# Watch City Kitchens, LLC

**Trade:** Kitchen Remodel · **Address:** 216R Newton St Ste 2A, Waltham, MA 02453, USA · **Phone:** (781) 893-3234 · **Website:** https://www.watchcitykitchens.com/?utm_source=gbp · **Languages:** English

**Rating: 4.1/5** (medium confidence) — from 17 reviews across 6 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
94% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative.

## The honest read

Watch City Kitchens is the remodeling arm of a LeBlanc family building business that the company says has worked Waltham and the surrounding towns for more than 80 years — the same family runs Thomas LeBlanc & Sons Electricians and LeBlanc Contracting alongside it. The kitchen-and-bath shop pairs design, cabinetry, and installation, working in conjunction with LeBlanc Contracting on larger jobs, and its stated service area covers Waltham, Newton, and Belmont.

The written record backs up the scale that history implies. On Google, 30 ratings average 4.9 stars; on Houzz, 21 ratings average a perfect 5.0 across 43 published projects, with four Houzz Awards, five badges, and a credit for appearing on HGTV's House Hunters Renovation and Bang for Your Buck. The Better Business Bureau lists the company — also known as Thomas LeBlanc & Sons, LLP and LeBlanc Contracting — as accredited with an A+ grade.

Customers keep naming the same people: Tom LeBlanc, Anna, Eric, Eddie, Seth, Damaris. In a 2023 review, one homeowner described Watch City and LeBlanc Contracting gutting an entire first floor — kitchen, bathroom, family room, living room, and office — of a 100-year-old house down to the studs, crediting Anna's design input and Eric's project management with keeping the job on track. Two 2021 reviews describe full kitchen-and-bath remodels finishing on time and on budget, one in Newton during the pandemic and another that included tearing down a wall. More recent reviews, into 2026, describe similar work: full kitchen remodels with steady updates, clean job sites with daily cleanup, and one from a real estate company that hired Watch City to redo a kitchen for a newly designed office.

Not every account is glowing. In a 2024 review, a homeowner called the staff unhelpful and rude for insisting on a scheduled appointment rather than letting them casually view cabinets — a front-of-house friction point rather than a complaint about finished construction work.

For a full kitchen or bathroom remodel — especially a larger, multi-room gut renovation — Watch City Kitchens has the track record and trade family behind it to handle scope most single-crew outfits wouldn't take on; just plan to schedule a proper showroom visit rather than dropping in.

**Strengths:**
- Multi-room renovations — gutted and rebuilt a full first floor to the studs
- On-time, on-budget work — kitchen and bath remodels finished on schedule
- Strong platform ratings — 4.9★ on Google, 5.0★ on Houzz across dozens of reviews
- Consistent project leads — Anna and Eric repeatedly praised by name

