--- title: "Vernon E Smith & Son Plumbing & Heating" description: "In a 2026 review, a customer said Tom fixed a burst valve in their well, that the part was not easy to source, and that he took his time to solve the issue" doc_version: "2026-09-30" last_updated: "2026-09-30" --- # Vernon E Smith & Son Plumbing & Heating **Trade:** Plumbing · **Address:** 1824 West Side Rd, North Conway, NH 03860 · **Phone:** (603) 356-2271 · **Languages:** English **Rating: 3.4/5** (low confidence) — from 5 reviews across 4 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read In a 2026 review, a customer said Tom fixed a burst valve in their well, that the part was not easy to source, and that he took his time to solve the issue. In a 2020 review, a customer said Tom had been their plumber of choice for 7 years and had helped with pipes leaking under the sink, faucet replacement, a disposal install, broken valves, an emergency hot water radiator leak, back-flow preventer replacement for irrigation, and baseboard heat repair and replacement. That 2020 customer said that when Tom was busy he prioritized his jobs and told them when another emergency had to be taken care of first. In a 2022 review, a customer said Tom answered all their questions in a way they could understand. In a 2018 review, a customer said Tom and crew replaced a water heater and were clean and efficient. NH plumber license 1355 is expired on the state registry, with Vernon R Smith as the holder of record. **Strengths:** - Well valve repair — a 2026 customer said Tom fixed a burst valve - Sink and heat repairs — a 2020 customer said Tom fixed leaks and baseboard heat - Clear explanations — a 2022 customer said Tom answered questions understandably - Water heater replacement — a 2018 customer said Tom and crew replaced one **Concerns:** - Plumber licence — license 1355 for Vernon R Smith is expired on the state registry ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - In a 2026 review, a customer said Tom fixed a burst valve in their well _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom was a real help and fixed a burst valve in our well. It was not easy to source and he took his time to solve the issue.” - In a 2020 review, a customer said Tom had helped with faucet replacement, a disposal install, broken valves, a radiator leak, back-flow preventer replacement and baseboard heat repair _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom has been our plumber of choice for 7 years. He's helped us with so much -- from pipes leaking under the sink, faucet replacement, dis…” - In a 2018 review, a customer said Tom and crew replaced a water heater _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom and crew were great, clean and efficient. Replaced a water heater.” - In a 2022 review, a customer said Tom answered all their questions in a way they could understand _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom Smith knows his stuff. I highly recommend him for any plumbing issues you may have if you want it done right the first. Tom was very…” - Rated 4.2 stars on Google from 10 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Vernon%20E%20Smith%20%26%20Son%20Plumbing%20%26%20Heating&query_place_id=ChIJsasjhpigs0wRsdZDxadFM2k) — “Google: 4.2★ from 10 ratings” - NH plumber license 1355, held by Vernon R Smith, is expired on the state registry _(confidence: high)_ - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH plumber license 1355 registry-verified expired — registry holder of record: VERNON R SMITH” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom was a real help and fixed a burst valve in our well. It was not easy to source and he took his time to solve the issue.” - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom has been our plumber of choice for 7 years. He's helped us with so much -- from pipes leaking under the sink, faucet replacement, dis…” - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom and crew were great, clean and efficient. Replaced a water heater.” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=7580479184666089137&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Tom has been our plumber of choice for 7 years. He's helped us with so much -- from pipes leaking under the sink, faucet replacement, dis…” ## License Status: **expired** (#1355, plumber) — verified against the official NH state registry on 2026-09-29, never self-reported. Re-check at the official registry: https://forms.nh.gov/licenseverification/ ## Sources - [Local News](https://www.conwaytownguide.com/plumbers-conway-nh.html): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Vernon%20E%20Smith%20%26%20Son%20Plumbing%20%26%20Heating&query_place_id=ChIJsasjhpigs0wRsdZDxadFM2k): Listed on this source - [Porch](https://pro.porch.com/north-conway-nh/remodeling-contractors/vernon-e-smith-and-son-plumbing-and-heating/pp): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Vernon%20E%20Smith%20%26%20Son%20Plumbing%20%26%20Heating&query_place_id=ChIJsasjhpigs0wRsdZDxadFM2k): 4.2★ from 10 ratings ## Recent reviews - **5/5 · Google Reviews · Arthur Holcombe · 2026-02-20**: Tom was a real help and fixed a burst valve in our well. It was not easy to source and he took his time to solve the issue. - **5/5 · Google Reviews · Mt. Washington Sewer · 2024-01-16**: We have worked along with Tom for many years. Great plumber good person highly we recommended him. - **5/5 · Google Reviews · Amy Young · 2022-10-15**: Tom Smith knows his stuff. I highly recommend him for any plumbing issues you may have if you want it done right the first. Tom was very professional, he answered all my questions in a way that I could understand and he gets the job done. - **5/5 · Google Reviews · Em Z · 2020-08-07**: Tom has been our plumber of choice for 7 years. He's helped us with so much -- from pipes leaking under the sink, faucet replacement, disposal install, broken valves, emergency hot water radiator leak, to back-flow preventer replacement for irrigation, baseboard heat repair and replacement...and mor… - **5/5 · Google Reviews · dave croteau · 2018-02-25**: Tom and crew were great, clean and efficient. Replaced a water heater. --- Data freshness: last scanned 2026-09-29T22:09:13.857Z. Cite as: Vernon E Smith & Son Plumbing & Heating — Tavlee (https://tavlee.com/contractor/vernon-e-smith-and-son-plumbing-and-heating-north-conway) Source: https://tavlee.com/contractor/vernon-e-smith-and-son-plumbing-and-heating-north-conway ## Sitemap [Full site index](https://tavlee.com/sitemap.md)