# Upright Design & Build Inc

**Trade:** Carpentry · **Address:** 234 SW Cutoff, Worcester, MA 01604 · **Phone:** (508) 837-4634 · **Website:** https://uprightdesignbuild.com/?utm_source=cumulus&utm_medium=onlinepresence&utm_campaign=gbp · **Languages:** English, Spanish

**Rating: 3.1/5** (medium confidence) — from 19 reviews across 7 sources.
89% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 2 negative.

## The honest read

Upright Design & Build Inc. is a Worcester remodeling contractor whose stated work centers on roofing, siding, decks, and interior remodeling. Its website names Worcester as its service area, while BBB lists the corporation as a remodeling and passive-home-building business; public license records identify Massachusetts HIC license 210088 as active, and BBB gives the business an A+ grade without accreditation.

The written customer history is mixed. Several recent homeowners praised kitchen and shower work, craftsmanship, punctuality, communication, and on-time completion: one May 2026 reviewer described a kitchen project as professional and highly skilled, and another praised a shower installation. Earlier reviews describe bathroom remodeling, flooring, painting, personalized design, and efficient follow-up. The record also includes two recent one-star Google reviews: one describes delays, poor communication, rushed work, and a concern involving material disposal; another says a shower remodel took over a year and still could not be used. Those are detailed allegations from individual reviewers, not independently adjudicated findings, but they are important questions for a homeowner to raise.

Upright is a reasonable candidate for homeowners seeking a Worcester-area remodeler for exterior work or kitchen, bathroom, and deck projects, especially where the scope and schedule can be documented clearly. Before booking, confirm the exact license status, written milestones and completion date, who will supervise the work, material-disposal practices, and how defects or delays will be handled.

**Strengths:**
- Exterior remodeling — website centers roofing, siding, and decking
- Kitchen and bath — positive reviews describe finished remodeling work
- Communication — several reviewers praise responsiveness and follow-up
- Active license — Massachusetts registry lists HIC 210088 as active

**Concerns:**
- Schedule control — recent reviews allege prolonged delays and rushed completion
- Shower remediation — one reviewer says the shower remained unusable after a year
- Material handling — a recent review raises a disposal concern
- Accreditation status — BBB lists the business as not accredited

