# Viola Roofing & Contracting

**Trade:** Roofing · **Address:** 103 Shrine Rd, Norwell, MA 02061, USA · **Phone:** (781) 925-9596 · **Website:** https://www.violaroofing.com/ · **Languages:** English

**Rating: 5.0/5** (high confidence) — from 42 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative.

## The honest read

Viola Roofing & Contracting is a Norwell business run by owner Mike Viola, in business 22 years according to BBB, and a James Hardie product partner for siding work. Reviewers keep coming back — for storm repairs, gutter work, and second roofs on other properties — years after their first job.

One homeowner's previous contractor vanished mid-job, leaving unfinished siding and gutters; Viola stepped in and finished it. Another recalls Mike tracking down a supplier with extra stock of a shingle style that had gone out of production during a COVID-era shortage. A third accidentally overpaid the company by several thousand dollars and got a prompt refund. On Reddit, one homeowner described paying Viola about $18,000 for a full Mansard-style roof replacement and $2,200 for a small subroof between 2022 and 2023, calling the crew super responsive with great communication by email, text, and phone.

The jobs described range from full roof replacements and storm-damage repairs to gutter work and siding — often coordinated by foreman Moses or estimator Brian alongside Mike. Several reviewers mention the crew leaving a property spotless, down to counting stray nails, and one long-time customer, whose original siding wasn't even installed by Viola, says Mike still responds to their repair calls after every Nor'easter.

Its Massachusetts home improvement contractor registration is verified active against the state registry. BBB confirms the business address and 22 years in operation but hasn't rated it.

For roofing, siding, or gutter work on the South Shore or nearby, the reviews describe a shop that shows up on time, keeps the price close to the estimate, and sticks around for the repairs that come after the original job.

**Strengths:**
- Steps in for others — finished a job an earlier contractor abandoned
- Sourced scarce shingles — found stock during a covid-era shortage
- Honest billing — refunded an accidental overpayment promptly
- Strong ratings — licensed active, 5★ across 78 Google reviews

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration is registry-verified active _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 184326 verified active”
- Google shows 5 stars from 78 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=12022982196423783227&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 78 ratings”
- BBB confirms the business address and 22 years in business under manager Michael Viola _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/norwell/profile/commercial-roofing/viola-roofing-contracting-0021-499792) — “BBB profile confirms the business (103 Shrine Rd, Norwell, MA) but shows it is NOT BBB accredited and has no BBB rating ("Not Rated" - insuf…”
- James Hardie product partner for siding work _(confidence: medium)_
  - [Official Website](https://www.violaroofing.com) — “Stated certification/affiliation: James Hardie product partner”
- Finished a job a previous contractor abandoned mid-project _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSbWFXU0VBEAE!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDRmaWSEA%7C%7C?hl=en) — “5★ My previous contractor disappeared and left uncomplete siding and gutter. Viola saved me, I'm pretty happy with the experience.”
- Tracked down extra stock of an out-of-production shingle during a covid-era shortage _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXdHBub1hREAE!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDWtpnoXQ%7C%7C?hl=en) — “5★ Mike and his team were awesome to deal with. He was able to find a company who had extra supply of the shingles we wanted which were out …”
- Promptly refunded a customer who accidentally overpaid by several thousand dollars _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKMWMtdDdRRRAB!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDJ1c-t7QE%7C%7C?hl=en) — “5★ I had two roof jobs done in the same year (two different houses).  Viola did one of them.  For about the same sized roof, they were about…”
- A Reddit homeowner described paying about $18,000 for a full Mansard roof and $2,200 for a subroof between 2022 and 2023, calling the crew super responsive _(confidence: high)_
  - [reddit.com](https://www.reddit.com/r/malden/comments/1igaevk/roofers/man72o9/) — “r/malden — I used Viola Roofing in 2022-2023 to fully replace a Mansard style roof ($18k) and then a tiny subroof on one side of the house (…”
- Continues responding to storm-damage siding repairs for a long-time customer even though it did not install that siding _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsbl8yNzhRRRAB!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDln_278QE%7C%7C?hl=en) — “5★ I love Viola Roofing. I first contacted them about 2 years ago and they identified and fixed a long-standing problem by installing back f…”
- Specializes in Roofing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tzNWNVMVVNMjVoUmtwaGFUZHlORXN5VTA5dVUzYxAB!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CAIQACodChtycF9oOks5cU1UM25hRkphaTdyNEsyU09uU3c%7C%7C?hl=en) — “5★ We had an excellent experience with Mike. He replaced the roof on our home and also handled roofing work on our commercial property, and …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURodGFPN0JnEAE!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDhtaO7Bg%7C%7C?hl=en) — “5★ Mike came out to my house to look at a roof replacement. He was a super nice guy and was honest with the work that needed to be done.
I h…”
  - [reddit.com](https://www.reddit.com/r/malden/comments/1igaevk/roofers/man72o9/) — “r/malden — I used Viola Roofing in 2022-2023 to fully replace a Mansard style roof ($18k) and then a tiny subroof on one side of the house (…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Official Website](https://www.violaroofing.com) — “Stated certification/affiliation: James Hardie product partner”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKMkxxTGVnEAE!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgICJ2LqLeg%7C%7C?hl=en) — “5★ We decided to get vinyl siding and new gutters on our house. Mike showed up within a few days and gave us such a great estimate we decide…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSbWFXU0VBEAE!2m1!1s0x0:0xa6da369b6eaf733b!3m1!1s2@1:CIHM0ogKEICAgIDRmaWSEA%7C%7C?hl=en) — “5★ My previous contractor disappeared and left uncomplete siding and gutter. Viola saved me, I'm pretty happy with the experience.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#184326, hic) — verified against the official MA state registry on 2026-07-03, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Viola%20Roofing%20%26%20Contracting&query_place_id=ChIJESMR8tuh5IkRO3Ovbps22qY): 5.0★ from 78 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Viola%20Roofing%20%26%20Contracting&query_place_id=ChIJESMR8tuh5IkRO3Ovbps22qY): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/norwell/profile/commercial-roofing/viola-roofing-contracting-0021-499792): Listed on this source
- [Official Website](https://www.violaroofing.com): Self-reported profile and service details
- [Exa](https://pro.porch.com/hull-ma/roofers/viola-roofing-and-contracting/pp): 7 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I've used Viola roofing for exactly this, it was couple of years ago. a piece of siding blew off and they came out and replaced it within a few days. very reasonable price.” — u/agu-g in r/QuincyMa (2026-02-26) — https://www.reddit.com/r/QuincyMa/comments/1rf7z5h/siding_repair_help/o7jxmw1/
- “I used Viola Roofing in 2022-2023 to fully replace a Mansard style roof ($18k) and then a tiny subroof on one side of the house ($2.2k). Super responsive and professional, great communication through …” — u/claretvelvet in r/malden (2025-02-02) — https://www.reddit.com/r/malden/comments/1igaevk/roofers/man72o9/
- “Viola roofing, they have very good reviews, excellent work, attention to detail. From Hingham.” — u/AlexCambridgian in r/CambridgeMA (2023-12-21) — https://www.reddit.com/r/CambridgeMA/comments/18lhday/roofer_recommendation/kee2wyx/
- “Inspection: 1624478.015 - Viola Roofing & Contracting. Case Status: CLOSED. Site Address: 118 Pearl St. Cambridge, MA 02139. NAICS: 238160/Roofing Contractors” — osha.gov — https://www.osha.gov/ords/imis/establishment.inspection_detail?id=1624478.015

