---
title: "Up & Down Garage Doors - New Haven"
description: "Up & Down Garage Doors - New Haven holds 4.7 stars from 70 Google ratings. Its website lists garage door repair, installation, openers, panel replacement, "
doc_version: "2026-10-17"
last_updated: "2026-10-17"
---

# Up & Down Garage Doors - New Haven

**Trade:** Garage Door Services · **Address:** 50 Fitch St #206A, New Haven, CT 06515 · **Phone:** (203) 409-8422 · **Website:** https://uadgaragedoors.com/ct/new-haven/ · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 33 reviews across 5 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Up & Down Garage Doors - New Haven holds 4.7 stars from 70 Google ratings. Its website lists garage door repair, installation, openers, panel replacement, springs and insulation, offers 24/7 emergency service, and says the company has been in business 15 years.

A recent customer said John and his co-worker were on time, friendly and fast. A recent customer said John fixed their garage door and thanked him for his kindness and professionalism. A 2026 customer said John was informative about what needed to be done, the work was done in a timely manner, and the cost was the most reasonable of the prices they received.

A 2024 customer said the company fit them in the same day and that Dovi looked at their whole door system and fixed a programming issue. A 2024 customer said the company diagnosed a noise as a roller problem and replaced the rollers. A 2024 customer said the company installed custom glass panels in their garage door. A 2023 customer said the company got their 1940 garage door working and was clear on cost, expectations and options.

A 2026 customer warned against the company, saying a commercial door repair costing several thousand dollars left the door stuck up for the third time and that a promised technician did not show on two days. A 2025 customer said the company had been to their house five times and brought the wrong panel on the three visits after the consultation. A 2025 customer called an $850 charge for a half-hour installation outrageous, while saying the quality of work was good and the technician was upfront about the cost when he arrived. A 2024 customer said the company told them they needed a new motor ($2,000), did not show for a promised return visit, then said they needed new springs (another $2,000), and that a new company later found the wrong springs had been put on.

**Strengths:**
- Same-day service — a 2024 customer said they were fit in the same day
- On-time arrival — a recent customer said John and a co-worker were on time
- A roller replacement — a 2024 customer said noisy rollers were replaced
- A reasonable quote — a 2026 customer said the cost beat other prices received

**Concerns:**
- A repeat door failure — a 2026 customer said the door stuck up a third time
- The wrong panel — a 2025 customer said it was brought on three visits
- Installation price — a 2025 customer called $850 for a half-hour job outrageous
- The wrong springs — a 2024 customer said another company found them installed

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.7 stars from 70 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Up%20%26%20Down%20Garage%20Doors%20-%20New%20Haven&query_place_id=ChIJ3R52nvvZ54kRR2TpCROqcmw) — “Google: 4.7★ from 70 ratings”
- The company's website lists garage door repair, installation, openers, panel replacement, springs and insulation _(confidence: medium)_
  - [Official Website](https://uadgaragedoors.com) — “About (self-reported, verbatim): Our Services Garage Door Repair Garage Door Installation Garage Door Opener Garage Door Panels Replacement …”
- The company says it has been in business 15 years and offers 24/7 emergency service _(confidence: medium)_
  - [Official Website](https://uadgaragedoors.com) — “Stated offer (self-reported): 24/7 emergency service”
  - [Official Website](https://uadgaragedoors.com) — “Self-reported 15 years in business”
- A recent customer said John and his co-worker were on time, friendly and fast _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OTVRWODRaVEZFU0RGdlJrRmxjMUZtVTA1WVRVRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CAIQACodChtycF9oOnNMTV84ZTFESDFvRkFlc1FmU05YTUE%7C%7C?hl=en-US) — “5★ John and his co-worker were on time, friendly, fast, and did great work.  Would recommend”
- A recent customer said John fixed their garage door _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kwMVRtZEpVMUIyU21GQk9XMWhMVlJLYVRGbWMwRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CAIQACodChtycF9oOi01TmdJU1B2SmFBOW1hLVRKaTFmc0E%7C%7C?hl=en-US) — “5★ No words to express how grateful we are to Up & Down garage Doors company for the great customer service and for the AMAZING job JOHN did…”
- A 2026 customer said the work was done in a timely manner and the cost was the most reasonable of the prices they received _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbUxXcHhYMWxGUzBkcmJVTkdSVXAyUjJGTlZVRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CAIQACodChtycF9oOi1mLWpxX1lFS0drbUNGRUp2R2FNVUE%7C%7C?hl=en-US) — “5★ Up & Down garage door services was very responsive and prompt with responding to my call. John was very informative and knowledgeable abo…”
- A 2024 customer said the company fit them in the same day and Dovi fixed a programming issue _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2N3JtdXVBRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgIDv7rmuuAE%7C%7C?hl=en-US) — “5★ Excellent service!
Immediate answered my first call.
Fit me in for service same day.
Dovi took time to look at my whole door system and f…”
- A 2024 customer said the company diagnosed a roller problem and replaced the rollers _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqN19uekh3EAE!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgICj7_nzHw%7C%7C?hl=en-US) — “5★ Our garage door started making a terrifying noise every time we opened it. Up & Down diagnosed it as an issue with the rollers and replac…”
- A 2026 customer said a commercial door repair left the door stuck up for the third time and a promised technician did not show _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xaVpscFBla2RtTFV0TlJVdFpRbkpDT0hwZlNIYxAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CAIQACodChtycF9oOm1iZlpPekdmLUtNRUtZQnJCOHpfSHc%7C%7C?hl=en-US) — “1★ DO NOT USE THIS COMPANY.  Several thousands into a commercial door repair, door is stuck up again for the 3rd TIME!  Was promised tech wo…”
- A 2025 customer said the company brought the wrong panel on three visits _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvMWV2UjFnRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgMCo1evR1gE%7C%7C?hl=en-US) — “1★ They’ve been to my house 5x already.  The initial consultation and then the next three visits, continue to bring  the wrong panel. Here i…”
- A 2025 customer called an $850 charge for a half-hour installation outrageous _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaRVNWcDZVVTlFWVZweFp6bGFRemwwTFhsU05uYxAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CAIQACodChtycF9oOlZESVp6UU9EYVpxZzlaQzl0LXlSNnc%7C%7C?hl=en-US) — “3★ I thought the cost was outrageous.  $850 for 1/2 hour installation and an (approximate) $250 garage door opener kit.   Home Depot quoted …”
- A 2024 customer said the company missed a promised return visit and a new company later found the wrong springs had been put on _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5aG96TUFnEAE!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgIC9hozMAg%7C%7C?hl=en-US) — “1★ Absolutely terrible. Came out to fix our garage door which wasn't closing. Said we needed a new motor ($2,000) Two days later, it's not c…”
- Specializes in Garage Door Services _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2N3JtdXVBRRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgIDv7rmuuAE%7C%7C?hl=en-US) — “5★ Excellent service!
Immediate answered my first call.
Fit me in for service same day.
Dovi took time to look at my whole door system and f…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNUb0l5eS13RRAB!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgICToIyy-wE%7C%7C?hl=en-US) — “5★ The custom glass panels Up & Down installed in our garage door have completely revitalized the look of our home. They provided a range of…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqN19uekh3EAE!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgICj7_nzHw%7C%7C?hl=en-US) — “5★ Our garage door started making a terrifying noise every time we opened it. Up & Down diagnosed it as an issue with the rollers and replac…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4a05yRFpnEAE!2m1!1s0x0:0x6c72aa1309e96447!3m1!1s2@1:CIHM0ogKEICAgIDxkNrDZg%7C%7C?hl=en-US) — “5★ Up and Down Garage Doors was the best choice I could have made to get my vintage 1940 garage door working like new. They were very clear …”
  - [Official Website](https://uadgaragedoors.com) — “About (self-reported, verbatim): Our Services Garage Door Repair Garage Door Installation Garage Door Opener Garage Door Panels Replacement …”

