---
title: "White Mountain Oil and Propane"
description: "White Mountain Oil & Propane delivers fuel oil and propane and offers heating service and installation \"from our base in the heart of the White Mountains,\""
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# White Mountain Oil and Propane

**Trade:** Heating Oil Delivery · **Address:** 2820 White Mountain Hwy, North Conway, NH 03860 · **Phone:** (800) 600-4728 · **Website:** http://www.whitemountainoil.com/ · **Languages:** English

**Rating: 2.9/5** (medium confidence) — from 7 reviews across 5 sources.
71% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative.

## The honest read

White Mountain Oil & Propane delivers fuel oil and propane and offers heating service and installation "from our base in the heart of the White Mountains," by its own description. The company says it has been in business for 75 years, and its BBB grade is A+.

A 2025 customer described 22 years of service and fuel delivery to their home. A 2024 customer said the company called them to schedule a refill before they got around to it, and thanked Andrea by name. A 2024 customer on the Budget Plan for two years said the fixed monthly payments for the winter worked for them. A 2026 customer wrote that when their debit card was compromised and payment would take a few days, she told them to just call when the card could be run.

A recent customer wrote that the company delivered oil after they had emailed with plenty of notice asking it not to fill, and that it acknowledged receiving the email. That customer said they were told it was their problem, given what they called "a lowball offer," enrolled in a finance program for the following year without any discussion, and that no one would return their calls.

A 2025 customer said the company was prompt with a site evaluation to install a new propane tank, then stopped responding when it was time to go ahead, despite several voice messages and emails to the technician.

An nhpr.org article quotes service manager Shane McKinney saying the business has gone through a rough few years.

**Strengths:**
- Long-term fuel delivery — a 2025 customer described 22 years of delivery to their home
- A budget plan — a 2024 customer said fixed monthly payments worked for them
- Payment flexibility — a 2026 customer was given a few days to pay

**Concerns:**
- Unwanted delivery — a recent customer said oil came after asking not to fill
- Unreturned calls — a recent customer said no one would return their calls
- Propane tank follow-up — a 2025 customer said messages went unanswered after the site visit

