# W. Faia General Contractor **Trade:** Masonry · **Address:** 37 Buena Vista St, Swampscott, MA 01907, USA · **Phone:** (781) 595-3403 · **Website:** http://www.wfaiageneralcontractor.com/ · **Languages:** English **Rating: 3.5/5** (medium confidence) — from 6 reviews across 3 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read W. Faia General Contractor works out of Swampscott, and the handful of jobs described in its reviews run wider than the masonry name suggests — a full kitchen remodel, a wall demolition, a water-damaged basement repair, an attic insulation build-up done through Mass Save, and a foundation dug out under a section of a house that never had one. A 2023 local news photo caught owner Mike Faia's crew placing curbing along Humphrey Street in Swampscott. Across six Google reviews from 2022 to 2025 — Google shows it at 5.0 stars overall — the same names keep coming up (Bill, Rob, William), each described as responsive, on time, and upfront about pricing. The kitchen remodel reviewer said every detail was handled flawlessly and the project finished ahead of schedule, with a temporary kitchen set up during the work; the basement and foundation jobs are both described as clean, fairly priced, and fully resolved. The record is short — six reviews total — but consistent and specific rather than generic, with nothing negative in it. Worth confirming which of these trades (masonry, remodeling, or insulation) they're taking on for a given job, since the reviews span several. **Strengths:** - Kitchen remodel finished early — full layout redo with temporary kitchen provided - Consistent on-time work — wall demo, basement repair, foundation dig-out all praised - 5.0 stars on Google — six reviews, 2022 to 2025, no negative accounts ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A full kitchen remodel was completed ahead of schedule, with a temporary kitchen set up during the work _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMaXVMTkFREAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICLiuLNAQ%7C%7C?hl=en) — “5★ W. Faia contractors did our full kitchen remodel and it is fabulous. The entire layout was transformed, including the removal of the old…” - Reviewers describe clear communication, on-time arrival, and clean job sites across a wall demo, basement repair, and foundation dig-out _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnenVHNElBEAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgMDgzuG4IA%7C%7C?hl=en) — “5★ William and Robert did a fantastic job on our wall demo. William communicated clearly throughout the entire process with no surprises and…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0dExYbTRRRRAB!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgIDttLXm4QE%7C%7C?hl=en) — “5★ Great work. Reliable and polite. Very reasonable pricing and quick to respond to any communication. No mess very neat. Repaired water da…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGbVA2MHZRRRAB!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICFmP60vQE%7C%7C?hl=en) — “5★ Billy and Robert dug out and created a foundation underneath an area of the house that didn't have one, which was allowing animals to get…” - Google shows 5.0 stars from 6 reviews spanning 2022 to 2025, all positive _(confidence: high)_ - [Google](https://maps.google.com/?cid=12713929748206849659&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 6 ratings” - A 2023 local news photo showed owner Mike Faia's crew placing curbing along Humphrey Street in Swampscott _(confidence: medium)_ - [Local News](https://itemlive.com/2023/05/10/sidewalk-seating-cooking-in-swampscott/) — “itemlive.com — Orlando, left, and Kevin Chun, right, prepare space for W. Faia General Contractor owner Mike Faia to place the next piece of…” - Also offers Masonry _(confidence: medium)_ - [Local News](https://itemlive.com/2023/05/10/sidewalk-seating-cooking-in-swampscott/) — “itemlive.com — Orlando, left, and Kevin Chun, right, prepare space for W. Faia General Contractor owner Mike Faia to place the next piece of…” - Specializes in General Contractor / Remodeling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURnenVHNElBEAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgMDgzuG4IA%7C%7C?hl=en) — “5★ William and Robert did a fantastic job on our wall demo. William communicated clearly throughout the entire process with no surprises and…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMaXVMTkFREAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICLiuLNAQ%7C%7C?hl=en) — “5★ W. Faia contractors did our full kitchen remodel and it is fabulous. The entire layout was transformed, including the removal of the old…” - Also offers Kitchen Remodel _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNMaXVMTkFREAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICLiuLNAQ%7C%7C?hl=en) — “5★ W. Faia contractors did our full kitchen remodel and it is fabulous. The entire layout was transformed, including the removal of the old…” - Also offers Insulation & Weatherization _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCd3BlR0R3EAE!