# Vasi Refrigeration HVAC **Trade:** HVAC / Heating & Cooling · **Address:** 133 Essex St, Saugus, MA 01906, USA · **Phone:** (781) 526-1637 · **Website:** https://www.vasirefrigeration.com/ · **Languages:** English **Rating: 4.5/5** (high confidence) — from 27 reviews across 4 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 89% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Vasi Refrigeration HVAC is essentially one name in Saugus -- Vasi himself, who reviewers describe less like a vendor and more like a guy on speed-dial for anything heating, cooling or refrigeration in the house. The story that repeats most is speed under real urgency: in a 2026 review, a family with a newborn and no heat got a fix within two hours of an after-hours call; in a 2025 review, a household with an autistic 4-year-old and a broken central air unit during a heat wave had him at the door within an hour; in a 2022 review, another customer's air conditioning was running again within an hour of a same-day call during a hot spell. Honesty about what a job actually needs comes up almost as often as speed. In a 2026 review, one customer described switching to Vasi after a previous company charged them repeatedly without solving the problem, and Vasi fixed it the same day. In a 2025 review, a homeowner said Vasi kept a dying 1990s-era furnace running one more winter with no push toward replacement, doing "exactly what was needed." Several customers describe using him exclusively for five to ten years for both heating and air conditioning, including a full system install and a ductless mini-split. The read isn't spotless. A 2022 review said flatly that if Vasi didn't originally install the system, "he won't give you the time of day," and a 2023 review described a vague, weeks-out callback in response to a routine scheduling request. Those sit as exceptions in an otherwise deep, repeat-customer-heavy record; Reddit and Nextdoor posts from 2023 through 2026 also name him as a go-to local recommendation. Its Better Business Bureau page shows an A+ grade and lists 20 years in business, though the page itself shows no complaint or review count. Google shows 4.7 stars from 54 ratings. For an established customer, or a system he's already familiar with, the record here is about as strong as this category gets -- a new caller with an unfamiliar system may want to confirm availability up front. **Strengths:** - Fast emergency response — no-heat and no-AC calls fixed within hours - Honest, no-upsell repairs — kept an aging furnace going instead of replacing it - Long-term repeat customers — some for 5 to 10 years running **Concerns:** - New-caller friction — some reviewers say response lags without an install history ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - In a 2026 review, a family with an infant and no heat got the issue fixed within two hours of an after-hours call _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psU1QzUm1Na010UlhoNGFtSkpZVEZ5TlhnemVGRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOjlST3RmMkMtRXh4amJJYTFyNXgzeFE%7C%7C?hl=en) — “5★ Our daughter and son in laws heat wasn’t working. They have a 7 month old baby. Vasi said they would be there within 2 hours and it was a…” - In a 2025 review, Vasi arrived within an hour to fix a broken central air unit for a family with a young child during a heat wave _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSUFREZHlaQzFtVFhoV01YVnZlalJLWXpOQlVYYxAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOlRPTDdyZC1mTXhWMXVvejRKYzNBUXc%7C%7C?hl=en) — “5★ Exceptional Service in a Time of Urgency! During this extreme heat wave, our central air suddenly broke down. With an autistic 4-year-ol…” - In a 2022 review, a customer said Vasi fixed a broken central air unit within an hour on a hot day at a reasonable cost rather than taking advantage of the urgency _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQycmVqb0FREAE!