# VIP Landscaping

**Trade:** Landscaping · **Address:** 14 Marshfield St, Worcester, MA 01606 · **Phone:** (508) 769-3015 · **Website:** http://www.viplandscapes.com/ · **Languages:** English

**Rating: 3.8/5** (medium confidence) — from 22 reviews across 4 sources.
86% of sentiment-scored reviews read net-positive. Last 6 months: 6 reviews, 0 negative.

## The honest read

VIP Landscaping is a Worcester company founded in 2009 by Brett Bartelson, offering lawn maintenance, mulch and hardscape installation, site work and trucking, and snow and ice removal — the last backed by Snow and Ice Management Association certifications, alongside a Unilock certified-installer credential for pavers. The company's own site states it is licensed, though that claim hasn't been verified against a registry.

The written record is genuinely split. On one side, a core of long-tenured customers describes a decade or more of reliable service: one reviewer has used VIP since 2014, another for over ten years across two different homes, and several describe Brett and crew member Jeremy by name for spring cleanups, mulch spreading, and drainage work done on schedule and at the price quoted. A 2026 review described the crew responding within an hour to a burst water main. A 2023 review described the owner accommodating a customer's timeline for a sand delivery for an above-ground pool.

On the other side, three separate one-star reviews raise real, specific problems. A 2025 review from an HOA client described minimal summer maintenance — blowing and mowing only — and a snowplow that tore out the client's front yard bushes. Another 2025 review described unmaintained equipment on the road throwing rocks and gravel at following cars. A 2024 review described the crew parking in a way that blocked a neighbor's access. A separate 2024 review, styled as customer praise, responded to a complaint from someone named "Patti" about a bottle cap left on a property in a notably dismissive tone — an unusual pattern worth being aware of when weighing how the company handles criticism.

Given how far apart these accounts sit — a decade-plus of loyal customers on one hand, genuine damage and safety complaints on the other — anyone considering VIP for landscaping or snow removal in the Worcester area should ask current references about which crew and route they'd be assigned, since the experience described varies a good deal depending on the account.

**Strengths:**
- Long-tenured clients — some report a decade or more of use
- Fast emergency response — reached a burst water main within an hour
- Named crew praised — scheduled work delivered on price and time

**Concerns:**
- Plow damage — a 2025 HOA review cited destroyed yard bushes
- Road safety — a 2025 review cited debris thrown from equipment
- Dismissive complaint handling — a 2024 review mocked a customer's issue

