# Waldman Plumbing & Heating

**Trade:** Plumbing · **Address:** 12 Essex St, Lynn, MA 01902, USA · **Phone:** (781) 780-3184 · **Website:** https://www.waldmanplumbing.com/plumbing-services/ · **Languages:** English

**Rating: 4.6/5** (high confidence) — from 328 reviews across 6 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 31 reviews, 0 negative.

## The honest read

Waldman Plumbing & Heating is a Lynn institution with a scale few local plumbers match: 4.8 stars across 482 Google ratings and 328 reviews on file dating back to 2021, with 31 more landing in just the past six months and zero negative among them. Its Massachusetts plumber license is active, and the Better Business Bureau gives it an A+, accredited rating.

What comes through across dozens of detailed accounts is a big roster of named technicians customers keep asking for by name — Corey, Dan, Peter, Tim, Kyle, Josh and others — each one credited with the same things: explaining the problem clearly, working cleanly, and following through. Emergency response gets singled out often: a 2026 reviewer described a plumber arriving within half an hour, another said Waldman came the same day after two weeks of other companies not responding to a broken boiler, and a 2024 reviewer recounted the crew showing up the day before Christmas Eve to install a thermostatic valve for a newborn's room. On the technical side, jobs described range from swapping a 13-year-old, leak-prone water heater for a commercial replacement with a same-morning install, to a soil pipe that broke unexpectedly in a second-floor bathroom and was diagnosed and replaced the same visit.

The one recurring theme worth knowing about is billing on diagnostic or quote visits. Across three separate reviews spanning 2022 to 2026, customers described paying a service fee — $85 in one case, $245 in another — for a visit or quote that either never materialized or led to what felt like a steep follow-up price (one reviewer was quoted $2,400 to replace a hot water tank not covered by warranty, on top of the diagnostic charge). These are a small minority against hundreds of positive accounts, but the pattern repeats often enough to be worth asking about directly: get the diagnostic fee and how it applies to any future work confirmed before the visit.

With this much volume and this much consistency — office staff getting individual praise for scheduling and communication, and technicians remembered and requested by name job after job — Waldman is a well-established option for plumbing and heating work in the Lynn area; just nail down the fee structure up front.

**Strengths:**
- Emergency response — same-day fixes for boilers and water heaters
- Clear technician explanations — praised across hundreds of reviews
- Deep review history — 4.8★ across 482 Google ratings

**Concerns:**
- Diagnostic fee complaints — repeat reports of paying without full resolution

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts plumber license verified active _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3567-PL-C verified active”
- Better Business Bureau accredited with an A+ rating _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/plumber/waldman-plumbing-heating-inc-0021-16914) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/plumber/waldman-plumbing-heating-inc-0021-16914) — “Better Business Bureau: accredited / certified / member”
- Multiple reviewers describe same-day or emergency response, including for boiler and water heater failures _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OemNta3hjVU01Y20xbFduWnNSSE5aWWpSWVdXYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOmNzcmkxcUM5cm1lWnZsRHNZYjRYWWc%7C%7C?hl=en) — “5★ Emergency service within 1/2 hr. Very nice professional plumbers , Cory was exceptional will use them again”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sblRHVnJPRnBVTUVZMmJrWjBXR1l5VWxjMFozYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOmlnTGVrOFpUMEY2bkZ0WGYyUlc0Z3c%7C%7C?hl=en) — “5★ I had a great experience with Waldman Plumbing & Heating. I had been trying for almost two weeks to find someone to repair my boiler beca…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtc3I3MWNREAE!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CIHM0ogKEICAgICmsr71cQ%7C%7C?hl=en) — “5★ Waldman has serviced our home for many years and continued to impress with their latest work on our heating system. We welcomed a newborn…”
- Named technicians repeatedly praised for clearly explaining the problem and the work done _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toWU5GTk1WVFU1ZERWVldrTjVWRFU0VVdaeVVrRRAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOkhYNFNMVTU5dDVVWkN5VDU4UWZyUkE%7C%7C?hl=en) — “5★ Dan and Nick were great, on time, very professional and knowledgeable. I'm on the 3rd floor, no elevator, and a confined area to work in.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201alkwdHhUVzlJWldsemJsY3RaekJyU0c4NGFXYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOm5jY0txTW9IZWlzblctZzBrSG84aWc%7C%7C?hl=en) — “5★ Peter is a very competent and capable plumber who exudes calmness even in very difficult plumbing situations. Our soil pipe unexpectedly …”
- Three separate reviews from 2022 to 2026 describe paying a diagnostic or quote fee without receiving the promised follow-up work or feeling the resulting price was fair _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaU2VXcFhlRWRGVW5KUGJuVktaVXRXZDI4dFJIYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOlZSeWpXeEdFUnJPbnVKZUtWd28tRHc%7C%7C?hl=en) — “2★ It was OK.  Gentlemen seemed like he knew what he was doing.  Prompt.  Was supposed to come by to be sure I shut the water off to the wat…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiOUlmdTN3RRAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CIHM0ogKEICAgICb9Ifu3wE%7C%7C?hl=en) — “1★ I called Waldman plumbing for assistance with a leaking of a hot water valve. They came and the gentlemen were very kind and knowledgeabl…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1b3ZDNDhBRRAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CIHM0ogKEICAgIDuovC48AE%7C%7C?hl=en) — “2★ The plumber and his apprentice were awesome, friendly, and professional.  The problem is I paid $85 for a quote I haven't received yet. I…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201alkwdHhUVzlJWldsemJsY3RaekJyU0c4NGFXYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOm5jY0txTW9IZWlzblctZzBrSG84aWc%7C%7C?hl=en) — “5★ Peter is a very competent and capable plumber who exudes calmness even in very difficult plumbing situations. Our soil pipe unexpectedly …”
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 3567-PL-C verified active”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkRlIxbEZNRFZaVVZCb1UweGxNR1ZHWkhSNE1HYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOldFR1lFMDVZUVBoU0xlMGVGZHR4MGc%7C%7C?hl=en) — “5★ Pete did a great job servicing our gas boiler. He was friendly, knowledgeable, and took his time to ensure things were done correctly. He…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21JeE5HRk5aV3RxTVcxaE1YcGpaR05rV1daQk4yYxAB!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CAIQACodChtycF9oOmIxNGFNZWtqMW1hMXpjZGNkWWZBN2c%7C%7C?hl=en) — “5★ Peter came out, diagnosed the problem, called and picked up thr part, and got the blower fan on the boiler fixed within a few hours. Exce…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtc3I3MWNREAE!2m1!1s0x0:0xc71863fa4e468623!3m1!1s2@1:CIHM0ogKEICAgICmsr71cQ%7C%7C?hl=en) — “5★ Waldman has serviced our home for many years and continued to impress with their latest work on our heating system. We welcomed a newborn…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#3567-PL-C, plumber) — verified against the official MA state registry on 2026-07-01, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Waldman%20Plumbing%20%26%20Heating&query_place_id=ChIJU97N7rZs44kRI4ZGTvpjGMc): 4.8★ from 491 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Waldman%20Plumbing%20%26%20Heating&query_place_id=ChIJU97N7rZs44kRI4ZGTvpjGMc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/lynn/profile/plumber/waldman-plumbing-heating-inc-0021-16914): Listed on this source
- [Yelp](https://www.yelp.com/biz/waldman-plumbing-and-heating-lynn): Listed on this source
- [Official Website](https://www.waldmanplumbing.com): 100 yrs in business · Self-reported profile and service details
- [Exa](https://www.waldmanplumbing.com/heating-services/): 0 web mentions across the open web (each linked to its source)
- [Exa](https://reviews.birdeye.com/waldman-plumbing-heating-149537143009476): 8 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I’m quite happy with Waldman” — u/lobsterpasta in r/SalemMA (2024-07-02) — https://www.reddit.com/r/SalemMA/comments/1dt7mff/plumber_and_sewer_contractor_recommendations/lb7jx9b/