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICBwpeGDw%7C%7C?hl=en) — “5★ We hired W. Faia to do our attic build up in coordination with Mass save for insulation. They were prompt in their response, clear in the…” - Also offers Waterproofing / Foundation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR0dExYbTRRRRAB!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgIDttLXm4QE%7C%7C?hl=en) — “5★ Great work. Reliable and polite. Very reasonable pricing and quick to respond to any communication. No mess very neat. Repaired water da…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGbVA2MHZRRRAB!2m1!1s0x0:0xb070f3bea5240e7b!3m1!1s2@1:CIHM0ogKEICAgICFmP60vQE%7C%7C?hl=en) — “5★ Billy and Robert dug out and created a foundation underneath an area of the house that didn't have one, which was allowing animals to get…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=W.%20Faia%20General%20Contractor&query_place_id=ChIJyXoIuBFt44kRew4kpb7zcLA): 5.0★ from 6 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=W.%20Faia%20General%20Contractor&query_place_id=ChIJyXoIuBFt44kRew4kpb7zcLA): Listed on this source - [Exa](https://www.bestprosintown.com/ma/swampscott/w-faia-general-contractor-/): 9 web mentions across the open web (each linked to its source) ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Orlando, left, and Kevin Chun, right, prepare space for W. Faia General Contractor owner Mike Faia to place the next piece of curbing along Humphrey Street in Swampscott.” — itemlive.com (2023-05-10) — https://itemlive.com/2023/05/10/sidewalk-seating-cooking-in-swampscott/ ## Recent reviews - **5/5 · Google Reviews · Becky Vulikh · 2025-02-24**: William and Robert did a fantastic job on our wall demo. William communicated clearly throughout the entire process with no surprises and I was extremely happy with the result. They started the job on a date we agreed on and were always on time. I would definitely use them again in the future and wo… - **5/5 · Google Reviews · Swati Kelkar · 2024-06-17**: W. Faia contractors did our full kitchen remodel and it is fabulous. The entire layout was transformed, including the removal of the old island, the installation of new appliances, cabinets, vents, and much more. Every detail was handled flawlessly and the project was completed ahead of schedule! … - **5/5 · Google Reviews · Debra Gansenberg · 2024-06-13**: This is an A+ team of young workmen! Responsive, professional, and meticulous. They arrived when scheduled, worked, cleaned up, left area neat, and delivered what was promised! Their attention to detail and work ethic is worth every cent! Highly recommended! - **5/5 · Google Reviews · susan aylouche · 2024-02-02**: Great work. Reliable and polite. Very reasonable pricing and quick to respond to any communication. No mess very neat. Repaired water damaged basement. Highly recommend. Thank you Bill and Rob - **5/5 · Google Reviews · Ryan H · 2023-10-27**: Billy and Robert dug out and created a foundation underneath an area of the house that didn't have one, which was allowing animals to get in. They were quick to communicate, reliable, fairly priced, did great work, and really cleaned up after finishing the job. I have so much more peace of mind now … - **5/5 · Google Reviews · Caitlin · 2022-12-20**: We hired W. Faia to do our attic build up in coordination with Mass save for insulation. They were prompt in their response, clear in their communication, did great work in a quick timeline and were very honest and fair with their pricing! Would definitely recommend and look forward to working with … --- Data freshness: last scanned 2026-07-05T14:22:08.032Z. Cite as: W. Faia General Contractor — Tavlee (https://tavlee.com/contractor/w-faia-general-contractor-swampscott) Source: https://tavlee.com/contractor/w-faia-general-contractor-swampscott