# Wheaton Electrical Services Inc **Trade:** Electrical · **Address:** 47 Athletic Field Rd, Waltham, MA 02451, USA · **Phone:** (781) 899-7710 · **Website:** http://www.wheatonelectric.com/ · **Languages:** English **Rating: 3.9/5** (medium confidence) — from 43 reviews across 5 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low. 93% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative. ## The honest read Wheaton Electrical Service has been doing electrical work out of Waltham since 1971, and its Google page — 4.7★ from 64 ratings — backs up a 43-review track record running back to 2021. Its Massachusetts electrician license is verified active with the state, and BBB has it accredited since 2018 with an A+ grade. The dominant story in the reviews is speed: person after person describes calling with a problem — a lost internet connection, an outlet that quit, power out overnight — and getting a callback or a technician within 20 minutes, often same day or the next morning. In a March 2026 review, one customer said Wheaton bailed them out after a different electrician they had hired left an unpermitted, substandard service-panel job unfinished; Paul came out the next day to sort it out. In a 2025 review, another described Wheaton fixing an outlet issue after a new stove install left it unusable, and in a 2024 review a customer said Wheaton walked their father through an AC troubleshooting call over the phone at 7:30 on a Saturday morning. It also handles commercial work — in an early-2022 review, someone who works for SERVPRO described using Wheaton on countless emergency restoration jobs over the years, including a large rewiring project at a Lincoln, MA supermarket. The names Paul, Tim, Steve, Nick and Grant come up repeatedly across years of reviews — a small, consistent crew rather than a rotating cast. It is not spotless. In a 2025 review, a customer said two hardwired lamps Wheaton installed later overheated and one could not be turned off, and getting a callback took threatening to file a complaint. A 2024 review described a quoted baseboard-heater job that never got a quote or the promised visit, and the customer was later invoiced for work that was never done (the invoice was voided). And a 2021 review said an initial site visit never turned into a quote or a started project despite follow-up calls. These read as exceptions in an otherwise heavily positive record, but worth knowing going in. For a routine call, an outlet swap, or a middle-of-the-night emergency, this is the kind of shop with both the response times and the tenure to back it up. For a bigger or more involved job, it is worth pinning down the quote and timeline in writing before assuming a visit means the work is actually scheduled. **Strengths:** - Fast response — often on-site or diagnosing issues within 20 minutes - Long track record — in business since 1971, BBB A+ accredited - Verified licensing — active Massachusetts electrician license **Concerns:** - Delayed follow-through — some customers report quotes or callbacks that never arrived - One faulty install — a customer described overheating hardwired fixtures and a slow fix ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Massachusetts electrician license 7515 verified active with the state registry _(confidence: high)_ - [State License Registry](https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home) — “MA electrician license 7515 verified active” - BBB accredited since 2018 with an A+ rating; BBB lists the business as started in 1971 _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/waltham/profile/electrician/wheaton-electrical-service-inc-0021-42805) — “BBB profile confirms Wheaton Electrical Service, Inc. at 47 Athletic Field Rd, Waltham, MA is BBB Accredited (since 10/26/2018) with an A+ r…” - A customer said Wheaton bailed them out after a different electrician left an unpermitted, substandard service-panel job unfinished _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWUWIzUnBkbTFNTjIxVk1EUktTbGxGU1daUFExRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CAIQACodChtycF9oOkVQb3Rpdm1MN21VMDRKSllFSWZPQ1E%7C%7C?hl=en) — “5★ Wheaton Electrical bailed me out of quite a jam. I hired a different electrician based on a recommendation to upgrade my service panel an…” - A customer said Wheaton fixed an outlet issue after a new stove install left it unusable _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OemVrUXRORWRqUW1SZlEzVnpYMHhDU25aaWVWRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CAIQACodChtycF9oOnNzekQtNEdjQmRfQ3VzX0xCSnZieVE%7C%7C?hl=en) — “5★ Wheaton Electric went above and beyond for me, a customer who they barely had done business with before. I had a new stove delivered fro…” - Walked a customer's father through troubleshooting an AC issue by phone on a Saturday morning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyaU15dW1BRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgIDriMyumAE%7C%7C?hl=en) — “5★ Paul is the absolute best! He was able to talk my dad through trouble shooting why our AC wasn't working- all while my dad only had one …” - A SERVPRO-affiliated reviewer described using Wheaton on countless emergency restoration jobs, including a large rewiring project at a Lincoln, MA supermarket _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtNjh1bHN3RRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgIDm68ulswE%7C%7C?hl=en) — “5★ Always available, any day any time! Absolutely incredible!!! Paul, Rich and literally everyone else on the Wheaton team have just been f…” - A 2025 review described two hardwired lamps overheating after install, with delayed response until the customer threatened to file a complaint _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xreWIwOUtOVTVOVURkMFMxWjRkbkpuVWpsWFkyYxAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CAIQACodChtycF9oOlkyb09KNU5NUDd0S1Z4dnJnUjlXY2c%7C%7C?hl=en) — “1★ Wheaton hardwired 2 night lamps into my bedroom wall. One stopped working completely after a few months. The other could not be turned of…” - A 2024 review said a quoted baseboard-heater job never got a quote or the promised service, and the customer was later invoiced for work never performed _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEX0pTYjlBRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgICD_JSb9AE%7C%7C?hl=en) — “1★ I first reached out to Wheaton Electrical Services because of the great reviews and I also prefer to support local small businesses. We n…” - A 2021 review said an initial site visit never led to a quote or a started project despite follow-up calls _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2M3JmdTFBRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgID63rfu1AE%7C%7C?hl=en) — “1★ While the folks were very nice, they were not responsive. In fact, my project was never even started. I feel bad writing this review bu…” - Outlet installation and repair _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sSWNVOWFOM2xFYVU4NFIzRlpOMEZKZG5sc2QyYxAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CAIQACodChtycF9oOnlIcU9aN3lEaU84R3FZN0FJdnlsd2c%7C%7C?hl=en) — “5★ Paul showed up immediately when called, took care of my lights going out due to an outlet issue in less than 20 minutes, did exceptional …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREa2ZleXB3RRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgIDDkfeypwE%7C%7C?hl=en) — “5★ Called Wheaton Electric spoke with Paul Wheaton told him what I needed , he scheduled me. Steve and Nick showed up and moved outside out…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1OWNtTFVnEAE!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgICu9cmLUg%7C%7C?hl=en) — “5★ They showed up on the day I called, which I was very grateful for since every outlet in my kitchen wasn't working - I checked the breake…” - Electrical troubleshooting _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsUVltaGpkMmx6T1RsRFRUVnRkV3hGY2tGemMxRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CAIQACodChtycF9oOklQYmhjd2lzOTlDTTVtdWxFckFzc1E%7C%7C?hl=en) — “5★ I lost my internet on a Sunday when I really needed it the most. I called Wheaton Electric even though I have never used them before. Wit…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyaU15dW1BRRAB!2m1!1s0x0:0x4d1756d4d27a8162!3m1!1s2@1:CIHM0ogKEICAgIDriMyumAE%7C%7C?hl=en) — “5★ Paul is the absolute best! He was able to talk my dad through trouble shooting why our AC wasn't working- all while my dad only had one …” - Specializes in Electrical _(confidence: high)_ - [Google](https://maps.google.com/?cid=5555004137449095522&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 64 ratings” - [Official Website](http://www.wheatonelectric.com) — “Wheaton Electrical Service is a Massachusetts-licensed, fully insured electrical contractor based in Waltham, MA offering residential and co…” - [State License Registry](https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home) — “MA