---
title: "Uncasville Oil"
description: "Uncasville Oil describes itself as a family run business in Uncasville, CT, serving its community for over 25 years with fuel oil and HVAC work. The compan"
doc_version: "2026-10-13"
last_updated: "2026-10-13"
---

# Uncasville Oil

**Trade:** Heating Oil Delivery · **Address:** 1295 Norwich-New London Turnpike, Uncasville, CT 06382 · **Phone:** (860) 848-2647 · **Website:** https://www.uncasvilleoil.com/ · **Languages:** English

**Rating: 4.1/5** (medium confidence) — from 13 reviews across 5 sources.
92% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Uncasville Oil describes itself as a family run business in Uncasville, CT, serving its community for over 25 years with fuel oil and HVAC work. The company says it offers 24/7 emergency service and free estimates.

A recent customer wrote that they have used the company across three homes and nearly 30 years, and praised Bill, Kristy and the entire team as professional and reliable. A 2025 customer said Bill fixed their boiler after other HVAC companies said it needed to be replaced. A 2025 customer wrote that the company had serviced their furnace and hot water tank for about 10 years and replaced their oil tank the previous year.

On deliveries, a 2025 customer said the company showed up in bad weather for emergency furnace issues and delivered later when they ran low and the temperature was going to drop. A 2025 reddit commenter on r/NewLondonCounty wrote that they got four estimates and went with Uncasville Oil, calling it a small, family run business with nice people, and said it was the least expensive for a 36,000 BTU system.

In a 2024 review, a customer described the installation of four mini splits, with planning that started 10 months in advance; Will kept the installation aesthetically pleasing outside the house while his team worked in tight quarters under the house to run the refrigerant lines.

A 2026 customer wrote that the lady they spoke to when calling to set up a delivery was rude.

**Strengths:**
- Boiler repair — a 2025 customer said Bill fixed it rather than replacing
- Mini split install — a 2024 customer described four units planned months ahead
- Low-fuel delivery — a 2025 customer said they delivered when running low

**Concerns:**
- Phone manner — a 2026 customer called the lady booking deliveries rude

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as a family run business in Uncasville, CT, serving the community for over 25 years with fuel oil and HVAC work _(confidence: medium)_
  - [Official Website](https://www.uncasvilleoil.com) — “About (self-reported, verbatim): We are a family run business located in the heart of Uncasville, CT. We have been proudly serving our commu…”
- A 2025 customer said Bill fixed a boiler that other HVAC companies said needed replacing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xd2EwUllTV2hyVHpZelIzbFdUV1JPZUV0a1oyYxAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CAIQACodChtycF9oOm1wa0RYSWhrTzYzR3lWTWROeEtkZ2c%7C%7C?hl=en-US) — “5★ Bill fixed my boiler when other fairly reputable hvac companies said it needed to be replaced saving me thousands of dollars. He is an ho…”
- A 2025 customer said the company delivered later when they ran low and the temperature was going to drop _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnak9PeWl3RRAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CIHM0ogKEICAgMCgjOOyiwE%7C%7C?hl=en-US) — “5★ I've used uncasville oil for years and they always go above and beyond for their customers. They've showed up in bad weather to help with…”
- A 2024 customer described a four mini split installation planned 10 months in advance _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6ejVHTTJnRRAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CIHM0ogKEICAgIDzz5GM2gE%7C%7C?hl=en-US) — “5★ If we could give 10 stars we would. We were referred to Uncasville Oil by a friend who had a Mitsubishi system installed. From the first …”
- A 2025 reddit commenter got four estimates and chose the company, which was the least expensive for their system _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/NewLondonCounty/comments/1lv5qqk/recommendation_for_mini_split_installation/n266mz1/) — “r/NewLondonCounty — Got 4 estimates and went with Uncasville Oil. Small, family run business...nice people. They've also done them for frien…”
- A 2026 customer said the person they called to set up a delivery was rude _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213MGExaDRjR3h5VkZka01uWlRSRU5GZFZCYU9VRRAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CAIQACodChtycF9oOmw0a1h4cGxyVFdkMnZTRENFdVBaOUE%7C%7C?hl=en-US) — “1★ Lady was so rude when I called to set up a delivery. I just can’t believe how she treated me. Been in business too long if they think thi…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Official Website](https://www.uncasvilleoil.com) — “About (self-reported, verbatim): We are a family run business located in the heart of Uncasville, CT. We have been proudly serving our commu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNnak9PeWl3RRAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CIHM0ogKEICAgMCgjOOyiwE%7C%7C?hl=en-US) — “5★ I've used uncasville oil for years and they always go above and beyond for their customers. They've showed up in bad weather to help with…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](https://www.uncasvilleoil.com) — “About (self-reported, verbatim): We are a family run business located in the heart of Uncasville, CT. We have been proudly serving our commu…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xd2EwUllTV2hyVHpZelIzbFdUV1JPZUV0a1oyYxAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CAIQACodChtycF9oOm1wa0RYSWhrTzYzR3lWTWROeEtkZ2c%7C%7C?hl=en-US) — “5★ Bill fixed my boiler when other fairly reputable hvac companies said it needed to be replaced saving me thousands of dollars. He is an ho…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6ejVHTTJnRRAB!2m1!1s0x0:0xa33547eee271ecda!3m1!1s2@1:CIHM0ogKEICAgIDzz5GM2gE%7C%7C?hl=en-US) — “5★ If we could give 10 stars we would. We were referred to Uncasville Oil by a friend who had a Mitsubishi system installed. From the first …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Uncasville%20Oil&query_place_id=ChIJ_ee8CtBy5okR2uxx4u5HNaM): 4.4★ from 30 ratings
- [Official Website](https://www.uncasvilleoil.com): 25 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Uncasville%20Oil&query_place_id=ChIJ_ee8CtBy5okR2uxx4u5HNaM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ct/uncasville/profile/fuel-oil/uncasville-oil-0111-22008874): Listed on this source
- [Local News](https://heatfleet.com/heating_oil_prices/fpt-Uncasville-CT.html): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Got 4 estimates and went with Uncasville Oil. Small, family run business...nice people. They've also done them for friends of ours. They were the least expensive for a 36,000 BTU system.” — u/waterford1955_2 in r/NewLondonCounty (2025-07-09) — https://www.reddit.com/r/NewLondonCounty/comments/1lv5qqk/recommendation_for_mini_split_installation/n266mz1/

