--- title: "William J. Riley Plumbing & Heating Co Inc" description: "William J. Riley Plumbing & Heating is a plumbing and heating company whose website names Providence, Cranston, Warwick and Kent, Providence and Washington" doc_version: "2026-10-20" last_updated: "2026-10-20" --- # William J. Riley Plumbing & Heating Co Inc **Trade:** Plumbing · **Address:** 15 New England Way, Warwick, RI 02886 · **Phone:** (401) 738-1688 · **Website:** https://www.rileyplumbing.com/ · **Languages:** English **Rating: 2.7/5** (medium confidence) — from 4 reviews across 5 sources. ## The honest read William J. Riley Plumbing & Heating is a plumbing and heating company whose website names Providence, Cranston, Warwick and Kent, Providence and Washington counties as its service area, and which says it has been in business 49 years. Its BBB profile describes plumbing, heating, water heater and backflow prevention services. A recent Google customer said the company was quick to resolve an issue caused by a plumber they had hired before, and that it explained everything. A recent Google customer said David took the time to fix and explain all of the issues. A 2024 Reddit commenter in r/RhodeIsland said the company replaced their cast iron sewer connection and, a few months later, their water heater. That 2024 commenter called the company very reasonable and said the work was solid. A recent 1-star Google review describes waiting three weeks for an estimate after a visit from the plumber and apprentice, with repeated calls to the office answered with "we're working on it." That customer said they had cut holes in their drywall ahead of the estimate. In an April 2026 r/RhodeIsland thread, a commenter warned against Riley Plumbing, saying "they really botched mine." On Google the company holds 4.6 stars from 86 ratings, and its BBB grade is A+. Its Rhode Island plumbing licence, MP001234, is active, held by William J Riley. **Strengths:** - Clear explanations — a recent customer said David explained all of the issues - Fixing a prior job — recent customer said an earlier plumber's issue was resolved quickly - Sewer and water heater — a 2024 Reddit commenter said both were replaced **Concerns:** - Slow estimate — a recent customer waited three weeks with no estimate ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it has been in business 49 years _(confidence: medium)_ - [Official Website](https://www.rileyplumbing.com) — “Self-reported 49 years in business” - Website names Providence, Cranston, Warwick and Kent, Providence and Washington counties as its service area _(confidence: medium)_ - [Official Website](https://www.rileyplumbing.com) — “Stated service area (self-reported): Providence, Cranston, Warwick, Kent County, Providence County, Washington County” - A recent Google customer said it was quick to resolve an issue left by a previous plumber and explained everything _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KbGRFWktWMWN0U0ZsUVQyZ3hUSFJoT1hSNmMxRRAB!2m1!1s0x0:0xce43a513a4d126!3m1!1s2@1:CAIQACodChtycF9oOnJldEZKV1ctSFlQT2gxTHRhOXR6c1E%7C%7C?hl=en) — “5★ Quick to resolve an issue caused by the plumber I previously hired. Easy going and explained everything.” - A recent Google review says David took the time to fix and explain all of the issues _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkU1prWTVhREpDVkZBMFgyTmFTMHBEVG04M2IxRRAB!2m1!1s0x0:0xce43a513a4d126!3m1!1s2@1:CAIQACodChtycF9oOjdSZkY5aDJCVFA0X2NaS0pDTm83b1E%7C%7C?hl=en) — “5★ Great service. Highly recommend for any plumbing needs. David took the time to fix and explain all of the issues.” - A 2024 Reddit commenter said the company replaced their cast iron sewer connection and later their water heater _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/RhodeIsland/comments/1g7d544/ri_plumber_recommendations/lsq3qwp/) — “r/RhodeIsland — They replaced our cast iron sewer connection and then a few months later replaced our water heater. They’re fantastic, super…” - A recent 1-star Google review describes waiting three weeks for an estimate despite multiple calls to the office _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aUGRXNXRNVnByUTJOcVkwOVRSbVZ4Y1Uxd00xRRAB!2m1!1s0x0:0xce43a513a4d126!3m1!1s2@1:CAIQACodChtycF9oOnZPdW5tMVprQ2NqY09TRmVxcU1wM1E%7C%7C?hl=en) — “1★ Have been waiting 3 weeks for an estimate on what the plumber and apprentice led us to believe would be a fairly simple, albeit labor int…” - 4.6 stars from 86 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=William%20J.