--- title: "United Property Restoration Services" description: "United Property Restoration Services takes the calls that come after a fire, a burst pipe or a flood, and says it has been in business 25 years. On Google " doc_version: "2026-10-17" last_updated: "2026-10-17" --- # United Property Restoration Services **Trade:** Remediation Services · **Address:** 70 Industrial Park Access Rd, Middlefield, CT 06455 · **Phone:** (800) 835-0740 · **Website:** http://www.unitedprs.com/ · **Languages:** English **Rating: 3.8/5** (high confidence) — from 48 reviews across 6 sources. 90% of sentiment-scored reviews read net-positive. Last 6 months: 18 reviews, 3 negative. ## The honest read United Property Restoration Services takes the calls that come after a fire, a burst pipe or a flood, and says it has been in business 25 years. On Google it holds 4.6 stars from 95 ratings. A recent customer says that after a pipe ruptured, Licia and the team handled every phase from water cleanup through demolition and restoration. A recent customer says Licia was at their house within an hour of the insurance call and coordinated tree removal off the house, roof repair, broken pipes and flooding clean up. A recent customer says Joe Valiante and his crew did remediation work after a flood in their playroom, and everything was covered with plastic while wallboard was being cut. A recent customer says United came out after ice dams led to leaking inside the house and took care of their remediation needs. A recent customer says Gus Jara was their project manager on a restoration after a house fire. A 2025 customer said asbestos had to be removed after water damage, and ceilings and walls were redone and floors replaced. A 2025 customer said that after a burst pipe flooded the finished basement and first level, the company replaced the insulation and sheet rock and redid the bathroom. A recent customer says they hired the company to build their house after a fire, that it stalled for months, and that they fired it for non performance. A recent customer says that after a house fire, while hospitalized and unable to sign a contract, work was performed without their consent and they were billed. A 2024 customer said a project agreed to take a few weeks to a month was still not finished. **Strengths:** - A fast response — a recent customer says Licia arrived within an hour - Careful flood remediation — a recent customer says furnishings were covered in plastic **Concerns:** - A stalled rebuild — a recent customer fired the company for non performance - Billing without consent — a recent customer says unapproved work was billed - A delayed project — a 2024 customer said it was still not finished ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has been in business 25 years _(confidence: low)_ - [Official Website](http://www.unitedprs.com) — “Self-reported 25 years in business” - 4.6 stars from 95 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=United%20Property%20Restoration%20Services&query_place_id=ChIJK1yTRt405okRPLIGkYrpd0k) — “Google: 4.6★ from 95 ratings” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/middlefield/profile/building-contractors/united-cleaning-restoration-llc-0111-51001862) — “Better Business Bureau grade: A+” - A recent customer says the team handled water cleanup through demolition and restoration after a pipe ruptured _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twYVpUVlJNbXhEVTFwaVJXWlhZbmxMVHpneE1uYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOkpaZTVRMmxDU1piRWZXYnlLTzgxMnc%7C%7C?hl=en-US) — “5★ After a pipe ruptured in our home, I contacted my insurance broker who recommended United Property Restoration Services, from start to fi…” - A recent customer says Licia was at the house within an hour and coordinated tree removal, roof repair and flooding clean up _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCMGJIRlBlbHBHVlhFNGNIVnBZMTlDUWsxeE5tYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOlB0bHFPelpGVXE4cHVpY19CQk1xNmc%7C%7C?hl=en-US) — “5★ Minutes after hanging up with our insurance company, Licia was calling us and then was at our house with various team members assessing t…” - A recent customer says Joe Valiante's crew did remediation after a playroom flood and covered everything with plastic _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTmNGcHRSMlpNTm5KNVRsVm9Vall3TkU4elYzYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOjdNcFptR2ZMNnJ5TlVoUjYwNE8zV3c%7C%7C?hl=en-US) — “5★ Joe Valiante and his crew did a fantastic job doing remediation work after a flood in our playroom. Joe took great care handling our furn…” - A 2025 customer said asbestos was removed after water damage and ceilings and walls were redone _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xSlQxSkxOVTVYUzAxeFQyRTRPRkY2TlV0d05GRRAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOm1JT1JLNU5XS01xT2E4OFF6NUtwNFE%7C%7C?hl=en-US) — “5★ I am very pleased with the repairs done to my home after water damage. Asbestos needed to be removed, ceilings & walls needed to be redon…” - A 2025 customer said the company replaced insulation and sheet rock and redid a bathroom after a burst pipe _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkWFZIVTRVMjUyVjJ4VlNWTnFlVzEyU0c1amNWRRAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOjdXVHU4U252V2xVSVNqeW12SG5jcVE%7C%7C?hl=en-US) — “5★ A water pipe in the upstairs of my cape House had burst in the middle of the night and flooded the finished basement and first level in m…” - A recent customer says they fired the company for non performance on a post-fire house build _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoVllXRk1NbWxUWDJabWFIQnZjbVZPVDFWWE1rRRAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOlhVYWFMMmlTX2ZmaHBvcmVOT1VXMkE%7C%7C?hl=en-US) — “1★ Hired them to build my house after a fire. Neglected everything, stalled for months and I had to fire them for non performance. Still dea…” - A recent customer says work was performed and billed without their consent while they were hospitalized _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SeFZtMVFWM1kyV1hSWU4yWjRla3g1WWtsTVduYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOmRxVm1QV3Y2WXRYN2Z4ekx5YklMWnc%7C%7C?hl=en-US) — “1★ I would rate this company 1 star if a lower rating were possible. Following a house fire, I was hospitalized and unable to provide author…” - A 2024 customer said a project