## Recent reviews

- **5/5 · Google Reviews · PATRICIA KNIGHT · 2026-06-24**: Excellent service.
Office polite.
Serviceman knowledgeable and efficient.
Thank you!
- **5/5 · Google Reviews · kevin couillard · 2026-06-19**: Dan and Nick were great, on time, very professional and knowledgeable. I'm on the 3rd floor, no elevator, and a confined area to work in. They went above and beyond to help with an issue I had. Would definitely use, and will recommend Waldman Plumbing and Heating. They also gave me a discount for pa…
- **5/5 · Google Reviews · Linda Tapia · 2026-06-05**: Excellent job by Pete and his assistant Nick. Work completed timely, cleaned up when finished and let me test the faucet when finished. This is the second job Pete has done for me and we will look for him or Tim when we need them again.
- **5/5 · Google Reviews · Donna Downs · 2026-06-03**: We thought Peter was great. The explanation of what was wrong and what was done was so appreciated. He was very thorough and the job was done in a timely manner.
- **5/5 · Google Reviews · Steven Bee · 2026-06-02**: Recommend highly. Tim came out, diagnosed problem right away and back next day with parts. Very knowledgeable about the system. Quick and efficient. Price around what I suspected, so didn’t feel like I was being robbed. Plan on having back in the spring for service.
- **5/5 · Google Reviews · Charline Pierce · 2026-06-01**: I was very pleased with Tim, the plumber from Waldman Plumbing and Heating.  He was very pleasant and professional.  He.explained thoroughly what the problem was and  that he would be taking care of notifying the proper people to take care of the plumbing problem.  I previously have used Waldman and…
- **5/5 · Google Reviews · Joel Isaksen · 2026-05-29**: The service and team were knowledgeable and professional. The service was quick and they cleaned everything up.
- **5/5 · Google Reviews · Steve Mangano · 2026-05-26**: as usual an excellent job
- **5/5 · Google Reviews · Greg Ierardi · 2026-05-22**: Outdoor frost free sill cock installed, Dan and his co worker were professional and prompt. The quality of work was excellent.
- **5/5 · Google Reviews · Herbert Leventhal · 2026-05-14**: Corey analyzed the current situation, water leaking from the bottom of the 13 year old 75 gallon hot water heater. He pumped out the water in the tank saving my spouse and I a great deal of work. The order for a new AO Smith Commercial water heater was taken and the next morning Dan and his team ins…

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Data freshness: last scanned 2026-07-01T21:01:01.830Z.
Cite as: Waldman Plumbing & Heating — Tavlee (https://tavlee.com/contractor/waldman-plumbing-and-heating-lynn)
Source: https://tavlee.com/contractor/waldman-plumbing-and-heating-lynn