%20Riley%20Plumbing%20%26%20Heating%20Co%20Inc&query_place_id=ChIJ3eiiMyRN5IkRJtGkE6VDzgA) — “Google: 4.6★ from 86 ratings” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ri/warwick/profile/plumber/william-j-riley-plumbing-heating-company-inc-0021-104997) — “Better Business Bureau grade: A+” - Its Rhode Island plumbing licence, MP001234, is active, held by William J Riley. _(confidence: high)_ - [State License Registry](https://dltweb.dlt.ri.gov/profregsonline/LicenseSearch) — “RI plumber license MP001234 registry-verified active — registry holder of record: WILLIAM J RILEY” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KbGRFWktWMWN0U0ZsUVQyZ3hUSFJoT1hSNmMxRRAB!2m1!1s0x0:0xce43a513a4d126!3m1!1s2@1:CAIQACodChtycF9oOnJldEZKV1ctSFlQT2gxTHRhOXR6c1E%7C%7C?hl=en) — “5★ Quick to resolve an issue caused by the plumber I previously hired. Easy going and explained everything.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkU1prWTVhREpDVkZBMFgyTmFTMHBEVG04M2IxRRAB!2m1!1s0x0:0xce43a513a4d126!3m1!1s2@1:CAIQACodChtycF9oOjdSZkY5aDJCVFA0X2NaS0pDTm83b1E%7C%7C?hl=en) — “5★ Great service. Highly recommend for any plumbing needs. David took the time to fix and explain all of the issues.” - [Official Website](https://www.rileyplumbing.com) — “About (self-reported, verbatim): Appliance & Fixture Installation Dishwasher Installation Faucet Installation Faucet Repair Garbage Disposal…” - [Better Business Bureau](https://www.bbb.org/us/ri/warwick/profile/plumber/william-j-riley-plumbing-heating-company-inc-0021-104997) — “About (Better Business Bureau, self-described): William J. Riley Plumbing & Heating Co Inc provides a range of services, including plumbing,…” - [reddit.com](https://www.reddit.com/r/RhodeIsland/comments/1g7d544/ri_plumber_recommendations/lsq3qwp/) — “r/RhodeIsland — They replaced our cast iron sewer connection and then a few months later replaced our water heater. They’re fantastic, super…” ## License Status: **active** (#MP001234, plumber) — verified against the official RI state registry on 2026-10-07, never self-reported. Re-check at the official registry: https://dltweb.dlt.ri.gov/profregsonline/LicenseSearch ## Sources - [Better Business Bureau](https://www.bbb.org/us/ri/warwick/profile/plumber/william-j-riley-plumbing-heating-company-inc-0021-104997): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=William%20J.%20Riley%20Plumbing%20%26%20Heating%20Co%20Inc&query_place_id=ChIJ3eiiMyRN5IkRJtGkE6VDzgA): Listed on this source - [Official Website](https://www.rileyplumbing.com): 49 yrs in business · Self-reported profile and service details - [Local News](https://workhands.com/organizations/william-j-riley-plumbing-heating-7c1d3048-b328-458d-a6c0-e6dd143d820e/news): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=William%20J.%20Riley%20Plumbing%20%26%20Heating%20Co%20Inc&query_place_id=ChIJ3eiiMyRN5IkRJtGkE6VDzgA): 4.6★ from 86 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Not Riley Plumbing, they really botched mine” — u/degggendorf in r/RhodeIsland (2026-04-11) — https://www.reddit.com/r/RhodeIsland/comments/1si8q3q/how_do_you_find_a_trustworthy_hvac_company_for/ofk7zj2/ - “They replaced our cast iron sewer connection and then a few months later replaced our water heater. They’re fantastic, super helpful, super nice, and very reasonable. The work is solid.” — u/Free_Sir_2795 in r/RhodeIsland (2024-10-19) — https://www.reddit.com/r/RhodeIsland/comments/1g7d544/ri_plumber_recommendations/lsq3qwp/ ## Recent reviews - **5/5 · Google Reviews · Sena Mousa · 2026-09-15**: Quick to resolve an issue caused by the plumber I previously hired. Easy going and explained everything. - **5/5 · Google Reviews · Scott Weber · 2026-07-04**: Quick response. Great communication. Friendly service. - **1/5 · Google Reviews · Joanna Leigh Smith · 2026-05-01**: Have been waiting 3 weeks for an estimate on what the plumber and apprentice led us to believe would be a fairly simple, albeit labor intensive, job. Multiple calls to the office only to continue to hear, "we're working on it". They are clearly not interested in the job. Please don't string homeown… - **5/5 · Google Reviews · Michael Stone · 2026-04-24**: Great service. Highly recommend for any plumbing needs. David took the time to fix and explain all of the issues. --- Data freshness: last scanned 2026-10-04T21:26:53.437Z. Cite as: William J. Riley Plumbing & Heating Co Inc — Tavlee (https://tavlee.com/contractor/william-j-riley-plumbing-and-heating-co-inc-warwick) Source: https://tavlee.com/contractor/william-j-riley-plumbing-and-heating-co-inc-warwick ## Sitemap [Full site index](https://tavlee.com/sitemap.md)