# UNIVERSE GUTTERS INC. **Trade:** Windows / Siding / Gutters · **Address:** 2 Royal Crest Dr, Marlborough, MA 01752, United States · **Phone:** (508) 904-8902 · **Website:** http://universeguttersinc.com/ · **Languages:** English, Spanish **Rating: 4.8/5** (high confidence) — from 65 reviews across 6 sources. 98% of sentiment-scored reviews read net-positive. Last 6 months: 18 reviews, 0 negative. ## The honest read Universe Gutters Inc. is a Marlborough-based gutter contractor run by Diego and his team. The company’s own site says it is family-owned, serves Massachusetts, and works from locations in Marlborough and Waltham; its listed work includes new and replacement gutters, gutter guards, cleaning, repairs, fascia-board repair, and power washing. A Massachusetts Home Improvement Contractor licence is registry-verified as active under Universe Gutters INC.. Homeowners consistently describe the practical parts of the work: gutter cleaning, downspout and roof-debris removal, repairs, new installations, gutter guards, and power washing. Recent Google reviews repeatedly mention prompt responses, quick scheduling, fair pricing, clear communication, clean work areas, and professional service. Specific accounts describe adjusting gutter pitch, adding or securing downspouts, sealing and flashing, replacing gutters on homes and garages, and cleaning gutters and downspouts without leaving debris. The public Google profile shows 5.0 stars from 64 ratings, while the written record includes 65 reviews across sources from 2020 through 2026. Thumbtack also shows one 5.0 rating, and BBB lists an A+ grade while noting the business is not accredited. Before booking, confirm the exact scope and price for the particular property, especially when a job combines cleaning, repairs, guards, fascia work, or power washing. One August 2024 Google review reported workers arriving about 90 minutes late without calling, while the other cited accounts are positive. Angi reports more than 20 years of combined experience, which is a team-experience statement rather than a confirmed company age. Universe Gutters looks suited to homeowners seeking routine gutter maintenance, repairs, replacement systems, guards, and related exterior cleaning. Ask for the written estimate, confirm scheduling and cleanup expectations, and verify which portions of a multi-service project are covered by the active HIC licence. **Strengths:** - Prompt scheduling — recent reviews describe quick estimates and turnarounds - Clean workmanship — reviewers repeatedly mention thorough cleanup - Gutter repairs — accounts describe downspouts, pitch, flashing, and sealing - Fair pricing — multiple homeowners call prices reasonable or affordable - Active licence — Massachusetts HIC licence is registry-verified **Concerns:** - Arrival communication — one review reported a 90-minute delay without notice - Scope confirmation — clarify combined cleaning, repair, guard, and power-washing work **Where sources disagree:** - The business name appears as Universe Gutters and Universal Gutters in some reviewer text; the surrounding names, location, and profile context identify the same Marlborough contractor. - BBB shows an A+ grade but explicitly says the business is not BBB Accredited. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts Home Improvement Contractor licence 214020 is registry-verified active under Universe Gutters INC. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 214020 registry-verified active — registry holder of record: Universe Gutters INC” - BBB lists an A+ grade and says the business is not BBB Accredited. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/gutter-installation/universe-gutters-inc-0021-563577) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/gutter-installation/universe-gutters-inc-0021-563577) — “Services offered (Better Business Bureau): Gutter Installation” - Google shows 5 stars from 64 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=UNIVERSE%20GUTTERS%20INC.&query_place_id=ChIJce_bPAyL44kRtnYzCpjuYw4) — “Google: 5★ from 64 ratings” - Recent reviewers repeatedly praise prompt responses, scheduling, fair pricing, professionalism, and cleanup. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SNFFscFFhbWxzTFROU2RVSkhObkpxYTJsT0xWRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmR4QlpQamlsLTNSdUJHNnJqa2lOLVE%7C%7C?hl=en) — “5★ Highly recommend Universe Gutters Inc. and Diego. He provided professional, punctual service with excellent communication and helpful rec…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kRFRHbFpNek4wYWpOSlR6bDFaMnAzZWtGTllrRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOndDTGlZMzN0ajNJTzl1Z2p3ekFNYkE%7C%7C?hl=en) — “5★ Diego was quick to respond, quick to schedule a gutter cleaning, and a great price! He even re-located a birds nest instead of tossing it…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkWGVFeFpTemRQTmpoSFlXTXlhMmxvVHpOeFZXYxAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOjdXeExZSzdPNjhHYWMya2loTzNxVWc%7C%7C?hl=en) — “5★ Diego of Universe Gutters Inc. checks all of the boxes. He answered all of our phone calls and emails promptly and courteously. Diego arr…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOQ01IQnFhRXRMZEVOc1lrUmFjSHB0Tm0xU1VsRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOjNCMHBqaEtLdENsYkRacHptNm1SUlE%7C%7C?hl=en) — “5★ Diego was extremely professional and lovely to work with. Him and his team were able to help us with our gutter service quickly and did a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KWldsRXRWR2RUWkdwcmVVZFFUV2htTkdoUWVIYxAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmJZWlEtVGdTZGpreUdQTWhmNGhQeHc%7C%7C?hl=en) — “5★ Universe Gutters did a great job cleaning out the gutters on my home. Diego was professional and on time with both the estimate and work.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aQmFFdEVRazFoVVVKR1FqUlpNMUV0ZUdGWGRYYxAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmZBaEtEQk1hUUJGQjRZM1EteGFXdXc%7C%7C?hl=en) — “5★ Just had a very thorough, professional gutter cleaning by Universe Gutters. The response time was excellent, the price was reasonable. I'…” - Reviews document gutter cleaning, repairs, downspout work, replacement gutters, gutter guards, and power washing. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xrM1dIRm1aazA1UjBZNGNVTlpabWQyV0hKa1MxRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOlk3WHFmZk05R0Y4cUNZZmd2WHJkS1E%7C%7C?hl=en) — “5★ Diego and team did their work with decent result. They fulfilled the tasks with sealant and installed flushing to the gutters as we discu…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xVWFGRmZWakZ2VFc5WFppMDBTRzExZWpremRVRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOm1UaFFfVjFvTW9XZi00SG11ejkzdUE%7C%7C?hl=en) — “5★ Diego of Universe Gutters Inc. out of Marlborough made the entire process of repairing my existing aluminum gutters very easy. He is pro…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSMmVFNVBiWEJxUzFCM01qVkNOWGw1UnpSamIwRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOkR2eE5PbXBqS1B3MjVCNXl5RzRjb0E%7C%7C?hl=en) — “5★ We needed some minor guest repair and the replace a downspout for our condo building. Diego came the same day I called and did the work t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GNWJFNVJhVFZPWldndGJHUnlOR1I2VjE5eFMwRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmF5bE5RaTVOZWgtbGRyNGR6V19xS0E%7C%7C?hl=en) — “5★ Diego did a great job cleaning our gutters and removing debris from our roof. I’ve hired other companies in the past with fair results. D…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kZlRFRkNlVUpmTldJNVZtNXlSV0ZUUkdRd1JtYxAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmdfTEFCeUJfNWI5Vm5yRWFTRGQwRmc%7C%7C?hl=en) — “5★ Highly recommend Universe Gutters for any gutter needs. Diego was responsive, fair priced, reliable and did a great job installing new bl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbF9qR1FBEAE!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CIHM0ogKEICAgICHl_jGQA%7C%7C?hl=en) — “5★ Universal Gutters did an exceptional job cleaning and repairing the gutters on our 1880's Victorian home. Diego and his crew effortlessl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbW95VlFREAE!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CIHM0ogKEICAgICHmoyVQQ%7C%7C?hl=en) — “5★ Was very pleased with the job that Diego did. He cleaned the gutters on my house and also cleaned out my dryer vent. He was very professi…” - One August 2024 review says workers were 90 minutes late and should have called. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUMWVtWjlBRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CIHM0ogKEICAgICT1emZ9AE%7C%7C?hl=en) — “4★ Workers were late a hour and a half. Should have called.” - Specializes in Windows / Siding / Gutters _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=UNIVERSE%20GUTTERS%20INC.