--- title: "USA Waste & Recycling" description: "USA Waste & Recycling is a trash and recycling hauler. Its website lists curbside waste and recycling, dumpster rentals, cart cleaning and food waste recyc" doc_version: "2026-10-02" last_updated: "2026-10-02" --- # USA Waste & Recycling **Trade:** Junk Removal · **Address:** 77 West St, West Hatfield, MA 01088 · **Phone:** (413) 587-4005 · **Website:** https://usarecycle.com/ · **Languages:** English **Rating: 2.5/5** (medium confidence) — from 5 reviews across 5 sources. 40% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 2 negative. ## The honest read USA Waste & Recycling is a trash and recycling hauler. Its website lists curbside waste and recycling, dumpster rentals, cart cleaning and food waste recycling, and the company says it has been in business 52 years. A 2025 customer described weekly trash pickup and bi-weekly mixed-stream recyclables pickup, said the company informed customers of holiday schedule changes, and called the prices reasonable. A 2026 customer said pickup time was consistent, the schedule could be checked online, and an emailed question got a prompt reply. A recent customer said leaves set out for pickup were not collected, and customer service said they must not have been out in time, which the customer disputes. A recent reviewer objected to dumpsters being emptied at 3:45 am outside a residential space and said complaints about Northampton's noise ordinance went unanswered by customer service. A 2021 waste360.com article said the company had started operating a Construction & Demolition (C&D) System in Wilbraham. A 2019 gazettenet.com report said a fire broke out at USA Waste & Recycling and multiple fire departments responded. On Google, it holds 3.1 stars from 41 ratings. **Strengths:** - Holiday schedule notices — a 2025 customer said schedule changes were communicated - Consistent pickup time — a 2026 customer said pickup was reliable **Concerns:** - A missed leaf pickup — a recent customer said leaves were not collected - Early-morning dumpster pickup — a recent reviewer objected to 3:45 am emptying ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Lists curbside waste and recycling, dumpster rentals, cart cleaning and food waste recycling on its website _(confidence: high)_ - [Official Website](https://usarecycle.com) — “About (self-reported, verbatim): RESIDENTIAL Cart Cleaning Service Curbside Waste & Recycling Dumpster Rentals Food Waste Recycling Municipa…” - A 2025 customer described weekly trash and bi-weekly recyclables pickup and called the prices reasonable _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=4242884723744341867&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I'm very happy with our USA Waste services, which include weekly trash pickup/removal and bi-weekly recyclables (mixed-stream) pickup. T…” - A 2026 customer said pickup time was consistent and an emailed question got a prompt reply _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=4242884723744341867&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I've had nothing but good experiences with USA Waste. One of those services that we tend to take for granted. The service is reliable an…” - A recent customer said leaves set out for pickup were not collected _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=4242884723744341867&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Just had a customer service call regarding leaves that one not picked up and I was told that I must not have had them out there in time b…” - A recent reviewer objected to dumpsters being emptied at 3:45 am near a residential space _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=4242884723744341867&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ 345 am is not an acceptable pickup time to empty dumpsters outside of a residential space. Multiple complaints have been filed regarding…” - Google: 3.1 stars from 41 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=USA%20Waste%20%26%20Recycling&query_place_id=ChIJyRrV-NLX5okRa3-2LS3B4To) — “Google: 3.1★ from 41 ratings” - A 2021 waste360.com article reported the company's new C&D System in Wilbraham _(confidence: medium)_ - [waste360.com](https://www.waste360.com/waste-management-business/a-new-c-d-recovery-facility-for-usa-waste-recycling-52537) — “waste360.com — USA Waste & Recycling, one of the largest independently owned and operated waste management companies in New England, has rec…” - Specializes in Junk Removal _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=4242884723744341867&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I'm very happy with our USA Waste services, which include weekly trash pickup/removal and bi-weekly recyclables (mixed-stream) pickup. T…” - [Official Website](https://usarecycle.com) — “About (self-reported, verbatim): RESIDENTIAL Cart Cleaning Service Curbside Waste & Recycling Dumpster Rentals Food Waste Recycling Municipa…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Reddit](https://www.reddit.com/r/nuclear/comments/1ri3tc/world_nuclear_news_weekly_update_november_26/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=USA%20Waste%20%26%20Recycling&query_place_id=ChIJyRrV-NLX5okRa3-2LS3B4To): Listed on this source - [Official Website](https://usarecycle.com): 52 yrs in business · Self-reported profile and service details - [Exa](https://gazettenet.com/2019/07/17/hatfield-fire-27063574/): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=USA%20Waste%20%26%20Recycling&query_place_id=ChIJyRrV-NLX5okRa3-2LS3B4To): 3.1★ from 41 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “The Indy asked USA for help us understand the issues here and promptly received the following written response to our questions from Eric Fredericksen, Director of Operations for USA Waste & Recycling…” — amherstindy.org (2023-10-13) — https://www.amherstindy.org/2023/10/13/a-few-questions-for-eric-fredericksen-usa-waste-recycling/ - “USA Waste & Recycling, one of the largest independently owned and operated waste management companies in New England, has recently started operating their new Construction & Demolition (C&D) System, l…” — waste360.com (2021-02-11) — https://www.waste360.com/waste-management-business/a-new-c-d-recovery-facility-for-usa-waste-recycling-52537 - “As many local cities and towns look for alternatives to rising hauling costs, companies like USA Waste & Recycling, owner of the Wilbraham depot, have new opportunities to compete to meet that demand.” — scceu.org (2020-03-07) — https://scceu.org/western-massachusetts-trash-destination-wilbraham-usa-waste-recycling-vying-for-municipal-recycling-contracts/ - “HATFIELD – A fire broke out early Wednesday morning at USA Waste & Recycling. Multiple fire departments responded to the scene and put the blaze out.” — gazettenet.com (2019-07-17) — https://gazettenet.com/2019/07/17/hatfield-fire-27063574/ - “USA Waste & Recycling was selected by the Town Council after providing a competitive bid earlier this year.” — threads.com — https://www.threads.com/@mayorwillreichelt/post/C8sKSEkphnw ## Recent reviews - **1/5 · Google Reviews · L · 2026-08-13**: 345 am is not an acceptable pickup time to empty dumpsters outside of a residential space. Multiple complaints have been filed regarding Northampton’s noise ordinance that fall of deaf ears with customer service. Do better and follow the noise ordinance. - **1/5 · Google Reviews · Jennifer Wright · 2026-05-27**: Just had a customer service call regarding leaves that one not picked up and I was told that I must not have had them out there in time because that's what the people said. Which is completely untrue I have pictures of my cleaned out garage on May 10th so I know for a fact I had my lease up there an… - **5/5 · Google Reviews · Orange Cat · 2026-02-14**: I've had nothing but good experiences with USA Waste. One of those services that we tend to take for granted. The service is reliable and pickup time is quite consistent also. I can login anytime to see the schedule if I'm unsure whether it's recycling week. They are good about communicating any … - **5/5 · Google Reviews · Tom Jenkins · 2025-11-27**: I'm very happy with our USA Waste services, which include weekly trash pickup/removal and bi-weekly recyclables (mixed-stream) pickup. They do a great job of informing their customers of weekly schedules when holidays are involved; their billing and customer service are easy to navigate online or v… - **2/5 · Google Reviews · Jason Guilliams · 2025-06-05**: **Edited for transparency based on their response. “The substantially lower price” mentioned is $45 per month for a normal barrel and $43 for half the size. Therefore only a two dollar per month savings. Bottom line is their pricing is still over 1 1/2 times more than other neighboring communities c… --- Data freshness: last scanned 2026-09-29T07:09:49.574Z. Cite as: USA Waste & Recycling — Tavlee (https://tavlee.com/contractor/usa-waste-and-recycling-west-hatfield) Source: https://tavlee.com/contractor/usa-waste-and-recycling-west-hatfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)