--- title: "Western Mass Chimney Service" description: "Stainless steel chimney liners feature in dated customer accounts of Western Mass Chimney Service in West Springfield. Google lists a 3-star average from s" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # Western Mass Chimney Service **Trade:** Chimney Services · **Address:** 58 Sikes Ave, West Springfield, MA 01089 · **Phone:** (413) 237-2110 · **Languages:** English **Rating: 2.5/5** (low confidence) — from 5 reviews across 4 sources. 60% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Stainless steel chimney liners feature in dated customer accounts of Western Mass Chimney Service in West Springfield. Google lists a 3-star average from six ratings. Its Massachusetts home improvement contractor registration, number 179225, is expired; the state registry names Robert Boido as the holder of record. In a January 2022 Google review, a customer said the worker installed a stainless steel liner, scheduled promptly and ordered the material quickly. The customer described a small hole cut at a bend in the chimney and patched afterward, a job finished in a short time and cleanup before the worker left. An October 2021 customer said the worker offered a stainless steel liner and cap for a fraction of a competitor's price. They described the liner installation, including a hole cut to free the stuck liner and patched afterward. In September 2016, another customer said Rob was willing to help with a chimney problem while they were trying to close on their home and was easy to contact. The older complaints are serious. A February 2015 reviewer alleged that the business kept their deposit and stopped communicating. In July 2015, a reviewer named Robert Boido and warned about house damage, unfinished work and taking customers' money. These are the reviewers' allegations. BBB lists chimney rebuilds, stainless steel liners, caps and masonry chimney cleaning as offered services. **Strengths:** - Liner installation — 2021 and 2022 customers described patched access holes - Quick scheduling — a January 2022 customer praised appointment and material arrangements - Competitive liner quote — an October 2021 customer described a lower competing offer **Concerns:** - Expired HIC registration — state registry identifies Robert Boido as the holder - Deposit complaint — a February 2015 reviewer alleged lost money and stopped communication - Unfinished work warning — a July 2015 reviewer warned about damage and lost money ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google lists a 3-star average from six ratings. _(confidence: medium)_ - [Google](https://www.google.com/maps/search/?api=1&query=Western%20Mass%20Chimney%20Service&query_place_id=ChIJdaCR9Mfh5okRysZfjiQw9Bg) — “Google: 3★ from 6 ratings” - Massachusetts home improvement contractor registration 179225 is registry-verified expired, with Robert Boido named as holder of record. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 179225 registry-verified expired — registry holder of record: Robert Boido” - A January 2022 customer described stainless steel chimney liner installation, a patched access hole and cleanup. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Installed stainless steel chimney liner on my house. He was quick to schedule appointment and order material. Was friendly and profession…” - The January 2022 customer praised quick scheduling and material ordering. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Installed stainless steel chimney liner on my house. He was quick to schedule appointment and order material. Was friendly and profession…” - An October 2021 customer described a stainless steel liner installation and a patched hole cut to free the stuck liner. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ offered to install a new stainless steel liner, and cap for a fraction of what the competitor was going to charge us. he came installed t…” - An October 2021 customer said the worker offered a liner and cap for a fraction of a competitor’s price. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ offered to install a new stainless steel liner, and cap for a fraction of what the competitor was going to charge us. he came installed t…” - A September 2016 customer said Rob was willing to help with their chimney problem and easy to contact. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Rob was a such a wonderful help when no one else wanted to fix our chimney. He told us not to worry, anything can be fixed! He was very…” - A February 2015 reviewer alleged that the business kept their deposit and stopped communicating. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ This business stole my deposit and stopped communicating with me. Deceitful, dishonest, lying and rude. Do not put yourself through this …” - A July 2015 reviewer named Robert Boido and warned about house damage, unfinished work and taking customers’ money. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Robert Boido is a thief! Stay away from him at all costs. He will damage your house and not finish the job. He will take your money and r…” - BBB lists chimney rebuilds, stainless steel liners, caps and masonry chimney cleaning as offered services. _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/west-springfield/profile/chimney-repair/western-mass-chimney-services-0261-216599/addressId/13267) — “Services offered (Better Business Bureau): rebuilds, stainless steel liners, chimney caps, and masonry chimney cleaning” - Specializes in Chimney Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Installed stainless steel chimney liner on my house. He was quick to schedule appointment and order material. Was friendly and profession…” - [Google Reviews](https://maps.google.com/?cid=1798115084793267914&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ offered to install a new stainless steel liner, and cap for a fraction of what the competitor was going to charge us. he came installed t…” - [Better Business Bureau](https://www.bbb.org/us/ma/west-springfield/profile/chimney-repair/western-mass-chimney-services-0261-216599/addressId/13267) — “Services offered (Better Business Bureau): rebuilds, stainless steel liners, chimney caps, and masonry chimney cleaning” ## License Status: **expired** (#179225, hic) — verified against the official MA state registry on 2026-09-29, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Local News](https://businesswest.com/blog/tag/bankruptcies/page/7/): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Western%20Mass%20Chimney%20Service&query_place_id=ChIJdaCR9Mfh5okRysZfjiQw9Bg): 3.0★ from 6 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Western%20Mass%20Chimney%20Service&query_place_id=ChIJdaCR9Mfh5okRysZfjiQw9Bg): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/west-springfield/profile/chimney-repair/western-mass-chimney-services-0261-216599/addressId/13267): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Matthew Hartley · 2022-01-15**: Installed stainless steel chimney liner on my house. He was quick to schedule appointment and order material. Was friendly and professional. Had to cut a small hole in my chimney at a bend and patched it up nicely. Job was done in short time and he made sure to clean up after himself. Recommend to a… - **5/5 · Google Reviews · Emilio Chaverri · 2021-10-29**: offered to install a new stainless steel liner, and cap for a fraction of what the competitor was going to charge us. he came installed the liner, had to cut a hole in chimney to free it because it was stuck, and patched it right up, and it looks like it was never touched!! very professional, and k… - **5/5 · Google Reviews · Jennifer · 2016-09-20**: Rob was a such a wonderful help when no one else wanted to fix our chimney. He told us not to worry, anything can be fixed! He was very professional and easy to get in touch with. It was nice to have someone that was willing to help when we were trying to close on our home. We would recommend h… - **1/5 · Google Reviews · dee smith · 2015-07-27**: Robert Boido is a thief! Stay away from him at all costs. He will damage your house and not finish the job. He will take your money and run. The lies and BS stories are never ending. The other comments on this page are 100% accurate. - **1/5 · Google Reviews · Ondrej Spacek · 2015-02-12**: This business stole my deposit and stopped communicating with me. Deceitful, dishonest, lying and rude. Do not put yourself through this experience. In the end I am happy he just stole my money as opposed to messing up my chimney as he did to other customers - which is evident from the reviews. You … --- Data freshness: last scanned 2026-10-01T00:25:41.514Z. Cite as: Western Mass Chimney Service — Tavlee (https://tavlee.com/contractor/western-mass-chimney-service-west-springfield) Source: https://tavlee.com/contractor/western-mass-chimney-service-west-springfield ## Sitemap [Full site index](https://tavlee.com/sitemap.md)