&query_place_id=ChIJce_bPAyL44kRtnYzCpjuYw4) — “Google: 5★ from 64 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xVWFGRmZWakZ2VFc5WFppMDBTRzExZWpremRVRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOm1UaFFfVjFvTW9XZi00SG11ejkzdUE%7C%7C?hl=en) — “5★ Diego of Universe Gutters Inc. out of Marlborough made the entire process of repairing my existing aluminum gutters very easy. He is pro…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSMmVFNVBiWEJxUzFCM01qVkNOWGw1UnpSamIwRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOkR2eE5PbXBqS1B3MjVCNXl5RzRjb0E%7C%7C?hl=en) — “5★ We needed some minor guest repair and the replace a downspout for our condo building. Diego came the same day I called and did the work t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kZlRFRkNlVUpmTldJNVZtNXlSV0ZUUkdRd1JtYxAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmdfTEFCeUJfNWI5Vm5yRWFTRGQwRmc%7C%7C?hl=en) — “5★ Highly recommend Universe Gutters for any gutter needs. Diego was responsive, fair priced, reliable and did a great job installing new bl…” - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 214020 registry-verified active — registry holder of record: Universe Gutters INC” - Also offers Specialty Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GNWJFNVJhVFZPWldndGJHUnlOR1I2VjE5eFMwRRAB!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CAIQACodChtycF9oOmF5bE5RaTVOZWgtbGRyNGR6V19xS0E%7C%7C?hl=en) — “5★ Diego did a great job cleaning our gutters and removing debris from our roof. I’ve hired other companies in the past with fair results. D…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNIbW95VlFREAE!2m1!1s0x0:0xe63ee980a3376b6!3m1!1s2@1:CIHM0ogKEICAgICHmoyVQQ%7C%7C?hl=en) — “5★ Was very pleased with the job that Diego did. He cleaned the gutters on my house and also cleaned out my dryer vent. He was very professi…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#214020, hic) — verified against the official MA state registry on 2026-08-25, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=UNIVERSE%20GUTTERS%20INC.&query_place_id=ChIJce_bPAyL44kRtnYzCpjuYw4): 5.0★ from 64 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=UNIVERSE%20GUTTERS%20INC.&query_place_id=ChIJce_bPAyL44kRtnYzCpjuYw4): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/marlborough/profile/gutter-installation/universe-gutters-inc-0021-563577): Listed on this source - [Official Website](http://universeguttersinc.com): Self-reported profile and service details - [Thumbtack](https://www.thumbtack.com/ma/marlborough/gutters/universe-gutters-inc/service/396791326977171468): 5.0★ from 1 ratings - [Angi](https://www.angi.com/companylist/us/ma/marlborough/universe-gutters-inc-used-us-bad-exp-reviews-138009769.htm): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Jenna Grupp · 2026-08-17**: Diego was extremely professional and lovely to work with. Him and his team were able to help us with our gutter service quickly and did a great job! We will definitely use Universe Gutters again in the Fall. Highly recommend!!! - **5/5 · Google Reviews · John MacDonald · 2026-08-11**: Universe Gutters did a great job cleaning out the gutters on my home. Diego was professional and on time with both the estimate and work. Will use again. - **5/5 · Google Reviews · K S · 2026-08-07**: Diego of Universe Gutters Inc. out of Marlborough made the entire process of repairing my existing aluminum gutters very easy. He is prompt and professional all around. After doing the inspection on the roof top (including taking a few photos), we agreed on the repairs to improve the overall funct… - **5/5 · Google Reviews · Cory Nagel · 2026-08-05**: The team did a great job of cleaning our gutters! - **5/5 · Google Reviews · Lillian Burkart · 2026-07-25**: Just had a very thorough, professional gutter cleaning by Universe Gutters. The response time was excellent, the price was reasonable. I'll have them back again. - **5/5 · Google Reviews · Laura P · 2026-07-17**: We needed some minor guest repair and the replace a downspout for our condo building. Diego came the same day I called and did the work the same day for a reasonable price. They were very professional and efficient. - **5/5 · Google Reviews · Zoe&Dalai DX · 2026-07-16**: Diego and team did their work with decent result. They fulfilled the tasks with sealant and installed flushing to the gutters as we discussed. He solved a problem of water flow on the roof with a creative idea. The works look Nice and Clean! I hope the sample covers will work effectively so I may de… - **5/5 · Google Reviews · Danny G · 2026-06-21**: Diego was responsive, professional, and fair. Came out for a few repairs and everything looks great - **5/5 · Google Reviews · PRichard · 2026-06-10**: Diego did a great job Very efficient and reasonable cost I recommend this company - **5/5 · Google Reviews · P B · 2026-06-10**: Highly recommend Universe Gutters Inc. and Diego. He provided professional, punctual service with excellent communication and helpful recommendations throughout the process. We needed gutter repairs in a couple of areas on a high roof, and Diego did a fantastic job adding an extra downspout, adjusti… --- Data freshness: last scanned 2026-08-25T16:19:11.052Z. Cite as: UNIVERSE GUTTERS INC. — Tavlee (https://tavlee.com/contractor/universe-gutters-inc-marlborough) Source: https://tavlee.com/contractor/universe-gutters-inc-marlborough