made sure the yard looked great. His dedication and attention to de…
- **1/5 · Google Reviews · Jester Reddick · 2026-07-11**: NA
- **1/5 · Google Reviews · Brian Gettings · 2026-07-09**: I complained about weeds 3 weeks ago and you came out and treated and I still have a problem. If you can’t fix the problem I will get someone else. This is three years in a row with weeds
- **4/5 · Google Reviews · Sushila Bhambhani · 2026-07-09**: Overall happy with the lawn service
- **4/5 · Google Reviews · Paul Homen · 2026-06-25**: Derek with Truegreen was very professional and helpful explaining the situation with my lawn.
- **5/5 · Google Reviews · Richard Bruce · 2026-06-23**: Great job very pleased with worker they send.
- **5/5 · Google Reviews · Allie C · 2026-06-19**: Very professional team member.  Impressed with their knowledge and my lawn so far!!

---

Data freshness: last scanned 2026-08-22T19:17:56.827Z.
Cite as: TruGreen Lawn Care — Tavlee (https://tavlee.com/contractor/trugreen-lawn-care-south-dennis)
Source: https://tavlee.com/contractor/trugreen-lawn-care-south-dennis