# Wall Septic Services

**Trade:** Demolition & Excavation · **Address:** Harwich Port, MA 02646 · **Phone:** (508) 432-4908 · **Website:** http://www.wallsepticservice.com/ · **Languages:** English

**Rating: 3.7/5** (medium confidence) — from 9 reviews across 4 sources.
78% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Wall Septic Services (also listed with BBB as Wall Septic Service) is a family-owned septic and drain-clearing contractor based in Harwich Port, run under owner Jeffery Wall. The company's own site describes it as serving Cape Cod and Central Massachusetts since 1943, offering septic and cesspool pumping, drain clearing, septic system component repair, sewage pump installation, and Title V inspections — though BBB's business record lists a start date of January 1989 and 37 years in business, a notable gap from the site's founding claim worth asking about directly.

Customers who have hired Wall consistently describe thorough, hands-on pumping and cleaning work. A 2024 review from a Dennis Port rental property noted the crew didn't just pump the tank but fully cleaned and rinsed it down to the concrete bottom, and a 2023 review described the owner arriving to rescue a rental property after renters ignored a system alarm, methodically restoring it to working order. Several reviewers are long-tenured customers — one reports using the company for over 20 years, another cites a repeat visit and fair pricing.

Not every account is positive. A 2022 review describes the business diagnosing a tank problem during a routine pump-out, promising a follow-up repair, and then never returning — the customer, whose family had used Wall for years, switched companies after months without a callback. A separate 2022 review alleges the owner overcharged the reviewer's elderly parents, saying three other septic companies confirmed the pricing was excessive once told what was done. Both are single-source, work-specific complaints worth raising directly before booking, particularly around follow-up commitments and price transparency.

Wall is not BBB accredited and carries no BBB rating, and Google shows a 4.4★ average from 13 ratings. This looks like a solid choice for straightforward pumping, cleaning, and Title V inspection work backed by a long local track record, though anyone needing a diagnosed repair should get a clear commitment on the return visit and confirm pricing up front given the two specific complaints on record.

**Strengths:**
- Thorough tank pumping — reviewers describe full cleaning down to the tank bottom
- Long customer tenure — one reviewer reports using them for over 20 years
- Emergency response — praised for arriving after a septic alarm was ignored
- Family-owned operation — self-reported as family owned and operated

**Concerns:**
- Missed follow-up repair — a 2022 review reports a promised return visit never happened
- Pricing dispute — a 2022 review alleges overcharging, said to be confirmed by other firms

**Where sources disagree:**
- Website states service since 1943 (83 years); BBB's Business Profile lists 'Business Started: 1/1/1989' and 'Years in Business: 37' — a 46-year gap between the site's founding claim and BBB's recorded start date.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Self-reports as a family-owned and operated business. _(confidence: high)_
  - [Official Website](http://www.wallsepticservice.com) — “Company history (self-reported): Family owned and operated, providing service on Cape Cod and Central Massachusetts since 1943.”
  - [Official Website](http://www.wallsepticservice.com) — “Ownership (self-reported): Family owned and operated”
- Website states it has served Cape Cod and Central Massachusetts since 1943, but BBB's business record lists a start date of 1/1/1989 and 37 years in business — a 46-year discrepancy from the site's founding claim. _(confidence: low)_
  - [Official Website](http://www.wallsepticservice.com) — “A family-owned septic and drain-clearing contractor serving Cape Cod and Central Massachusetts since 1943, offering septic/cesspool pumping,…”
  - [Official Website](http://www.wallsepticservice.com) — “Self-reported 83 years in business”
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich-port/profile/septic-tank-cleaning/wall-septic-service-0021-56755) — “BBB profile for Wall Septic Service (Mr. Jeffery Wall, sole proprietorship) at PO Box 771, Harwich Port MA 02646 — not BBB accredited, no ra…”
- BBB lists the business as a sole proprietorship under Mr. Jeffery Wall, not BBB accredited, with no BBB rating published. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich-port/profile/septic-tank-cleaning/wall-septic-service-0021-56755) — “BBB profile for Wall Septic Service (Mr. Jeffery Wall, sole proprietorship) at PO Box 771, Harwich Port MA 02646 — not BBB accredited, no ra…”
- Google shows a 4.4★ average from 13 ratings. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Wall%20Septic%20Services&query_place_id=ChIJq6qqqj8--4kRsyz1iJtNuaQ) — “Google: 4.4★ from 13 ratings”
- Google reviewers from 2021 to 2026 repeatedly praise thorough septic tank pumping, cleaning, and repair work, including a full pump-and-rinse of a Dennis Port rental tank (2024) and rescuing a rental property after a system alarm was ignored (2023). _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WUFMxUldZV3gyWWs5UVpVTmpTa3QxTm5NMGRrRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CAIQACodChtycF9oOmVPS1RWYWx2Yk9QZUNjSkt1NnM0dkE%7C%7C?hl=en) — “5★ Best guy out there gets to your property when you need him there!!!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xBdFZGVnJVWFpyVEdWSFJVRmFNMVoyYmtSQlgxRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CAIQACodChtycF9oOlAtVFVrUXZrTGVHRUFaM1Z2bkRBX1E%7C%7C?hl=en) — “5★ Service on our septic pump was quick, thorough, and professional at a reasonable price. This was our second time using Wall.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURubG9xaVdBEAE!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgIDnloqiWA%7C%7C?hl=en) — “5★ From communication, to the how he carries out the job, to the way he keeps his equipment - professionalism and service - A+++.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyaDZqUWZREAE!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgICrh6jQfQ%7C%7C?hl=en) — “5★ Serviced our busy rental property in Dennis Port. Not only did they pump, they also took the time to fully clean and rinse the tank right…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwMkpubk9nEAE!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgIDp2JnnOg%7C%7C?hl=en) — “5★ After having renters who ignored a system trouble alarm, we were fortunate Jeff came to our rescue.  Extremely knowledgeable and methodic…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHOXRDRS1BRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgICG9tCE-AE%7C%7C?hl=en) — “5★ Excellent, honest and thorough septic services. Jeff is the best!”
- Multiple reviewers describe long-standing customer relationships, including one who reports using the business for over 20 years. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xBdFZGVnJVWFpyVEdWSFJVRmFNMVoyYmtSQlgxRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CAIQACodChtycF9oOlAtVFVrUXZrTGVHRUFaM1Z2bkRBX1E%7C%7C?hl=en) — “5★ Service on our septic pump was quick, thorough, and professional at a reasonable price. This was our second time using Wall.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUNsbzZZNRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgIClo6Y5%7C%7C?hl=en) — “5★ Great service. Used for over  20 years!”
- A 2022 review reports the business diagnosed a tank problem during a pump-out, promised a return repair visit, and never came back, ending a 20-plus-year customer relationship. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCcGVUcEJnEAE!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgICBpeTpBg%7C%7C?hl=en) — “1★ I have used Wall every 3 years to pump my septic. He came in October and told me I had a D tank problem and he will be back to handle. Ne…”
- A separate 2022 review alleges the owner overcharged the reviewer's elderly parents, stating three other septic companies confirmed the pricing was excessive. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMyMjVua2hBRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgIC225nkhAE%7C%7C?hl=en) — “1★ I suspected he overcharged my unsuspecting elderly parents and after I called 3 well known companies and explained to them the situation …”
- Self-reports offering Title V septic system inspections and certifications. _(confidence: medium)_
  - [Official Website](http://www.wallsepticservice.com) — “Stated certification/affiliation: Title V Inspections and Certifications”
- Specializes in Demolition & Excavation _(confidence: high)_
  - [Official Website](http://www.wallsepticservice.com) — “A family-owned septic and drain-clearing contractor serving Cape Cod and Central Massachusetts since 1943, offering septic/cesspool pumping,…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/harwich-port/profile/septic-tank-cleaning/wall-septic-service-0021-56755) — “Services offered (Better Business Bureau): Septic Tank Cleaning”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WUFMxUldZV3gyWWs5UVpVTmpTa3QxTm5NMGRrRRAB!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CAIQACodChtycF9oOmVPS1RWYWx2Yk9QZUNjSkt1NnM0dkE%7C%7C?hl=en) — “5★ Best guy out there gets to your property when you need him there!!!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyaDZqUWZREAE!2m1!1s0x0:0xa4b94d9b88f52cb3!3m1!1s2@1:CIHM0ogKEICAgICrh6jQfQ%7C%7C?hl=en) — “5★ Serviced our busy rental property in Dennis Port. Not only did they pump, they also took the time to fully clean and rinse the tank right…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://madpl.mylicense.com/Verification/