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Says it delivers fuel oil and propane and offers heating service and installation from a base in the White Mountains _(confidence: medium)_
  - [Official Website](http://www.whitemountainoil.com) — “About (self-reported, verbatim): White Mountain Oil & Propane delivers premium fuel oil products, propane gas, as well as offering heating s…”
- Says it has been in business for 75 years _(confidence: low)_
  - [Official Website](http://www.whitemountainoil.com) — “Self-reported 75 years in business”
- BBB grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/north-conway/profile/fuel-oil/white-mountain-oil-propane-inc-0051-92009271) — “Better Business Bureau grade: A+”
- A 2025 customer described 22 years of fuel delivery to their home _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsMlRWaFVXamRSVTBJdGExaFVabVV0VERjMlNtYxAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CAIQACodChtycF9oOkl2TVhUWjdRU0Ita1hUZmUtTDc2Smc%7C%7C?hl=en-US) — “5★ 22 years of reliable, dependable service and fuel delivery to our home. Friendly people. I encounter a lot of other happy customers in my…”
- A 2024 customer said the fixed monthly payments of the Budget Plan worked for them _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5ejVYTU93EAE!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CIHM0ogKEICAgID9z5XMOw%7C%7C?hl=en-US) — “5★ I've been on their Budget Plan for the past 2-years, and I can't say enough about the fixed monthly payments for the upcoming winter. The…”
- A recent customer said the company delivered oil after being asked in writing not to fill, and no one returned their calls _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWVdtYzJNRlZuY2xGYVJUbHhiVEJXUkV0Q1EyYxAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CAIQACodChtycF9oOjZYWmc2MFVnclFaRTlxbTBWREtCQ2c%7C%7C?hl=en-US) — “1★ Came and delivered oil after I asked for them not to. Then they said it was my problem and gave me a lowball offer for $.10 off per gallo…”
- A 2025 customer said messages about a propane tank installation went unanswered after the site evaluation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214TExXeDVhakZqVGtGNE5rTlVNRVp3ZWxsbGJXYxAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CAIQACodChtycF9oOmxLLWx5ajFjTkF4NkNUMEZwelllbWc%7C%7C?hl=en-US) — “1★ The company was prompt with the initial meeting for a site evaluation to install a new propane tank, however once it was time for us to p…”
- Specializes in Heating Oil Delivery _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paWVdtYzJNRlZuY2xGYVJUbHhiVEJXUkV0Q1EyYxAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CAIQACodChtycF9oOjZYWmc2MFVnclFaRTlxbTBWREtCQ2c%7C%7C?hl=en-US) — “1★ Came and delivered oil after I asked for them not to. Then they said it was my problem and gave me a lowball offer for $.10 off per gallo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsMlRWaFVXamRSVTBJdGExaFVabVV0VERjMlNtYxAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CAIQACodChtycF9oOkl2TVhUWjdRU0Ita1hUZmUtTDc2Smc%7C%7C?hl=en-US) — “5★ 22 years of reliable, dependable service and fuel delivery to our home. Friendly people. I encounter a lot of other happy customers in my…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROMS1XSzJRRRAB!2m1!1s0x0:0x536deafc80ad5ef!3m1!1s2@1:CIHM0ogKEICAgIDN1-WK2QE%7C%7C?hl=en-US) — “5★ I have been with White Mountain Oil for 2 years and have never had an issue.  They just called ME to schedule a refill and I was pleased …”
  - [Official Website](http://www.whitemountainoil.com) — “About (self-reported, verbatim): White Mountain Oil & Propane delivers premium fuel oil products, propane gas, as well as offering heating s…”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Official Website](http://www.whitemountainoil.com) — “About (self-reported, verbatim): White Mountain Oil & Propane delivers premium fuel oil products, propane gas, as well as offering heating s…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Better Business Bureau](https://www.bbb.org/us/nh/north-conway/profile/fuel-oil/white-mountain-oil-propane-inc-0051-92009271): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=White%20Mountain%20Oil%20and%20Propane&query_place_id=ChIJIdoZzbqhs0wR79UKyK_eNgU): 3.7★ from 47 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=White%20Mountain%20Oil%20and%20Propane&query_place_id=ChIJIdoZzbqhs0wR79UKyK_eNgU): Listed on this source
- [Official Website](http://www.whitemountainoil.com): 75 yrs in business · Self-reported profile and service details
- [Local News](https://www.mainehealth.org/news/2026/09/annual-mainehealth-memorial-hospital-golf-tournament-tees-more-50000-scholarship-fund): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “He shakes hands and then gets a tour from Shane McKinney, the service manager at White Mountain Oil and Propane. McKinney says his business has gone through a rough few years: COVID-19 disruptions, ec…” — nhpr.org — https://www.nhpr.org/nh-news/2024-10-15/running-on-conservative-credentials-and-demeanor-prescott-aims-for-cd1-seat

## Recent reviews

- **1/5 · Google Reviews · Jake · 2026-07-18**: Came and delivered oil after I asked for them not to. Then they said it was my problem and gave me a lowball offer for $.10 off per gallon. So they want me to pay for something I didn’t ask for on an $1100 bill now $900. Seems backwards. They acknowledged they received my email not to fill with plen…
- **5/5 · Google Reviews · Dexter · 2026-01-21**: Great people to work with!
- **5/5 · Google Reviews · Aleck Lantas · 2026-01-12**: Awesome people My debit card was compromised so I let them know it was going to be a few days before I could pay and she said no problem just call when we can run the card... Thank God there is still good people around!
- **5/5 · Google Reviews · Bill Barbin · 2025-10-18**: 22 years of reliable, dependable service and fuel delivery to our home. Friendly people. I encounter a lot of other happy customers in my jobs.
- **1/5 · Google Reviews · Deb Guild · 2025-09-12**: The company was prompt with the initial meeting for a site evaluation to install a new propane tank, however once it was time for us to pull the trigger, they ghosted. We left several voice messages with the technician as well as several emails. Never got a response!!!!! VERY disappointing.
- **5/5 · Google Reviews · Eric Fredrickson · 2024-03-26**: I've been on their Budget Plan for the past 2-years, and I can't say enough about the fixed monthly payments for the upcoming winter. The budget plan works for me by making manageable monthly payments.
- **5/5 · Google Reviews · Tanya · 2024-01-27**: I have been with White Mountain Oil for 2 years and have never had an issue.  They just called ME to schedule a refill and I was pleased with this because I had been planning on scheduling an appointment anyway.  Thanks Andrea!!  I won't mention who i was with before but when I need them in an emerg…

---

Data freshness: last scanned 2026-10-08T19:27:28.342Z.
Cite as: White Mountain Oil and Propane — Tavlee (https://tavlee.com/contractor/white-mountain-oil-and-propane-north-conway)
Source: https://tavlee.com/contractor/white-mountain-oil-and-propane-north-conway

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