# Western Electric Services

**Trade:** Electrical · **Address:** 13 Steeple St Ste 202-76, Mashpee, MA 02649 · **Phone:** (774) 810-8720 · **Website:** https://www.callwesternelectricservices.com/ · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 8 reviews across 2 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Western Electric Services is a small electrical contracting operation based in Mashpee, MA, serving Cape Cod homeowners. Reviewers refer to the person doing the work interchangeably as Anthony and Tony, and one reviewer describes him working alongside his son on a job.

A run of reviews from 2024 describe a consistently positive experience: homeowners praised prompt, same-day response when a problem came up and troubleshooting that resolved it quickly, along with clear communication throughout the job. Other reviewers from that period called the work clean, professional and reasonably priced, said they would use the company again, and described specific completed work, including installing a surge protector at an electrical panel to protect appliances.

More recently, in a November 2025 review, a homeowner described a different experience: after finding Tony and his son pleasant, soft-spoken and reasonably priced, the reviewer said the crew failed to show up on multiple scheduled visits, left a job partially finished, and did not respond to requests to return payment for the uncompleted work.

Before booking, it is worth confirming scheduling commitments in writing and getting a clear completion timeline up front, since the most recent review on file describes exactly the kind of follow-through gap that would matter most on a real job. Homeowners who value the direct, responsive service described in the earlier reviews should weigh that against the more recent account of a job left unfinished.

**Strengths:**
- Rapid response — reviewers cite same-day callbacks and next-day arrivals
- Clear communication — reviewers say they were kept informed throughout the job
- Reasonable pricing — cited as fair even in the one negative review
- Clean, respectful work — reviewers note tidy job sites and care for the home

**Concerns:**
- Incomplete work reported — a November 2025 review described the job left partially done
- Refund unresponsiveness — no response to requests to return payment for unfinished work
- Scheduling reliability — that reviewer described being stood up for multiple visits

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Homeowners refer to the person doing the work as Anthony (also Tony), who worked with his son on at least one job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rekxXWjFORkE1U0MxTE0wcE5YMnh6V1hsNFdVRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CAIQACodChtycF9oOnkzLWZ1NFA5SC1LM0pNX2xzWXl4WUE%7C%7C?hl=en) — “2★ I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to hav…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNFp6V2VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICX4ZzWeg%7C%7C?hl=en) — “5★ I was ecstatic when I called Western Electric Service & Tony called me back & said he was able to help that day!  When he arrived Tony tr…”
- Multiple reviewers describe rapid, same-day or next-day response to service calls _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNFp6V2VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICX4ZzWeg%7C%7C?hl=en) — “5★ I was ecstatic when I called Western Electric Service & Tony called me back & said he was able to help that day!  When he arrived Tony tr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEaWY3cmFREAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICDif7raQ%7C%7C?hl=en) — “5★ We highly recommend Western Electric Services! Our call was answered promptly and they were at our home within 24 hours to address our el…”
- Reviewers consistently praise clear communication and being kept informed during the job _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNFp6V2VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICX4ZzWeg%7C%7C?hl=en) — “5★ I was ecstatic when I called Western Electric Service & Tony called me back & said he was able to help that day!  When he arrived Tony tr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEaWY3cmFREAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICDif7raQ%7C%7C?hl=en) — “5★ We highly recommend Western Electric Services! Our call was answered promptly and they were at our home within 24 hours to address our el…”
- Reviewers, including the one negative review, describe pricing as fair and reasonable _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rekxXWjFORkE1U0MxTE0wcE5YMnh6V1hsNFdVRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CAIQACodChtycF9oOnkzLWZ1NFA5SC1LM0pNX2xzWXl4WUE%7C%7C?hl=en) — “2★ I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to hav…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNENlpLd0VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICD6ZKwEg%7C%7C?hl=en) — “5★ Great Work at a great price! Showed up when they said they would which is rare on the cape and left it cleaner than when they came. Would…”
- Installed a surge protector at a customer's electrical panel to protect appliances and a charging station _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEOGNleXFBRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICD8ceyqAE%7C%7C?hl=en) — “5★ Excellent work, timely, response, professional, and prompt. They also put in a surge protector at my electrical panel in order to protect…”
- A November 2025 review describes being stood up for multiple scheduled visits and a job left partially completed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rekxXWjFORkE1U0MxTE0wcE5YMnh6V1hsNFdVRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CAIQACodChtycF9oOnkzLWZ1NFA5SC1LM0pNX2xzWXl4WUE%7C%7C?hl=en) — “2★ I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to hav…”
- The same November 2025 reviewer reported no response to requests to return payment for the unfinished work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rekxXWjFORkE1U0MxTE0wcE5YMnh6V1hsNFdVRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CAIQACodChtycF9oOnkzLWZ1NFA5SC1LM0pNX2xzWXl4WUE%7C%7C?hl=en) — “2★ I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to hav…”
- Track record is thin (8 reviews across 2024–2025) with seven detailed, positive accounts and one substantive, recent complaint about incomplete work and unresponsiveness _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Western%20Electric%20Services&query_place_id=ChIJtRGmL0fT5IkRlCnflBsZhBA) — “Google: 4.7★ from 9 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25rekxXWjFORkE1U0MxTE0wcE5YMnh6V1hsNFdVRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CAIQACodChtycF9oOnkzLWZ1NFA5SC1LM0pNX2xzWXl4WUE%7C%7C?hl=en) — “2★ I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to hav…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYenFPa25nRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgIDXzqOkngE%7C%7C?hl=en) — “5★ Very happy with Anthony’s work. He is professional, on time, reliable and reasonable. Very respectful of my home, left his worksite clean…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNENlpLd0VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICD6ZKwEg%7C%7C?hl=en) — “5★ Great Work at a great price! Showed up when they said they would which is rare on the cape and left it cleaner than when they came. Would…”
- Specializes in Electrical _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Western%20Electric%20Services&query_place_id=ChIJtRGmL0fT5IkRlCnflBsZhBA) — “Google: 4.7★ from 9 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNYNFp6V2VnEAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICX4ZzWeg%7C%7C?hl=en) — “5★ I was ecstatic when I called Western Electric Service & Tony called me back & said he was able to help that day!  When he arrived Tony tr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEaWY3cmFREAE!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICDif7raQ%7C%7C?hl=en) — “5★ We highly recommend Western Electric Services! Our call was answered promptly and they were at our home within 24 hours to address our el…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEOGNleXFBRRAB!2m1!1s0x0:0x1084191b94df2994!3m1!1s2@1:CIHM0ogKEICAgICD8ceyqAE%7C%7C?hl=en) — “5★ Excellent work, timely, response, professional, and prompt. They also put in a surge protector at my electrical panel in order to protect…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Western%20Electric%20Services&query_place_id=ChIJtRGmL0fT5IkRlCnflBsZhBA): 4.7★ from 9 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Western%20Electric%20Services&query_place_id=ChIJtRGmL0fT5IkRlCnflBsZhBA): Listed on this source