**Where sources disagree:**
- The volume of long-term, loyal customer praise sits alongside several specific and credible one-star accounts of property damage, road safety issues, and a dismissive response to a customer complaint — a real split in the written record, not just noise.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google rating of 4.1 stars from 43 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=VIP%20Landscaping&query_place_id=ChIJC5ljqvkG5IkRd6MVNDpHjOc) — “Google: 4.1★ from 43 ratings”
- Self-reported founded in 2009 by Brett Bartelson, with Unilock and Snow and Ice Management Association certifications _(confidence: medium)_
  - [Official Website](http://www.viplandscapes.com) — “Company history (self-reported): Founded in 2009 by Brett Bartelson after he completed his bachelor's degree in business administration at W…”
  - [Official Website](http://www.viplandscapes.com) — “Stated certification/affiliation: Snow and Ice Management Association certifications”
  - [Official Website](http://www.viplandscapes.com) — “Stated certification/affiliation: Unilock pavers certified installer contractor”
- Website states the company is licensed, though this has not been verified against a registry _(confidence: low)_
  - [Official Website](http://www.viplandscapes.com) — “Self-reported license/registration number (NOT verified against any registry): The website states that VIP Landscaping is a licensed landsca…”
- Long-tenured customers describe a decade or more of reliable service _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMNnEtei1BRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDL6q-z-AE%7C%7C?hl=en) — “5★ Have used VIP for my current and previous place of residence for over 10 plus years. I will not use anyone else. I have recommended them …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNHNmYkRBEAE!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgICR4sfbDA%7C%7C?hl=en) — “5★ We have used VIP since 2014 and are very pleased with their services. We particularly enjoy how reliable and prompt they are. Great, grea…”
- Fast emergency response, including reaching a burst water main within an hour _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmXzRMSE93EAE!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDf_4LHOw%7C%7C?hl=en) — “5★ If you need any landscaping or outdoor plumbing, look no further, VIP is your answer!! These wonderful folks were at my house within an h…”
- Named crew praised for scheduled, on-price work like mulch spreading and drainage _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMbXM2Y21RRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDLms6cmQE%7C%7C?hl=en) — “5★ Just hired VIP Landscaping to spread and roll regrinds at my house and they did a phenomenal job! They showed up on time on the day sched…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMNnUtbHZRRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDL6u-lvQE%7C%7C?hl=en) — “5★ We have used VIP landscaping for a variety of projects throughout the years (snow removal/salt, drainage, grass seeding, mulch and more!)…”
- A 2025 HOA client review described minimal summer maintenance and a snowplow that destroyed front yard bushes _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWSFdWVnBRVjgzUkVOV1UwaFplWEpNU0ZkQ2JGRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CAIQACodChtycF9oOlVHWVVpQV83RENWU0hZeXJMSFdCbFE%7C%7C?hl=en) — “1★ This company has been servicing my HOA for a few years now, all I ever see is them blowing and riding on a lawn mower, that's their best …”
- A 2025 review described unmaintained equipment throwing rocks and gravel at other vehicles on the road _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsTlZEWmlhMXBJU2tKS1ZVaDJaRkpIZUVObmNtYxAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CAIQACodChtycF9oOklNVDZia1pISkJKVUh2ZFJHeENncmc%7C%7C?hl=en) — “1★ Incompetent operators that can't be bothered to clean off their equipment. Don't get behind them on the road. They're ready to pepper you…”
- A 2024 review described crew parking that blocked a neighbor's access _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMaVlpYnRnRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgICLiYibtgE%7C%7C?hl=en) — “1★ You can rely on VIP Landscaping to park on the other side of the street in front of someone else’s house, causing them a massive parking …”
- A 2024 review responded to a named customer's complaint about a bottle cap left on the property in a notably dismissive tone _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMdHFfTlJREAE!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDLtq_NRQ%7C%7C?hl=en) — “5★ Patti really needs to have a drink and relax and try  not take things so personally. The thought of a bottle cap remaining on the propert…”
- Specializes in Landscaping _(confidence: high)_
  - [Official Website](http://www.viplandscapes.com) — “VIP Landscaping is a Worcester residential and commercial landscaping company offering maintenance, landscape installation, hardscaping, exc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKa2VVMUNlRmhmTVZWMlRtSm1SbEJQTWs4d2VIYxAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CAIQACodChtycF9oOjJkeU1CeFhfMVV2TmJmRlBPMk8weHc%7C%7C?hl=en) — “5★ The VIP team always does a great job on my lawn. They are professional, responsive and do an excellent job on my yard. I highly recommend…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURMbXM2Y21RRRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgIDLms6cmQE%7C%7C?hl=en) — “5★ Just hired VIP Landscaping to spread and roll regrinds at my house and they did a phenomenal job! They showed up on time on the day sched…”
- Also offers Demolition & Excavation _(confidence: low)_
  - [Official Website](http://www.viplandscapes.com) — “VIP Landscaping is a Worcester residential and commercial landscaping company offering maintenance, landscape installation, hardscaping, exc…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwN2FuQTV3RRAB!2m1!1s0x0:0xe78c473a3415a377!3m1!1s2@1:CIHM0ogKEICAgICp7anA5wE%7C%7C?hl=en) — “5★ Getting ready to order stones for around the pool soon, had such a fantastic experience last time with mortar sand for above ground pool,…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=VIP%20Landscaping&query_place_id=ChIJC5ljqvkG5IkRd6MVNDpHjOc): 4.1★ from 43 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=VIP%20Landscaping&query_place_id=ChIJC5ljqvkG5IkRd6MVNDpHjOc): Listed on this source
- [Yelp](https://www.yelp.com/biz/vip-landscaping-services-worcester): Listed on this source
- [Official Website](http://www.viplandscapes.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Clem Tyler · 2026-05-06**: I was referred to VIP By another person who could not say enough about the men that blew the bark mulch on his hill, I stopped by & instantly knew I needed the bark mulch blowing service from VIP!!
Best thing ever !! They were here & finished up a perfect job paying attention to all details & my per…
- **5/5 · Google Reviews · John Doyle · 2026-04-17**: The VIP team always does a great job on my lawn. They are professional, responsive and do an excellent job on my yard. I highly recommend them!
- **5/5 · Google Reviews · Paul LeStrange · 2026-04-17**: VIP is a very good and professional landscaping company!
- **5/5 · Google Reviews · SJ Allen · 2026-04-17**: VIP is reliable and responsive. They listen to what you are looking for and deliver.
- **5/5 · Google Reviews · Faith Canario · 2026-04-17**: VIP landscaping did our spring clean up and more! They are professional,  friendly and efficient and I am so happy with the results, I can't wait to enjoy my yard this summer! Strongly recommend!
- **5/5 · Google Reviews · Barbara Monroe · 2026-04-17**: V.I.P.  Always does a magnificent job.  The crews are always polite and communicative and make sure that the homeowners are aware of what will be done.  We cannot recommend them enough!
- **5/5 · Google Reviews · Janet Lyons · 2025-11-21**: I absolutely cannot say enough about VIP landscaping. Jeremy and his crew do amazing work, and do what they say they’re going to do. They have the equipment to get the job done, and they do the job well! The crew all has an excellent work ethic, and my yard has never looked so nice! I highly recomme…
- **5/5 · Google Reviews · Doug Barr · 2025-10-04**: Have nothing but great things to say about Jeremy and his crew at VIP! We just moved into a new house in Worcester (from Texas) and unfortunately the lawn in both the front and back of the house needed some help ASAP. Jeremy was able to quickly (within 3 days) get his crew to Harley rake and grade t…
- **1/5 · Google Reviews · Patti Brank · 2025-08-03**: This company has been servicing my HOA for a few years now, all I ever see is them blowing and riding on a lawn mower, that's their best effort in the summer.  Thanks to their plowing skills the plow took out my front yard bushes and turned it to dirt and broken branches in the summertime.  I asked …
- **1/5 · Google Reviews · Richard Johnson · 2025-07-16**: Incompetent operators that can't be bothered to clean off their equipment. Don't get behind them on the road. They're ready to pepper your car with rocks and gravel. Help keep bad drivers off the road, take your business elsewhere.

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Data freshness: last scanned 2026-08-24T13:37:14.539Z.
Cite as: VIP Landscaping — Tavlee (https://tavlee.com/contractor/vip-landscaping-worcester)
Source: https://tavlee.com/contractor/vip-landscaping-worcester