# USA Clean Master

**Trade:** Remediation Services · **Phone:** (617) 564-4610 · **Website:** https://www.usacleanmaster.com/carpetcleaning/newton/ · **Languages:** English

**Rating: 3.9/5** (medium confidence) — from 11 reviews across 4 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

USA Clean Master handles the fabric and surface side of home care — carpets, rugs, upholstery, tile and grout, air ducts — plus mold remediation and water and fire damage restoration, according to the company's own site. It says it's been at it since 2003, growing out of carpet cleaning into that broader slate of services, with IICRC-trained technicians doing the work.

On Google the company holds a 4.8-star average across 23 ratings, and the individual reviews on file back that up: ten of eleven are five stars, with customers naming specific technicians — Joaquin, Joe, Jacqueline — and describing stain removal from a clothing dye transfer, a mattress cleaned after sitting on a construction site, and sofas and a rug that came back looking new. One 2023 reviewer said they'd be booking again every six months.

The one thing worth asking about: a 2024 review that praised the couch-cleaning itself but noted the crew arrived right at the tail end of a two-hour window rather than earlier in it — pin down the scheduling window before booking if timing matters to you.

For carpet, upholstery, or rug cleaning, or a mold or water-damage job, this is a company whose customers keep naming the specific person who did the work — a good sign in a trade where trust in who's coming into your home matters as much as the result.

**Strengths:**
- Named technicians — reviewers repeatedly credit the specific person who came out
- Careful stain removal — praised for lifting dye and stains from fabrics
- Strong Google rating — 4.8★ from 23 ratings