## Recent reviews

- **5/5 · Google Reviews · Alex Punsalan · 2026-09-15**: Three homes and nearly 30 years later, I wouldn’t go anywhere else. I still remember our second home was new construction—I never knew a furnace could look so pretty, neat and organized! Bill, Kristy, and the entire team are wonderful—professional, reliable, and knowledgeable. Highly recommend!
- **5/5 · Google Reviews · Troy Saucier · 2026-03-23**: I've used Uncasville Oil since I bought my house in 2019.  They're knowledgeable, kind, courteous, always quick to respond, reasonably priced and keep my equipment running clean.
A++ Business!
- **1/5 · Google Reviews · Jade Fusaro · 2026-03-01**: Lady was so rude when I called to set up a delivery. I just can’t believe how she treated me. Been in business too long if they think this is okay
- **5/5 · Google Reviews · Amy · 2025-12-29**: Professional, reliable, on time, knowledgeable and honest. They have been my oil company, servicing my furnace and hot water tank for about 10 years now. They replaced my oil tank last year. They are a wonderful company to do business with, highly recommend!!
- **5/5 · Google Reviews · Robert G · 2025-12-28**: Excellent customer service very knowledgeable and professional . Myself and other family members have purchased furnaces and have had them serviced as well as oil from them for years , when emergencies popped up they were there promptly - get a piece of mind and use/rely on them
- **5/5 · Google Reviews · Thomas Marley · 2025-07-13**: Bill fixed my boiler when other fairly reputable hvac companies said it needed to be replaced saving me thousands of dollars. He is an honest and very capable tradesman I’ll be getting all my oil and hvac work from Uncasville Oil.
- **5/5 · Google Reviews · doug curry · 2025-06-13**: If I could give them 10 stars I would! Bill always fixes things quickly, and for a great rate.  They are always available as soon as humanly possible.  Excellent service, excellent people, and the best experience we could have when having issues with our furnace.
- **5/5 · Google Reviews · Marcus Longo · 2025-02-14**: I've used uncasville oil for years and they always go above and beyond for their customers. They've showed up in bad weather to help with my emergency furnace issues, delivered later if I ran low and the temperature was going to drop and have always shown me that they're a solid choice for my furnac…
- **5/5 · Google Reviews · Marnie M · 2024-11-30**: Uncasville Oil provides us with prompt, courteous service at a fair price. We are long time customers and we could not be happier with their service.
- **5/5 · Google Reviews · Heather Fenn · 2024-07-11**: We recently had two emergency situations. Boiler and AC. When we called they promptly came out and fixed the problem. Always friendly and professional. Minimal cost to repair. Love the office staff as well. Thank you!

---

Data freshness: last scanned 2026-10-09T01:14:41.237Z.
Cite as: Uncasville Oil — Tavlee (https://tavlee.com/contractor/uncasville-oil-uncasville)
Source: https://tavlee.com/contractor/uncasville-oil-uncasville

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