expected to take a few weeks to a month was still not finished _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUd0pIMm9BRRAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CIHM0ogKEICAgICTwJH2oAE%7C%7C?hl=en-US) — “1★ I am writing this review to shine light on how awful the process has been working with this company. What turned into an agreement to get…” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OZk5EQm9Rbk5TTkhZMmQzTkRORTVmYlRSeGRtYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOnNfNDBoQnNSNHY2d3NDNE5fbTRxdmc%7C%7C?hl=en-US) — “5★ United Restoration helped us out in a time where we desperately needed rapid, thorough, professional, and compassionate assistance. After…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twYVpUVlJNbXhEVTFwaVJXWlhZbmxMVHpneE1uYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOkpaZTVRMmxDU1piRWZXYnlLTzgxMnc%7C%7C?hl=en-US) — “5★ After a pipe ruptured in our home, I contacted my insurance broker who recommended United Property Restoration Services, from start to fi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTmNGcHRSMlpNTm5KNVRsVm9Vall3TkU4elYzYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOjdNcFptR2ZMNnJ5TlVoUjYwNE8zV3c%7C%7C?hl=en-US) — “5★ Joe Valiante and his crew did a fantastic job doing remediation work after a flood in our playroom. Joe took great care handling our furn…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xSlQxSkxOVTVYUzAxeFQyRTRPRkY2TlV0d05GRRAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOm1JT1JLNU5XS01xT2E4OFF6NUtwNFE%7C%7C?hl=en-US) — “5★ I am very pleased with the repairs done to my home after water damage. Asbestos needed to be removed, ceilings & walls needed to be redon…” - Also offers General Contractor / Remodeling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRNFpXRnBValZyYW5KV1JEaDBhVEpKYlhoUFJuYxAB!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CAIQACodChtycF9oOlQ4ZWFpUjVranJWRDh0aTJJbXhPRnc%7C%7C?hl=en-US) — “5★ Our experience with United Restoration was excellent. We are so pleased with our restoration after a house fire. The workmanship is outst…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfaG9XdUt3EAE!2m1!1s0x0:0x4977e98a9106b23c!3m1!1s2@1:CIHM0ogKEICAgIC_hoWuKw%7C%7C?hl=en-US) — “5★ My wife and I give a big THANK YOU to the entire staff at United Property Restoration Services. Having a major fire that destroyed our h…” ## License Status: **active** (#202785, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=United%20Property%20Restoration%20Services&query_place_id=ChIJK1yTRt405okRPLIGkYrpd0k): 4.6★ from 95 ratings - [Official Website](http://www.unitedprs.com): 25 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=United%20Property%20Restoration%20Services&query_place_id=ChIJK1yTRt405okRPLIGkYrpd0k): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/middlefield/profile/building-contractors/united-cleaning-restoration-llc-0111-51001862): Listed on this source - [Local News](https://www.randrmagonline.com/articles/91731-united-property-restoration-services-welcomes-nick-sarro-as-new-partner): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/united-property-restoration-services-of-boston-llc): Listed on this source ## Recent reviews - **1/5 · Google Reviews · M T · 2026-10-04**: Hired them to build my house after a fire. Neglected everything, stalled for months and I had to fire them for non performance. Still dealing with their shit after almost 4 years. - **5/5 · Google Reviews · Paul Mitchell · 2026-09-17**: Mr. Leon went above and beyond and even risked his own safety to protect my property when he entered an unsafe room in my fire damaged home-Now if that doesn’t deserve a 5 star rating for “United Restoration” nothing does!!! I couldn’t recommend this company enough!! - **5/5 · Google Reviews · Robert Neuman · 2026-09-16**: United Restoration helped us out in a time where we desperately needed rapid, thorough, professional, and compassionate assistance. After a rough winter that caused multiple ice dams to build up on our roof, we had significsnt leaking inside our house afterward. United came out quickly, took care of… - **5/5 · Google Reviews · Beth Petr · 2026-09-15**: After a pipe ruptured in our home, I contacted my insurance broker who recommended United Property Restoration Services, from start to finish, Licia and the entire team were fantastic. From water cleanup through demolition and restoration, every phase was handled professionally with attention to det… - **5/5 · Google Reviews · Jenn Weiss · 2026-09-14**: Minutes after hanging up with our insurance company, Licia was calling us and then was at our house with various team members assessing the damage within an hour. Licia coordinated everything for us, tree removal off of the house, roof repair, broken pipes, flooding clean up! We did not have to do a… - **5/5 · Google Reviews · Karen King · 2026-09-11**: The entire team was professional, knowledgeable and caring.AJ Matalote and his team were excellent. Very responsive and respectful. - **5/5 · Google Reviews · Carol Connery · 2026-09-04**: After having an almost three year horrific, nightmare experience with a previous company, I was given exceptional experience from all of the personnel at United Property Services. I want to particularly thank Joe Valiante and his amazing crew for not only being very professional, but very kind, and … - **5/5 · Google Reviews · Arnie DePascale · 2026-09-03**: Excellent workmanship. Attention to detail. Very pleased with the final result. - **5/5 · Google Reviews · Juliet Cavanaugh · 2026-09-02**: One of our favorite disaster mitigation companies! Granted, we really don't want to have to say we have favorite companies to handle our disasters, but as a property management firm, we get our fair share. From intake with Licia and the office team to shutting off the lights on the final day of res… - **5/5 · Google Reviews · Sharlise McDuffie · 2026-09-02**: Amazing company. We called and they came right away. Always there immediately. Great stafff! Very knowledgeable and always will to go the extra mile! --- Data freshness: last scanned 2026-10-14T00:26:16.007Z. Cite as: United Property Restoration Services — Tavlee (https://tavlee.com/contractor/united-property-restoration-services-middlefield) Source: https://tavlee.com/contractor/united-property-restoration-services-middlefield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)