## License

Status: **not_found** — verified against the official CT state registry, never self-reported.
Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx

## Sources

- [Reddit](https://www.reddit.com/r/Home/comments/13xv6zh/garage_door_getting_stuck_13_of_the_way_up_no/): 0 community mentions discussing this business
- [Google](https://www.google.com/maps/search/?api=1&query=Up%20%26%20Down%20Garage%20Doors%20-%20New%20Haven&query_place_id=ChIJ3R52nvvZ54kRR2TpCROqcmw): 4.7★ from 70 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Up%20%26%20Down%20Garage%20Doors%20-%20New%20Haven&query_place_id=ChIJ3R52nvvZ54kRR2TpCROqcmw): Listed on this source
- [Official Website](https://uadgaragedoors.com): 15 yrs in business · Self-reported profile and service details
- [Local News](https://threebestrated.com/garage-door-repair-in-new-haven-ct): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Bobby Wasil · 2026-06-02**: John and his co-worker were on time, friendly, fast, and did great work.  Would recommend
- **5/5 · Google Reviews · Miriam Solerti · 2026-05-05**: No words to express how grateful we are to Up & Down garage Doors company for the great customer service and for the AMAZING job JOHN did not only fixing our garage door but for his kindness and professionalism!  THANK YOU JOHN
- **5/5 · Google Reviews · Deyanira Gonzalez · 2026-04-08**: Excellent service, quick response and efficient, super polite!
- **1/5 · Google Reviews · Kyle Cipully · 2026-03-28**: DO NOT USE THIS COMPANY.  Several thousands into a commercial door repair, door is stuck up again for the 3rd TIME!  Was promised tech would be out yesterday and never showed, then was promised today, never showed again.  Terrible customer service.  Find an actual local licensed company that doesn't…
- **5/5 · Google Reviews · Nikki Andy · 2026-02-02**: Up & Down garage door services was very responsive and prompt with responding to my call. John was very informative and knowledgeable about what needed to be done. The work was done in a timely manner and the cost was the most reasonable of other prices we received. Great service and amazing job!
- **5/5 · Google Reviews · Eric Ford · 2025-10-12**: Quick, professional, and great pricing.
- **5/5 · Google Reviews · Anita Scott · 2025-10-12**: Nice person, worked hard, and really knew what he was doing. Cleaned up and was out ver quickly.
- **5/5 · Google Reviews · Nitsan Ben-Horin · 2025-10-07**: Great service product and price.
- **5/5 · Google Reviews · JOSEPH ADDO · 2025-10-07**: Im very satisfied with the job done. Everything requested was done successfully. I like the expertise of the service mechanic that came.
- **3/5 · Google Reviews · roy abrams · 2025-07-23**: I thought the cost was outrageous.  $850 for 1/2 hour installation and an (approximate) $250 garage door opener kit.   Home Depot quoted about half the price for parts and labor.  To UAD credit, another specialty garage door service provided a similar estimate. I believe UAD installed an older, disc…

---

Data freshness: last scanned 2026-10-13T12:43:03.080Z.
Cite as: Up & Down Garage Doors - New Haven — Tavlee (https://tavlee.com/contractor/up-and-down-garage-doors-new-haven-new-haven)
Source: https://tavlee.com/contractor/up-and-down-garage-doors-new-haven-new-haven

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