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CIHM0ogKEICAgID2rejoAQ%7C%7C?hl=en) — “5★ I could not give a higher, more sincere and honest recommendation for Vasi Refrigeration!! As busy as he was that recent day when the we…” - In a 2026 review, a customer said Vasi fixed a problem the same day after a previous company charged repeatedly without resolving it _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wV2VXNXhiWGR5U0ZoMmFGQjJTV3c0V0hsVk0xRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOnpWeW5xbXdySFh2aFB2SWw4WHlVM1E%7C%7C?hl=en) — “5★ Can’t recommend Vasi enough. Vasi is literally the best. Not just HVAC, the best person I have ever had help with anything at my house. H…” - In a 2025 review, Vasi kept an aging 1990s furnace running one more season instead of upselling a replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SUU9WRlRTakpIUmpsS1pGQlNka3ROYkVsT1puYxAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOmRQOVFTSjJHRjlKZFBSdktNbElOZnc%7C%7C?hl=en) — “5★ Without a doubt the best repairman. Our aging furnace was giving out and we just needed it to go one more year for financial reasons. He …” - Several reviews describe using Vasi exclusively for 5 to 10 years for heating and air conditioning, including a full system install and a ductless mini-split _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOeWNHNHl3RRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CIHM0ogKEICAgICNycG4ywE%7C%7C?hl=en) — “5★ Vasi installed my HVAC system about ten years ago!!! Vasi HVAC is the only company I use for all my HVAC needs. He also installed a ductl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtc2ZxZEdREAE!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CIHM0ogKEICAgIDmsfqdGQ%7C%7C?hl=en) — “5★ VASI is a rare breed amongst the rest. I've been exclusively using Vasi for the past 5 years and he continues to impress me. He is honest…” - A 2022 review and a 2023 review described difficulty getting a response as a first-time caller, with one saying service lags for a system he didn't originally install _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4M0tUSDFnRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CIHM0ogKEICAgICx3KTH1gE%7C%7C?hl=en) — “1★ Called. Said I was not in a rush, but the sooner the better. I was told it would take a couple weeks before they can come out, I said, OK…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNteGY3dFFBEAE!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CIHM0ogKEICAgICmxf7tQA%7C%7C?hl=en) — “1★ If he didn't install it don't bother!!!! He won't give you the time of day.” - Google shows 4.7 stars from 54 ratings _(confidence: high)_ - [Google](https://maps.google.com/?cid=14449088123040220007&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 54 ratings” - Better Business Bureau lists an A+ grade and 20 years in business, though the page shows no complaint or review count of its own _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/saugus/profile/heating-and-air-conditioning/vasi-refrigeration-inc-0021-188947) — “BBB profile confirms Vasi Refrigeration Inc. (Saugus, MA) holds an A+ BBB rating but is not a BBB-accredited business; the page states 20 ye…” - Services home HVAC systems as well as commercial ice machines and ice makers _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWFRXdzNTekpCVW5WS2NXSkNjSE5MTUcwemEwRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOnZXTWw3SzJBUnVKcWJCcHNLMG0za0E%7C%7C?hl=en) — “5★ We use Vasi Refrigeration for our ice machines and have had an excellent experience! They are consistently reliable, highly knowledgeable…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OSmEwVTFZa0ZMTjBsamNrRXROMGcxVGw4d1kxRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOnNJa0U1YkFLN0ljckEtN0g1Tl8wY1E%7C%7C?hl=en) — “5★ Vasi is excellent. He fixed an ice maker in our home. He came the next morning, diagnosed the problem in 20 minutes, ordered a new part…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google](https://maps.google.com/?cid=14449088123040220007&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 54 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Wb2MyTkRXRkp2VmtSMmRtSlBMV2hMTXkxWFYzYxAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOmVoc2NDWFJvVkR2dmJPLWhLMy1XV3c%7C%7C?hl=en) — “5★ My furnace started making a funky noise a few days ago . I called Vasi and he had me video it and he came over to check it out. He notice…” - Also offers Appliance Repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aWFRXdzNTekpCVW5WS2NXSkNjSE5MTUcwemEwRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOnZXTWw3SzJBUnVKcWJCcHNLMG0za0E%7C%7C?hl=en) — “5★ We use Vasi Refrigeration for our ice machines and have had an excellent experience! They are consistently reliable, highly knowledgeable…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OSmEwVTFZa0ZMTjBsamNrRXROMGcxVGw4d1kxRRAB!2m1!1s0x0:0xc8857917e620c367!3m1!1s2@1:CAIQACodChtycF9oOnNJa0U1YkFLN0ljckEtN0g1Tl8wY1E%7C%7C?hl=en) — “5★ Vasi is excellent. He fixed an ice maker in our home. He came the next morning, diagnosed the problem in 20 minutes, ordered a new part…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Vasi%20Refrigeration%20HVAC&query_place_id=ChIJIcTThx5z44kRZ8Mg5hd5hcg): 4.7★ from 54 