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Wall%20Septic%20Services&query_place_id=ChIJbxbZIf4_-4kRmbAV2VVwCVE): 5.0★ from 2 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=Wall%20Septic%20Services&query_place_id=ChIJbxbZIf4_-4kRmbAV2VVwCVE): 4.4★ from 13 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Wall%20Septic%20Services&query_place_id=ChIJbxbZIf4_-4kRmbAV2VVwCVE): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/harwich-port/profile/septic-tank-cleaning/wall-septic-service-0021-56755): Listed on this source
- [Official Website](http://www.wallsepticservice.com): 83 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Alan Sampson · 2026-06-29**: Best guy out there gets to your property when you need him there!!!
- **5/5 · Google Reviews · Charissa Bertocci-Reid · 2026-03-19**: Service on our septic pump was quick, thorough, and professional at a reasonable price. This was our second time using Wall.
- **5/5 · Google Reviews · Tracy Lamperti · 2024-10-05**: From communication, to the how he carries out the job, to the way he keeps his equipment - professionalism and service - A+++.
- **5/5 · Google Reviews · Jack Turney · 2024-07-11**: Serviced our busy rental property in Dennis Port. Not only did they pump, they also took the time to fully clean and rinse the tank right down to the concrete bottom. Very thorough and professional.
- **5/5 · Google Reviews · Bob Marotta · 2023-11-25**: Great service. Used for over  20 years!
- **5/5 · Google Reviews · matt menzel · 2023-08-15**: After having renters who ignored a system trouble alarm, we were fortunate Jeff came to our rescue.  Extremely knowledgeable and methodically gets your system back to peak performance.
- **1/5 · Google Reviews · Deborah hoothay · 2022-12-30**: I have used Wall every 3 years to pump my septic. He came in October and told me I had a D tank problem and he will be back to handle. Never came back and left us hanging. It is now Dec and I have to start now with a new company. Very disappointing how is he presently handing his business. I will no…
- **1/5 · Google Reviews · Trish Perkins · 2022-04-28**: I suspected he overcharged my unsuspecting elderly parents and after I called 3 well known companies and explained to them the situation and what was done I was told by all 3 places that his charges were indeed excessive.
- **5/5 · Google Reviews · Jonathan Mayo · 2021-10-29**: Excellent, honest and thorough septic services. Jeff is the best!

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Data freshness: last scanned 2026-08-22T08:08:54.882Z.
Cite as: Wall Septic Services — Tavlee (https://tavlee.com/contractor/wall-septic-services-ma-02646)
Source: https://tavlee.com/contractor/wall-septic-services-ma-02646