electrician license 7515 verified active” ## License Status: **active** (#7515, electrician) — verified against the official MA state registry on 2026-07-29, never self-reported. Re-check at the official registry: https://elicensing21.mass.gov/CitizenAccess/GeneralProperty/PropertyLookUp.aspx?isLicensee=Y&TabName=Home ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Wheaton%20Electrical%20Services%20Inc&query_place_id=ChIJs5NdYtWC44kRYoF60tRWF00): 4.7★ from 64 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Wheaton%20Electrical%20Services%20Inc&query_place_id=ChIJs5NdYtWC44kRYoF60tRWF00): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/waltham/profile/electrician/wheaton-electrical-service-inc-0021-42805): Listed on this source - [Official Website](http://www.wheatonelectric.com): Self-reported profile and service details - [Exa](https://reviews.birdeye.com/wheaton-electrical-service-incorporated-167500952): 7 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Joe Maloney · 2026-06-04**: Wonderful service. Got everything done and left the place cleaner than he found it. Will definitively use again. - **5/5 · Google Reviews · Victor · 2026-03-29**: I've had numerous jobs, big and small, done in my house by Wheaton over the years. Everything was perfect. Many thanks to the Wheaton team for their excellent turnaround time and service. Overall, I had a great experience. Highly recommend this company for all your electrical needs. - **5/5 · Google Reviews · Jeff W · 2026-03-27**: Wheaton Electrical bailed me out of quite a jam. I hired a different electrician based on a recommendation to upgrade my service panel and install some outside lighting. Because of the recommendation, I didn't check him out as well as I should have. He lied about getting a permit, the work was subst… - **5/5 · Google Reviews · Rick Hoobler · 2026-03-26**: Our floor lamp had been tipped over and broken so I thought I'd try a local company vs a lighting company further away. I called Wheaton on a weekend, got their answering service, and got a call back right away. After dropping off the lamp I was called back in under 5 minutes bc Tim had already fixe… - **5/5 · Google Reviews · Steve Kontoff · 2026-02-19**: Paul and Company never disappoint. his crew are extremely good at what they do. they are clean, professional and respectful. 5 stars isn't enough they have earned a 6th star! - **5/5 · Google Reviews · Anhthu Dang · 2026-01-19**: When our home was flooded due to burst pipes, we were truly overwhelmed by the situation. As we began the cleanup process with Servepro, we relied on their project manager’s recommendation for an electrician and were introduced to Paul Wheaton. Going with that suggestion turned out to be one of the … - **5/5 · Google Reviews · Diane Monaghan · 2025-12-21**: I lost my internet on a Sunday when I really needed it the most. I called Wheaton Electric even though I have never used them before. Within 10 minutes on a Sunday morning, I received a phone call. Paul took the time to walk me through various scenarios for troubleshooting the issue. One of his sugg… - **5/5 · Google Reviews · Carolyn Bressette · 2025-10-01**: Paul, We want to thank you for a great job. Grant and sorry I forgot the other gentlemen's name were fantastic. They protected our house, knew their stuff and were very respectful. Glad we went with Wheaton Electric. Others will know about your company. Thanks so much. Glen and Carol Bressette - **5/5 · Google Reviews · Erica Arkin · 2025-09-30**: Wheaton Electric is one of those rare businesses that just gets it perfectly right every time. I cannot recommend them highly enough. Paul, the owner, and Tim, who has come out to do the work, are absolutely top notch. Not just the work itself, but the professionalism, turnaround time, care for t… - **1/5 · Google Reviews · Susan Griffin · 2025-09-08**: Wheaton hardwired 2 night lamps into my bedroom wall. One stopped working completely after a few months. The other could not be turned off. The fixture was very hot and could not be turned off. Multiple calls were made to Wheaton but no one returned the call until I said complaints were going to be… --- Data freshness: last scanned 2026-07-05T07:46:23.497Z. Cite as: Wheaton Electrical Services Inc — Tavlee (https://tavlee.com/contractor/wheaton-electrical-services-inc-waltham) Source: https://tavlee.com/contractor/wheaton-electrical-services-inc-waltham