**Where sources disagree:**
- Recent Google reviews include both strong praise for on-time, high-quality work and two detailed one-star complaints alleging severe delays and defective shower work.
- The official website emphasizes exterior remodeling, while directory categories also describe broader remodeling and passive-home-building services.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The official website identifies Worcester as the stated service area and describes roofing, siding, decking, and interior remodeling work. _(confidence: high)_
  - [Official Website](https://uprightdesignbuild.com) — “Upright Design & Build Inc. provides roofing, siding, decking, and interior remodeling services in the Worcester area.”
  - [Official Website](https://uprightdesignbuild.com) — “Stated service area (self-reported): Worcester”
- The Massachusetts HIC license 210088 is registry-verified active for Upright Design and Build Inc. _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 210088 registry-verified active — registry holder of record: Upright Design and Build Inc”
- BBB lists an A+ grade and says the business is not BBB accredited. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/passive-home-building/upright-design-and-build-inc-0261-353578) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/passive-home-building/upright-design-and-build-inc-0261-353578) — “BBB lists Upright Design and Build Inc as a Worcester remodeling and passive-home-building corporation with an A+ BBB rating, not BBB accred…”
- Recent positive reviews cite kitchen and shower craftsmanship, punctuality, communication, and on-time completion. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNU0zRlJMVTUxVDJWbk5WOUZVWFJoTUhWWU1XYxAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOlM5M3FRLU51T2VnNV9FUXRhMHVYMWc%7C%7C?hl=en) — “5★ I am thrilled with the outstanding service Upright provided for my kitchen. Their team was professional, punctual, and highly skilled. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xR00xRnFUVTgwUlRWUWRVMXNhMWRhWjFSTGVsRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOm1GM1FqTU80RTVQdU1sa1daZ1RLelE%7C%7C?hl=en) — “5★ A big shout-out to the fantastic crew who came to our house and installed our shower! I truly appreciate their hard work and the quality …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJaHRpR1R3EAE!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CIHM0ogKEICAgMCIhtiGTw%7C%7C?hl=en) — “5★ I had an outstanding experience! The quality of their work was exceptional, and their communication throughout the entire process was imp…”
- Earlier reviews describe successful bathroom remodeling, flooring, painting, and personalized design work. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNJeW9Qa253RRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CIHM0ogKEICAgMCIyoPknwE%7C%7C?hl=en) — “5★ "I really liked the service offered, especially the personalized design that was made exclusively for my needs."”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBc0llaHhRRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CIHM0ogKEICAgMCAsIehxQE%7C%7C?hl=en) — “5★ We highly recommend upright design to do contract remodeling,  they are professional, affordable and surrounded by trustworthy workers. W…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMaDllRGxnRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CIHM0ogKEICAgIDLh9eDlgE%7C%7C?hl=en) — “5★ I'm thrilled with the work Upright did on my home. The laminated floors look amazing, the bathroom remodel turned out beautifully, and th…”
- Two recent one-star reviews allege serious delays, communication problems, rushed or poor-quality work, and an unusable shower after a prolonged remodel. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sdGJVdE9PUzEyVDJ4WU5HMXNjMEZLZW5NM01YYxAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOmltbUtOOS12T2xYNG1sc0FKenM3MXc%7C%7C?hl=en) — “1★ Editing the review in response to owner response. Nothing was completed in a timely manner, constant run around, and at one point the DEP…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjNGFHNW1VekZVYlZodGFEQjNjbkJvTUVsUmQxRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOlc4aG5mUzFUbVhtaDB3cnBoMElRd1E%7C%7C?hl=en) — “1★ I am not the type of person to leave a negative review, but in this case it is much needed as i want to caution others from this business…”
- The packet contains both strong recent praise and two detailed recent negative reviews, supporting a middle-range read rather than an unqualified recommendation. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sdGJVdE9PUzEyVDJ4WU5HMXNjMEZLZW5NM01YYxAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOmltbUtOOS12T2xYNG1sc0FKenM3MXc%7C%7C?hl=en) — “1★ Editing the review in response to owner response. Nothing was completed in a timely manner, constant run around, and at one point the DEP…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xjNGFHNW1VekZVYlZodGFEQjNjbkJvTUVsUmQxRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOlc4aG5mUzFUbVhtaDB3cnBoMElRd1E%7C%7C?hl=en) — “1★ I am not the type of person to leave a negative review, but in this case it is much needed as i want to caution others from this business…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNNU0zRlJMVTUxVDJWbk5WOUZVWFJoTUhWWU1XYxAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOlM5M3FRLU51T2VnNV9FUXRhMHVYMWc%7C%7C?hl=en) — “5★ I am thrilled with the outstanding service Upright provided for my kitchen. Their team was professional, punctual, and highly skilled. Th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xR00xRnFUVTgwUlRWUWRVMXNhMWRhWjFSTGVsRRAB!2m1!1s0x0:0x975b31339b328312!3m1!1s2@1:CAIQACodChtycF9oOm1GM1FqTU80RTVQdU1sa1daZ1RLelE%7C%7C?hl=en) — “5★ A big shout-out to the fantastic crew who came to our house and installed our shower! I truly appreciate their hard work and the quality …”
- Also offers Carpentry _(confidence: medium)_
  - [Official Website](https://uprightdesignbuild.com) — “Upright Design & Build Inc. provides roofing, siding, decking, and interior remodeling services in the Worcester area.”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](https://uprightdesignbuild.com) — “Upright Design & Build Inc. provides roofing, siding, decking, and interior remodeling services in the Worcester area.”
  - [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/passive-home-building/upright-design-and-build-inc-0261-353578) — “Services offered (Better Business Bureau): Passive Home Building, Remodeling”
- Specializes in Roofing _(confidence: high)_
  - [Official Website](https://uprightdesignbuild.com) — “Upright Design & Build Inc. provides roofing, siding, decking, and interior remodeling services in the Worcester area.”
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/upright-design-and-build-inc-reviews-1.htm) — “Services offered (Angi): Bathroom & Kitchen Remodeling, Decks, Roofing, Siding”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](https://uprightdesignbuild.com) — “Upright Design & Build Inc. provides roofing, siding, decking, and interior remodeling services in the Worcester area.”
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/upright-design-and-build-inc-reviews-1.htm) — “Services offered (Angi): Bathroom & Kitchen Remodeling, Decks, Roofing, Siding”
- Also offers Bathroom Remodel _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/upright-design-and-build-inc-reviews-1.htm) — “Services offered (Angi): Bathroom & Kitchen Remodeling, Decks, Roofing, Siding”
- Also offers Kitchen Remodel _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/worcester/upright-design-and-build-inc-reviews-1.htm) — “Services offered (Angi): Bathroom & Kitchen Remodeling, Decks, Roofing, Siding”