## Recent reviews

- **5/5 · Google Reviews · Adam Goldberg · 2026-06-10**: Just a small job, but went really well. Excellent communication from estimate to the day they were onsite. Crew was friendly, professional and quick. There was an electrical issue uncovered while removing the roof, they were able to complete all the work around it, I got an electrician onsite same d…
- **5/5 · Google Reviews · thomas borr · 2026-06-01**: I called 4 companies to get quotes on replacing my roof.
My neighbor used Viola roofing.  They replaced his roof, siding and all the windows in the house.  So I asked my neighbor would he recommend viola. He said absolutely !!  He Said did everything with no surprises.  I have used other contractors…
- **5/5 · Google Reviews · John Dalco · 2026-03-12**: They were great!  Had roof damage from a storm and contacted them.  We quickly had a quote in hand and he was over to fix it the next work day.  Repair is not even noticable on the roof, looks like it never got damaged.  Handled eveything on line and email.  Great service and easy to work with.  Wou…
- **5/5 · Google Reviews · Diane Marchione · 2026-01-15**: We had an excellent experience with Mike. He replaced the roof on our home and also handled roofing work on our commercial property, and both jobs were done flawlessly. Mike is professional, reliable, and extremely knowledgeable. He communicated clearly throughout the process, stayed on schedule, an…
- **5/5 · Google Reviews · Jim Middleton · 2025-12-31**: The crew was great and very professional working through cold weather and short daylight hours!  We have an old Cape-style house with lots of tricky roofing.  We highly recommend this company and their employees for a job well done at a reasonable price.
- **5/5 · Google Reviews · David Ng · 2025-12-31**: Great Crew.
Completed My Roofs in one day.
Viola is Our Designated Family Roofer
Happy New Year.
- **5/5 · Google Reviews · Leroy Walker · 2025-08-08**: It is increasingly rare these days that you find individuals and companies that stand behind their work. I am pleased to recommend Viola Roofing as one of those companies! We used Viola to do a complete roof job several years ago. The job itself still looks fantastic. I noticed a few weeks ago while…
- **5/5 · Google Reviews · Beau Stebbins · 2025-08-02**: Great experience top to bottom. Still finding roofing nails in the driveway though.☹️
- **5/5 · Google Reviews · DONALD BRIDGES JR · 2025-08-02**: a pleasure to deal with from start to finish, did a great job and yard was very clean after
- **5/5 · Google Reviews · irene · 2025-04-23**: The Viola roofing team is always responsive, courteous and has taken care of our roof for years now.

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Data freshness: last scanned 2026-07-03T00:58:24.909Z.
Cite as: Viola Roofing & Contracting — Tavlee (https://tavlee.com/contractor/viola-roofing-and-contracting-norwell)
Source: https://tavlee.com/contractor/viola-roofing-and-contracting-norwell