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Vasi%20Refrigeration%20HVAC&query_place_id=ChIJIcTThx5z44kRZ8Mg5hd5hcg): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/saugus/profile/heating-and-air-conditioning/vasi-refrigeration-inc-0021-188947): Listed on this source - [Exa](https://www.bestprosintown.com/ma/saugus/vasi-refrigeration-hvac-/): 5 web mentions across the open web (each linked to its source) ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Vasi Heating And Air-Conditioning” — nextdoor.com (2026-05-03) — https://nextdoor.com/p/7w8d795bQqcJ - “Vasi Refrigeration in Saugus. Amazing guy.” — u/Mediocre_Road_9896 in r/malden (2024-02-27) — https://www.reddit.com/r/malden/comments/1azryo3/recommendations_for_hvac/ksbkagl/ - “I cant recommend Vasi HVAC enough. He’s helped us on a number of different projects. Vasi is super responsive, and a stand up guy.” — u/1021986 in r/SalemMA (2023-10-12) — https://www.reddit.com/r/SalemMA/comments/1769a7c/recommendations_on_hvac_contractors/k4m0pcn/ ## Recent reviews - **5/5 · Google Reviews · Bernadette McDermott · 2026-04-30**: We use Vasi Refrigeration for our ice machines and have had an excellent experience! They are consistently reliable, highly knowledgeable, and very professional. Service is prompt, issues are diagnosed quickly, and the work is always done right. It’s clear they take pride in their work. Highly recom… - **5/5 · Google Reviews · Zbigniew Nitecki · 2026-03-14**: I've depended on Vasi for maintenance and repair of the Heating and air conditioning in my condo for years. He is the poster boy for what a repair/maintenance professional should be. His business is based in Saugus, but I get prompt, expert service in my downtown Boston condo, whether my problem i… - **5/5 · Google Reviews · Frank McPherson · 2026-03-10**: Vasi is excellent. He fixed an ice maker in our home. He came the next morning, diagnosed the problem in 20 minutes, ordered a new part and installed it. He is an extremely friendly and knowledgable. He explained everything and even improved some of the plumbing work related to the ice maker. I… - **5/5 · Google Reviews · Tomc · 2026-01-30**: My furnace started making a funky noise a few days ago . I called Vasi and he had me video it and he came over to check it out. He noticed the blower motor was in rough shape. He honored the warranty and installed the new one! Thank you Vasi for keeping us warm!!! - **5/5 · Google Reviews · tom dimaria · 2026-01-23**: Our daughter and son in laws heat wasn’t working. They have a 7 month old baby. Vasi said they would be there within 2 hours and it was an after hours call. They came and fixed the issue in minutes! So professional too. Companies like Vasi are few and far between. THANK YOU!!! Not on only a great bu… - **5/5 · Google Reviews · Ryan Sullivan · 2026-01-23**: Can’t recommend Vasi enough. Vasi is literally the best. Not just HVAC, the best person I have ever had help with anything at my house. He is responsive and really nice. He explains everything and always charges fairly, even generously. We had someone else who charged us a bunch of times and couldn’… - **5/5 · Google Reviews · Shawn Kilpatrick · 2025-11-10**: Without a doubt the best repairman. Our aging furnace was giving out and we just needed it to go one more year for financial reasons. He came by and Macgyver-ed it back into shape. No upselling. Did exactly what was needed. When the time comes to retire this 90s furnace he will be at the top of the … - **5/5 · Google Reviews · Raquel Sa · 2025-08-14**: Vasi was recommended to me by a friend and I am so glad I called him. I ran into an issue with my HVAC during a heat wave that Vasi came out to look at ASAP. He was able to get me a temporary solution until the part came in. Vasi was kind, knowledgeable and prompt. His prices were very reasonable. I… - **5/5 · Google Reviews · Brian Doherty · 2025-07-23**: Vasi came out to fix a couple issues I had with my HVAC systems. He was on time, courteous and did a great job. 100% recommend Vasi. - **5/5 · Google Reviews · Maryann Feliciano · 2025-07-15**: Exceptional Service in a Time of Urgency! During this extreme heat wave, our central air suddenly broke down. With an autistic 4-year-old grandson in the home, we were desperate for help and worried for his well-being. We reached out to Vasi refrigeration HVAC company on very short notice, and to o… --- Data freshness: last scanned 2026-07-02T05:22:49.306Z. Cite as: Vasi Refrigeration HVAC — Tavlee (https://tavlee.com/contractor/vasi-refrigeration-hvac-saugus) Source: https://tavlee.com/contractor/vasi-refrigeration-hvac-saugus