## License

Status: **active** (#210088, hic) — verified against the official MA state registry on 2026-08-25, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Upright%20Design%20%26%20Build%20Inc&query_place_id=ChIJWzo-dvoP5IkREoMymzMxW5c): 4.6★ from 19 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Upright%20Design%20%26%20Build%20Inc&query_place_id=ChIJWzo-dvoP5IkREoMymzMxW5c): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/worcester/profile/passive-home-building/upright-design-and-build-inc-0261-353578): Listed on this source
- [Yelp](https://www.yelp.com/biz/upright-design-and-build-worcester): Listed on this source
- [Official Website](https://uprightdesignbuild.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/worcester/upright-design-and-build-inc-reviews-1.htm): 5.0★ from 1 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/upright-design-build-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Patricia Braga · 2026-05-31**: I am thrilled with the outstanding service Upright provided for my kitchen. Their team was professional, punctual, and highly skilled. The craftsmanship is top-notch, and they finished everything right on schedule. I highly recommend them for any home project!
- **5/5 · Google Reviews · Edirlei Ronei · 2026-05-28**: A big shout-out to the fantastic crew who came to our house and installed our shower! I truly appreciate their hard work and the quality of their craftsmanship. I wholeheartedly recommend them!"
- **1/5 · Google Reviews · elmer diaz · 2026-05-26**: I am not the type of person to leave a negative review, but in this case it is much needed as i want to caution others from this business. From my personal experience, I would not recommend hiring this company for any construction or remodeling work. My shower remodel which should have taken 1-2 day…
- **1/5 · Google Reviews · Patrick Tobin · 2026-05-06**: Editing the review in response to owner response. Nothing was completed in a timely manner, constant run around, and at one point the DEP had to get involved as upright was going to improperly dispose of materials. Use extreme caution with this company. Lots of delays and lack of communication. Rush…
- **5/5 · Google Reviews · Jim Mccarthy · 2026-02-05**: Great company. You know you’re in good hands with this team. .
- **5/5 · Google Reviews · ntokokozo msibi · 2025-07-06**: A pleasant experience with you staff working on customer expectations for their exclusive home design
- **5/5 · Google Reviews · Sean Lovett · 2025-04-11**: Greg is the only person I would trust to do work on my home or my Property.. He is beyond professional courteous and goes above and beyond. I highly recommend him as Foreman. For any project you may consider doing as long as Greg.  Overseas it, it will be done and it will be right the first time.
- **5/5 · Google Reviews · Gabriel Cezar · 2025-04-01**: I had an outstanding experience! The quality of their work was exceptional, and their communication throughout the entire process was impressively efficient.
- **5/5 · Google Reviews · Monika Oliveira · 2025-04-01**: "I really liked the service offered, especially the personalized design that was made exclusively for my needs."
- **5/5 · Google Reviews · Nicole Fernanda · 2025-04-01**: They are super accomplished with their work🙌🏻 they are extremely good at what they do

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Data freshness: last scanned 2026-08-25T10:09:02.650Z.
Cite as: Upright Design & Build Inc — Tavlee (https://tavlee.com/contractor/upright-design-and-build-inc-worcester)
Source: https://tavlee.com/contractor/upright-design-and-build-inc-worcester