**Concerns:**
- Arrival window slack — a 2024 review noted the crew arrived at the tail end of the window

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Holds a 4.8-star average across 23 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=USA%20Clean%20Master&query_place_id=ChIJ2f1dcg-C44kRfzBdXRDh9pM) — “Google: 4.8★ from 23 ratings”
- Reviewers repeatedly name the technician who did the work and describe careful, effective stain and odor removal on fabrics _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GaFdYbzJTRE4zWmtaclowZHRZbEJwWDJGYWVsRRAB!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CAIQACodChtycF9oOnFhWXo2SDN3ZkZrZ0dtYlBpX2FaelE%7C%7C?hl=en) — “5★ Amazing service and pricing! Asked me to check before finishing as well! I had a red dye transfer from clothing and they helped remove it…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tONFpYQllOekJsZFdSWFFsaFdOekpGUkVOUU5VRRAB!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CAIQACodChtycF9oOkN4ZXBYNzBldWRXQlhWNzJFRENQNUE%7C%7C?hl=en) — “5★ Joaquin and Joe were awesome”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiakw3aFhBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDbjL7hXA%7C%7C?hl=en) — “5★ Jacqueline did a great job cleaning 2 sofas and a rug! They look brand new. She arrived on time and the communication was great throughou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGNjhQUVZnEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgICF68PQVg%7C%7C?hl=en) — “5★ Jackline did a amazing job! Very nice and professional. Will be recommending this company to all family and friends. Can’t wait to see th…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNweS0talV3EAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgICpy--jUw%7C%7C?hl=en) — “5★ Jacqueline
Excellent”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtN3VxdVBBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIC-7uquPA%7C%7C?hl=en) — “5★ These folks were terrific.  On time and helpful, and professional.  I was worried about this mattress we had cleaned as it had been left …”
- Customers describe on-time or communicative arrivals and fair pricing across multiple visits from 2022 to 2025 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GaFdYbzJTRE4zWmtaclowZHRZbEJwWDJGYWVsRRAB!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CAIQACodChtycF9oOnFhWXo2SDN3ZkZrZ0dtYlBpX2FaelE%7C%7C?hl=en) — “5★ Amazing service and pricing! Asked me to check before finishing as well! I had a red dye transfer from clothing and they helped remove it…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQN1p5VmN3EAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDP7ZyVcw%7C%7C?hl=en) — “5★ Excellent service very good price, on time , very efficient”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiakw3aFhBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDbjL7hXA%7C%7C?hl=en) — “5★ Jacqueline did a great job cleaning 2 sofas and a rug! They look brand new. She arrived on time and the communication was great throughou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtN3VxdVBBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIC-7uquPA%7C%7C?hl=en) — “5★ These folks were terrific.  On time and helpful, and professional.  I was worried about this mattress we had cleaned as it had been left …”
- A 2024 reviewer said the crew arrived right at the end of a two-hour window rather than earlier in it _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaDdTNkpBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDrh7S6JA%7C%7C?hl=en) — “4★ Cleaned the couch very well but gave a 2 hour window for arrival and came right at the end of the window. Good pricing and very kind and …”
- The company says it has operated since 2003, expanding from carpet cleaning into a broader slate of home services _(confidence: medium)_
  - [Official Website](https://www.usacleanmaster.com) — “Company history (self-reported): Operating since 2003, the company says it has expanded its service portfolio from carpet cleaning into a br…”
  - [Official Website](https://www.usacleanmaster.com) — “Self-reported 23 years in business”
- The company describes its technicians as IICRC trained _(confidence: medium)_
  - [Official Website](https://www.usacleanmaster.com) — “Stated certification/affiliation: IICRC trained cleaning technicians”
- Carpet, rug, and upholstery cleaning, tile and grout cleaning, air duct cleaning, mold remediation, and water and fire damage restoration, per the company's own description _(confidence: medium)_
  - [Official Website](https://www.usacleanmaster.com) — “USA Clean Master is a nationwide provider of residential and commercial cleaning services (carpet, rug, upholstery, tile & grout, air duct, …”
- Specializes in House Cleaning _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GaFdYbzJTRE4zWmtaclowZHRZbEJwWDJGYWVsRRAB!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CAIQACodChtycF9oOnFhWXo2SDN3ZkZrZ0dtYlBpX2FaelE%7C%7C?hl=en) — “5★ Amazing service and pricing! Asked me to check before finishing as well! I had a red dye transfer from clothing and they helped remove it…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiakw3aFhBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDbjL7hXA%7C%7C?hl=en) — “5★ Jacqueline did a great job cleaning 2 sofas and a rug! They look brand new. She arrived on time and the communication was great throughou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaDdTNkpBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIDrh7S6JA%7C%7C?hl=en) — “4★ Cleaned the couch very well but gave a 2 hour window for arrival and came right at the end of the window. Good pricing and very kind and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtN3VxdVBBEAE!2m1!1s0x0:0x93f6e1105d5d307f!3m1!1s2@1:CIHM0ogKEICAgIC-7uquPA%7C%7C?hl=en) — “5★ These folks were terrific.  On time and helpful, and professional.  I was worried about this mattress we had cleaned as it had been left …”
  - [Official Website](https://www.usacleanmaster.com) — “USA Clean Master is a nationwide provider of residential and commercial cleaning services (carpet, rug, upholstery, tile & grout, air duct, …”
- Also offers Remediation Services _(confidence: low)_
  - [Official Website](https://www.usacleanmaster.com) — “USA Clean Master is a nationwide provider of residential and commercial cleaning services (carpet, rug, upholstery, tile & grout, air duct, …”
- Also offers Specialty Services _(confidence: low)_
  - [Official Website](https://www.usacleanmaster.com) — “USA Clean Master is a nationwide provider of residential and commercial cleaning services (carpet, rug, upholstery, tile & grout, air duct, …”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=USA%20Clean%20Master&query_place_id=ChIJ2f1dcg-C44kRfzBdXRDh9pM): 4.8★ from 23 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=USA%20Clean%20Master&query_place_id=ChIJ2f1dcg-C44kRfzBdXRDh9pM): Listed on this source
- [Exa](https://reviews.birdeye.com/usa-clean-master-148984129872312): 0 web mentions across the open web (each linked to its source)
- [Official Website](https://www.usacleanmaster.com): 23 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Allison O'Daniel · 2025-11-11**: Amazing service and pricing! Asked me to check before finishing as well! I had a red dye transfer from clothing and they helped remove it! Will definitely be calling again for any spot, carpet or upholstery cleaning!
- **5/5 · Google Reviews · Michael Gross · 2025-10-24**: Joaquin and Joe were awesome
- **5/5 · Google Reviews · Linda Haraty · 2024-12-04**: Excellent service very good price, on time , very efficient
- **5/5 · Google Reviews · Lisa Iannucci · 2024-08-02**: Jacqueline did a great job cleaning 2 sofas and a rug! They look brand new. She arrived on time and the communication was great throughout. She was honest about what stains would or wouldn’t come out. Will definitely hire again!
- **4/5 · Google Reviews · Garrett Christopher · 2024-07-20**: Cleaned the couch very well but gave a 2 hour window for arrival and came right at the end of the window. Good pricing and very kind and respectful cleaner.
- **5/5 · Google Reviews · Pamela Booker · 2023-11-02**: Jackline did a amazing job! Very nice and professional. Will be recommending this company to all family and friends. Can’t wait to see them back in six months.
- **5/5 · Google Reviews · Jen Meyers · 2023-09-13**: She did a great job! Everything looks much better. Thank you!
- **5/5 · Google Reviews · Ann valtsakis · 2023-08-10**: Jacqueline
Excellent
- **5/5 · Google Reviews · James Leshore · 2023-02-09**: They did nice 👍🏿 work friendly attitude and explained the work they were doing
- **5/5 · Google Reviews · Allison Friedman · 2022-11-04**: These folks were terrific.  On time and helpful, and professional.  I was worried about this mattress we had cleaned as it had been left on a construction site. Even in a bag, it had clearly collected some dust that they were able to remove. My son has allergies, so I really wanted to know it was cl…

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Data freshness: last scanned 2026-09-06T20:08:16.723Z.
Cite as: USA Clean Master — Tavlee (https://tavlee.com/contractor/usa-clean-master)
Source: https://tavlee.com/contractor/usa-clean-master