**Concerns:**
- Showroom scheduling — one customer called staff rude about appointment-only cabinet viewing

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Watch City Kitchens is BBB accredited with an A+ rating _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/waltham/profile/home-improvement/watch-city-kitchens-0021-115094) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/waltham/profile/home-improvement/watch-city-kitchens-0021-115094) — “Better Business Bureau: accredited / certified / member”
- The company says the LeBlanc family has served Waltham and nearby communities for over 80 years through affiliated companies including Thomas LeBlanc & Sons Electricians and LeBlanc Contracting _(confidence: medium)_
  - [Official Website](https://www.watchcitykitchens.com) — “Company history (self-reported): The LeBlanc family has been serving Waltham and surrounding communities for over 80 years through affiliate…”
- Houzz shows a 5.0-star average across 21 reviews and 43 published projects, with four Houzz Awards and five badges _(confidence: high)_
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284) — “Houzz: 5.0★ from 21 ratings”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284) — “Listed certification: Houzz Awards (4)”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284) — “Listed certification: Houzz Badges (5)”
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284) — “Houzz profile shows WatchCity Kitchens LLC with a perfect 5.0-star average across 21 reviews, 43 published projects, and several Houzz award…”
- Houzz lists the company as having appeared on HGTV's House Hunters Renovation and Bang for Your Buck _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284) — “Listed certification: Seen on HGTV's House Hunters Renovation and Bang for Your Buck”
- A 2023 review described Watch City and LeBlanc Contracting gutting an entire first floor of a 100-year-old home down to the studs — kitchen, bathroom, family room, living room, and office _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsNHZYdDF3RRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDl4vXt1wE%7C%7C?hl=en) — “5★ Watch City Kitchens and LeBlanc Contracting had the task of completely remodeling our entire first floor. The Kitchen, bathroom, family r…”
- Two 2021 reviews described full kitchen-and-bath remodels completed within the promised timeframe and budget _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhNHRfZEhBEAE!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDa4t_dHA%7C%7C?hl=en) — “5★ Watch City and LeBlanc Contracting did a complete kitchen and bath remodel on our house in Newton. Everyone had warned that the project w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhOF9YM0xnEAE!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgICa8_X3Lg%7C%7C?hl=en) — “5★ We worked with Anna, Seth and Tom on completely renovating our kitchen which included tearing down a wall and other extensive changes. Th…”
- A 2024 review described staff as unhelpful and rude for insisting on a scheduled appointment rather than allowing a casual cabinet viewing _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuMllmaHpRRRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDn2YfhzQE%7C%7C?hl=en) — “1★ The staff was unhelpful and rude, insisting on appointments despite our clear request to simply view the cabinets.”
- Full kitchen and bathroom remodeling, including whole-room gut renovations _(confidence: high)_
  - [Official Website](https://www.watchcitykitchens.com) — “A Waltham, MA-based full-service kitchen and bathroom remodeling company offering design, cabinetry, and installation, operating in conjunct…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsNHZYdDF3RRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDl4vXt1wE%7C%7C?hl=en) — “5★ Watch City Kitchens and LeBlanc Contracting had the task of completely remodeling our entire first floor. The Kitchen, bathroom, family r…”
- Specializes in Kitchen Remodel _(confidence: high)_
  - [Official Website](https://www.watchcitykitchens.com) — “A Waltham, MA-based full-service kitchen and bathroom remodeling company offering design, cabinetry, and installation, operating in conjunct…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21vMGNVRndTMFZuVFVOVmFXMUNZeTFJYXpaSGRYYxAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOmo0cUFwS0VnTUNVaW1CYy1IazZHdXc%7C%7C?hl=en) — “5★ The best custom kitchen remodeler in the greater Boston area. Highly recommend!! Tom and his crew are fantastic. They not only produce gr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25seVRHWjFWSE5zY0hwaVdFUnJXSE0yUnpWVVIzYxAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOnlyTGZ1VHNscHpiWERrWHM2RzVUR3c%7C%7C?hl=en) — “5★ My company, Loop Real Estate had a great experience working with Watch City Kitchens on my kitchen renovation. They made everything easy …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twbWJXSnlRVlJhWkRoWlYwdEhWM04xTlY4dFIzYxAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOkpmbWJyQVRaZDhZV0tHV3N1NV8tR3c%7C%7C?hl=en) — “5★ Watch City Kitchens recently redesigned and flipped my home kitchen. I was deeply impressed with their service, quality, and most importa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WaVJuaDVhM2MzVDBaMWRVVlhUV1ZVTUdVeVRVRRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOmViRnh5a3c3T0Z1dUVXTWVUMGUyTUE%7C%7C?hl=en) — “5★ We recently had our kitchen remodeled by Watch City Kitchens, and we couldn’t be happier with the results! From start to finish, the enti…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSYWRsQmZkR1pUVXpKNGIwZGZNbXRtV1d0M05HYxAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOkRadlBfdGZTUzJ4b0dfMmtmWWt3NGc%7C%7C?hl=en) — “5★ We had a great experience!  They were very organized, professional and did a great job on our kitchen remodel.  Highly recommend!”