## Recent reviews

- **2/5 · Google Reviews · Suzanne McQuaid · 2025-11-07**: I really didn’t want to have to leave a bad review here, and I’m torn on how many stars to give this, but unfortunately, I’m going to have to go with two for reasons I will go into. Tony and his son are very pleasant, soft-spoken and easy to work with. Their prices are very reasonable, and I got a g…
- **5/5 · Google Reviews · v r · 2025-02-25**: Anthony was very professional and on time. I appreciated his knowledge of the project. I will be using Western electric again. Thank you!
- **5/5 · Google Reviews · Sreela Ghoshroy · 2024-10-27**: Very happy with Anthony’s work. He is professional, on time, reliable and reasonable. Very respectful of my home, left his worksite clean. I will certainly contact him again for future projects. I am delighted to have found him on the cape.He certainly goes above and beyond and is very knowledgeable…
- **5/5 · Google Reviews · Susan Dawe · 2024-10-17**: I was ecstatic when I called Western Electric Service & Tony called me back & said he was able to help that day!  When he arrived Tony troubleshot our problem & set about fixing it. I can’t say enough about the level of communication & professionalism. Very satisfied-give them a call!
- **5/5 · Google Reviews · Nancy M · 2024-10-02**: Not only would I highly recommend Anthony for his workmanship, but also for his honesty and integrity. He is a wonderful man and runs a really incredible company based on his abilities, but also on his honesty and it’s very hard to find these days.
- **5/5 · Google Reviews · Andrew Westgate · 2024-03-30**: Great Work at a great price! Showed up when they said they would which is rare on the cape and left it cleaner than when they came. Would definitely use again absolutely would recommend!
- **5/5 · Google Reviews · Amy Brown · 2024-03-29**: We highly recommend Western Electric Services! Our call was answered promptly and they were at our home within 24 hours to address our electrical concerns. Anthony is very knowledgeable and was able to diagnose the problem quickly, while keeping us informed every step of the way. We are so pleased w…
- **5/5 · Google Reviews · Kim Willingham · 2024-03-29**: Excellent work, timely, response, professional, and prompt. They also put in a surge protector at my electrical panel in order to protect my appliances, and charging station.

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Data freshness: last scanned 2026-08-22T10:38:50.507Z.
Cite as: Western Electric Services — Tavlee (https://tavlee.com/contractor/western-electric-services-mashpee)
Source: https://tavlee.com/contractor/western-electric-services-mashpee