- Specializes in Bathroom Remodel _(confidence: high)_
  - [Official Website](https://www.watchcitykitchens.com) — “A Waltham, MA-based full-service kitchen and bathroom remodeling company offering design, cabinetry, and installation, operating in conjunct…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kVU9GZzFhRkl0VG1FdFMySjZOa3hUWTFCelRWRRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CAIQACodChtycF9oOndUOFg1aFItTmEtS2J6NkxTY1BzTVE%7C%7C?hl=en) — “5★ Remodeled two small full bathrooms with Watch City Kitchens. We are very happy with both the design and construction work. They took the …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURsNHZYdDF3RRAB!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDl4vXt1wE%7C%7C?hl=en) — “5★ Watch City Kitchens and LeBlanc Contracting had the task of completely remodeling our entire first floor. The Kitchen, bathroom, family r…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhNHRfZEhBEAE!2m1!1s0x0:0xd3fc4fd02e95c81f!3m1!1s2@1:CIHM0ogKEICAgIDa4t_dHA%7C%7C?hl=en) — “5★ Watch City and LeBlanc Contracting did a complete kitchen and bath remodel on our house in Newton. Everyone had warned that the project w…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Watch%20City%20Kitchens%2C%20LLC&query_place_id=ChIJw_dn4dqC44kRH8iVLtBP_NM): 4.9★ from 30 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Watch%20City%20Kitchens%2C%20LLC&query_place_id=ChIJw_dn4dqC44kRH8iVLtBP_NM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/waltham/profile/home-improvement/watch-city-kitchens-0021-115094): Listed on this source
- [Official Website](https://www.watchcitykitchens.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/watchcity-kitchens-llc-pfvwus-pf~1199726284): 5.0★ from 21 ratings
- [Exa](https://www.guildquality.com/profile/watch-city-kitchens-llc): 6 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Johnny Falcone · 2026-05-10**: The best custom kitchen remodeler in the greater Boston area. Highly recommend!! Tom and his crew are fantastic. They not only produce great work, but their communication is second to none. If you are looking for a kitchen or bath renovation, this is the place to go.
- **5/5 · Google Reviews · Joyce Davis · 2026-04-22**: Remodeled two small full bathrooms with Watch City Kitchens. We are very happy with both the design and construction work. They took the time to understand and address our needs for the two rooms. We would definitely use them again.
- **5/5 · Google Reviews · paul Meade · 2026-04-01**: Watch City Kitchens are amazing to work with. The staff is incredible; they walk you through the entire process and are always there for you once the job is completed. The quality of their products is top notch, and I would highly recommend them for any kitchen or bathroom renovation. Sincerely, Pau…
- **5/5 · Google Reviews · carol mcgonagle · 2026-03-18**: My company, Loop Real Estate had a great experience working with Watch City Kitchens on my kitchen renovation. They made everything easy from start to finish. Eric and Eddie did a great job installing and managing the project, and they kept us updated on when everything was happening. They were very…
- **5/5 · Google Reviews · Kerri Johnson · 2026-03-14**: Watch City Kitchens recently redesigned and flipped my home kitchen. I was deeply impressed with their service, quality, and most importantly, quick delivery. Everyone I worked with was talented, easy to communicate with, and bright. We love our new kitchen! I’d recommend Watch City to any friend or…
- **5/5 · Google Reviews · Emily Medeiros · 2026-03-13**: I had a great experience working with Watch City Kitchens. I love their quality of work and the attention to detail. The team is very nice, professional, and easy to work with. I would highly recommend them.”
- **5/5 · Google Reviews · Raffe Karaguezian · 2026-02-25**: I’ve had Watch City Kitchen’s do multiple jobs for me and couldn’t be more happier with the work they provided! Would 100% recommend them for your kitchen and bathroom remodel/update needs.
- **5/5 · Google Reviews · Allison Hart · 2026-02-24**: We recently had our kitchen remodeled by Watch City Kitchens, and we couldn’t be happier with the results! From start to finish, the entire experience was smooth and professional.
The staff was absolutely great, friendly, knowledgeable, and always willing to answer our questions.
The whole team demo…
- **5/5 · Google Reviews · Donna Savage · 2025-09-30**: We had a great experience!  They were very organized, professional and did a great job on our kitchen remodel.  Highly recommend!
- **5/5 · Google Reviews · Kim Harris · 2025-04-13**: We have been planning our kitchen, sun room, mudroom and bathroom renovation since July 2024.  We did not want to start until Spring of 2025 and Watch City accommodated our request.  We just finalized our design and Anna, Tom and Damaris have been great to work with.  Looking forward to seeing the e…

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Data freshness: last scanned 2026-07-03T04:42:02.969Z.
Cite as: Watch City Kitchens, LLC — Tavlee (https://tavlee.com/contractor/watch-city-kitchens-llc-waltham)
Source: https://tavlee.com/contractor/watch-city-kitchens-llc-waltham